GRANITE MR LLC

(4.3)
49 reviews

GRANITE MR LLC Reviews

Reviews from multiple customers highlight a predominantly positive experience with services from Granite MR. Overall feedback focuses on friendly and helpful staff (e.g., Alexis, Ricky), efficient processes (including installation), and a wide variety of material options (granite, quartz, marble, wood floor etc.). Customers express high satisfaction and provide positive recommendations, particularly praising customer service and quality. While several positive reviews strongly recommend the business, a handful of negative reviews mention issues, primarily related to communication (lack thereof), installation problems (such as a hidden chip), missed scheduling points, and poor customer service responses (waiting times, difficulty reaching staff). Sink installation specifics regarding precise hole alignment were noted as a concern but not advice.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

granite,quartz,marble,wood floor

How is the quality rated?

Excellent

⏱️What is the typical response time?

Multiple reviews mention fast and efficient service and installation. However, one explicitly noted poor delivery communication (no call day before/missed contact during delivery).

📝What are common complaints?

Poor communication (lack of contact during delivery),Installation errors (improper alignment for sink, visible glued chips),Missed appointments/scheduling issues,Poor initial customer service/phone responsiveness

🛡️What warranties are offered?

Unknown

👥How is customer service rated?

Excellent

💰What about pricing?

Reviews consistently highlight good prices, competitive pricing, and perceived good value for money.

🔧Any care tips mentioned?

Unknown

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