MSI Baltimore

(4.7)
342 reviews

MSI Baltimore Reviews

Customer reviews for MSI (a countertop supplier) highlight a positive experience from many users, praising the extensive selection of materials particularly noting granite, quartz, and stone options, the professionalism and helpfulness of staff such as Linda, Lynda, Raul, and others, and the perceived value for money despite some concerns regarding specific pricing and difficulties managing changes to predetermined selections in certain cases.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

granite,quartz,stone

How is the quality rated?

Excellent

⏱️What is the typical response time?

Prompt assistance from staff is frequently noted by reviewers.

📝What are common complaints?

Price is mentioned both as a positive (value for money) and a negative point (high cost),Difficulty managing changes to selections is referenced in a negative review context.

🛡️What warranties are offered?

No specific details about warranties or guarantees are provided or actively mentioned in the review texts available.

👥How is customer service rated?

Excellent

💰What about pricing?

Mixed feedback on pricing is present; some appreciate the value for money and great prices, while others explicitly mention it being 'high' and cite it as a complaint.

🔧Any care tips mentioned?

No information regarding the care or maintenance of countertops is mentioned in these reviews.

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