United Marble & Granite Company

(4)
76 reviews

United Marble & Granite Company Reviews

Customer reviews for this countertop supplier reflect a mixed experience, covering aspects from material selection to installation. Multiple positive remarks highlight excellent service, efficient scheduling, professional staff, careful installation leading to quality results, and long-lasting products. Conversely, some reviews convey significant negative experiences, including damaged installations, communication issues related to delays or errors, warranty disputes, and outright customer service failures described as a 'scam'. Material choices include granite, quartz, concrete, and Silestone quartz, with mentions of warranty information and basic care instructions.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

granite,quartz,concrete,Silestone quartz

How is the quality rated?

Good to Excellent

⏱️What is the typical response time?

Unknown

📝What are common complaints?

Damage during installation,Communication issues (delays, difficulty contacting),Warranty problems or lack of resolution,Alleged 'bait and switch' practices,Product delivered later than promised

🛡️What warranties are offered?

Mentioned as part of the purchase/quote,Included with installation,Company policy not specified in negative context

👥How is customer service rated?

Varies from Excellent to Poor

💰What about pricing?

Reasonable prices mentioned,Positive value for money noted,Strong negative experiences (possible scam claims)

🔧Any care tips mentioned?

For granite: 'It’s been more than 2 years now and the granite still looks new'

Other Countertop Providers in Baltimore

Stone Solutions LLC

Stone Solutions LLC

(4.7)

9341 Philadelphia Rd Suites K-L, Rosedale, MD 21237, USA