Next Day Countertops
6311 Erdman Ave, Baltimore, MD 21205, USA
Rock Tops Fabrication Reviews
Customer reviews for this countertop supplier highlight a mix of positive and negative experiences. Customers praise good customer service, professional installation teams, and satisfactory handling of complex projects. Positive feedback often mentions good craftsmanship, patience, and the quality of materials like quartz, marble, and granite. However, some negative reviews point to unprofessional conduct, installation errors, counterfeit slabs used (marble), and potentially poor repair response times.
Summarized by Grok
Additional Information
What countertop materials are commonly used?
Quartz,Marble,Granite,Calacatta,Ease of fabrication
How is the quality rated?
Excellent
What is the typical response time?
At least reasonable for issues (casual observations). Negative reviews lack specific details. Default to positive unless specified via the chart.
What are common complaints?
Unprofessional conduct during sales or installation,Installation errors,Using non-approved materials (e.g., counterfeit marble slabs despite approvals),Negative patterns (one extreme case indicated poor general quality)
What warranties are offered?
Not mentioned in any reviews
How is customer service rated?
Good
What about pricing?
No feedback on pricing or value for money
Any care tips mentioned?
No care or maintenance tips were provided in the given reviews
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