Next Day Countertops
6311 Erdman Ave, Baltimore, MD 21205, USA
Big Brother's Marble & Granite Reviews
Customer reviews for Big Brothers highlight positive experiences with their professional service, knowledgeable staff, and high-quality countertop installation across materials like quartz and granite. Potential customers can expect responsive service, clean finish, and durable results. Some reviews mention occasional high prices from competitors or miscommunication in booking, but the overall sentiment favors the company's workmanship. The business is noted for timely project completion and fair pricing relative to competitors.
Summarized by Grok
Additional Information
What countertop materials are commonly used?
quartz,granite,quartzite,soapstone
How is the quality rated?
Excellent
What is the typical response time?
Timely (e.g., prompt templating, week-long installation, rush fixes for issues)
What are common complaints?
High prices from competitors (2nd Chance mentioned for comparison),Miscommunication during the quoting process with competitors,Minor damages noticed shortly after installation (repairable)
What warranties are offered?
Unknown
How is customer service rated?
Good
What about pricing?
Generally priced reasonably and competitively compared to big-box stores.,Slight mention of a 'small hiccup' but resolved.,Negative feedback for competitor's pricing, not directly addressing the company
Any care tips mentioned?
Avoid using heavy or rough dishware on soapstone
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