Maryland Countertop Solutions

(4.2)
22 reviews

Maryland Countertop Solutions Reviews

Customer reviews for the countertop supplier highlight predominantly positive experiences, with many customers praising the helpful sales staff (notably Mary and Jackie), high-quality installation and finish, competitive pricing, and fast response times. The business also offers warranties for their products. However, some concerns are raised regarding communication in certain instances (one review mentioning poor communication, another suggesting faster responses would be beneficial), occasional product failures (like sink issues), and the high cost associated with deposits for services like measurements.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

Granite,Quartz,Laminate,Stone

How is the quality rated?

Excellent

⏱️What is the typical response time?

Typically fast, with calls often being brief (e.g., under two minutes) or scheduled measurements completed shortly after initial contact.

📝What are common complaints?

Poor or unprofessional customer service/communication (mentioned in reviews),Sink failure shortly after installation,High deposit fees for quotes and measurements

🛡️What warranties are offered?

The business mentions offering warranties, however the level of coverage is disputed in a review.

👥How is customer service rated?

Good

💰What about pricing?

Prices are frequently described as competitive and affordable. One review views the deposit fees for quotes as high.

🔧Any care tips mentioned?

A comment regarding the repair of a quartz countertop crack mentioned suggestions like 'gently handle' and 'tip hands' during lifting.

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