Rainbow Stone USA Inc

(3.8)

110 reviews

Rainbow Stone USA Inc Reviews

Reviews for Rainbow Stone mention a wide range of experiences, from high praise for the selection of quartz and stone materials, low prices, large-selection of prefab countertops, and highly-rated installers, to reports of installation errors, quality issues, poor customer service interactions, and inconsistent handling of complaints. Pricing is frequently noted as low or competitive, with some positive feedback but one serious negative complaint regarding price and handling of a return.

Summarized by Grok

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🌳What countertop materials are commonly used?

quartz,stone,slabs,RGB crystal quartz,Calacatta Jade

⭐How is the quality rated?

Good

⏱️What is the typical response time?

Unknown

📝What are common complaints?

Installation errors (incorrect cuts, size/color mismatches),Poor communication,Mediocre/low-quality work,Unprofessional staff behavior and customer service interactions,Delayed services and deliveries,Refusal to correct/refund despite issues,Lack of warranty information or guidance,High customer care costs,Lack of customer recourse if using non-recommended installers

🛡️What warranties are offered?

None mentioned regarding warranties.

👥How is customer service rated?

Unknown

💰What about pricing?

Generally favorable feedback about low prices and good value, particularly regarding prefab and RTA options compared to slabs. One negative complaint specifically mentions unwillingness to refund despite significant errors.

🔧Any care tips mentioned?

No care or maintenance tips were mentioned in the reviews.

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