California Crafted Marble

(4.5)
65 reviews

California Crafted Marble Reviews

Customer reviews for California Crafted Marble (CCM) highlight the business as a contractor or supplier offering relatively affordable countertop installation costs (e.g., quoted minimum of $500, described as competitive). The quality of countertops and installation is highly praised in most reviews (described as perfect, fantastic, professional, beautiful), with employees like Roni, Charlie, Mike, and others regularly commended for their work. Installation is consistently described as prompt and professional. A key positive mentioned is excellent customer service in many interactions (sales staff, project managers). However, one review indicated varying quality later in a customer's engagement, and specifically mentioned dissatisfaction with a single sales representative's professionalism and perceived pricing. Notably, 5-year and 10-year warranties appear standard or mentioned in positive contexts.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

quartz,marble,granite,cultured marble,Cambria (quartz)

How is the quality rated?

Excellent

⏱️What is the typical response time?

Prompt

📝What are common complaints?

Variability in the quality of work (noted only in a specific context and reviewed late),Poor performance and professionalism from specific sales personnel (Nina),Potential overcharging perceived by some customers

🛡️What warranties are offered?

10-year warranty mentioned, 5-year quality-related service guarantee possibly implied or offered

👥How is customer service rated?

Mixed (mostly Good/Excellent)

💰What about pricing?

Some feedback indicates good value or competitive pricing, however, specific dissatisfaction with higher costs was also noted.

🔧Any care tips mentioned?

None mentioned in these reviews

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