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East Coast Countertops of WAXHAW

(4.7)
33 reviews
+1 980-722-2798

East Coast Countertops of WAXHAW Reviews

The customer reviews for East Coast Countertops highlight a generally positive experience with high satisfaction rates for quality, installation, and customer service. Common features include the use of materials like granite, quartzite, and quartz, with efficient processes and competitive pricing noted frequently. One reviewer expressed caution regarding potential changes in quality after a change in ownership, but overall, the feedback emphasizes professionalism, reliability, and value for money. Installation and service times are typically efficient, often completed quickly within a week for key steps such as measurements and deliveries.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

granite,quartzite,quartz,tile

⭐How is the quality rated?

Good

⏱️What is the typical response time?

Typically within a week for key steps including measurements and template creation.

📝What are common complaints?

Potential decline in quality or customer service following a change in ownership is referenced by one reviewer, but no specific installation or material-related issues are widely reported in the majority of positive reviews.

🛡️What warranties are offered?

The reviews do not explicitly mention specific warranty terms, but company representatives and customer service often guarantee satisfaction and the quality of work performed, with one reviewer noting a 5-year warranty, implying potential contractual guarantees from the provider.

👥How is customer service rated?

Excellent

💰What about pricing?

Customers consistently report the services and materials as competitive, affordable, and offering good value for money, with no negative mentions of pricing or cost overruns.

🔧Any care tips mentioned?

No care or maintenance tips for countertops are mentioned in the customer reviews.

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