Top Countertop Providers in Charlotte

USA

Find countertop providers in Charlotte, USA. Get addresses, service areas, ratings and reviews for countertop companies.

🪨 220 providers

Available Countertop Providers in Charlotte, USA

Butcher Block Countertops in Charlotte, USA

New Life Building Supplies - Countertop provider

New Life Building Supplies

(5)
14 reviews

📍 1930 Abbott St STE 401, Charlotte, NC 28203, USA

📞 +1 980-237-2670

The reviews consistently highlight high praise for the professionalism of Rick and Kristen, exceptional customer service experienced by many customers including partners in the building industry, and excellent craftsmanship and communication in projects for both residential and commercial clients such as remodels, spas, and office spaces. While no specific countertop material options are mentioned, there is appreciation for quality work, fair pricing noted in one review, and an emphasis on creating a positive customer experience.

🌳 Common Materials

No specific materials appear to be prominently highlighted or recommended directly in the reviews beyond general praise for design and craftsmanship.

Quality Rating

Excellent

⏱️ Response Time

Not specified in the reviews. Timeliness is referenced in terms of service but not quantified in response time.

📝 Common Complaints

Not a focus or mentioned in the reviews. The content emphasizes exclusively positive experiences with no indications of problems.

🛡️ Warranties Offered

No information regarding specific warranties, guarantees, or limited lifespans for the countertops or installation provided in the reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Pricing is mentioned as 'fairly priced' in one review, which is presented positively, but comprehensive details or specific price points are not discussed in the text provided.

📋 Care Tips

No tips or instructions regarding the care, maintenance, or cleaning of countertops are included in any of the available reviews.

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Brun Millworks - Countertop provider

Brun Millworks

(5)
22 reviews

📍 16300 Blackberry Hills Dr, Midland, NC 28107, USA

📞 +1 704-989-3145

Brun Millworks primarily focuses on custom built-in works, butcher blocks, and natural wood-slab countertops, particularly walnut and maple, for kitchen and home remodels. Reviews consistently praise their exceptional craftsmanship, attention to detail, excellent customer service, professionalism, quick response times, and ability to complete projects efficiently, often ahead of schedule (one review mentioning completion in under 2 weeks, another stating a typical 12+ week lead was reduced). The applied finish on raw wood is highlighted as durable and beautiful, contributing to positive overall impressions and high recommendations. Pricing is generally noted as good or great value.

🌳 Common Materials

Butcher Block,Maple,Walnut

Quality Rating

Excellent

⏱️ Response Time

Several reviews mention excellent response times to questions. Installation/delivery times are noted as faster than leading estimates (e.g., completed in under 2 weeks compared to 12+ weeks quoted elsewhere).

📝 Common Complaints

No significant negative or complaining comments were found in the provided reviews.

🛡️ Warranties Offered

No specific details regarding warranties for the countertops or installation were mentioned in the reviews.

👥 Customer Service Rating

Excellent. Tim is repeatedly praised for being communicative, attentive, personable, and going above and beyond.

💰 Pricing Feedback

Good to Great. Several reviews comment on the price or value, describing it as good or great value.

📋 Care Tips

No specific care tips or maintenance instructions for the wood products were suggested in the reviews.

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Asso Stone - Granite & Quartz Countertops - Countertop provider

Asso Stone - Granite & Quartz Countertops

(4.9)
39 reviews

📍 4613 South Blvd, Charlotte, NC 28209, USA

📞 +1 704-648-5771

Customer reviews for Asso Stone consistently highlight a positive experience with their countertop services. Potential customers note the company's professionalism, speed of service, and high-quality materials, particularly quartz. The company appears to have a reliable installation process and competitive pricing compared to others. While specific care instructions are not mentioned in the reviews, many reviewers recommend Asso Stone for various projects ranging from kitchen and bathroom countertops to custom furniture pieces.

🌳 Common Materials

Quartz, Granite, Stone, Quartz Countertops (no specific manufacturer mentioned).

Quality Rating

Excellent

⏱️ Response Time

Quick (within days for measurements/installations as per reviews), reliable scheduling, responsive customer service.

📝 Common Complaints

Unknown (no specific negative issues or complaints were mentioned in the provided reviews).

🛡️ Warranties Offered

Mentioned as 'full warranty' and possible money-back guarantee in quotes.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers report prices are 'good value', 'several thousand dollars below their competition', 'very reasonable pricing', and 'lowest price quoted'.

📋 Care Tips

Unknown (No specific care or maintenance tips for countertops were mentioned in the provided reviews).

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MC Granite Countertops Charlotte - Countertop provider

MC Granite Countertops Charlotte

(4.9)
130 reviews

📍 2720 Westport Rd, Charlotte, NC 28208, USA

📞 +1 704-284-8427

Customer reviews for MC Granite generally indicate a positive experience with the company's service, selection, and installation quality. Clients frequently praise the helpfulness and professionalism of sales staff and installers, highlighting good communication, timely scheduling, and competitive pricing. The extensive selection of materials (including granite, quartz, and various stones) is often lauded, along with the quality of custom fabrication and installation. However, a few isolated mentions note occasional minor issues with scheduling or confusion in the templating process, which were resolved. Potential customers interested in durable countertops and high-quality installation services might find these reviews reassuring.

🌳 Common Materials

granite,quartz,stone

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

Minor scheduling issues or slight confusion during templating/appointments

🛡️ Warranties Offered

Not specifically mentioned in the reviews

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Frequently described as 'good', 'competitive', 'fair', or offering 'value for money' compared to competitors

📋 Care Tips

No specific care or maintenance tips were mentioned in the reviews

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MSI Charlotte - Countertop provider

MSI Charlotte

(4.8)
262 reviews

📍 1108 Continental Blvd, Charlotte, NC 28273, USA

📞 +1 980-365-7800

People say this countertop store offers a wide selection of quality tile. They highlight the easy-to-navigate showroom and helpful, motivated staff. They also like the friendly and professional service.

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Stone Basyx Charlotte - Countertop provider

Stone Basyx Charlotte

(5)
111 reviews

📍 1400 Westinghouse Blvd #200, Charlotte, NC 28273, USA

📞 +1 704-215-4700

The reviews for Stone Basyx highlight a positive experience across multiple customer interactions, primarily focusing on their expertise in granite and stone selection, outstanding customer service and support from staff such as Maria Sanchez, Catalina, and others, a wide variety of selection displayed in a large warehouse, and a reputation for quick sourcing and communication to ensure product availability and customer satisfaction.

🌳 Common Materials

granite,stone

Quality Rating

Excellent

⏱️ Response Time

No specific mention

📝 Common Complaints

🛡️ Warranties Offered

No specific warranties or guarantees mentioned

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Good selection in all price ranges is mentioned, but no specific pricing feedback or value for money is given.

📋 Care Tips

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Universal Stone LLC - Countertop provider

Universal Stone LLC

(4.8)
75 reviews

📍 4806 Rozzelles Ferry Rd, Charlotte, NC 28216, USA

📞 +1 704-394-1221

Customer reviews for Universal Stone consistently praise the business, highlighting excellent communication, professional staff, prompt service, and high-quality installation. Several reviews mention using or recommending countertops made from granite, quartz (specifically Calcutta Maya), and potentially other marble options. Customers report satisfaction with the overall process, design selection, and value for money. The business is noted for reliability, efficiency, and going above and beyond expectations.

🌳 Common Materials

granite,quartz,Calcutta Maya

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

🛡️ Warranties Offered

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Reviews consistently describe pricing as excellent, fair, or a great value with transparency and no surprise costs mentioned.

📋 Care Tips

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MTC granite & marble shop - Countertop provider

MTC granite & marble shop

(5)
25 reviews

📍 511 Scholtz Rd, Charlotte, NC 28217, USA

📞 +1 980-322-4503

Customer reviews consistently highlight the excellent quality and timely installation of quartz, granite, marble, and quartzite countertops by MTC Granite & Marble, as well as their reasonable pricing and professional, responsive customer service. Multiple customers mention positive experiences with specific team members named Jose and Alex. While no explicit complaints were mentioned, general feedback often praises factors like proactive communication, cleanliness, professionalism, and adherence to tight deadlines. Basic care information for certain materials is included, but detailed warranty specifics are not always provided.

🌳 Common Materials

quartz,granite,marble,quartzite

Quality Rating

Excellent

⏱️ Response Time

Fast

📝 Common Complaints

None mentioned

🛡️ Warranties Offered

Generally mentioned (often without details as 'warranty' or 'guarantee', frequently relating to 10-year warranty but not confirmed in detail across all reviews)

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers report pricing as good, great, reasonable, competitive, and of value for money.

📋 Care Tips

One review mentions granite being harder to keep clean than cultured marble, but no detailed care instructions are provided except this comparison.

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The Granite House - Countertop provider

The Granite House

(4.9)
77 reviews

📍 11525 Reames Rd suite 101 "-102, Charlotte, NC 28269, USA

📞 +1 980-522-4736

People say this countertop store provides custom granite and quartz countertops for kitchens and bathrooms. They highlight the reasonable prices and efficient project completion. They also like the professional, knowledgeable, and patient staff.

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Rugby Architectural Building Products - Charlotte - Countertop provider

Rugby Architectural Building Products - Charlotte

(4.6)
27 reviews

📍 2201 Interstate N Dr Suite A, Charlotte, NC 28206, USA

📞 +1 704-494-0703

Customer reviews highlight Rugby as a reliable supplier for specialty woods and cabinetry materials, with a wide stock variety and knowledgeable staff. Most feedback reports positive experiences with product quality, installation, and customer service, including efficient responses and delivery. Common themes include helpful staff, no reported issues over the long term for some customers, and good value for money. However, one review mentions a service failure due to staffing issues in a specific instance. For potential customers, this suggests strong overall reliability but acknowledges isolated problems can occur.

🌳 Common Materials

The most commonly mentioned materials include plywood, Formica, specialty woods, and a wide variety of stock items for cabinetry.

Quality Rating

Excellent

⏱️ Response Time

Generally prompt and efficient response times are noted, with customers reporting quick email and phone support, though no specific time frames are provided.

📝 Common Complaints

A few reviews mention specific service failures, such as inadequate staffing during a delivery issue at a particular location, leading to customer dissatisfaction in one instance. Some confusion or challenges are referenced when dealing with stock numbers or internal sales processes.

🛡️ Warranties Offered

No information about warranties or guarantees is explicitly mentioned in the reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers express satisfaction with pricing and value for money, noting that the company does not appear to overcharge and that the selection and service provide good value.

📋 Care Tips

No specific care or maintenance tips for the countertops are mentioned in the reviews.

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Meta Stone INC. - Countertop provider

Meta Stone INC.

(5)
33 reviews

📍 810 Moretz Ave, Charlotte, NC 28206, USA

📞 +1 704-910-0035

The feedback from all provided reviews is overwhelmingly positive. Customers praise Ms. Kelly and her team for exceptional customer service, professionalism, and project management throughout the entire process from selection to installation. The company is noted for delivering high-quality countertops (especially quartz) and backsplash, often quickly and cost-effectively compared to other vendors. Installation is consistently praised for being efficient, precise, and clean. While no negative feedback is present, pricing is mentioned as competitive and offering good value. Response times for service and delivery are described as very fast. The company offers warranties or guarantees on the materials and workmanship.

🌳 Common Materials

quartz,granite,concrete

Quality Rating

Excellent

⏱️ Response Time

Very Fast (same day to next day)

📝 Common Complaints

Positive overall feedback with no explicit complaints mentioned.

🛡️ Warranties Offered

Mentioned only in context of services like sink repair.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Great (customers imply value for money).

📋 Care Tips

Not mentioned.

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Woodshop QC - Countertop provider

Woodshop QC

(4.9)
72 reviews

📍 5019 Wilkinson Blvd, Charlotte, NC 28208, USA

📞 +1 704-940-0346

Based on multiple reviews spanning several years, Woodshop QC appears to be a Charlotte-based business specializing in high-quality custom cabinetry, furniture, and related woodworking services. Potential customers note positive experiences across various projects, highlighting exceptional craftsmanship, superior quality, responsive customer service, and generally timely project completion. Reviews suggest a premium pricing point reflecting the quality and service level.

🌳 Common Materials

wood,woodworking

Quality Rating

Excellent

⏱️ Response Time

Varies; one review mentions quick web-based response (when relevant to budget), otherwise not specified beyond being prompt.

🛡️ Warranties Offered

The Woodshop QC website/contract may include options like 'No-Return, No-Claim Lifetime Warranty' or '20-Year Limited Warranty against manufacturing defects' as possibilities mentioned across different products like cabinetry and furniture.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers generally view their pricing as reflecting the high quality of craftsmanship and service provided, with one review acknowledging the quality potentially exceeding budget. No specific negative comments on pricing.

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Home Outlet - Countertop provider

Home Outlet

(4.3)
172 reviews

📍 6301 E Independence Blvd Suite 2, Charlotte, NC 28212, USA

📞 +1 704-567-7880

Customer reviews for this countertop supplier (and related home improvement products) indicate a varied experience based on specific product categories (counters, cabinets, vanities, flooring) and store locations. While some praise excellent customer service, fair prices, knowledgeable staff, and quick resolution of issues, others report negative experiences involving damaged products, delivery errors, backorders, and poor customer service encounters including lack of assistance and unprofessional interactions. The experiences span customer service, product quality, delivery, and pricing, providing mixed feedback relevant to potential customers evaluating the business.

🌳 Common Materials

Mentioned products in context likely include cabinet types (e.g., shaker), countertops (e.g., marble, tile, wood floors), vanities, and doors. Specific materials like granite, quartz, laminate, or solid surfaces were not consistently highlighted by multiple reviewers.

Quality Rating

Unknown

⏱️ Response Time

Specific average response times for service calls were not mentioned in the reviews.

📝 Common Complaints

Damaged orders (e.g., wrong item, missing parts, damaged product), installation issues (e.g., mismatched material, failure to repair/replace), incorrect or unexpected order fulfillment, backordered items (especially flooring), and varied customer service experiences (from poor to indifferent) were mentioned.

🛡️ Warranties Offered

Specific warranty details for countertops and installation were not mentioned in the reviews. One review discussed resolving an installation defect issue.

👥 Customer Service Rating

Unknown

💰 Pricing Feedback

Several reviews highlighted competitive pricing and 'great deals' compared to larger stores. However, one reviewer expressed confusion about the true cost after installation.

📋 Care Tips

No advice regarding care or maintenance of countertops was mentioned in the reviews.

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Lumber Liquidators - Countertop provider

Lumber Liquidators

(4.3)
156 reviews

📍 1108 Thomasboro Dr, Charlotte, NC 28208, USA

📞 +1 704-509-5555

This data provides practical insights from customer reviews about LL Flooring. Customers consistently praise the helpful, knowledgeable, and professional staff, describing good customer service and highlighting a wide, discounted selection of flooring options. The quality of the flooring itself is generally viewed positively, but installation quality is more mixed, with some experiencing issues while others reported good results. Feedback on response time is inconsistent, warranties are rarely discussed or mentioned, and while pricing is often noted as good value, this has not been universally positive. The most frequent complaints involve issues with customer service responsiveness at specific stores and poor installation quality.

🌳 Common Materials

Unknown

Quality Rating

Good

⏱️ Response Time

Unknown

📝 Common Complaints

Installation quality issues (bumps, noise, movement) and inconsistent customer service responsiveness, particularly from sales staff at some locations.

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Good

💰 Pricing Feedback

Generally good value in terms of price, though quality (poor/inconsistent installation) can sometimes lessen this.

📋 Care Tips

None mentioned

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Granite Global Distribution - Countertop provider

Granite Global Distribution

(5)
15 reviews

📍 7517 Orr Rd., Charlotte, NC 28213, USA

📞 +1 704-348-4485

Reviews for this supplier highlight a consistently positive customer experience, emphasizing highly knowledgeable and friendly staff who assist customers in selecting from a wide range of premium materials like granite, marble, and quartz. Potential customers can expect exceptional customer service and a focus on delivering beautiful, high-quality countertops, as evidenced by strong satisfaction with both the products and the service received. The installation process is praised as professional and flawless. However, there were no reviews mentioning pricing details, warranties, complaint resolution, response times for service, or specific care instructions for maintenance.

🌳 Common Materials

Montblanc Marble,granite,quartz

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

One reviewer (outdoorschick) acknowledged the high selection but did not specifically comment on pricing; potentially implying good value but no explicit negative feedback on cost.

📋 Care Tips

No general care tips were mentioned across the reviews.

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OHM International, Inc. - Countertop provider

OHM International, Inc.

(4.8)
31 reviews

📍 10404-H, Granite St, Charlotte, NC 28273, USA

📞 +1 704-504-5404

Customer reviews highlight consistently excellent customer service and a wide variety of high-quality materials, particularly granite, quartzite, and Valiant TECH Quartz. Numerous reviews praise staff members like Carrie, Kathryn, Kathrine, Ivy, and others for being helpful, knowledgeable, and providing great shopping experiences. Customers frequently recommend OHM International and express satisfaction with the quality, service, and competitive pricing.

🌳 Common Materials

Granite, quartzite, Valiant TECH Quartz (specifically CALCATTA JAIPUR is mentioned as a favorite).

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

One review mentioned needing childcare during visits.

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers report positive experiences regarding pricing and value for money, mentioning competitive rates and no one being closer.

📋 Care Tips

No specific care or maintenance tips are mentioned in the reviews.

View Details
Web-Don, Inc. - Countertop provider

Web-Don, Inc.

(3.9)
45 reviews

📍 1400 Ameron Dr, Charlotte, NC 28206, USA

📞 +1 704-375-0250

Reviews highlight a mix of positive and negative experiences with Web-Don Co., primarily a countertop material supplier. Positive feedback frequently praises customer service, suggesting staff are often helpful, friendly, and courteous (e.g., sales representatives exceeded expectations, staff knowledgeable and polite). Good to excellent service is reported, often resolving issues promptly. Countertop materials mentioned include laminate, glue, particle board, and postform tops, with quartz and high-quality products also noted. Installation quality is generally positively noted in these experiences. Negative feedback heavily criticizes customer service, citing examples like terrible service, slow response times, poor communication (especially regarding order delays like one still unresolved since October 2022), rude or unhelpful staff, and unresolved issues despite management promises. Common reported issues involve order errors, poor inventory management (stock items not readily available, curt responses), and delays. While pricing isn't detailed, some mention good service, potentially suggesting reasonable value based on positive service, though efficiency of service couldn't be evaluated definitively. Curative care tips (e.g., avoiding immediate use) were mentioned once.

🌳 Common Materials

Laminate,Particle Board,Postform Tops,Glue,Quartz

Quality Rating

Unknown

⏱️ Response Time

Generally fast/speedy for initial inquiries, but slow/unanswered for service calls/issue resolution in complaints.

📝 Common Complaints

Terrible customer service,Poor/uncouth staff,Unresponsive/ineffective customer service in resolving issues,Order errors/ mistakes,Unresolved order problems for extended periods,Call-backs never returned/mismanagement

🛡️ Warranties Offered

No specific warranties or guarantees were explicitly detailed or confirmed.,One reviewer mentioned their countertop was ordered in December, leaving open-ended questions about potential coverage. - Warranty details were not confirmed by reviewers.

👥 Customer Service Rating

Unknown

💰 Pricing Feedback

Generally noted as providing savings (one review). Two reviews lack detailed price information but reference 'good service' which may imply satisfactory value.

📋 Care Tips

One reviewer reported being told not to use the countertops immediately.

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ProSource of Charlotte - Countertop provider

ProSource of Charlotte

(4.2)
87 reviews

📍 2500 Distribution St #100, Charlotte, NC 28203, USA

📞 +1 704-275-3536

Based on the reviews examined, ProSource appears to offer a wide range of flooring products (including LVP, EVP, porcelain tile, and stone), cabinetry options (Waypoint), and potentially other surfacing materials like quartz and stainless steel. The customer experiences regarding service and quality are mixed; many reviews praise knowledgeable and helpful staff, excellent customer service, professional installation, and positive results from products like flooring. However, several reviews express significant dissatisfaction, citing poor service due to staff turnover (repeated staff departures noted), communication breakdowns, delays in escalation, and unresolved issues despite previously positive experiences. The quality of products and installation is generally regarded well, though some concerns were raised indirectly. Pricing is mentioned in the context of good deals, respect for budget, and good value, but without explicit complaints or extremely praising comments. The reviews do not mention any specific care or maintenance tips.

🌳 Common Materials

Quartz,Stainless Steel,Slab Granite,LVP (Luxury Vinyl Plank),EVP (Engineered Vinyl Plank),Porcelain Tile,Stone,Waypoint Cabinetry

Quality Rating

Excellent (from positive reviews); Unknown (due to negative reviews focusing on service lack, quality isn't the explicit focus of dissatisfaction)

⏱️ Response Time

Generally good response time from knowledgeable staff (positive reviews); Service response declined significantly in one review period due to staff turnover; Specific issue resolution delays noted (up to several months waiting for regional manager response in a case)

📝 Common Complaints

Poor customer service,Lack of service,Staff turnover (lost multiple sales reps and designers),Communication breakdown (repeated issues reported),Issues with project progression delays,Specific unresolved issues

🛡️ Warranties Offered

None explicitly mentioned

👥 Customer Service Rating

Fair (due to mixed reviews highlighting extremely good service vs severely lacking service experiences during poor periods)

💰 Pricing Feedback

Prices described as 'good', 'respectful of budget', 'incredible selection' (positive pricing aspects),One Azure review did not challenge pricing

📋 Care Tips

No specific care or maintenance tips were mentioned in the reviews

View Details
The Marble and Stone Shop - Countertop provider

The Marble and Stone Shop

(4.9)
9 reviews

📍 544 Griffith Rd Suite B, Charlotte, NC 28217, USA

📞 +1 704-376-2254

The reviews discuss positive experiences with The Marble and Stone Shop, a countertop supplier. Customers consistently praised the company's customer service, which was described as friendly, helpful, and professional from estimation to installation and selection. The quality of the countertops and installation was highly valued by customers, with specific mentions of marble replacements and granite being mentioned as materials. The reviews express high satisfaction and recommend the company services.

🌳 Common Materials

Granite,Marble,Stone

Quality Rating

[object Object]

⏱️ Response Time

High (Scheduling handled efficiently; no specific average times provided, but service calls are mentioned)

📝 Common Complaints

None identified in the provided reviews

🛡️ Warranties Offered

None mentioned in the provided reviews

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

None mentioned in the provided reviews

📋 Care Tips

None mentioned in the provided reviews

View Details

Cheap Granite Countertops in Charlotte, USA

The Granite House - Countertop provider

The Granite House

(4.9)
77 reviews

📍 11525 Reames Rd suite 101 "-102, Charlotte, NC 28269, USA

📞 +1 980-522-4736

People say this countertop store provides custom granite and quartz countertops for kitchens and bathrooms. They highlight the reasonable prices and efficient project completion. They also like the professional, knowledgeable, and patient staff.

View Details
MC Granite Countertops Charlotte - Countertop provider

MC Granite Countertops Charlotte

(4.9)
130 reviews

📍 2720 Westport Rd, Charlotte, NC 28208, USA

📞 +1 704-284-8427

Customer reviews for MC Granite highlight exceptional quality in all materials (granite, quartz, marble), with professional, patient, and courteous staff noted across multiple reviews. Installation service is consistently praised for skill and quality, with punctuality and communication frequently mentioned as positive. Response times and overall process are not frequently discussed but appear generally positive, with one mention of a quick hiccup resolution. Customers appreciate the selection variety, competitive pricing often compared favorably to competitors, and the overall experience is overwhelmingly positive. No consistent care/maintenance tips were provided in relation to handling product quality.

🌳 Common Materials

granite,quartz,marble

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

Complaints were not a focus in these reviews.

🛡️ Warranties Offered

No specific warranties or guarantees were mentioned.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers frequently reported finding the pricing competitive, fair, and beating competitors.

📋 Care Tips

No care or maintenance tips were mentioned in relation to handling product quality.

View Details
Legacy Countertops LLC Charlotte - Countertop provider

Legacy Countertops LLC Charlotte

(4.9)
120 reviews

📍 300 Westinghouse Blvd, Charlotte, NC 28273, USA

📞 +1 704-504-5354

Customer reviews for Legacy Countertops highlight consistently positive experiences with their services. Potential customers can expect friendly and professional staff, a smooth selection and ordering process, high-quality materials, careful installation, and timely service. Materials commonly mentioned include granite, quartz, and marble. Most reviews praise customer service, though some mention needing clarity on pricing or a lack of specific care instructions. Several testimonials indicate repeat business, suggesting satisfaction with both product quality and service.

🌳 Common Materials

granite,quartz,marble

Quality Rating

Excellent

⏱️ Response Time

Quick and Responsive (e.g., immediate responses to calls, prompt scheduling)

📝 Common Complaints

Unclear or not detailed pricing information mentioned.,Feeling slightly over-sold or reservations about the scope of purchase/sale mentioned.

🛡️ Warranties Offered

No specific warranty details are mentioned in the reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Generally positive feedback regarding value for money and pricing is expressed.,Some reviewers noted that pricing details were either not fully understood or not explicitly discussed, leading to a neutral or slightly unresolved point.

📋 Care Tips

No specific countertop care or maintenance instructions are provided in the reviews. A comment in one review references 'great news' regarding quartz care but does not elaborate on it.

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Granite Global Distribution - Countertop provider

Granite Global Distribution

(5)
15 reviews

📍 7517 Orr Rd., Charlotte, NC 28213, USA

📞 +1 704-348-4485

Customer reviews for Granite Global Distribution highlight a consistently positive experience. Potential customers are informed that the company offers attractive pricing and a high level of customer service during slab selection and installation processes. Numerous reviews praise specific employees (names like Miguel, Melina, Mel, and Neres) for being knowledgeable and patient. Positive comments frequently mention beautiful, high-quality granite and marble countertops, with marble being particularly noted as 'gorgeous'. While installation quality and service are generally commended, specific details about quantity or duration are not frequently elaborated in these reviews.

🌳 Common Materials

granite,marble,quartz

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

None

🛡️ Warranties Offered

None

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

None

📋 Care Tips

None

View Details
Stone Basyx Charlotte - Countertop provider

Stone Basyx Charlotte

(5)
111 reviews

📍 1400 Westinghouse Blvd #200, Charlotte, NC 28273, USA

📞 +1 704-215-4700

Overall reviews highlight excellent customer service, a wide selection of high-quality granite and stone countertops, knowledgeable staff, and positive experiences with the purchasing and selection process. Potential customers are likely to appreciate the focus on customer satisfaction, variety in material offerings, and the reputation for quality craftsmanship and inventory. There is general praise for the ease of decision-making and store atmosphere.

🌳 Common Materials

granite,stone

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Good

💰 Pricing Feedback

Unknown

📋 Care Tips

None mentioned

View Details
Asso Stone - Granite & Quartz Countertops - Countertop provider

Asso Stone - Granite & Quartz Countertops

(4.9)
39 reviews

📍 4613 South Blvd, Charlotte, NC 28209, USA

📞 +1 704-648-5771

Customer reviews for countertop supplier Asso Stone consistently praise the company's customer service, professional staff members, and the quality of materials like quartz and granite. The business is noted for its professionalism, variety in product selection, competitive pricing, and positive customer experiences across various projects. Installation is generally praised as reliable and efficient. No significant complaints are mentioned across the reviews.

🌳 Common Materials

Quartz,Granite

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

Unknown

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Excellent

📋 Care Tips

Unknown

View Details
Universal Stone LLC - Countertop provider

Universal Stone LLC

(4.8)
75 reviews

📍 4806 Rozzelles Ferry Rd, Charlotte, NC 28216, USA

📞 +1 704-394-1221

The reviews for Universal Stone are predominantly positive, highlighting a strong reputation for professionalism, quality workmanship, and excellent customer service. Customers consistently praise their experience from initial consultation through to installation, noting the team's expertise, clear communication, and ability to meet expectations for both standard and custom countertop projects. The primary countertop materials discussed include quartz and granite, though specifics vary. Projects range from kitchen and bathroom renovations to commercial installations (like wine bars). There is general satisfaction with pricing, installation quality, and the overall service experience.

🌳 Common Materials

quartz,granite,Calcutta Maya quartz,slab selection

Quality Rating

Excellent

⏱️ Response Time

Prompt contact established via various channels (phone, web form, follow-up visit).

📝 Common Complaints

Unknown

🛡️ Warranties Offered

Installation works were mentioned to be covered, but specifics were not detailed.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Pricing was described as great, fair, transparent, with good value for money and value quality provided.

📋 Care Tips

Not mentioned

View Details
Instyle Charlotte Inc. - Countertop provider

Instyle Charlotte Inc.

(4.8)
54 reviews

📍 801 Pressley Rd Suite 107-108, Charlotte, NC 28217, USA

📞 +1 704-665-8880

Reviews for Instyle highlight generally high-quality countertops and professional installation across various materials including granite, quartzite, solid surface, and marble. Customers frequently praise customer service, timely completion, and product aesthetics. Some feedback indicates occasional delays in service and high pricing, alongside a few negative experiences regarding installation quality and communication.

🌳 Common Materials

granite,quartzite,solid surface,marble

Quality Rating

Excellent

⏱️ Response Time

Not specified

📝 Common Complaints

High pricing,Vein matching quality issues,Installation errors (e.g., sealant issues),Lost or damaged orders (shipping),Delayed or unresponsive service in certain cases

🛡️ Warranties Offered

Not specified

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Mixed feedback on pricing and value for money (some describe it as 'best in the market', others as 'high', while another feels it's 'fair')

📋 Care Tips

Not mentioned

View Details
MSI Charlotte - Countertop provider

MSI Charlotte

(4.8)
262 reviews

📍 1108 Continental Blvd, Charlotte, NC 28273, USA

📞 +1 980-365-7800

People say this countertop store offers a wide selection of quality tile. They highlight the easy-to-navigate showroom and helpful, motivated staff. They also like the friendly and professional service.

View Details
East Coast Granite of Charlotte - Design Center - Countertop provider

East Coast Granite of Charlotte - Design Center

(4.6)
101 reviews

📍 13606 E Independence Blvd, Indian Trail, NC 28079, USA

📞 +1 704-233-3060

Based on the customer reviews, the business often involves interactions with specific staff members like Janice, Stuart Rosen, Dawn, Lori, Viktoria, Chase Manley, Mr. Stuart Rosen, Victoria, Viktoriya, Will, and Dawn. Customers frequently mention using quartz or granite countertops. Installation services are a key component of the projects. While most reviews praise the quality of the materials, customer service and sales staff, there are also reports of installation issues such as damage and layout changes without consent. Response time appears variable based on the reviews. No specific warranties or maintenance tips are consistently mentioned.

🌳 Common Materials

Quartz,Granite

Quality Rating

Good

⏱️ Response Time

Unknown

📝 Common Complaints

Installation damage (scratches),Unapproved layout changes

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Good

💰 Pricing Feedback

Customers mention fair pricing and affordability in some reviews.

📋 Care Tips

Unknown

View Details
Meta Stone INC. - Countertop provider

Meta Stone INC.

(5)
33 reviews

📍 810 Moretz Ave, Charlotte, NC 28206, USA

📞 +1 704-910-0035

Reviews for Meta Stone highlight a generally positive experience across multiple customers. Key positive aspects frequently mentioned include the use of materials like quartz and granite for countertops, consistently excellent quality of the products and installation work, highly professional and communicative customer service (specifically praising Kelly, Brandon, and Danny), and competitive, fast pricing. Customers appreciate timely service, with mentions of quick turnaround times for projects and responses to issues. No significant complaints were raised, and detailed information on warranties or maintenance care was not reported in the reviews.

🌳 Common Materials

Quartz,Granite

Quality Rating

Excellent

⏱️ Response Time

Response times are frequently cited as fast, with mentions of quick turnaround for projects and same-day service, but no specific average response time is given.

📝 Common Complaints

No significant common complaints were mentioned in the reviews provided.

🛡️ Warranties Offered

No specific warranties or guarantees are mentioned in the reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers consistently report that Meta Stone offers excellent pricing, with several reviewers finding it cheaper than competitors while maintaining or even exceeding the quality of materials provided.

📋 Care Tips

No care or maintenance tips for countertops were mentioned in the reviews.

View Details
Carolina Tops,LLC - Countertop provider

Carolina Tops,LLC

(5)
35 reviews

📍 2019 Union Beltway Rd Unit C, Matthews, NC 28104, USA

📞 +1 704-806-2024

Countertop installation services are highly praised for their precision, timely execution, and excellent customer experience, particularly highlighting work with materials like quartz and granite. While visibility from the customer side regarding delays or pricing is limited, cardinal aspects such as exceptional quality finishes, proactive communication, customer service, and prompt follow-up post-installation are frequently commended. Identified points of focus should include optimizing lengthy measurement processes in certain cases and clarifying complexities related to non-standard vanity pieces.

🌳 Common Materials

quartz,granite

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

Unknown

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Positive

📋 Care Tips

Unknown

View Details
World Stone Fabricators Inc - Countertop provider

World Stone Fabricators Inc

(4.5)
20 reviews

📍 4908 Hovis Rd, Charlotte, NC 28208, USA

📞 +1 704-372-9968

Customer reviews indicate a generally positive experience with World Stone, notable for quality work and customer service. Potential customers should be aware that while quality appears high based on received reviews, pricing has been questioned in one review and customer service/warranty periods are highlighted as concerns. Common requirements are met efficiently using materials like quartz and granite.

🌳 Common Materials

quartz,granite

Quality Rating

Good

⏱️ Response Time

Unknown

📝 Common Complaints

Price discrepancies or concerns,Poor customer service,Installation delays or issues,Unclear communication on_PROVIDED_USER_INSTRUCTION_stop please stop here_, potentially requiring follow-up

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Good

💰 Pricing Feedback

One review questioned the accuracy and potentially high cost of a quote.

📋 Care Tips

Unknown

View Details
America Granite - Countertop provider

America Granite

(4.8)
35 reviews

📍 8702 Statesville Rd Unit N, Charlotte, NC 28269, USA

📞 +1 980-613-9306

Customer reviews for American Granite/Carlos highlight extensive positive experiences with their services, particularly praising the quality of materials, professional installation, friendly service, and competitive pricing. Multiple reviews mention specific individuals named Carlos who are praised for their professionalism, attention to detail, and customer interactions. A single customer's negative review raised concerns about deceptive practices during the initial measurement stage, which led to unexpected extra charges.

🌳 Common Materials

granite,quartzite,quartz

Quality Rating

Generally Excellent (Note: One review highlights negative feedback regarding deceptive services and extra charges during measurement, not directly related to material or installation quality but a critical service aspect to note.)

⏱️ Response Time

Not mentioned frequently in reviews.

📝 Common Complaints

Deception during initial measurement phase leading to unexpected additional charges for extra material needed (mentioned in 1 review).

🛡️ Warranties Offered

Lifetime Warranty

👥 Customer Service Rating

Generally Excellent: Service rendered during or after purchase/installation is widely praised as professional, friendly, responsive, and helpful.

💰 Pricing Feedback

Customers generally report finding Carlos' prices to be good/fair and competitive.

📋 Care Tips

Specific care tip mentioned for natural stone (requiring sealing).

View Details
AGM Imports - Countertop provider

AGM Imports

(4.9)
131 reviews

📍 300 Forsyth Hall Dr F, Charlotte, NC 28273, USA

📞 +1 704-588-1950

Customer reviews highlight consistently positive experiences at AGM, a countertop supplier in Charlotte. Potential customers are informed about a wide variety of natural stone options (granite, marble, quartzite, dolomite, and quartz) available in a large, well-organized warehouse, along with knowledgeable staff like Brian who assist in selections and provide efficient service tailored to specific needs and budgets. The overall experience is described as excellent, with high praise for customer service, the selection quality, and the expertise of the staff.

🌳 Common Materials

granite,marble,quartzite,dolomite,quartz

Quality Rating

Excellent

⏱️ Response Time

Excellent

📝 Common Complaints

Unknown

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Unknown

📋 Care Tips

Unknown

View Details
Crown Stone Countertops - Countertop provider

Crown Stone Countertops

(5)
55 reviews

📍 5520 Keltonwood Rd, Charlotte, NC 28278, USA

📞 +1 980-451-0035

Customer reviews for Crown Stone Countertops are overwhelmingly positive, praising the company's professionalism, installation quality, and customer service. Potential customers can expect efficient service, high-quality results, and excellent support. No significant complaints were mentioned, and details regarding specific materials, warranties, pricing structures, or maintenance tips were not consistently provided across the reviews.

🌳 Common Materials

None

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

None mentioned

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Positive feedback about 'excellent prices' was mentioned.

📋 Care Tips

Unknown

View Details
Carolina's Stone Marble & Granite, Inc. - Countertop provider

Carolina's Stone Marble & Granite, Inc.

(5)
231 reviews

📍 4808 E Fork Ln, Monroe, NC 28110, USA

📞 +1 704-283-2006

People say this countertop store offers a wide selection of granite patterns. They highlight the fair prices and reasonable quotes compared to other installers. They also like the helpful and professional service from the showroom to installation, and the conscientious follow-up.

View Details
FPG Stone - Countertop provider

FPG Stone

(4.8)
420 reviews

📍 1146 Biscayne Dr, Concord, NC 28027, USA

📞 +1 704-721-0001

People say this countertop store offers a wide selection of colorful and interesting stone, including granite and quartz, for countertops and backsplashes. They highlight the unbeatable prices and the fun, seamless buying process. They also like the friendly, knowledgeable, and helpful staff and installation team.

View Details
704 Granite & Marble Fabricators - Countertop provider

704 Granite & Marble Fabricators

(4.8)
199 reviews

📍 3701 Scott Futrell Dr, Charlotte, NC 28208, USA

📞 +1 704-648-6190

Reviews for 704 Granite & Marble Fabricators primarily focus on high-quality installations, particularly for granite and quartz countertops, with positive customer service and competitive pricing noted frequently. The company is commended for quick response times, professional communication, and efficient project completion. However, one review raises concerns about a contractor's failure to deliver as promised and mentions a specific issue with workmanship (bracket detachment).

🌳 Common Materials

granite,quartz

Quality Rating

Excellent

⏱️ Response Time

Quick (highly recommended, multiple references)

📝 Common Complaints

Faulty workmanship involving a glued bracket that detached,Issues with contractor fulfilling claimed quick turnarounds

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Positive, with many reviewers highlighting 'great price', 'amazing value', and satisfaction with the cost.

📋 Care Tips

Avoid scratching granite/toppings (implied),For marble, potentially recommend monthly cleaning or specific products (implied)

View Details
Universal Stone LLC - Design Center Ballantyne - Countertop provider

Universal Stone LLC - Design Center Ballantyne

(5)
7 reviews

📍 16615 Riverstone Way, Charlotte, NC 28277, USA

📞 +1 980-417-9119

Customer reviews appear heavily focused on positive experience metrics rather than specific product details. Potential customers can expect high levels of customer service professionalism and expertise, contributing to overall satisfaction with the product installation quality. While specific material choices like quartz are mentioned as popular, comprehensive material offerings are not detailed in reviews. Pricing and warranties receive no explicit commentary, leaving these aspects unknown based on the provided feedback. No complaints or care instructions are raised in the reviews.

🌳 Common Materials

Quartz is explicitly mentioned as a popular choice. Stone edges, edge stone completion, CaesarStone, and other granite or quartz stones are referred to or implied through customer consultations, but specific material lists are not detailed across all reviews.

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

Unknown (no complaints are mentioned in the provided reviews)

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Unknown (no direct feedback about price or value for money is provided)

📋 Care Tips

Unknown

View Details

Concrete Countertops in Charlotte, USA

MSI Charlotte - Countertop provider

MSI Charlotte

(4.8)
262 reviews

📍 1108 Continental Blvd, Charlotte, NC 28273, USA

📞 +1 980-365-7800

People say this countertop store offers a wide selection of quality tile. They highlight the easy-to-navigate showroom and helpful, motivated staff. They also like the friendly and professional service.

View Details
Turning Point Supply Concrete Products - Countertop provider

Turning Point Supply Concrete Products

(4.9)
61 reviews

📍 1212-G Graphic Ct, Charlotte, NC 28206, USA

📞 +1 704-333-4235

Based on the provided reviews, Turning Point Supply (TPS) appears to be a well-established supplier in the Charlotte area specializing in decorative concrete and related materials. Over 25 individual reviews cover a period spanning 10 years of business, with the vast majority expressing extremely high praise for their product knowledge, customer service, expertise of staff like Tim and Zane, responsiveness, product quality, and overall experience. Potential customers seeking concrete-related materials, supplies, application expertise (including classes/training), and reliable customer service are likely to find positive recommendations. Materials mentioned regularly include concrete, epoxy, coatings, and stainless steel (associated with purchased equipment). While no specific installation warranty is detailed, multiple reviews highlight durable, high-quality products and services.

🌳 Common Materials

Concrete (decorative, stamped, overlays), epoxy (including colored applications), stainless steel (associated with equipment but likely not purely for countertops), Formica (mentioned as an alternative but not detailed in TPS context).

Quality Rating

Excellent

⏱️ Response Time

Fast; specific duration typically not mentioned.

📝 Common Complaints

Discoloration of floors after application (single outlier review).

🛡️ Warranties Offered

No specific warranties mentioned for products or installation.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Competitive pricing and value for money mentioned.

📋 Care Tips

Unknown (not mentioned in positive reviews; color cleaners referenced in negative review but not recommended)

View Details
Central Concrete Supplies - Countertop provider

Central Concrete Supplies

(5)
2 reviews

📍 6915 E W.T. Harris Blvd, Charlotte, NC 28215, USA

📞 +1 980-960-9917

Based on the limited customer reviews available, the overall feedback focuses on positive customer service and an appreciation for the quality and aesthetic appeal of the countertops and their selection process. Most reviews are brief or lack detailed commentary.

🌳 Common Materials

Limited information provided in reviews. The specific materials are not consistently mentioned or discussed across the reviews.

Quality Rating

Good

⏱️ Response Time

Unknown

📝 Common Complaints

No common issues or complaints discussed in the provided reviews.

🛡️ Warranties Offered

No specific details regarding warranties or guarantees are mentioned in the reviews.

👥 Customer Service Rating

Good

💰 Pricing Feedback

No feedback about pricing or value for money was mentioned.

📋 Care Tips

No care, maintenance, or cleaning instructions were included in the reviews.

View Details
Universal Stone LLC - Countertop provider

Universal Stone LLC

(4.8)
75 reviews

📍 4806 Rozzelles Ferry Rd, Charlotte, NC 28216, USA

📞 +1 704-394-1221

Customer reviews for Universal Stone universally praise the company's workmanship, installation quality, and customer service. Potential customers can expect positive experiences with professional staff and timely service. The reviews highlight quartz and granite as popular material choices, with installation generally described as excellent and customer service rated highly. Pricing and value for money are also viewed favorably by the reviewers mentioned.

🌳 Common Materials

quartz,granite,steel

Quality Rating

Excellent

⏱️ Response Time

Typical service is prompt and timely (not specifically averaged, inferred from reviews).

📝 Common Complaints

No significant complaints mentioned in the reviews.

🛡️ Warranties Offered

Mention of post-installation quality check (inspection 1 year later).

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Generally positive feedback regarding value and pricing (good value, fair pricing).

📋 Care Tips

None provided.

View Details
New Life Building Supplies - Countertop provider

New Life Building Supplies

(5)
14 reviews

📍 1930 Abbott St STE 401, Charlotte, NC 28203, USA

📞 +1 980-237-2670

Potential customers generally express very high satisfaction with the company and its owners (Rick and Kristen), repeatedly praising the overall experience, quality of work, and customer service. All reviews highlight positive interactions during projects, the professionalism and courtesy of the staff, and the exceptional nature of the service provided. No specific pricing or countertop materials are mentioned in these reviews.

🌳 Common Materials

Unknown

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

Unknown

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Unknown

📋 Care Tips

Unknown

View Details
Triton Stone Group Fabricator Supply Center of Charlotte - Countertop provider

Triton Stone Group Fabricator Supply Center of Charlotte

(4.8)
22 reviews

📍 10815 John Price Rd, Charlotte, NC 28273, USA

📞 +1 980-890-8880

These reviews consistently praise the business as the best supplier in Charlotte, NC for countertop materials and related supplies. Positive aspects highlighted include excellent quality, great customer service with friendly and professional staff/staff, good pricing, and a wide selection of materials and brands. The business is noted for having inventory readily available.

🌳 Common Materials

Stone,Marble,Granite,Quartz

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

None mentioned

🛡️ Warranties Offered

None mentioned

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers generally mention good or great prices as a positive aspect.

📋 Care Tips

None mentioned

View Details
Concrete Supply Co. - Countertop provider

Concrete Supply Co.

(4.3)
6 reviews

📍 9950 Metromont Industrial Blvd, Charlotte, NC 28269, USA

📞 +1 704-372-2930

The available reviews for this countertop supplier highlight a focus on concrete countertops. Customers appreciate the safety protocols and the excellent quality of the concrete work. The helpful customer service received positive feedback from one review. There is no pricing information provided by reviewers, and details about warranties, installation quality ratings, response times, common complaints, average wait times, or care instructions are not mentioned in the reviews.

🌳 Common Materials

concrete

Quality Rating

Unknown

⏱️ Response Time

Unknown

📝 Common Complaints

Unknown

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Unknown

💰 Pricing Feedback

Unknown

📋 Care Tips

Unknown

View Details
Legacy Countertops LLC Charlotte - Countertop provider

Legacy Countertops LLC Charlotte

(4.9)
120 reviews

📍 300 Westinghouse Blvd, Charlotte, NC 28273, USA

📞 +1 704-504-5354

The reviews consistently praise the professionalism, friendliness, and expertise of the staff at Legacy Countertops. Customers frequently highlight the excellent customer service, particularly noting Adrienne and others who helped guide them through selections and processes. Installation is repeatedly described as efficient, tidy, and high-quality. Quartz and granite are popular choices, though one comment noted needing bigger quantities than initially planned. While a warranty is mentioned, specific details are not provided in review text. There's a mention of a single instance where a customer needed to obtain a smaller amount than initially requested.

🌳 Common Materials

granite,quartz,marble

Quality Rating

Good

⏱️ Response Time

Unknown

📝 Common Complaints

In one instance, a customer felt they were pressured to purchase more material than needed (a larger slab or two) for a project that could be completed with less.,Unknown

🛡️ Warranties Offered

Warranties exist but specific details regarding coverage and duration were not elaborated upon in the review comments.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Positive; comments suggest friendly service and the ability to find options that fit the customer's budget and needs.

📋 Care Tips

No specific care or maintenance tips were detailed in the reviews.

View Details
Southern Concrete Materials - Countertop provider

Southern Concrete Materials

(4.1)
7 reviews

📍 715 State St, Charlotte, NC 28208, USA

📞 +1 704-394-2344

Customer reviews include one negative feedback regarding the service provided by the supplier (dumping service) and mention of friendly staff in another. Several reviews have no text. No information is provided about materials, quality, installation, response time, complaints, warranties, pricing, or maintenance tips.

🌳 Common Materials

Quality Rating

Unknown

⏱️ Response Time

Unknown

📝 Common Complaints

Poor service,Care issues

🛡️ Warranties Offered

👥 Customer Service Rating

Good

💰 Pricing Feedback

📋 Care Tips

View Details
Stone Basyx Charlotte - Countertop provider

Stone Basyx Charlotte

(5)
111 reviews

📍 1400 Westinghouse Blvd #200, Charlotte, NC 28273, USA

📞 +1 704-215-4700

Customer reviews for Stone Basyx highlight a consistently positive customer experience with a wide selection of natural stone, particularly granite, and praise the expertise and friendliness of the staff members like Maria Sanchez, Catalina, and Llareli. Reviews frequently mention the large inventory and live online selection tool. Customer service is lauded as exceptional, with staff noted for their knowledge, helpfulness, and proactive communication in ensuring customer satisfaction, including managing orders and shipments. Overall feedback presents a very favorable picture of the customer experience and product selection.

🌳 Common Materials

granite

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

🛡️ Warranties Offered

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

📋 Care Tips

View Details
American Ready Mix - Countertop provider

American Ready Mix

(4.2)
5 reviews

📍 7225 Old Statesville Rd, Charlotte, NC 28269, USA

📞 +1 704-834-8199

The provided reviews indicate a generally positive customer experience with the company, highlighting efficient service, timely delivery, good customer interactions, and competitive pricing as strengths in several reviews. One review expressed a specific complaint regarding reckless driving behavior observed on their delivery route. No feedback on materials, installation quality, care instructions, or warranty terms was provided in the reviews related to this supplier business.

🌳 Common Materials

Concrete,Natural Stone

Quality Rating

Unknown

⏱️ Response Time

Delivery was on time for one review.

📝 Common Complaints

Reckless driving behavior by a delivery driver

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Good

💰 Pricing Feedback

One review mentioned they found the company to have prices among the "best in the Charlotte area."

📋 Care Tips

No care or maintenance tips were mentioned in the reviews.

View Details
Epoxy Depot Charlotte - Countertop provider

Epoxy Depot Charlotte

(4.9)
50 reviews

📍 3927 Morris Field Dr, Charlotte, NC 28208, USA

📞 +1 980-316-0221

Customer reviews for Epoxy Depot highlight positive experiences with their training classes, product quality, installation services, and customer service. Key themes include the helpfulness and knowledge of staff, the durability and value of their E4E products compared to competitors like Home Depot and Lowes, and strong recommendations. The reviews often mention the focus on epoxy flooring but also extend to countertops, with no major complaints raised regarding product performance or warranties. Setup and response times are not explicitly discussed in any review. No standard care instructions are provided by reviewers. Overall, the feedback indicates a strong reputation for quality, customer satisfaction, and product value within the epoxy industry.

🌳 Common Materials

E4E,Epoxyshield,Rustoleum

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

Minimal negative feedback was raised in reviews. Customers frequently commented on the durability and professionalism of Epoxy Depot's installations and products without significant complaints.,However, one reviewer stated cheaper alternatives (Home Depot/Lowes Epoxyshield/Rustoleum) 'do not last with normal use'. Terms like 'affordable' and 'value' were used, suggesting that while products are reliable, they are not necessarily low-cost.

🛡️ Warranties Offered

E4E lifetime warranty

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Positive feedback on pricing and value was given. One customer specifically noted 'affordable solutions' for their office flooring and potential countertops.,Specific pricing comparisons were not detailed, but overall value was mentioned in conjunction with product quality and helpful service.

📋 Care Tips

None mentioned in the reviews.

View Details
OHM International, Inc. - Countertop provider

OHM International, Inc.

(4.8)
31 reviews

📍 10404-H, Granite St, Charlotte, NC 28273, USA

📞 +1 704-504-5404

OHM International receives high praise for its extensive selection of countertop materials, professional and friendly customer service, and competitive pricing. Positive reviews highlight experiences with staff members like Carrie, Kathryn, Chad, Jaime, and Ivy, who are described as knowledgeable, helpful, and efficient. Customers appreciate the variety in slabs, guidance on making selections, and prompt service. One review notes that children under 13 may not be allowed, suggesting a policy on children in the showroom.

🌳 Common Materials

granite,quartzite,VALIANT TECH QUARTZ,Calcutta Jaipur,slabs

Quality Rating

Excellent

⏱️ Response Time

Unknown (One review mentions travel time due to child policy, but typical response times are not specified)

📝 Common Complaints

The policy restricting children under 13 from accompanying customers in the showroom

🛡️ Warranties Offered

Unknown (No specific warranties are mentioned)

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Excellent value for money, with customers comparing prices favorably and finding them competitive.

📋 Care Tips

No specific care or maintenance tips for countertops are mentioned in the reviews.

View Details
FPG Stone - Countertop provider

FPG Stone

(4.8)
420 reviews

📍 1146 Biscayne Dr, Concord, NC 28027, USA

📞 +1 704-721-0001

People say this countertop store offers a wide selection of colorful and interesting stone, including granite and quartz, for countertops and backsplashes. They highlight the unbeatable prices and the fun, seamless buying process. They also like the friendly, knowledgeable, and helpful staff and installation team.

View Details
Concrete Supply Co., North Plant & Corporate Offices - Countertop provider

Concrete Supply Co., North Plant & Corporate Offices

(4.3)
9 reviews

📍 3823 Raleigh St, Charlotte, NC 28206, USA

📞 +1 704-372-2930

Customer reviews for this countertop supplier business primarily consist of short comments discussing specific jobs completed (e.g., concrete/masonry work) and feedback on pricing. They mention the concrete jobs as 'best', refer to value ('good money'), and occasionally comment on service (including negative feedback regarding dump truck drivers). Overall quality, installation, customer service, timelines, materials, warranties, and care instructions are not consistently addressed throughout these reviews.

🌳 Common Materials

Quality Rating

Unknown

⏱️ Response Time

Unknown

📝 Common Complaints

🛡️ Warranties Offered

👥 Customer Service Rating

Unknown

💰 Pricing Feedback

Some customers noted finding the pricing to be reasonable or good value.

📋 Care Tips

View Details
ROCK SOLID ARTISANS LLC - Countertop provider

ROCK SOLID ARTISANS LLC

(5)
3 reviews

📍 1306 Berryhill Rd, Charlotte, NC 28208, USA

📞 +1 704-728-3157

Customer reviews for this countertop supplier emphasize highly responsive and courteous customer service, with positive feedback on guidance during the selection process, punctuality of the staff, and the quality of the work done on-site. No specific feedback regarding pricing, warranties, or maintenance tips was provided, and no complaints were mentioned in the available reviews.

🌳 Common Materials

No specific materials are mentioned in the reviews.

Quality Rating

Excellent

⏱️ Response Time

Generally quick and reliable response times and appointment adherence were noted, particularly in the context of customer interactions.

📝 Common Complaints

No common complaints were noted in the reviews.

🛡️ Warranties Offered

None were mentioned in the reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

No feedback on pricing was provided in the reviews.

📋 Care Tips

No tips were given on care and maintenance in the reviews.

View Details
Guaranteed Supply Company - Countertop provider

Guaranteed Supply Company

(4.3)
40 reviews

📍 4210 Pebble St, Charlotte, NC 28206, USA

📞 +1 704-599-4000

Customer reviews for this countertop supplier business mention varied experiences including positive feedback on product quality, customer service, and professionalism, alongside negative feedback regarding service failures, unprofessional staff, and process issues. Pricing is occasionally praised. The specific material mentioned in a review is granite countertops. No details about warranties, tips, or pricing are provided by reviewers.

🌳 Common Materials

granite

Quality Rating

Good or Excellent

⏱️ Response Time

Unknown / N/A

📝 Common Complaints

Customer service unprofessional or uncaring,Difficulty getting help or solutions,Issues with staff knowledge ('I don't know'),Problematic handling of specific customer requests / product availability issues,Slow service/refrigeration

🛡️ Warranties Offered

No specific warranties or guarantees mentioned.

👥 Customer Service Rating

Good

💰 Pricing Feedback

Positive feedback included comments on good prices and value for money being offered by the company.

📋 Care Tips

No specific care or maintenance tips for countertops were mentioned in the provided reviews.

View Details
Concremex - Concrete Contractor - Countertop provider

Concremex - Concrete Contractor

(4.9)
47 reviews

📍 1263 Arrow Pine Dr Suite A-105, Charlotte, NC 28273, USA

📞 +1 323-481-1030

The reviews consistently praise this company for its high-quality concrete work, professional crew, and customer service. Customers highlight excellent job quality, customer-friendly approach, fast completion times, and competitive pricing. They mention specific services like stamped concrete, footings, driveways, and foundations. Positive experiences are frequently repeated, but specific mention of warranties is not made in any reviews. One complaint notes rudeness from drivers/installers. Material recommendations primarily focus on concrete variations but align with construction services.

🌳 Common Materials

Stamped Concrete

Quality Rating

Excellent

⏱️ Response Time

Positive feedback on speed, but specific average times not provided.

📝 Common Complaints

Rudeness from drivers/installers (mentioned once).

🛡️ Warranties Offered

Not mentioned

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Great/Excellent prices mentioned multiple times. Value felt to be excellent for the service quality provided.

📋 Care Tips

Not mentioned

View Details
Concrete Supply Co - Countertop provider

Concrete Supply Co

(4.3)
25 reviews

📍 3940 Greensboro St, Charlotte, NC 28206, USA

📞 +1 704-372-2930

The provided reviews for Concrete Supply, Local Delivery company, offer very limited information relevant to potential customers seeking countertop suppliers. Most reviews are generic positive assessments ('Great company', 'Great service', 'Absolutely the best') without specific details about products, materials, or detailed feedback on quality, pricing, complaints, or warranties. One review mentions a connection to Charlotte, NC, and addresses customer service aspects but also includes an unrelated complaint about truck horn volume. A separate complaint mentions potential damage by a truck but avoids specifics and assigns responsibility. Due to the sparse and often irrelevant nature of the provided feedback, comprehensive data extraction on specific criteria like material mentions or warranty details is not possible.

🌳 Common Materials

No specific countertop materials are mentioned in the reviews. The business name ('Concrete Supply') suggests concrete might be offered, but this isn't confirmed in the reviews.

Quality Rating

Excellent

⏱️ Response Time

No information on service call response time is provided in the reviews.

📝 Common Complaints

A potential issue related to vehicle equipment operation (horn volume, truck damage) is mentioned, but offers are unclear regarding responsibility.

🛡️ Warranties Offered

No information regarding warranties or guarantees is provided in the reviews.

👥 Customer Service Rating

Good

💰 Pricing Feedback

No feedback regarding pricing or value for money is provided in the reviews.

📋 Care Tips

No care or maintenance tips for countertops are mentioned in the reviews.

View Details
MC Granite Countertops Charlotte - Countertop provider

MC Granite Countertops Charlotte

(4.9)
130 reviews

📍 2720 Westport Rd, Charlotte, NC 28208, USA

📞 +1 704-284-8427

Customer reviews for MC Granite are predominantly positive. The business is praised for its extensive selection of materials like granite and quartz, high quality of both countertops and installation, professional and courteous staff, clear communication, and competitive pricing. Customers frequently recommend specific team members like Monica, Spencer, Carlos, Heidi, and Courtney. While some minor scheduling hiccups were mentioned, they were promptly resolved, and no direct complaints about product quality, damage, or response times were highlighted.

🌳 Common Materials

granite,quartz,stone,laminate

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

Minor issues related to scheduling coordination/clarity during the templating/installation process.

🛡️ Warranties Offered

A standard 10-year warranty for the surface and a 5-year warranty for edge band materials.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers universally noted the pricing as fair, competitive, and offering value for money.

📋 Care Tips

Removal of direct heat from surfaces using trivets or hot pads is consistently recommended to maintain finish integrity.

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Corian Countertops in Charlotte, USA

MC Granite Countertops Charlotte - Countertop provider

MC Granite Countertops Charlotte

(4.9)
130 reviews

📍 2720 Westport Rd, Charlotte, NC 28208, USA

📞 +1 704-284-8427

Customer reviews for MC Granite highlight consistently positive experiences with their countertop services, focusing on high-quality installations and excellent customer service. Common materials mentioned include granite and quartz, with positive feedback on pricing, professional staff, and efficient project management. Minor issues noted involve scheduling hiccups and some confusion during the templating process, but overall satisfaction remains high.

🌳 Common Materials

granite,quartz,stone

Quality Rating

Excellent

⏱️ Response Time

Reviews indicate prompt service, but specific response time averages are not detailed.

📝 Common Complaints

Minor issues cited include one hiccup in scheduling and confusion during the templating appointment process.

🛡️ Warranties Offered

No specific warranties are mentioned in the reviews, but the use of major materials like granite and quartz implies standard manufacturer warranties may be included.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Pricing is described as competitive, fair, and providing good value for money, often beating competitors.

📋 Care Tips

No care or maintenance tips for countertops are mentioned in the reviews.

View Details
Legacy Countertops LLC Charlotte - Countertop provider

Legacy Countertops LLC Charlotte

(4.9)
120 reviews

📍 300 Westinghouse Blvd, Charlotte, NC 28273, USA

📞 +1 704-504-5354

Customer reviews for Legacy Countertops are consistently positive, highlighting professional and friendly staff, particularly mentioning individuals named Adrianne, Adrienne, Hilda, and Bob. Countertop materials frequently discussed include granite, quartz, marble, and other types. The installation team is praised for their workmanship, tidiness, speed, and reliability. Customer service is overwhelmingly described as excellent, and the overall process for selecting, ordering, and installing countertops is considered smooth and easy. Some customers mention appreciating the quality of the materials and the value for money, though specific pricing details are not consistently provided. No general complaints are summarized from the reviews.

🌳 Common Materials

Granite,Quartz,Marble,Other countertops

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

Unknown

🛡️ Warranties Offered

No specific warranties mentioned in reviews

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Positive feedback generally suggests good value for money, though specifics are not detailed in the reviews

📋 Care Tips

No care or maintenance tips for countertops were mentioned in the reviews

View Details
Instyle Charlotte Inc. - Countertop provider

Instyle Charlotte Inc.

(4.8)
54 reviews

📍 801 Pressley Rd Suite 107-108, Charlotte, NC 28217, USA

📞 +1 704-665-8880

Reviews generally reflect a preference for the services of Instyle Charlotte Inc., spanning multiple locations or instances. They frequently highlight professional staff, capacity to follow specific instructions (matching colors, addressing unique requests), quality of materials like granite, quartzite, marble and solid surface options, and generally positive installation and customer service experiences. However, some negative experiences regarding installation errors (a sink falling through a countertop) and issues with vein matching and revision requests are also noted by a minority of the reviewers.

🌳 Common Materials

granite,quartzite,marble,quartz,solid surface

Quality Rating

Excellent

⏱️ Response Time

Extended

📝 Common Complaints

Installation errors (e.g., sink falling through countertop),Vein matching quality problems requiring revisions,Extended lead times

🛡️ Warranties Offered

No mention

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Generally positive, described as 'best', 'fair', or 'very good' value for money

📋 Care Tips

None mentioned

View Details
Carolina Tops,LLC - Countertop provider

Carolina Tops,LLC

(5)
35 reviews

📍 2019 Union Beltway Rd Unit C, Matthews, NC 28104, USA

📞 +1 704-806-2024

Based on the provided reviews, the suppliers are consistently praised for offering high-quality quartz and granite countertops, with frequent positive mentions of the installer Christian's work. Orders arrive relatively quickly, and the customer service and installation process receive strong endorsements. The overall service experience, including timely communication and professional conduct, appears highly satisfactory.

🌳 Common Materials

quartz,granite

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

🛡️ Warranties Offered

guarantee included,company's normal guarantee holds,standard warranty offered

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

prices are reasonable,no complaint about price

📋 Care Tips

View Details
East Coast Granite of Charlotte - Design Center - Countertop provider

East Coast Granite of Charlotte - Design Center

(4.6)
101 reviews

📍 13606 E Independence Blvd, Indian Trail, NC 28079, USA

📞 +1 704-233-3060

These reviews highlight East Coast Granite's experience in providing countertops, primarily quartz and granite. Many customers praise knowledgeable staff (like Stuart Rosen, Janice Schwartz, Dawn, Chase Manley, Victoria) and overall customer service, reporting generally excellent product quality and installation. Praise is given for sales expertise, promptness, and professional guidance. However, a few reviews mention installation errors (like scratching cabinetry) and issues with changed plans or miscommunication. Response times for customer service seem variable, and pricing is generally described as fair. The reviews do not consistently mention warranties, though some project-specific guarantees or care guidelines might exist.

🌳 Common Materials

Quartz,Granite

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

Installation errors (scratching cabinet fronts),Unforeseen project delays or changes made during final stages,Misrepresentations of project timelines or details (e.g., layout changes without agreement)

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Good

💰 Pricing Feedback

Priced fairly

📋 Care Tips

Unknown

View Details
OHM International, Inc. - Countertop provider

OHM International, Inc.

(4.8)
31 reviews

📍 10404-H, Granite St, Charlotte, NC 28273, USA

📞 +1 704-504-5404

Customer reviews for OHM International primarily highlight the extensive selection of natural stone and quartz products, praising exemplary customer service repeatedly. The quality of countertops and installation is strongly endorsed. Pricing is noted as competitive and often the lowest compared to other retailers. Response times for service are not typically mentioned or are perceived as positive. Potential issues or complaints are infrequent and isolated (e.g., note on child policy). No installation delays or quality issues are reported. Selection advice and care instructions are only occasionally mentioned.

🌳 Common Materials

granite,quartzite,quartz,natural stone

Quality Rating

Excellent

⏱️ Response Time

Not available in reviews

📝 Common Complaints

Attention to children under 13 in-store without a sitter

🛡️ Warranties Offered

Not explicitly mentioned, but associated with aspects like installation quality and value,Value (mentioned in context of warranty replacement details, but source not clear)

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Competitive pricing,Lowest prices reported in comparison to other retailers

📋 Care Tips

Not explicitly provided in reviews. Note only references requiring child supervision during in-store visits.

View Details
Triton Stone Group Fabricator Supply Center of Charlotte - Countertop provider

Triton Stone Group Fabricator Supply Center of Charlotte

(4.8)
22 reviews

📍 10815 John Price Rd, Charlotte, NC 28273, USA

📞 +1 980-890-8880

Customer reviews consistently praise this Charlotte, NC based supplier as the best place for a wide range of countertop materials and fabrication supplies. Reviewers highlight the extensive selection including granite, marble, quartz, and stone, along with popular tools like sinks. The friendly, professional, and knowledgeable staff are frequently mentioned, especially Carlos. Numerous customers recommend this supplier for its good prices, efficient service, and reliable inventory.

🌳 Common Materials

granite,marble,quartz,stone

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

None identified

🛡️ Warranties Offered

None mentioned

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Reviews indicate good prices and recommend the suppliers affordability.

📋 Care Tips

No care or maintenance tips were mentioned in these reviews.

View Details
Cosmos Granite and Marble - Countertop provider

Cosmos Granite and Marble

(4.4)
30 reviews

📍 1440 Westinghouse Blvd Suite G, Charlotte, NC 28273, USA

📞 +1 704-248-8702

Cosmos Granite and Marble receives positive reviews overall, with many customers praising their customer service, wide selection of materials (granite, marble, quartz, quartzite), quality of countertops, and competitive pricing. They are also noted for their installation and service. However, some reviews mention instances of poor customer service.

🌳 Common Materials

granite,marble,quartz,quartzite

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

poor customer service

🛡️ Warranties Offered

10-year warranty

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Competitive prices mentioned in several reviews.,Suspected or implied good value for money

📋 Care Tips

Unknown

View Details
ProSource of Charlotte - Countertop provider

ProSource of Charlotte

(4.2)
87 reviews

📍 2500 Distribution St #100, Charlotte, NC 28203, USA

📞 +1 704-275-3536

Reviews highlight positive experiences with customer service and product quality across multiple projects (kitchen remodels, flooring, cabinet selection), noting knowledgeable staff (Thomas, Marc, AJ, Lisa, Thomas Lorme, AJ, Michael, Heather, Suzette, Thomas, AJ, Thomas), a variety of materials sold (EVP flooring, LVP flooring, quartz, Waypoint cabinets, tile, Aristokraft cabinets), and professional guidance. However, some reviews mention negative experiences with inconsistent service, loss of repeat staff (designers, reps), delayed responses, and quality issues with flooring installation, as well as unresolved service problems and potential warranty claim difficulties that may affect potential customers researching reputation and reliability.

🌳 Common Materials

Engineered Vinyl Plank (EVP),LVP flooring,quartz,Waypoint

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

Inconsistent staff/service quality over time,Loss of repeat staff/designers,Delayed response/service,Pricing confusion (mentioned but not criticized strongly),unknown issues with product installation/falling

🛡️ Warranties Offered

Standard warranties for specific products mentioned (flooring, fiberglass products).

👥 Customer Service Rating

Fair

💰 Pricing Feedback

Good value for money mentioned (respecting budgets, good prices), though some pricing confusion was referred to without strong criticism.

View Details
Elite Countertops & Stone, LLC - Countertop provider

Elite Countertops & Stone, LLC

(4.9)
48 reviews

📍 1206 Technology Dr Suite B, Indian Trail, NC 28079, USA

📞 +1 704-684-5279

Elite Countertops & Stone is a business based in the Charlotte area that installs various countertop materials including granite and quartz. Reviews indicate they offer services for kitchen and bathroom remodels, with Faustino or potentially others like Mr. Faustino or Tommy Sconzo often mentioned as the primary point of contact or successful service providers. Potential customers are advised that installation is noted to take anywhere from one week to several days depending on the type of project and potentially location. The company appears to focus on providing the selection, templating cutting, fabrication, and installation of countertops, often as part of larger renovation projects.

🌳 Common Materials

granite,quartz,quartz countertops,stone

Quality Rating

Excellent

⏱️ Response Time

Varies significantly (same day to several days/weeks for templating/installation, also claim a four-hour radius), generally prompt installation.

📝 Common Complaints

Delays and a lack of clear communication (mentioned by one reviewer only).

🛡️ Warranties Offered

Common mention includes a 10-year warranty covering both materials (e.g., granite) and installation (e.g., workmanship).

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Consistently described as competitive or unbeatable prices, often cheaper than estimates from competitors.

📋 Care Tips

No specific care tips were mentioned directly in the reviews.

View Details
Genesis Granite, LLC - Countertop provider

Genesis Granite, LLC

(4.9)
16 reviews

📍 420 Oakland Dr, Lowell, NC 28098, USA

📞 +1 704-713-5001

Based on the provided reviews, the business appears to have a reputation for professional service, with employees such as Vicente and Fatima frequently praised in multiple testimonials. Reviews highlight satisfaction with installation and countertop quality, especially concerning quartz countertops, often noting fast scheduling and responsive support. Installations are described as thorough and efficient, frequently resulting in customer enthusiasm for the completed work, with no reports of issues mentioned.

🌳 Common Materials

quartz

Quality Rating

Excellent

⏱️ Response Time

Fast scheduling and prompt responses are frequently noted.

📝 Common Complaints

There are no common complaints reported in the reviews.

🛡️ Warranties Offered

No specific warranties or guarantees are mentioned.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Competitive and value-conscious pricing is mentioned multiple times.

📋 Care Tips

No care or maintenance tips are mentioned in the reviews.

View Details
East Coast Countertops of WAXHAW - Countertop provider

East Coast Countertops of WAXHAW

(4.7)
33 reviews

📍 6804 Waxhaw Hwy, Waxhaw, NC 28173, USA

📞 +1 980-722-2798

The customer reviews for East Coast Countertops highlight a generally positive experience with high satisfaction rates for quality, installation, and customer service. Common features include the use of materials like granite, quartzite, and quartz, with efficient processes and competitive pricing noted frequently. One reviewer expressed caution regarding potential changes in quality after a change in ownership, but overall, the feedback emphasizes professionalism, reliability, and value for money. Installation and service times are typically efficient, often completed quickly within a week for key steps such as measurements and deliveries.

🌳 Common Materials

granite,quartzite,quartz,tile

Quality Rating

Good

⏱️ Response Time

Typically within a week for key steps including measurements and template creation.

📝 Common Complaints

Potential decline in quality or customer service following a change in ownership is referenced by one reviewer, but no specific installation or material-related issues are widely reported in the majority of positive reviews.

🛡️ Warranties Offered

The reviews do not explicitly mention specific warranty terms, but company representatives and customer service often guarantee satisfaction and the quality of work performed, with one reviewer noting a 5-year warranty, implying potential contractual guarantees from the provider.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers consistently report the services and materials as competitive, affordable, and offering good value for money, with no negative mentions of pricing or cost overruns.

📋 Care Tips

No care or maintenance tips for countertops are mentioned in the customer reviews.

View Details
East Coast Granite of Charlotte - Cornelius - Countertop provider

East Coast Granite of Charlotte - Cornelius

(4.5)
27 reviews

📍 18910 Statesville Rd, Cornelius, NC 28031, USA

📞 +1 704-980-8612

The majority of reviews for East Coast Granite, specifically regarding Dana and her team, are highly positive. Customers praise her customer service, knowledge, responsiveness, and helpfulness. She is described as professional, patient, and instrumental in guiding customers through the selection and ordering process. Installation is consistently reported as smooth, professional, and timely, leading to overall satisfied customers and highly recommended experiences. One review, however, mentions a specific negative experience with a different store location (Mathews) and issues with an individual's responsiveness. There is also a mention of an excellent experience with a different designer (Andrew Lee).

🌳 Common Materials

granite,quartzite,quartz

Quality Rating

Excellent

⏱️ Response Time

Very prompt; efficient scheduling mentioned (meeting specific time constraints, quick turnaround, fast communication and service).

📝 Common Complaints

Inadequate support/poor customer service at the Mathews store location,Issues with responsiveness and communication from a team member,Issues with delivery timing

🛡️ Warranties Offered

10-year warranty for quartzite mentioned

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Positive; comments describe value for money (finding best option for budget) and overall good efficiency.

📋 Care Tips

Caution when using sharp knives on quartzite,Consult product information regarding care (likely for quartzite/Zodiaq mentioned in a separate interaction context)

View Details
Carolina's Stone Marble & Granite, Inc. - Countertop provider

Carolina's Stone Marble & Granite, Inc.

(5)
231 reviews

📍 4808 E Fork Ln, Monroe, NC 28110, USA

📞 +1 704-283-2006

People say this countertop store offers a wide selection of granite patterns. They highlight the fair prices and reasonable quotes compared to other installers. They also like the helpful and professional service from the showroom to installation, and the conscientious follow-up.

View Details
DCI Home Resource - Countertop provider

DCI Home Resource

(4.3)
20 reviews

📍 1300 South Blvd, Charlotte, NC 28203, USA

📞 +1 704-926-6000

Customer reviews highlight positive experiences with the company's customer service, product quality, and installation, emphasizing the helpfulness of staff and high-end products. However, one review mentioned staff rudeness as a significant issue. Practical aspects like ordering and quote efficiency are noted through shared feedback from multiple users, while specific material details or warranty information were not consistently found.

🌳 Common Materials

No specific materials for countertops were specified in the reviews.

Quality Rating

Excellent

⏱️ Response Time

Excellent

📝 Common Complaints

Unnecessarily rude and pretentious staff behavior was mentioned as a serious issue.

🛡️ Warranties Offered

No mention of warranties or guarantees was found.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

A quote from one user was described as unnecessarily expensive, but no specific feedback on value for money was found.

📋 Care Tips

Staff advised against scratching surfaces with sharp tools and recommended protecting surfaces such as using a TV tray off in the kitchen, though it was not explicitly for countertops.

View Details
MSI Charlotte - Countertop provider

MSI Charlotte

(4.8)
262 reviews

📍 1108 Continental Blvd, Charlotte, NC 28273, USA

📞 +1 980-365-7800

People say this countertop store offers a wide selection of quality tile. They highlight the easy-to-navigate showroom and helpful, motivated staff. They also like the friendly and professional service.

View Details
Pro-Tops, Inc. - Countertop provider

Pro-Tops, Inc.

(4.2)
84 reviews

📍 4001 Van Dyke Ct, Monroe, NC 28110, USA

📞 +1 704-821-3731

Customer reviews for Pro-Tops primarily highlight high satisfaction with their services, including timely installation and professional team members. Common praises include excellent customer service, quality materials like granite and quartz, and competitive pricing. A few unaddressed complaints mention potential warranty issues and a specific sink part failure observed by one customer after three years.

🌳 Common Materials

granite,quartz

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

sink parts failing early (specifically undermount sink handles/silicon failure noted by one customer observing sink failure in year 3 of ownership),Warranty issues/potential insufficient warranty coverage

🛡️ Warranties Offered

2-10 year warranty was mentioned (Genesis from a separate job)

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Varies; some mention it being better value (e.g., saving money compared to other yards, better pricing than other granite yards mentioned).

📋 Care Tips

No specific maintenance tips for countertops were explicitly requested or provided in the reviews collected.

View Details
Asso Stone - Granite & Quartz Countertops - Countertop provider

Asso Stone - Granite & Quartz Countertops

(4.9)
39 reviews

📍 4613 South Blvd, Charlotte, NC 28209, USA

📞 +1 704-648-5771

Customer reviews for Asso Stone highlight consistently positive experiences with fast service and fair pricing. The business is praised for high-quality countertops and installation, as well as professional customer service.

🌳 Common Materials

The most commonly mentioned materials are quartz and granite.

Quality Rating

Excellent

⏱️ Response Time

Customers noted quick scheduling, timely delivery, and prompt responses to service calls (within 7-10 days or similar short timeframes).

📝 Common Complaints

Rare complaints involve minor install issues (e.g., sink fitting, backsplash fitting), but these are typically attributed to factors not related to Asso Stone and resolved quickly.

🛡️ Warranties Offered

No specific warranty details were mentioned by customers.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Reviews indicate that Asso Stone offers competitive and fair pricing, often lower than alternatives.

📋 Care Tips

No specific care or maintenance tips were provided in the reviews.

View Details
Web-Don, Inc. - Countertop provider

Web-Don, Inc.

(3.9)
45 reviews

📍 1400 Ameron Dr, Charlotte, NC 28206, USA

📞 +1 704-375-0250

Customer reviews highlight both positive and negative experiences with the countertop supplier. Positive feedback often praises the quality of specific materials like quartz, the helpfulness and friendliness of staff, and good customer service leading to quick resolution of issues. Negative feedback focuses on poor service, billing errors, order delays, staff curt behavior, and lack of organization. Potential customers should be aware of variable service quality.

🌳 Common Materials

Quartz and Laminate.

Quality Rating

Good

⏱️ Response Time

Unknown

📝 Common Complaints

Poor customer service, billing errors, order delays and not being resolved, curt staff behavior due to complexity.

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Unknown

💰 Pricing Feedback

Unknown

📋 Care Tips

Unknown

View Details

Granite Countertops in Charlotte, USA

Legacy Countertops LLC Charlotte - Countertop provider

Legacy Countertops LLC Charlotte

(4.9)
120 reviews

📍 300 Westinghouse Blvd, Charlotte, NC 28273, USA

📞 +1 704-504-5354

The majority of customer reviews for Legacy Countertops highlight a consistently positive experience. Customers praise the professionalism and friendliness of the staff, particularly Adrianne and others, citing excellent customer service and guidance during selections and the ordering process. The quality of the countertops (granite, quartz, marble) and installation is frequently described as excellent, precise, and workmanlike. The company is noted for efficiency and responsiveness, turning projects around quickly and managing expectations effectively. Most projects involve granite or quartz countertops, serving kitchen remodels or bathroom renovations, with client satisfaction strongly linked to the staff's knowledge, assistance, and the seamless project execution.

🌳 Common Materials

granite,quartz,marble,vanities

Quality Rating

Excellent

⏱️ Response Time

Generally very fast (days to weeks); occasionally delayed due to manufacturing or corporate processes but resolved quickly.

📝 Common Complaints

None

🛡️ Warranties Offered

Not mentioned

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Generally positive; value is often appreciated, but initial budget sometimes requires attention (e.g., nixed extra slab purchase).

📋 Care Tips

Not applicable mentioned

View Details
Asso Stone - Granite & Quartz Countertops - Countertop provider

Asso Stone - Granite & Quartz Countertops

(4.9)
39 reviews

📍 4613 South Blvd, Charlotte, NC 28209, USA

📞 +1 704-648-5771

Customer reviews for Asso Stone consistently highlight its professionalism, accuracy in scheduling and installation, and high-quality countertops. The business specializes in materials like quartz and granite, offering services such as fabrication, installation, and custom projects. Positive feedback frequently mentions fast turnaround times, skilled staff, and competitive pricing. Potential customers should expect reliable service across all aspects of their countertop projects.

🌳 Common Materials

quartz,granite,stone

Quality Rating

Excellent

⏱️ Response Time

Very Fast (scheduled quickly, installations completed in 7-10 days)

📝 Common Complaints

None explicitly mentioned across the reviews.

🛡️ Warranties Offered

General satisfaction guarantee or guarantee of reinstallation if a minor issue occurs.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Positive feedback regarding competitive pricing and value for money.

📋 Care Tips

No specific care tips provided in the reviews.

View Details
Granite Global Distribution - Countertop provider

Granite Global Distribution

(5)
15 reviews

📍 7517 Orr Rd., Charlotte, NC 28213, USA

📞 +1 704-348-4485

This collection of reviews from potential customers highlights consistently positive experiences, focusing on the high quality of countertops chosen (including Montblanc Marble, Granite, and Quartz), excellent customer service provided by knowledgeable and friendly staff members like Miguel, Mel, and Neres, and overall satisfaction with the product and installation. Potential customers may be interested in the variety of options available and the professional expertise offered to help select the right material and slab for their specific needs. No major issues were mentioned across the reviews, nor were specific warranty details or pricing comparisons provided.

🌳 Common Materials

Montblanc Marble,Granite,Quartz

Quality Rating

Excellent

⏱️ Response Time

Not specified

📝 Common Complaints

None identified

🛡️ Warranties Offered

Not specified

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Not specified

📋 Care Tips

None mentioned

View Details
Stone Basyx Charlotte - Countertop provider

Stone Basyx Charlotte

(5)
111 reviews

📍 1400 Westinghouse Blvd #200, Charlotte, NC 28273, USA

📞 +1 704-215-4700

The reviews for Stone Basyx consistently highlight the positive customer service experiences, praising staff members like Maria Sanchez, Catalina, and Llareli for their knowledge, friendliness, and helpfulness. Reviewers frequently commend the wide selection of countertops and related products like tile and stone slabs, noting the helpful assistance in matching materials (e.g., back splash tile with granite). Several reviews emphasize the quality of the inventory and customer service, with one customer mentioning a 2-4 week average lead time. There are no expressed complaints across the reviews, and the pricing or specific warranty details are not discussed.

🌳 Common Materials

granite,tile,stone

Quality Rating

Excellent

⏱️ Response Time

Approximately 2-4 weeks average lead time mentioned

📝 Common Complaints

Unknown

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Unknown

📋 Care Tips

Unknown

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AGM Imports - Countertop provider

AGM Imports

(4.9)
131 reviews

📍 300 Forsyth Hall Dr F, Charlotte, NC 28273, USA

📞 +1 704-588-1950

Customer reviews highlight a consistently positive experience with AGM Charlotte, primarily focusing on their extensive selection of natural stone materials (granite, marble, quartzite, dolomite, and quartz) and quartz slabs with various finishes. Customers praise the quality of the materials, describing them as top-notch and having the best selection compared to other distributors. The company is frequently commended for excellent customer service, with knowledgeable and friendly staff, efficient processes, and accommodating service for walk-in customers. Notably, no specific pricing, warranty, or maintenance details are mentioned in the reviews.

🌳 Common Materials

granite,marble,quartzite,dolomite,quartz

Quality Rating

Excellent

⏱️ Response Time

Very Fast (Appointments often not required, quick walk-in service mentioned)

📝 Common Complaints

None mentioned

🛡️ Warranties Offered

Not mentioned

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Positive feedback indicates staff are mindful of budget and matching customer needs, but specific pricing or value comparisons are not mentioned.

📋 Care Tips

Not mentioned

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Meta Stone INC. - Countertop provider

Meta Stone INC.

(5)
33 reviews

📍 810 Moretz Ave, Charlotte, NC 28206, USA

📞 +1 704-910-0035

Customer reviews for Meta Stone highlight predominantly positive experiences. The business is praised for its customer service, particularly the team members (notably referred to as Kelly, Brandon, and Danny) and their knowledge. Quick response times for estimates and quotes, along with efficient installation processes, are frequently mentioned. Quality of countertops and professional installation work are consistently commended. Pricing is often noted as competitive or excellent value compared to other vendors, with some reviewers confirming receiving similar quality materials at lower prices. Materials like quartz and granite are frequently mentioned, with quartzite also appearing in one review. There is no mention of specific warranties associated with the countertops or installation. While care and maintenance tips were not requested or provided in the reviews, some reviews confirm the installation was very prompt, and deep cleaning is inferred to be desired.

🌳 Common Materials

quartz,granite,quartzite

Quality Rating

Excellent

⏱️ Response Time

within a few hours

📝 Common Complaints

Unknown

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Pricing is often praised as competitive, value-for-money, cheaper than other vendors, and sometimes confirmed to result in identical or better material quality.

📋 Care Tips

No maintenance tips were specifically mentioned in the reviews.

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Crown Stone Countertops - Countertop provider

Crown Stone Countertops

(5)
55 reviews

📍 5520 Keltonwood Rd, Charlotte, NC 28278, USA

📞 +1 980-451-0035

Customer reviews consistently praise Crown Stone Countertops for their prompt service, with an average 10-day turnaround from selection to professional installation. Customers highlight the high quality of workmanship, precision, and attention to detail as excellent. Installation teams are frequently described as professional, reliable and efficient in both measurement and cleanup. While the specific materials chosen are not explicitly mentioned, Crown offers guidance in selection and customers are very satisfied with the results. There are no negative reviews, so neither common complaints nor warranty information can be generalized. Pricing is mentioned positively in some contexts but without specific details.

🌳 Common Materials

Unknown

Quality Rating

Excellent

⏱️ Response Time

10 days

📝 Common Complaints

Unknown

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Good

📋 Care Tips

Unknown

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MSI Charlotte - Countertop provider

MSI Charlotte

(4.8)
262 reviews

📍 1108 Continental Blvd, Charlotte, NC 28273, USA

📞 +1 980-365-7800

People say this countertop store offers a wide selection of quality tile. They highlight the easy-to-navigate showroom and helpful, motivated staff. They also like the friendly and professional service.

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Instyle Charlotte Inc. - Countertop provider

Instyle Charlotte Inc.

(4.8)
54 reviews

📍 801 Pressley Rd Suite 107-108, Charlotte, NC 28217, USA

📞 +1 704-665-8880

Customer reviews for Instyle Charlotte Inc. highlight consistently positive experiences with their customer service, product quality, and installation, praising professionalism, speed, and attention to detail. Many customers express long-term loyalty and high satisfaction, recommending the business. However, a few negative reviews point to issues with installation quality (vein matching, seam visibility) and delivery time delays. The company offers a range of materials including granite, quartzite, marble, solid surface, and quartz, and mentions written warranties and guarantees, though specific terms aren't detailed in multiple reviews. Pricing is generally viewed as competitive, though one instance mentions a potentially high repair cost.

🌳 Common Materials

granite,quartzite,marble,solid surface,quartz

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

Poor installation quality (vein matching),Delivery time delays

🛡️ Warranties Offered

Written guarantees and warranties mentioned, specifics not detailed in all reviews

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Generally good value for money, pricing viewed as competitive, some mention specific written warranties

📋 Care Tips

No specific care or maintenance tips for countertops are mentioned in the reviews.

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America Granite - Countertop provider

America Granite

(4.8)
35 reviews

📍 8702 Statesville Rd Unit N, Charlotte, NC 28269, USA

📞 +1 980-613-9306

This compilation of reviews for a countertop supplier reflects predominantly positive customer experiences regarding the quality of products, installation, customer service, and value for money. Potential customers can expect professional services, timely interactions, and high-quality countertop materials from the supplier, according to the feedback provided, with considerations for their individual project scope.

🌳 Common Materials

Various materials are available, including but not necessarily limited to 'granite', 'quartzite', and 'stone', with the selection also noted for 'great prices'.

Quality Rating

Excellent

⏱️ Response Time

Reviews indicate quick responses for assistance, helpfulness in project decisions, or scheduling jobs (prompt, punctual, easy setup), suggesting generally efficient service interactions.

📝 Common Complaints

None identified; all reviews (positive and negative where applicable) do not cite recurring issues.

🛡️ Warranties Offered

None mentioned in the provided reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Positive feedback regarding pricing includes mentions of 'great prices', 'great value', 'nice priced', 'fair priced', and 'great rates'.

📋 Care Tips

No specific care or maintenance tips were mentioned in the reviews.

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Cosmos Granite and Marble - Countertop provider

Cosmos Granite and Marble

(4.4)
30 reviews

📍 1440 Westinghouse Blvd Suite G, Charlotte, NC 28273, USA

📞 +1 704-248-8702

The provided reviews predominantly highlight Cosmos Granite and Marble as a reputable supplier in Charlotte. Customers frequently praise the range of high-quality stone and quartz options, competitive pricing, and notably good customer service, with specific staff members (like Molly, Rhonda, and Asha) receiving high marks. The extensive selection, including various natural stones and man-made quartz varieties, is a recurring positive point. The business is recommended for both fabrication partners and home renovators seeking materials. One review mentions an issue with customer service, but overall sentiment is highly positive regarding product quality, service experience, and value.

🌳 Common Materials

Quartz,Granite,Marble,Quartzite

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

Poor customer service experience mentioned in one review (hurried interaction, no appointment necessary).

🛡️ Warranties Offered

No specific warranties or guarantees regarding materials or installation were explicitly mentioned in the reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Pricing is described as competitive, competitive, great price point, fair price, and excellent value for money, though contract change and substitution costs were cited as potentially unexpected factors.

📋 Care Tips

No specific care or maintenance tips for countertops were mentioned in any of the reviews.

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UMI | Stone Wholesaler - Countertop provider

UMI | Stone Wholesaler

(4.6)
20 reviews

📍 4120 Turtle Creek Ln, Charlotte, NC 28273, USA

📞 +1 704-588-8711

Customer reviews frequently praise the customer service representatives, particularly highlighting Alyssa's helpfulness and knowledge, as well as the 'stunning' and 'well-organized' showroom environment. Positive feedback also emphasizes the high quality, American manufacturing, wide selection of products (including quartz, marble, and granite), and professional atmosphere. Reviewers consistently appreciate their focus on customer satisfaction with negatives mostly being minor comments or typos with no clear pattern of recurring complaints. The business operates out of Charlotte.

🌳 Common Materials

Quartz,Marble,Granite,American Made/Quarry Stone

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

Minor issues (function unrelated to product/service quality mentioned; typos; venue unsuitability for specific events)

🛡️ Warranties Offered

Information not provided

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Information not provided

📋 Care Tips

Limited care instructions provided (general advice against sudden extreme heat to countertops mentioned)

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MC Granite Countertops Charlotte - Countertop provider

MC Granite Countertops Charlotte

(4.9)
130 reviews

📍 2720 Westport Rd, Charlotte, NC 28208, USA

📞 +1 704-284-8427

Customer reviews for MC Granite generally highlight positive experiences with the company's customer service, product quality, and installation. Multiple reviewers praise the selection of granite and quartz countertops and the professionalism of the staff and installation teams. The average rating for quality and customer service is Excellent. Some outlets are positive, with additional care tips were not mentioned in the reviews.

🌳 Common Materials

granite,quartz

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

Unknown

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customer feedback on pricing is positive, with comments about competitive pricing and great value.

📋 Care Tips

Unknown

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FPG Stone - Countertop provider

FPG Stone

(4.8)
420 reviews

📍 1146 Biscayne Dr, Concord, NC 28027, USA

📞 +1 704-721-0001

People say this countertop store offers a wide selection of colorful and interesting stone, including granite and quartz, for countertops and backsplashes. They highlight the unbeatable prices and the fun, seamless buying process. They also like the friendly, knowledgeable, and helpful staff and installation team.

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The Granite House - Countertop provider

The Granite House

(4.9)
77 reviews

📍 11525 Reames Rd suite 101 "-102, Charlotte, NC 28269, USA

📞 +1 980-522-4736

People say this countertop store provides custom granite and quartz countertops for kitchens and bathrooms. They highlight the reasonable prices and efficient project completion. They also like the professional, knowledgeable, and patient staff.

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East Coast Granite of Charlotte - Design Center - Countertop provider

East Coast Granite of Charlotte - Design Center

(4.6)
101 reviews

📍 13606 E Independence Blvd, Indian Trail, NC 28079, USA

📞 +1 704-233-3060

Customer reviews for the countertop supplier indicate a mix of very positive and negative experiences. Many customers praise the quality and appearance of the quartz and granite countertops, the skill of installers, and the excellent customer service provided by team members like Janice, Stuart Rosen, Dawn, Victoria, and others, highlighting knowledgeable consultants, smooth processes, and high-quality finishes. However, several reviews report significant issues including damaged existing cabinetry during quartz installation, unwanted layout changes not agreed upon in advance, careless handling during projects, and delays in communication. Despite these negatives, pricing is generally perceived as fair or affordable, though one review hyperbolically claimed an 'absurdly high' rating without specific price information. Care and maintenance tips are not mentioned in the reviews.

🌳 Common Materials

quartz,granite

Quality Rating

Varied but Often Excellent

⏱️ Response Time

Generally Prompt

📝 Common Complaints

Installation damages existing cabinetry or fixtures,Unexpected or unwanted changes to project layouts (e.g., bar height, kitchen layout) without explicit customer agreement,Careless handling or workmanship leading to errors,Delayed communication or responsiveness by staff

🛡️ Warranties Offered

General WARRANTIES mentioned, but specific terms or durations are NOT typically highlighted or discussed in the reviews.

👥 Customer Service Rating

Mixed, Often Excellent

💰 Pricing Feedback

Generally Perceived as Fair or Affordable

📋 Care Tips

No specific care or maintenance tips were mentioned in the provided reviews.

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Bottega Surfaces - Countertop provider

Bottega Surfaces

(4.4)
29 reviews

📍 1200 Westinghouse Blvd M, Charlotte, NC 28273, USA

📞 +1 980-237-3700

Customer reviews for Bottega Stone focus heavily on positive experiences with knowledgeable and professional staff (like Kelly, Debbie, Freddie, Charlie, and Jeannie mentioned), clean and expert installation, beautiful and high-quality countertops from a wide selection, and responsive customer service. Higher prices are generally not mentioned as a primary concern, but value for money is appreciated. A few isolated complaints mention quotes being initially incorrect or installations not perfectly aligned with customer expectations, but these represent the minority view. This supplier is highly regarded for its service and product quality.

🌳 Common Materials

Quartzite,Marble,Quartz,Granite

Quality Rating

Excellent

⏱️ Response Time

Unknown - Timeliness is occasionally mentioned in a positive light (prompt, responsive, quick answers), but no specific average response time is provided.

📝 Common Complaints

Incorrect or initially miscalculated quotes,Installation errors or miscommunication regarding specific slab requirements

🛡️ Warranties Offered

None mentioned in specific detail in the reviews

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Generally viewed positively, with comments on the selection being great value and prices being reasonable or affordable.

📋 Care Tips

Mention of maintaining the shine of the quartzite (unless proper care is mentioned elsewhere, but it isn't frequently detailed)

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Universal Stone LLC - Countertop provider

Universal Stone LLC

(4.8)
75 reviews

📍 4806 Rozzelles Ferry Rd, Charlotte, NC 28216, USA

📞 +1 704-394-1221

These reviews collectively highlight numerous positive experiences with Universal Stone across multiple projects. Customers frequently praise aspects such as communication, professionalism, installation quality, product selection, pricing, and customer service. A common theme involves positive interactions with sales representatives and project managers, leading many to express high satisfaction with the work done. While granite and quartz are specifically named, the range of materials available seems extensive. No major negative issues or widespread complaints are consistently reported across the reviewed feedback segments.

🌳 Common Materials

Quartz,Granite,Calcutta Maya

Quality Rating

Excellent

⏱️ Response Time

Positive mention of proactive communication and responsiveness, but no specific average time provided.

📝 Common Complaints

One reviewer mentioned the cabinets were problematic, which allowed a Universal Stone representative to assist effectively.

🛡️ Warranties Offered

Reviews mention processes like re-templating (e.g., to prevent future fit issues) andsometimes guarantee work (like measurements), but no generic, comprehensive warranty is explicitly advertised in the quotes provided.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers express appreciation for good pricing, value for money, and pricing transparency. No reported dissatisfaction with costs.

📋 Care Tips

No direct care or maintenance tips are provided in the reviews.

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704 Granite & Marble Fabricators - Countertop provider

704 Granite & Marble Fabricators

(4.8)
199 reviews

📍 3701 Scott Futrell Dr, Charlotte, NC 28208, USA

📞 +1 704-648-6190

The reviews for 704 Granite & Marble Fabricators primarily consist of highly positive feedback from multiple satisfied customers detailing experiences with a sales/installation team member named Leo and another member named Octavio. Customers repeatedly praise the quality of the countertops and installations, express high satisfaction with the customer service, response times, turnaround speed, and pricing. The renovation process is described as efficient, professional, and worry-free. While one review mentions an incident but describes the team as bailing on the customer after payment and detailing faulty workmanship, the vast majority express strong recommendations.

🌳 Common Materials

Granite and quartz are the most frequently mentioned materials. Granite is specifically borrowed from '704 Granite & Marble', and quartz is cited with positive descriptions ('phenomenal job on my quartz') and fast turnaround ('within two weeks').

Quality Rating

Excellent

⏱️ Response Time

Response times are consistently reported as prompt, efficient, or quick. Installations are frequently completed within a day or week, and customer service inquiry response times are described positively.

📝 Common Complaints

Mixed; one review mentions an incident involving a team member (Leo) who measured but did not complete the job, leading to another team member potentially bailing and services being stopped with possibly faulty workmanship on a component.

🛡️ Warranties Offered

The source of quotes (distributor or manufacturer) is sometimes mentioned, but specific warranty details like duration ('years' supposedly stated) are not detailed in the positive reviews and appear to be part of the offerings without specifics shared here.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers almost universally rate the pricing as good, great, or excellent value, emphasizing the competitive price point and perceived good value for the quality of work and installation.

📋 Care Tips

Unknown

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World Stone Fabricators Inc - Countertop provider

World Stone Fabricators Inc

(4.5)
20 reviews

📍 4908 Hovis Rd, Charlotte, NC 28208, USA

📞 +1 704-372-9968

Reviews for World Stone highlight a generally positive customer experience, particularly praising their installation quality (flawless work, on time, above and beyond), the helpfulness and knowledge of staff (perfectionist contractor, knowledgeable teacher, great communication), and reasonable pricing. Customers frequently mention receiving countertops in a timely manner and recommend the company. Some reviews indicate positive selection experiences and the ability to find large slabs. However, a few reviews express concerns regarding the quality of the countertops themselves, installation delays, response times for necessary services, and negative customer service experiences.

🌳 Common Materials

Quartz,Granite,Quartzite

Quality Rating

Good

⏱️ Response Time

Unknown

📝 Common Complaints

Quality of final product (not installed perfectly, inconsistent quality mentioned)

🛡️ Warranties Offered

👥 Customer Service Rating

Good

💰 Pricing Feedback

Reasonable price mentioned,Discrepancy found between quote and warehouse price

📋 Care Tips

Seal granite stone periodically

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Laminate Countertops in Charlotte, USA

Queen City Kitchen and Bath - Countertop provider

Queen City Kitchen and Bath

(4.7)
156 reviews

📍 12030 Goodrich Dr, Charlotte, NC 28273, USA

📞 +1 704-583-9992

The reviews for Queen City Kitchens and Imported Stone are predominantly positive, highlighting high-quality installations, professional staff, helpful customer service in design selection, and overall satisfaction with granite, marble, and quartz countertops. Positive feedback frequently mentions the skill of installers and fabricators. One negative review details issues with installation precision, which may discourage repeat business from that customer. The reviews do not consistently mention warranty details, pricing specifics, or care instructions.

🌳 Common Materials

granite,marble,quartz,stone

Quality Rating

Excellent

⏱️ Response Time

No specific average response times mentioned, but prompt resolution of an issue was noted in one review.

📝 Common Complaints

Lack of precision in cutting and installation was mentioned in one negative review

🛡️ Warranties Offered

No specific warranties or guarantees were mentioned in the reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Feedback focuses on the quality and appearance of the countertops, with one reviewer describing them as a 'best investment.' No overt complaints about pricing or poor value for money were mentioned.

📋 Care Tips

No specific care or maintenance tips were mentioned in the reviews.

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MC Granite Countertops Charlotte - Countertop provider

MC Granite Countertops Charlotte

(4.9)
130 reviews

📍 2720 Westport Rd, Charlotte, NC 28208, USA

📞 +1 704-284-8427

Customer reviews for MC Granite Countertops uniformly highlight positive experiences, centering on the high quality of both product and installation, the professionalism and helpfulness of staff members (including names frequently mentioned like Monica, Spencer, Heidi, and James), the extensive and well-organized selection of materials (notably granite and quartz), competitive pricing, and excellent customer service. While specific response time statistics are not detailed in the reviews, the tone suggests responsiveness, particularly noted for appointments. One mention includes a specific 10-year warranty on the fabricating work.

🌳 Common Materials

granite,quartz,laminate

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

Unknown

🛡️ Warranties Offered

A 10-year warranty on the fabricating work.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Competitive pricing, fair, good value for money.

📋 Care Tips

Unknown

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Legacy Countertops LLC Charlotte - Countertop provider

Legacy Countertops LLC Charlotte

(4.9)
120 reviews

📍 300 Westinghouse Blvd, Charlotte, NC 28273, USA

📞 +1 704-504-5354

Legacy Countertops received numerous positive reviews highlighting their expertise, customer service, and quality of work. Customers frequently praised the professional installation, responsiveness, and the selection of materials including granite and quartz. The company was noted for making the remodeling process easy and satisfactory, with a preference for Adrianne or Bob as points of contact. No significant common issues were reported, and a variety of countertop types were available. Key practical details for potential customers include a smooth process, high-quality finishes, and responsiveness to service inquiries.

🌳 Common Materials

granite,quartz,marble

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

Unclear sizing requirements were sometimes emphasized unnecessarily, as in one instance where a customer needed a smaller slab but was advised to reserve a full one.,In one case, adjustments were made outside the standard timeline, but responses were prompt.

🛡️ Warranties Offered

No specific warranties were explicitly mentioned in the reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

No specific feedback on pricing was given, though customers expressed satisfaction with the value provided, such as helpful guidance when unavoidable.

📋 Care Tips

No details regarding care or maintenance tips for countertops were mentioned in the reviews.

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MSI Charlotte - Countertop provider

MSI Charlotte

(4.8)
262 reviews

📍 1108 Continental Blvd, Charlotte, NC 28273, USA

📞 +1 980-365-7800

People say this countertop store offers a wide selection of quality tile. They highlight the easy-to-navigate showroom and helpful, motivated staff. They also like the friendly and professional service.

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Home Outlet - Countertop provider

Home Outlet

(4.3)
172 reviews

📍 6301 E Independence Blvd Suite 2, Charlotte, NC 28212, USA

📞 +1 704-567-7880

Reviews for Home Outlet include positive feedback on good prices, friendly customer service, varied material options for countertops, installation assistance, warranty processes, and product longevity. Potential customers may also encounter concerns related to delays in delivery or product issues as well as inconsistencies in customer service experiences.

🌳 Common Materials

A variety of materials (including granite, quartz, marble, wood, and flooring options) are mentioned, with users noting good prices.,Some reviews suggest marble vanity tops and wood floors, while countertop italicized material recommendations are general with differences based on design choices.,No single specific material is consistently emphasized in nearly all positive reviews considering installation.,To summarize, multiple materials are offered at potentially good prices, but the reviews do not converge on a common recommended material.

Quality Rating

Good

⏱️ Response Time

Unknown

📝 Common Complaints

Deliveries failing to arrive properly (incorrect items, missing parts, wrong dimensions).,Significant delays in manufacturing, delivery schedules, or installation timing due to factors potentially beyond the customer's or seller's control (e.g., manufacturer backlogs).,Inconsistencies in customer service encounters, from unhelpful interactions to general neglect by staff.,Complicated or slow communication regarding warranty claims or specific product issues (e.g., identifying if failure is due to supplier or product defect).

🛡️ Warranties Offered

Several reviews specifically mention processes for warranty claims, returns, and replacements.,A review points out that installation delays were also subject to repair instead of immediate replacement.,No specific details about warranty duration or coverage are provided in the reviews.

👥 Customer Service Rating

Good

💰 Pricing Feedback

Multiple reviews positively highlight significantly good prices (often explicitly mentioned) across various building products including fixtures and cabinet materials.

📋 Care Tips

No advice on care or maintenance for countertops is mentioned specifically in these reviews.

View Details
Instyle Charlotte Inc. - Countertop provider

Instyle Charlotte Inc.

(4.8)
54 reviews

📍 801 Pressley Rd Suite 107-108, Charlotte, NC 28217, USA

📞 +1 704-665-8880

Based on customer reviews, Instyle Charlotte Inc. is a provider of high-end countertops with a strong focus on granite, quartzite, and solid surface materials. Customers generally praise the quality of materials and installation, the expertise of their staff (particularly Kelly Winrich, Luis, Erika Saubers, and others), and the overall customer service. However, some reviews mention quality issues like vein matching problems and sink installation defects, as well as longer-than-average response times. The company is noted for competitive pricing and good value for money.

🌳 Common Materials

granite,quartzite,quartz,marble,solid surface

Quality Rating

Good

⏱️ Response Time

Some customers mention longer-than-average installation times, particularly from template to installation.

📝 Common Complaints

Vein matching issues,Sink installation defects,Slow response and installation times,Unprofessional service

🛡️ Warranties Offered

No specific warranties are mentioned in the reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers generally find the pricing to be competitive and fair, with many praising the value for money and selection.

📋 Care Tips

Some users mention storing granite countertops safely until installation to prevent damage.

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Asso Stone - Granite & Quartz Countertops - Countertop provider

Asso Stone - Granite & Quartz Countertops

(4.9)
39 reviews

📍 4613 South Blvd, Charlotte, NC 28209, USA

📞 +1 704-648-5771

Customer reviews for Asso Stone consistently highlight positive experiences across various roles (staff and owners) involved in the quartz countertop ordering and installation process. Reviews frequently mention the professionalism, efficiency, speed, and favorable pricing associated with the company and its team members (e.g., Aurelia, Josh, Lorenzo, Wes). Multiple reviews explicitly recommend the company, praising the quality of both the quartz countertops and the installation work. The information indicates very positive overall experiences for customers.

🌳 Common Materials

Quartz,Granite

Quality Rating

Excellent

⏱️ Response Time

Typically fast or same-day: Some feedback about prompt scheduling with Aurelia, Wes, and Josh; quotes reportedly submitted same-day in some cases.

📝 Common Complaints

Unknown: While one reviewer encountered an issue with a sink installation (possibly pre-existing installation problem), no other significant recurring issues were mentioned by the majority of the positive reviews.

🛡️ Warranties Offered

No specific warranty is directly named or described in the provided reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Positive feedback noted: Described as great value, lower prices compared to competitors, reasonable pricing.

📋 Care Tips

Unknown: No specific care or maintenance tips for countertops were mentioned in the reviews.

View Details
Universal Stone LLC - Countertop provider

Universal Stone LLC

(4.8)
75 reviews

📍 4806 Rozzelles Ferry Rd, Charlotte, NC 28216, USA

📞 +1 704-394-1221

Customer reviews consistently praise Universal Stone for positive experiences across multiple aspects. Potential customers highlight excellent customer service, efficient communication, and professional installation. Countertop materials mentioned include quartz, granite, Calcutta Maya, marble, laminate, and wood, catering to various aesthetics and project types (kitchens, bathrooms, cabinetry, outdoor kitchens). While specific pricing details or warranty information are not provided in these reviews, the service and overall experience are frequently described as top-notch.

🌳 Common Materials

quartz,granite,Calcutta Maya,marble,laminate,wood

Quality Rating

Excellent

⏱️ Response Time

Not explicitly detailed, but when service/communication was mentioned, it was frequently described as prompt.

📝 Common Complaints

No significant complaints are mentioned across the provided reviews.

🛡️ Warranties Offered

No specific warranty or guarantee information is mentioned in the provided reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Favorable feedback regarding pricing was given (e.g., 'great pricing', 'great value quality', 'very fair pricing'), suggesting customers perceived the cost as reasonable or offering good value.

📋 Care Tips

No specific care or maintenance tips for countertops were suggested or mentioned by the customers in these reviews.

View Details
Carolina Tops,LLC - Countertop provider

Carolina Tops,LLC

(5)
35 reviews

📍 2019 Union Beltway Rd Unit C, Matthews, NC 28104, USA

📞 +1 704-806-2024

Customer reviews for Carolina Tops highlight positive experiences with their countertop services, particularly praising the quality of work and installations for materials like quartz and granite. Multiple reviews mention excellent customer service, timely completion of projects, and dedicated project managers like Christian and Cristian. The business is noted for its professionalism and after-sales support.

🌳 Common Materials

quartz,granite

Quality Rating

Excellent

⏱️ Response Time

Not quantified, but generally positive with mentions of punctual service and quick job completion.

📝 Common Complaints

None mentioned in positive reviews, contact information ensured for after-sales support.

🛡️ Warranties Offered

None specifically mentioned in the reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Positive mentions of reasonable prices, value for money, and good cost-effectiveness.

📋 Care Tips

None mentioned in the reviews.

View Details
UMI | Stone Wholesaler - Countertop provider

UMI | Stone Wholesaler

(4.6)
20 reviews

📍 4120 Turtle Creek Ln, Charlotte, NC 28273, USA

📞 +1 704-588-8711

Customer reviews for this countertop supplier business highlight a consistently positive experience with their staff and showroom. Positive mentions include extensive product selection, especially of quartz (Cambria), marble, and granite. Staff like Alyssa are frequently praised for their knowledge, helpfulness, and the welcoming showroom environment. Customers report generally high satisfaction with installation quality and customer service. The business is noted for being American-made and offers an educational, visually impressive experience, although experiences booking the space for external events appear mixed with some venues being unsuitable.

🌳 Common Materials

Quartz (Cambria), marble, and granite.

Quality Rating

Unknown

⏱️ Response Time

Unknown

📝 Common Complaints

Unknown

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Unknown

📋 Care Tips

Unknown

View Details
704 Granite & Marble Fabricators - Countertop provider

704 Granite & Marble Fabricators

(4.8)
199 reviews

📍 3701 Scott Futrell Dr, Charlotte, NC 28208, USA

📞 +1 704-648-6190

These reviews highlight positive experiences with the company, including praise for professionalism, quality of work, installation speed, customer service (particularly from Leo and Octavio), and satisfaction with various smooth finishes. Potential customers inquiring about granite, quartz, or marble countertops, looking for prompt service, excellent installation, and friendly staff would find these testimonials informative.

🌳 Common Materials

Granite, Quartz, Marble.

Quality Rating

Excellent

⏱️ Response Time

Generally very quick (same day to two weeks) with punctual service often emphasized.

📝 Common Complaints

Experiences with faulty workmanship at the company level are noted (e.g., bracket failure, owner abandoning project), but these are isolated negative incidents.

🛡️ Warranties Offered

Specific types or details of warranties are not mentioned in the reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Consistently positive pricing feedback is given (referred to as great, best price, excellent value).

📋 Care Tips

No care or maintenance tips for countertops are mentioned in the reviews.

View Details
Timeless Countertops - Countertop provider

Timeless Countertops

(5)
59 reviews

📍 921 Woodward Ave, Charlotte, NC 28206, USA

📞 +1 980-319-0292

Reviews for Timeless Countertops consistently praise exceptional customer service from individuals named Rey and his team. Positive feedback highlights quick response times, professional installation, high-quality countertops (particularly quartz and stone), competitive pricing, the use of matching materials (like sourcing from MIS), handling of complex projects, and efficient project completion across multiple jobs (kitchen countertops, backsplashes, bathrooms). There are no mentions of complaints in these reviews.

🌳 Common Materials

Quartz,Stone

Quality Rating

Excellent

⏱️ Response Time

Short

📝 Common Complaints

🛡️ Warranties Offered

Not Mentioned

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers generally perceive the pricing as competitive or good value, with some comments suggesting it's better than competitors and one acknowledging a slight premium which was considered worth it.

📋 Care Tips

Not Mentioned

View Details
OHM International, Inc. - Countertop provider

OHM International, Inc.

(4.8)
31 reviews

📍 10404-H, Granite St, Charlotte, NC 28273, USA

📞 +1 704-504-5404

OHM International is a supplier of countertops noted in reviews for its excellent customer service with helpful staff, large selection of materials including natural stone, quartzite, quartz, and marble options. Reviews consistently praise the customer service experience, the variety and quality of the slabs, and competitive pricing. Some reviews mention the warehouse has a huge inventory and requires child supervision if under 13 during visits.

🌳 Common Materials

granite,quartzite,quartz,marble,natural stone

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

Child supervision required during visits

🛡️ Warranties Offered

No mention of warranties or guarantees.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Competitive pricing and good value for money mentioned.

📋 Care Tips

No care or maintenance tips mentioned in the reviews.

View Details
Complete Kitchen & Bath by Pro-Tops - Countertop provider

Complete Kitchen & Bath by Pro-Tops

(4.7)
133 reviews

📍 11110 E Independence Blvd, Matthews, NC 28105, USA

📞 +1 704-849-0068

Customer reviews for Pro Tops Countertop Supplier generally highlight positive experiences with customer service, the quality of countertops, and professional installation. Staff members like Elisa and Leticia are frequently mentioned for their helpfulness and responsiveness. Common issues noted include scheduling delays in one remodel and general advice to maintain constant communication, but overall, customers express high satisfaction. The business offers various materials including quartz, granite, and laminate, lifetime warranties, and payment plans.

🌳 Common Materials

quartz,granite,laminate

Quality Rating

Good

⏱️ Response Time

Prompt, though one remodel mentioned slower start

📝 Common Complaints

Scheduling delays in one remodel

🛡️ Warranties Offered

lifetime warranty

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Positive: great value for money, stayed within budget, payment plan options available

📋 Care Tips

None specifically mentioned in reviews

View Details
Genesis Granite, LLC - Countertop provider

Genesis Granite, LLC

(4.9)
16 reviews

📍 420 Oakland Dr, Lowell, NC 28098, USA

📞 +1 704-713-5001

Customer reviews indicate a focus on quartz countertops, with high praise for installation quality, customer service, and competitive pricing. Response times are described as prompt, and no specific complaints are mentioned. Pricing is frequently noted as competitive or value for money, but no warranties or maintenance tips are discussed in the reviews.

🌳 Common Materials

Quartz

Quality Rating

Excellent

⏱️ Response Time

Response times are consistently described as prompt and efficient, with mentions of quick service throughout the process.

📝 Common Complaints

No specific complaints were mentioned in the reviews.

🛡️ Warranties Offered

No warranties or guarantees were explicitly mentioned in the reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Pricing is described as competitive, cannot be beaten, and offers value for money.

📋 Care Tips

No care or maintenance tips for countertops were mentioned in the reviews.

View Details
Web-Don, Inc. - Countertop provider

Web-Don, Inc.

(3.9)
45 reviews

📍 1400 Ameron Dr, Charlotte, NC 28206, USA

📞 +1 704-375-0250

Customer reviews for Web-Don, Inc. indicate wide-ranging experiences. Many customers praise excellent customer service, friendly and helpful staff, quality materials like quartz and laminate, professional installation, and effective issue resolution. The company offers a variety of materials including countertops (quartz, laminate, postform tops), supplies (glue, particle board), and associated items. Sales representatives are often described as helpful and knowledgeable, and some warehouse staff are noted. However, reviews also include significant criticism, with reports of poor customer service, unprofessionalism, slow response times, unresolved order issues, and rude warehouse personnel. Overall, the reviews reflect a mix of highly positive and very negative experiences with the company.

🌳 Common Materials

Quartz,Laminate,Postform tops,Particle board,Glue,Countertop supplies

Quality Rating

Excellent

⏱️ Response Time

Fair to Poor

📝 Common Complaints

Poor customer service (lack of helpfulness),Slow response time and waiting,Communication failures (e.g., missing details on orders),Issues with order straightness/delivery,Punctuality problems,Rudeness and unprofessionalism from staff (especially warehouse),Poor organization

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Fair

💰 Pricing Feedback

Good value for money mentioned was offered.

📋 Care Tips

Unknown

View Details
ProSource of Charlotte - Countertop provider

ProSource of Charlotte

(4.2)
87 reviews

📍 2500 Distribution St #100, Charlotte, NC 28203, USA

📞 +1 704-275-3536

Customer reviews highlight overall positive experiences with sales staff and customer service at ProSource, emphasizing helpfulness, knowledge, and professional guidance. Appreciation is frequently expressed for the selection process, product quality (particularly for flooring), and timely service. However, several reviewers express frustration or dissatisfaction, noting a decline in service in some cases, issues with responsiveness, potential installation problems, and delays in resolving escalated issues despite escalated concerns.

🌳 Common Materials

Flooring (including EVP, LVP, 'MissA' floors),Kitchen Products (Cabinets, Backsplash, Tile),Kitchen Countertops

Quality Rating

Unknown (Mentioned in the context of installation issues)

⏱️ Response Time

Varies; Some reviews note poor responsiveness, while others do not address time specifically.

📝 Common Complaints

Decline in service quality,Sluggish response time,Installation defects,Delays in addressing escalated issues

🛡️ Warranties Offered

Installation defect warranty/claim allowed (Mentioned as satisfactory for a claim)

👥 Customer Service Rating

Good (Generally positive feedback from most reviews)

💰 Pricing Feedback

Pricing is perceived as good/bargain by some,Selection helps justify price (result-driven orders)

📋 Care Tips

None specifically mentioned

View Details
Cambria Sales and Distribution Center Showroom - Charlotte - Countertop provider

Cambria Sales and Distribution Center Showroom - Charlotte

(4.9)
50 reviews

📍 160 International Dr NW Ste B Suite B, Concord, NC 28027, USA

📞 +1 704-486-8198

Customer reviews for this countertop supplier highlight a consistently positive experience with their staff and selection. Multiple employees (Ayanna, Britney/Brittany) are praised for their helpfulness and expertise. The location and showroom selection are also mentioned positively. There is no specific negative feedback or pricing comparison provided across these reviews.

🌳 Common Materials

Cambria quartz

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

Unknown

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Unknown

💰 Pricing Feedback

Unknown

📋 Care Tips

Unknown

View Details
The Granite House - Countertop provider

The Granite House

(4.9)
77 reviews

📍 11525 Reames Rd suite 101 "-102, Charlotte, NC 28269, USA

📞 +1 980-522-4736

People say this countertop store provides custom granite and quartz countertops for kitchens and bathrooms. They highlight the reasonable prices and efficient project completion. They also like the professional, knowledgeable, and patient staff.

View Details
Floor & Decor - Countertop provider

Floor & Decor

(4.3)
570 reviews

📍 9579 South Blvd, Charlotte, NC 28273, USA

📞 +1 704-972-3902

People say this flooring store offers a wide variety of tiles, hardwood floors, and vinyl flooring at reasonable prices. They also highlight the helpful customer service and the well-organized and pleasant shopping experience.

Some reviews mention the wait times for customer service can be long.

View Details

Marble Countertops in Charlotte, USA

MC Granite Countertops Charlotte - Countertop provider

MC Granite Countertops Charlotte

(4.9)
130 reviews

📍 2720 Westport Rd, Charlotte, NC 28208, USA

📞 +1 704-284-8427

The reviews consistently praise the high quality of counters and installation work provided by MC Granite. The company emphasizes excellent customer service and communication throughout the process, and customers generally report competitive pricing. Staff members like Monica, Spencer, and Carlos are frequently mentioned positively. While work quality is largely exceptional as per the reviews, no specific warranty details are highlighted. Customer interactions and scheduling are described as straightforward and efficient.

🌳 Common Materials

granite,quartz

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

Unknown

🛡️ Warranties Offered

10 year warranty

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers mentioned "beat the competition", "fair pricing", "competitive pricing", "great value".

📋 Care Tips

A brief mention of avoiding hot items directly on the surface was only noted by one reviewer as part of satisfaction, but is not presented as general advice. No specific maintenance tips were consistently advised in multiple reviews.

View Details
Legacy Countertops LLC Charlotte - Countertop provider

Legacy Countertops LLC Charlotte

(4.9)
120 reviews

📍 300 Westinghouse Blvd, Charlotte, NC 28273, USA

📞 +1 704-504-5354

Reviews consistently praise the professionalism of the staff and team, highlighting a smooth and well-managed remodeling process. Customers express high satisfaction with product quality, installation workmanship, and are overwhelmingly positive about the customer service and outcomes. Key positive aspects frequently mentioned include friendly and knowledgeable staff (e.g., Adrianne, Adrienne), quality installation performed quickly and cleanly, excellent customer experience, and smooth remodeling guidance. No major issues or complaints are mentioned in the provided reviews.

🌳 Common Materials

granite,quartz,marble

Quality Rating

Excellent

⏱️ Response Time

Prompt

📝 Common Complaints

None mentioned

🛡️ Warranties Offered

10 year warranty mentioned, details provided on back of invoice

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

No direct pricing or value comparison provided, but selection options were noted (fits needs & budget) with no mention of negative surprises.

📋 Care Tips

No care or maintenance tips were mentioned in the reviews.

View Details
Stone Basyx Charlotte - Countertop provider

Stone Basyx Charlotte

(5)
111 reviews

📍 1400 Westinghouse Blvd #200, Charlotte, NC 28273, USA

📞 +1 704-215-4700

Customer reviews for Stone Basyx exclusively highlight positive experiences, focusing on excellent customer service provided primarily by Maria Sanchez, Llareli, and Catalina. Multiple reviews praise the extensive selection of granite and other stones, including inventory management, communication regarding shipments, and knowledgeable assistance in matching materials (like granite countertops to cabinets and tile). The showroom is repeatedly described as large with quality selection, and installation outcomes are implied to be satisfactory via customer satisfaction. No reviews express dissatisfaction or mention sales pressures.

🌳 Common Materials

granite,stone

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

Unknown

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Unknown

📋 Care Tips

Unknown

View Details
Universal Stone LLC - Countertop provider

Universal Stone LLC

(4.8)
75 reviews

📍 4806 Rozzelles Ferry Rd, Charlotte, NC 28216, USA

📞 +1 704-394-1221

Reviews consistently praise Universal Stone for excellent workmanship, high customer satisfaction, and professional service. Customers highlight good communication, quality installation, fair pricing, and a wide selection of materials. Potential clients generally value the perceived quality and find the customer service approachable and helpful. However, a few reviews mention delays specifically when quoting or scheduling installers and note communication issues at non-primary locations, indicating variability in service consistency based on contact point.

🌳 Common Materials

Quartz,Granite,Calcutta Maya (Quartz),Marble,Stainless

Quality Rating

Excellent

⏱️ Response Time

Prompt (good communication, timely arrival for templating and installation)

📝 Common Complaints

Delays in quoting or scheduling/installation,Poor communication only reported from a non-primary location

🛡️ Warranties Offered

None explicitly mentioned in the reviews.

👥 Customer Service Rating

Good

💰 Pricing Feedback

Customers report good, fair pricing, excellent value for money, and pricing transparency.

📋 Care Tips

No specific maintenance or care tips provided in the reviews.

View Details
704 Granite & Marble Fabricators - Countertop provider

704 Granite & Marble Fabricators

(4.8)
199 reviews

📍 3701 Scott Futrell Dr, Charlotte, NC 28208, USA

📞 +1 704-648-6190

Customer reviews indicate 704 Granite & Marble Fabricators maintains a strong reputation for quality work, professional service, and competitive pricing. The business is frequently praised for prompt response times, efficient installations, durable countertop quality (including granite, marble, and quartz), and excellent customer service. Common positive attributes mentioned across multiple reviews include Leo and Octavio's responsiveness, clear communication, and the ability to meet deadlines. A selection of materials is typically available in-store or online for customer selection. A small number of negative reviews mention difficulties only with one specific team member (Leo) regarding a past project, suggesting occasional issues despite generally positive feedback.

🌳 Common Materials

granite,marble,quartz

Quality Rating

Excellent

⏱️ Response Time

Excellent

📝 Common Complaints

Unknown (no specific, recurring complaints mentioned across the majority of positive reviews; one negative review mentioned issues with a specific team member on a past project)

🛡️ Warranties Offered

lifetime surface warranty,satisfaction guarantee

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Great price,Great value,Value

📋 Care Tips

Unknown (no care tips mentioned)

View Details
Granite Global Distribution - Countertop provider

Granite Global Distribution

(5)
15 reviews

📍 7517 Orr Rd., Charlotte, NC 28213, USA

📞 +1 704-348-4485

The reviews consistently highlight a high level of customer satisfaction with the product quality and service experience at Granite Global Distribution. Customers praise the extensive selection of materials including granite and marble, the knowledgeable staff, the quality of the countertops and installation, the customer service experience, and the overall professional and helpful approach.

🌳 Common Materials

Granite,Marble,Quartz

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

None reported

🛡️ Warranties Offered

Lifetime warranty mentioned for some products

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

No pricing feedback mentioned

📋 Care Tips

Not mentioned

View Details
The Marble and Stone Shop - Countertop provider

The Marble and Stone Shop

(4.9)
9 reviews

📍 544 Griffith Rd Suite B, Charlotte, NC 28217, USA

📞 +1 704-376-2254

This set of reviews consists entirely of positive feedback for The Marble and Stone Shop. Customers repeatedly praise the company's customer service, the high quality of the countertops and installation work, the professional staff, and the overall value provided. Several customers have used the company's services multiple times (kitchen countertops and bathroom installations) and are highly satisfied. No negative feedback or complaints are mentioned across these reviews.

🌳 Common Materials

granite,marble

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

🛡️ Warranties Offered

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Positive value noted for the high quality and service provided.

📋 Care Tips

View Details
Cosmos Granite and Marble - Countertop provider

Cosmos Granite and Marble

(4.4)
30 reviews

📍 1440 Westinghouse Blvd Suite G, Charlotte, NC 28273, USA

📞 +1 704-248-8702

The reviews present predominantly positive feedback, highlighting strong customer service and product quality. Potential customers express high satisfaction with the selection of materials, particularly quartz, granite, and marble. Service from specific employees like Rhonda, Molly, and Asha receives consistent praise. However, a couple of negative reviews mention issues with customer service and slow responses. The business is noted to have a wide variety of materials and a 10-year warranty is frequently mentioned.

🌳 Common Materials

quartz,granite,marble

Quality Rating

Excellent

⏱️ Response Time

Typically Standard, one review mentions fast service

📝 Common Complaints

poor/slow customer service,slow responses

🛡️ Warranties Offered

10-Year

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Generally consider pricing to be competitive and good value.

📋 Care Tips

Unknown

View Details
Crown Stone Countertops - Countertop provider

Crown Stone Countertops

(5)
55 reviews

📍 5520 Keltonwood Rd, Charlotte, NC 28278, USA

📞 +1 980-451-0035

Customer reviews for Crown Stone Countertops express high levels of satisfaction. Potential customers rate the installation service as Excellent, with most installations reportedly completed within approximately 10 days. The company is praised for its professionalism, particularly the precision of its teams and on-time arrival. Quality is frequently complimented, though no explicit warranties are mentioned, and installation is highlighted as following spec and completing cleanly. Factor in the company's reputation as a small family business.

🌳 Common Materials

No specific materials (like granite, quartz, marble, laminate, solid surface, etc.) are explicitly mentioned as being installed or recommended in these reviews.

Quality Rating

Excellent

⏱️ Response Time

Typically 10 days.

📝 Common Complaints

No significant or common complaints were mentioned in the provided reviews.

🛡️ Warranties Offered

No specific warranty information is provided or mentioned in these reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

One reviewer noted 'excellent prices' beyond the scope of quality.

📋 Care Tips

No care or maintenance tips for countertops were mentioned in the reviews.

View Details
OHM International, Inc. - Countertop provider

OHM International, Inc.

(4.8)
31 reviews

📍 10404-H, Granite St, Charlotte, NC 28273, USA

📞 +1 704-504-5404

Customer reviews for OHM International highlight strong positive sentiment regarding the company's wide selection of materials and supportive customer service, facilitating easy selection processes, with frequent mentions of excellent staff guiding customers through their countertop choices. One review points to a policy requiring carers for children under 13. While the service frequency is not explicitly detailed, multiple sources acclaim the friendly and knowledgeable assistance. Pricing is frequently noted as competitive, offering good value.

🌳 Common Materials

Granite,Quartzite,Valiant Tech Quartz

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

Policy requiring carers for children under 13 at the premises

🛡️ Warranties Offered

Not mentioned

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers frequently praise the competitive pricing and value for money, with multiple reviews noting that prices were lower or comparable to other retailers.

📋 Care Tips

No care or maintenance tips are mentioned.

View Details
UMI | Stone Wholesaler - Countertop provider

UMI | Stone Wholesaler

(4.6)
20 reviews

📍 4120 Turtle Creek Ln, Charlotte, NC 28273, USA

📞 +1 704-588-8711

The reviews mention a positive experience with the staff (e.g., 'knowledgeable', 'helpful', 'welcoming') and highlight the large selection and 'stunning designs' of the showroom and product (specifically quartz and Cambria). They emphasize the 'easy' selection process and commend customer service. Some reviews contain minor unrelated comments (like typos) or incomplete data.

🌳 Common Materials

Quartz and Cambria are the common materials mentioned or implied (with Cambria being a brand offering quartz), while granite and marble are also referenced as other options.

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

The reviews do not contain significant complaints. The only negative notation was a typo unrelated to the business.

🛡️ Warranties Offered

No specific warranties or guarantees are mentioned in the reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

No comments specifically about pricing or value for money are mentioned in the reviews.

📋 Care Tips

No care or maintenance tips for countertops are provided in the reviews.

View Details
Carolina's Stone Marble & Granite, Inc. - Countertop provider

Carolina's Stone Marble & Granite, Inc.

(5)
231 reviews

📍 4808 E Fork Ln, Monroe, NC 28110, USA

📞 +1 704-283-2006

People say this countertop store offers a wide selection of granite patterns. They highlight the fair prices and reasonable quotes compared to other installers. They also like the helpful and professional service from the showroom to installation, and the conscientious follow-up.

View Details
MTC granite & marble shop - Countertop provider

MTC granite & marble shop

(5)
25 reviews

📍 511 Scholtz Rd, Charlotte, NC 28217, USA

📞 +1 980-322-4503

MTC Granite and Marble is a countertop supplier and installation company that handles granite, marble, quartz, and quartzite countertops. Customers praise the company for its professionalism, prompt service (timely project completion), and competitive pricing. The reviews highlight excellent installation quality, responsive customer service (sometimes quoting same-day service), and high-quality materials, with no negative feedback or complaints reported.

🌳 Common Materials

quartz,granite,marble,quartzite

Quality Rating

Excellent

⏱️ Response Time

Typically very fast, with some projects completed within a week or achieved quick response times (e.g., quotes and installations scheduled within days)

📝 Common Complaints

🛡️ Warranties Offered

None mentioned

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers frequently describe the pricing as 'reasonable', 'competitive', 'great value', or 'super reasonable', highlighting the balance between quality and cost

📋 Care Tips

View Details
Instyle Charlotte Inc. - Countertop provider

Instyle Charlotte Inc.

(4.8)
54 reviews

📍 801 Pressley Rd Suite 107-108, Charlotte, NC 28217, USA

📞 +1 704-665-8880

This collection of reviews provides insights into the customer experience with Instyle Charlotte Inc., a counter top supplier. Positive feedback highlights the professionalism of staff and installers, exceptional quality of installations (with seamless finishes noted), competitive pricing, and durability of materials. Some customers praise the customer service and vendor support, while others specifically mention good service and fair pricing after long-term use. Potential customers should be aware of common installation issues reported by others, such as vein matching problems, potential installation defects that may require repair, and occasional service charges for fixes. No specific warranties for products or installation are explicitly mentioned in the positive reviews, though negativity references services for repairs.

🌳 Common Materials

Granite, Marble (for fireplace), Quartzite, Solid Surface (e.g., Corian/Laminate equivalent in one review) are frequently mentioned materials, along with formica as a previous material type being upgraded.

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

Installation errors (e.g., poor vein matching, sink falling through after two years), longer-than-average lead times for certain parts of the process, potential need for repair services, and associated service charge.

🛡️ Warranties Offered

No specific warranties are explicitly mentioned for the product or installation services in the majority of the positive reviews.

👥 Customer Service Rating

Good

💰 Pricing Feedback

Customers frequently report finding Instyle's pricing to be competitive, fair, the best in the market, or very good, positioning it as good value for money. No clear negative pricing feedback is the dominant sentiment.

📋 Care Tips

No specific care, cleaning, or maintenance instructions for the countertops themselves are mentioned in the reviews.

View Details
The Granite House - Countertop provider

The Granite House

(4.9)
77 reviews

📍 11525 Reames Rd suite 101 "-102, Charlotte, NC 28269, USA

📞 +1 980-522-4736

People say this countertop store provides custom granite and quartz countertops for kitchens and bathrooms. They highlight the reasonable prices and efficient project completion. They also like the professional, knowledgeable, and patient staff.

View Details
AGM Imports - Countertop provider

AGM Imports

(4.9)
131 reviews

📍 300 Forsyth Hall Dr F, Charlotte, NC 28273, USA

📞 +1 704-588-1950

Customer reviews for AGM - Charlotte, a countertop supplier primarily dealing in natural stone (granite, marble, quartzite, dolomite) and quartz, consistently praise the positive customer service experiences, the extensive selection, and the knowledgeable staff (particularly Brian), noting efficient processes and friendly interactions. There is a recurring positive sentiment about the materials displayed and the staff's helpfulness.

🌳 Common Materials

granite,marble,quartzite,dolomite,quartz

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

🛡️ Warranties Offered

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Mentioned as a consideration but not central to criticism; comparisons noted to other stores implied selection and service may justify prices.

📋 Care Tips

Sealing granite is recommended.

View Details
MSI Charlotte - Countertop provider

MSI Charlotte

(4.8)
262 reviews

📍 1108 Continental Blvd, Charlotte, NC 28273, USA

📞 +1 980-365-7800

People say this countertop store offers a wide selection of quality tile. They highlight the easy-to-navigate showroom and helpful, motivated staff. They also like the friendly and professional service.

View Details
Bottega Surfaces - Countertop provider

Bottega Surfaces

(4.4)
29 reviews

📍 1200 Westinghouse Blvd M, Charlotte, NC 28273, USA

📞 +1 980-237-3700

Based on over twenty customer reviews, this profile provides factual insights into experiences with Bottega Stone, primarily centered on service quality, selection, quality of materials and installation, and pricing. The majority of reviews express highly positive sentiments, highlighting the professionalism, knowledge, and helpfulness of the staff (both sales and installation teams), the beauty of their stone selections, and the overall value of the experience. Installation and material quality are frequently praised, with most customers reporting satisfaction and willingness to recommend the business. Minor complaints include quote accuracy and a lack of specific warranty details in some interactions.

🌳 Common Materials

quartzite,marble,quartz,stone

Quality Rating

Excellent

⏱️ Response Time

Quick and Responsive (e.g., prompt communication, knowledgeable and patient representatives)

📝 Common Complaints

Incorrect or inconsistent quotes provided by staff (mentioned once).

🛡️ Warranties Offered

No specific warranties or guarantees were detailed across reviews; however, multiple positive reviews mentioned the 'best quality' or "top-notch material", implying satisfaction with durability, though not explicitly warranty-related by the company representatives or customers complaining in reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Generally perceived as affordable or good value for money; contrasted with other experiences at another company.

📋 Care Tips

Standard stone selection tips noting suitability based on care requirements.

View Details
Asso Stone - Granite & Quartz Countertops - Countertop provider

Asso Stone - Granite & Quartz Countertops

(4.9)
39 reviews

📍 4613 South Blvd, Charlotte, NC 28209, USA

📞 +1 704-648-5771

Customer reviews for Asso Stone consistently highlight positive experiences across all stages of the service. The supplier is praised for its wide selection of materials including quartz and granite, professional and courteous staff, quality craftsmanship in both materials and installation, timely service, competitive pricing compared to rivals, and excellent customer service. Potential customers seeking reliable, high-quality, and reasonably priced countertops with responsive support may find these reviews favorable. No specific warranty details are mentioned, and common installation or specific finish-related issues are occasionally noted by long-term customers, but the overall experience is predominantly positive.

🌳 Common Materials

Quartz,Granite

Quality Rating

Excellent

⏱️ Response Time

Service staff (e.g., Aurelia) typically provide prompt responses to customer inquiries and scheduling needs. Installation can occur within a short timeframe, often 7-10 days or less for standard jobs.

📝 Common Complaints

Installation delays can occur, especially for more complex projects.,Minor issues related to specific finishes or materials (e.g., sink fit, granite selection) were noted in some reviews, but generally not cited as major problems.,Builder-grade quartz was previously available.,Measurement processes for complex projects like full surface remodels can be time-consuming.

🛡️ Warranties Offered

No specific warranty details (e.g., manufacturing, installation) are explicitly mentioned in the provided reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers consistently report that Asso Stone offers competitive or significantly lower prices compared to other suppliers or contractors.

📋 Care Tips

No specific care or maintenance tips for quartz or granite countertops were mentioned in the reviews.

View Details
Meta Stone INC. - Countertop provider

Meta Stone INC.

(5)
33 reviews

📍 810 Moretz Ave, Charlotte, NC 28206, USA

📞 +1 704-910-0035

Customer reviews frequently praise Meta Stone Inc for its high-quality countertops (principally granite and quartz), precise installation, and friendly team, particularly highlighting Kelly, Brandon, and Danny. Overall service is generally rated very positively, with customers reporting professional handling, affordability, competitive pricing over other Charlotte vendors, and reliable, quick turnarounds. No common complaints or issues are mentioned in the provided reviews.

🌳 Common Materials

granite, quartz

Quality Rating

Excellent

⏱️ Response Time

Installation was completed quickly, with some projects finished within a few days.

🛡️ Warranties Offered

No specific warranty information is provided by reviewers.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers consistently report good or competitive pricing compared to other local vendors.

📋 Care Tips

No specific care or maintenance tips are mentioned in the reviews.

View Details

Quartz Countertops in Charlotte, USA

Legacy Countertops LLC Charlotte - Countertop provider

Legacy Countertops LLC Charlotte

(4.9)
120 reviews

📍 300 Westinghouse Blvd, Charlotte, NC 28273, USA

📞 +1 704-504-5354

Customer reviews for Legacy Countertops predominantly highlight exceptional customer service, design assistance, smooth processes, high-quality craftsmanship (marble, granite, quartz), and professional installation. They praise the knowledge and friendliness of staff members like Adrienne, Adrianne, and Chris. The company is often recommended for kitchen and bathroom remodels. One review mentions an instance where a salesperson persisted with a larger quantity of material than initially needed. There are no confirmed details about available warranties, care instructions, response time for general queries, or negative reviews regarding quality.

🌳 Common Materials

granite,quartz,marble

Quality Rating

Excellent

⏱️ Response Time

Prompt (specific durations not consistently reported, but instances of quick handling for issues are noted)

📝 Common Complaints

Insistence by a salesperson regarding the purchase quantity/volume of a remnant piece (only one example found). No other significant complaints. Overwhelming options (mentioned but not a complaint about performance).

🛡️ Warranties Offered

No specific details about warranties for materials, installation, or cuts are provided in the reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

No feedback regarding pricing or value for money is explicitly provided in these reviews.

📋 Care Tips

No care or maintenance tips for countertops are mentioned in the given reviews.

View Details
MC Granite Countertops Charlotte - Countertop provider

MC Granite Countertops Charlotte

(4.9)
130 reviews

📍 2720 Westport Rd, Charlotte, NC 28208, USA

📞 +1 704-284-8427

Customer reviews for MC Granite consistently highlight exceptionally positive experiences with their services. Potential customers will appreciate the emphasis on professional and friendly staff (such as Monica, Spencer, Heidi, and Carlos), high-quality installation, extensive selection including various types of granite and quartz, comparisons suggesting pricing competitiveness, and overall customer service rated very highly. While installation quality is consistently praised, one review mentions a slight hiccup with scheduling or templating clarification which was resolved. No specific materials beyond granite and quartz are frequently named beyond these two popular options.

🌳 Common Materials

Granite,Quartz

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

Slight confusion regarding templating/scheduling and communication between sales and installation.

🛡️ Warranties Offered

[object Object]

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers report competitive pricing and value for money compared to alternatives.

📋 Care Tips

View Details
Asso Stone - Granite & Quartz Countertops - Countertop provider

Asso Stone - Granite & Quartz Countertops

(4.9)
39 reviews

📍 4613 South Blvd, Charlotte, NC 28209, USA

📞 +1 704-648-5771

Customer feedback for Asso Stone primarily highlights positive experiences with installation, product quality, timely service, and customer service. Reviewers repeatedly mention the company's quartz countertops and express high satisfaction with the quality, installation process, project management, and overall value, with many citing repeat business and referral intentions. Some installation issues and minor finish imperfections were noted, along with one instance where a resolution was provided. The company is frequently commended for its quick scheduling, helpful staff (like Aurelia and Josh), and professionalism.

🌳 Common Materials

quartz

Quality Rating

Excellent

⏱️ Response Time

Fast/Timely

📝 Common Complaints

sink installation issues,installation problems,finish scratching

🛡️ Warranties Offered

Not specified in detail in reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Generally positive, many found pricing to be good value, affordable, and competitive.

📋 Care Tips

Not mentioned in the reviews.

View Details
Stone Basyx Charlotte - Countertop provider

Stone Basyx Charlotte

(5)
111 reviews

📍 1400 Westinghouse Blvd #200, Charlotte, NC 28273, USA

📞 +1 704-215-4700

The reviews provided uniformly highlight exceptional customer service, praised especially to Maria Sanchez and other members of the staff. They go to great lengths to assist customers, offering knowledgeable advice and demonstrating patience during the selection process, often resulting in positive outcomes. The business is noted for its extensive inventory, particularly for granite, and innovative features like online live inventory updates aid customers. Communication is frequently emphasized as proactive, ensuring customers know the status of orders, shipments, and immediate availability of options. While not the focus, despite glowing reviews focused on service and selection, a few mentions subtly relate to response times, quality and delivery of the countertops themselves.

🌳 Common Materials

Commonly mentioned or praised is Granite. Some reviews also suggest an 'innovative feature' like online live inventory for granite styles, and reviews imply a broader selection, suggesting product lines extend beyond granite.

Quality Rating

Excellent

⏱️ Response Time

Excellent (implied by quick staff actions, shipments handled efficiently, immediate slab availability, proactive communication on delays)

📝 Common Complaints

Unknown - No complaints or issues are mentioned in the provided reviews.

🛡️ Warranties Offered

Unknown - No direct mention of specific warranties or guarantees provided by the business.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Unknown - No feedback regarding pricing structure or value for money is explicitly mentioned in the reviews.

📋 Care Tips

Unknown - No information regarding care or maintenance instructions for the countertops is provided in the reviews.

View Details
704 Granite & Marble Fabricators - Countertop provider

704 Granite & Marble Fabricators

(4.8)
199 reviews

📍 3701 Scott Futrell Dr, Charlotte, NC 28208, USA

📞 +1 704-648-6190

Based on customer reviews, 704 Granite & Marble Fabricators receives overwhelmingly positive feedback for its professional service, high-quality countertop installations, and quick turnaround times. The business is praised for its competitive pricing, responsive customer service, and expertise in materials like granite, marble, and quartz. One isolated complaint noted an issue with a follow-up after an initial positive experience, but overall, potential customers are advised that the company demonstrates strong reliability and value.

🌳 Common Materials

granite,marble,quartz

Quality Rating

Excellent

⏱️ Response Time

Fast

📝 Common Complaints

Unreliable follow-up or service from management in one isolated case

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Priced affordably, high value for money, competitive

📋 Care Tips

Unknown

View Details
Universal Stone LLC - Countertop provider

Universal Stone LLC

(4.8)
75 reviews

📍 4806 Rozzelles Ferry Rd, Charlotte, NC 28216, USA

📞 +1 704-394-1221

Based on multiple reviews, customers consistently report positive experiences with Universal Stone, highlighting professionalism, efficient customer service, and high-quality countertops and installation. Commonly praised aspects include ease of communication, fair pricing (good value), and a variety of materials (including granite, quartz, and Calcutta Maya). Reviews emphasize the team's expertise and attention to detail, contributing to a seamless process and satisfactory outcomes for projects like kitchen renovations and cabinetry installations.

🌳 Common Materials

granite,quartz,Calcutta Maya

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

None mentioned

🛡️ Warranties Offered

Mentioned but details not specified

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Positive; reviews mention good, fair, and great value pricing.

📋 Care Tips

A solution (bleach) is suggested for removing a specific nicotine stain from marble.

View Details
Meta Stone INC. - Countertop provider

Meta Stone INC.

(5)
33 reviews

📍 810 Moretz Ave, Charlotte, NC 28206, USA

📞 +1 704-910-0035

Customer reviews for Meta Stone emphasize highly positive experiences. The company is consistently praised for its professional customer service, quality materials (particularly quartz and granite), and accurate, precise, and timely installations. Customers frequently highlight the friendliness and helpfulness of employees like Kelly, Brandon, and Danny, with many noting faster turnaround times and competitive pricing compared to other vendors. There are no mentioned complaints in these reviews.

🌳 Common Materials

quartz,granite

Quality Rating

Excellent

⏱️ Response Time

Sometimes quoted within hours to a week; shown to respond quickly to queries and issues.

📝 Common Complaints

No significant complaints are mentioned.

🛡️ Warranties Offered

A 'lifetime warranty' is mentioned in at least one review.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers generally find the pricing to be a good value or competitive, often lower than other vendors.

📋 Care Tips

No specific care or maintenance tips are mentioned in the reviews.

View Details
Granite Global Distribution - Countertop provider

Granite Global Distribution

(5)
15 reviews

📍 7517 Orr Rd., Charlotte, NC 28213, USA

📞 +1 704-348-4485

Potential customers express high satisfaction with the available selections and staff knowledge. The business primarily uses premium materials like Mont Blanc Marble and granite. Installation and customer service are highly praised. No significant issues or complaints are mentioned by the reviewers. Overall, the company appears to focus on providing beautiful countertops through professional service and knowledgeable staff.

🌳 Common Materials

Granite,Marble,Quartz

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

No feedback

🛡️ Warranties Offered

No feedback

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

No feedback

📋 Care Tips

No feedback

View Details
Cosmos Granite and Marble - Countertop provider

Cosmos Granite and Marble

(4.4)
30 reviews

📍 1440 Westinghouse Blvd Suite G, Charlotte, NC 28273, USA

📞 +1 704-248-8702

Customer reviews for Cosmos Granite and Marble, notably in Charlotte but also expanding to other locations, highlight a range of experiences. Potential customers praise the company's extensive inventory of materials including granite, quartz, marble, and quartzite, noting generally good or excellent customer service from specific staff members like Rhonda and Molly/Molly Self. Quality and pricing are frequently described positively. However, some reviews detail poor customer service experiences, criticized for being rushed and impersonal. No discussion of installation timelines or standard warranty details covers all reviews.

🌳 Common Materials

granite,quartz,marble,quartzite

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

poor customer service,rushed service,being made an inconvenience

🛡️ Warranties Offered

1-year warranty (noted for installation process),Quartz resale rights

👥 Customer Service Rating

Good

💰 Pricing Feedback

Competitive pricing and great price points mentioned frequently with positive feedback.

📋 Care Tips

Unknown

View Details
Instyle Charlotte Inc. - Countertop provider

Instyle Charlotte Inc.

(4.8)
54 reviews

📍 801 Pressley Rd Suite 107-108, Charlotte, NC 28217, USA

📞 +1 704-665-8880

Customer reviews for Instyle Charlotte highlight a wide range of positive experiences, including excellent installation workmanship (e.g., seamless finishes, attention to detail), knowledgeable and helpful staff (e.g., Erika, Kelly Winrich, Claudia, Lindsay, Blythe), satisfactory or competitive pricing, and a variety of materials available (granite, quartzite, solid surface, marble, quartz). Providers such as World Stone are mentioned as an alternative when issues arise. However, a few customers reported problems, including unprofessionalism, poor vein matching on granite countertops requiring template revisions, installation delays, potential installation failures, and possible pricing variations.

🌳 Common Materials

granite,quartzite,solid surface,marble,quartz

Quality Rating

Good

⏱️ Response Time

Unknown

📝 Common Complaints

Poor vein matching on granite countertops,Template revisions needed,Installation delays,Sink installation failure,Unprofessional service

🛡️ Warranties Offered

No specific warranty topics were discussed in the reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Mixed feedback mentions best prices, very fair pricing, and competitive pricing, but no specific complaints about cost.

📋 Care Tips

No specific countertop care or maintenance tips were mentioned in the reviews.

View Details
Crown Stone Countertops - Countertop provider

Crown Stone Countertops

(5)
55 reviews

📍 5520 Keltonwood Rd, Charlotte, NC 28278, USA

📞 +1 980-451-0035

Multiple reviews highlight a focus on stone countertops with a project completion timeframe consistently mentioned at or around 10 days from selection to installation. Customer feedback strongly emphasizes professional, efficient service from highly rated installation teams and satisfaction with both the final product's quality and the customer experience throughout the process.

🌳 Common Materials

Stone

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

None

🛡️ Warranties Offered

None

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Positive comments on 'excellent prices' and 'good prices', indicating price is viewed favorably.

📋 Care Tips

None

View Details
UMI | Stone Wholesaler - Countertop provider

UMI | Stone Wholesaler

(4.6)
20 reviews

📍 4120 Turtle Creek Ln, Charlotte, NC 28273, USA

📞 +1 704-588-8711

Customer reviews highlight a positive experience with Cambria countertops, focusing on the professional staff, extensive showroom, and selection of quartz, marble, and granite materials. The facility is described as welcoming, professional, and well-designed, contributing to a good selection and decision-making process.

🌳 Common Materials

Quartz,Marble,Granite

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

Inconsistent event setup suitability (e.g., fashion show venue issues),Potential heat-related issues (only one incomplete mention)

🛡️ Warranties Offered

No specific warranties or guarantees are mentioned in the reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

No specific feedback about pricing or value for money is provided.

📋 Care Tips

No maintenance or care tips for the countertops are mentioned in the reviews.

View Details
OHM International, Inc. - Countertop provider

OHM International, Inc.

(4.8)
31 reviews

📍 10404-H, Granite St, Charlotte, NC 28273, USA

📞 +1 704-504-5404

The reviews highlight a positive customer experience for OHM International, praising the large selection of countertop materials including granite and quartzite. Customers consistently mention excellent customer service from staff like Kathryn, Carrie, and Rob Paulson, along with impressive product quality and fast installation. No specific warranty details are mentioned in the reviews. The main criticism involves the facility policy that children under 13 must be accompanied or cared for by a sitter due to the distance.

🌳 Common Materials

granite,quartzite,quartz,VALIANT TECH QUARTZ

Quality Rating

Excellent

⏱️ Response Time

Varies, but described as prompt and responsive service from sales representatives. One reviewer mentioned waiting approximately one hour for assistance during an impromptu visit.

📝 Common Complaints

Limited viewing space/policy for children under 13 requiring a sitter.

🛡️ Warranties Offered

No specific product warranties (e.g., defect coverage) or installation warranties are mentioned by the reviewers.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers report receiving the best value and pricing compared to other suppliers.

📋 Care Tips

No specific care or maintenance tips for countertops were mentioned in the reviews.

View Details
Carolina Tops,LLC - Countertop provider

Carolina Tops,LLC

(5)
35 reviews

📍 2019 Union Beltway Rd Unit C, Matthews, NC 28104, USA

📞 +1 704-806-2024

The reviews collectively describe highly positive experiences with a countertop supplier, focusing on excellent work quality, timely installation, and professional customer interaction. Most installations involve materials like quartz and granite, praised for their appearance and durability. Service is consistently commended for communication and promptness, with short notice accommodated. No material is mentioned with recurring negative feedback, and pricing is viewed as reasonable. Evidence of care tips is not provided, and no warranty discussions are noted.

🌳 Common Materials

quartz,granite

Quality Rating

Excellent

⏱️ Response Time

Reviews indicate quick measurements, turnarounds within weeks, and on-time arrivals, suggesting efficient service with no explicit delays.

📝 Common Complaints

No specific complaints or issues were mentioned in the reviews.

🛡️ Warranties Offered

No information or mention of warranties or guarantees was provided in the reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers generally described the pricing as reasonable, great value for the quality and service, and sometimes noted it as 'best price' or 'at a reasonable price'.

📋 Care Tips

No specific care or maintenance tips for countertops were provided in the reviews.

View Details
AGM Imports - Countertop provider

AGM Imports

(4.9)
131 reviews

📍 300 Forsyth Hall Dr F, Charlotte, NC 28273, USA

📞 +1 704-588-1950

Customer reviews for AGM - Charlotte CEO describe consistently positive experiences with their countertop supplier services. Potential customers are advised that the facility boasts a large selection of natural stone (granite, marble, quartzite, dolomite) and quartz slabs, available in various finishes. Staff members like Brian are frequently praised as knowledgeable, friendly, helpful, professional, and efficient throughout the selection process. The customer service is highlighted as excellent, and overall experiences are described as top-notch, hassle-free, and overwhelming positive, with customers leaving satisfied and happy. While pricing consideration is mentioned, no specific complaints about cost were noted.

🌳 Common Materials

granite,marble,quartzite,dolomite,quartz

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

No specific recurring complaints mentioned in the reviews.

🛡️ Warranties Offered

Not mentioned in the reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Pricing consideration (budget) was mentioned, but no feedback indicating poor value or excessive costs was specifically provided.

📋 Care Tips

No care or maintenance tips for countertops were mentioned in the reviews.

View Details
Cambria Sales and Distribution Center Showroom - Charlotte - Countertop provider

Cambria Sales and Distribution Center Showroom - Charlotte

(4.9)
50 reviews

📍 160 International Dr NW Ste B Suite B, Concord, NC 28027, USA

📞 +1 704-486-8198

These reviews indicate a predominantly positive experience with a countertop supplier business. Customers frequently praise the customer service representatives for their helpfulness, knowledge, patience, and friendliness, describing these interactions as 'helpful', 'knowledgeable', 'gracious', 'amazing', 'wonderful', and 'great'. The Cambria Quartz countertop product is highlighted as high-quality and visually appealing. Most positive feedback mentions a smooth, satisfactory showroom experience without specific mention of pricing, but general satisfaction with the company and product seems high. No major complaints or issues with material quality, installation, or customer service are raised in the positive reviews provided.

🌳 Common Materials

Cambria quartz is the most frequently mentioned and recommended countertop material.

Quality Rating

Excellent (Implied by strong positive language but not explicitly rated in the reviews provided. However, comments about the quality and beauty of the material are positive indicators.)

⏱️ Response Time

Not discussed or mentioned in these reviews.

📝 Common Complaints

Not discussed or mentioned in these reviews.

🛡️ Warranties Offered

Not discussed or mentioned in these reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Not discussed or mentioned in these reviews.

📋 Care Tips

Reviews mention cleaning the quartz surface regularly.

View Details
MSI Charlotte - Countertop provider

MSI Charlotte

(4.8)
262 reviews

📍 1108 Continental Blvd, Charlotte, NC 28273, USA

📞 +1 980-365-7800

People say this countertop store offers a wide selection of quality tile. They highlight the easy-to-navigate showroom and helpful, motivated staff. They also like the friendly and professional service.

View Details
FPG Stone - Countertop provider

FPG Stone

(4.8)
420 reviews

📍 1146 Biscayne Dr, Concord, NC 28027, USA

📞 +1 704-721-0001

People say this countertop store offers a wide selection of colorful and interesting stone, including granite and quartz, for countertops and backsplashes. They highlight the unbeatable prices and the fun, seamless buying process. They also like the friendly, knowledgeable, and helpful staff and installation team.

View Details
The Granite House - Countertop provider

The Granite House

(4.9)
77 reviews

📍 11525 Reames Rd suite 101 "-102, Charlotte, NC 28269, USA

📞 +1 980-522-4736

People say this countertop store provides custom granite and quartz countertops for kitchens and bathrooms. They highlight the reasonable prices and efficient project completion. They also like the professional, knowledgeable, and patient staff.

View Details
World Stone Fabricators Inc - Countertop provider

World Stone Fabricators Inc

(4.5)
20 reviews

📍 4908 Hovis Rd, Charlotte, NC 28208, USA

📞 +1 704-372-9968

These reviews provide a mix of positive and negative experiences with World Stone, a countertop supplier business. Potential customers can expect issues with installation timeliness and occasional lapses in service quality, while also seeing positive feedback regarding material selection, customer service interactions, and product quality. The company offers various materials like quartz and granite, but details on warranties and its sales/publication materials are not fully covered by reviewers or mentioned in reviews.

🌳 Common Materials

quartz,granite

Quality Rating

Excellent

⏱️ Response Time

Variable; some experiences mention delays, while others don't specifically time communication but highlight timely installation in one case.

📝 Common Complaints

Installation delays/difficulties,Poor customer service,Delays in getting information corrected,Issues with response time/delivering service,Unclear or unavailability of warranty

🛡️ Warranties Offered

None mentioned in the provided reviews.

👥 Customer Service Rating

Mixed Feedback; while some interactions were praised for being friendly, knowledgeable, and helpful, several reviews explicitly mention poor customer service experiences.

💰 Pricing Feedback

Feedback indicates the price can be reasonable (one review mentions 'reasonable price'), but directly contrasting experiences exist - one reviewer found a quote surprisingly high, suggesting variation or potential misalignment with customer expectations.

📋 Care Tips

No maintenance or care tips were mentioned in any of these reviews.

View Details

Recycled Glass Countertops in Charlotte, USA

The Marble and Stone Shop - Countertop provider

The Marble and Stone Shop

(4.9)
9 reviews

📍 544 Griffith Rd Suite B, Charlotte, NC 28217, USA

📞 +1 704-376-2254

Customer reviews for The Marble and Stone Shop consistently praise the company for its excellent customer service, the high quality of installation and materials (granite and marble), the professionalism of the staff, and the timely nature of the work. Potential customers looking for quality countertop installation with a focus on service will find these aspects emphasized in the feedback.

🌳 Common Materials

marble,granite

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

Unknown

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Unknown

📋 Care Tips

Unknown

View Details
MC Granite Countertops Charlotte - Countertop provider

MC Granite Countertops Charlotte

(4.9)
130 reviews

📍 2720 Westport Rd, Charlotte, NC 28208, USA

📞 +1 704-284-8427

Customer reviews for MC Granite consistently highlight extremely positive experiences across multiple interactions. Potential clients appear highly satisfied with the company's selection process (especially Monica and Spencer), the quality of both granite and quartz countertops, the professional and skilled installation teams, the responsive customer service, and competitive pricing. While specific details like product dimensions or long-term durability aren't always shared in detail, the overall sentiment is exceptional service leading to beautiful results that meet or exceed expectations.

🌳 Common Materials

granite,quartz

Quality Rating

Excellent

⏱️ Response Time

No specific average response time provided. Mentions of quick and flexible communication.

📝 Common Complaints

Confusion regarding templating appointments (mentioned once).

🛡️ Warranties Offered

Warranties or guarantees are mentioned specifically for granite work in several reviews, but no details are provided. Quality workmanship and installation are emphasized repeatedly, often framed as a form of assurance (e.g., 'didn’t tolerate poor workmanship').

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Consistently mentioned as competitive, fair, and good value for money across numerous reviews. One reviewer specifically compliments the pricing throughout.

View Details
Universal Stone LLC - Countertop provider

Universal Stone LLC

(4.8)
75 reviews

📍 4806 Rozzelles Ferry Rd, Charlotte, NC 28216, USA

📞 +1 704-394-1221

Customer reviews for Universal Stone collectively emphasize high satisfaction with the company's services, focusing on strengths such as excellent installation quality, professional customer service, transparent pricing, and a wide selection of materials. Common themes include positive experiences without notable issues or complaints, with particular praise for ease of interaction and timely execution across various projects.

🌳 Common Materials

Quartz, granite, and Calcutta Maya are frequently mentioned materials, along with general types like other stone designs and options from their extensive stock.

Quality Rating

Excellent

⏱️ Response Time

Generally prompt and timely, with positive feedback on quick communication, on-time installations, and proactive updates based on testimonials.

📝 Common Complaints

None explicitly mentioned in these reviews, as all comments express satisfaction and optimism regarding the company's offerings and processes.

🛡️ Warranties Offered

No specific types of warranties or guarantees are referenced in the reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Positive feedback on fair, transparent pricing, good value for money, and pricing that is consistently recommended as competitive.

📋 Care Tips

No specific care or maintenance tips for countertops are provided in any of the reviews.

View Details
Asso Stone - Granite & Quartz Countertops - Countertop provider

Asso Stone - Granite & Quartz Countertops

(4.9)
39 reviews

📍 4613 South Blvd, Charlotte, NC 28209, USA

📞 +1 704-648-5771

Customer reviews for Asso Stone highlight a generally positive experience. Many clients praise the professionalism of staff members like Aurelia, Josh, Lorenzo, and Wes. The company is noted for its potentially quick scheduling and response times. Customers frequently commend the quality of both quartz and granite countertops, installation service, and competitive pricing. Selection appears to be wide. While some reviews mention minor installation issues and no specific warranty details are provided in these comments, the overall feedback leans towards recommending the company due to its service, quality, and value. Potential customers are advised that pricing is viewed positively, but no maintenance tips are mentioned in the reviews.

🌳 Common Materials

Quartz and granite.

Quality Rating

Excellent

⏱️ Response Time

Generally quick scheduling and service, though specific average times are not mentioned.

📝 Common Complaints

Minor installation issues, like a sink detachment (described as potentially due to old clips which Asso supposedly fixed correctly) and small correction jobs (e.g., replicating a damaged piece, minor sink fitting issues).

🛡️ Warranties Offered

None. No details regarding warranties or guarantees are provided in the reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers report the pricing as good value or competitive (below competitors).

📋 Care Tips

Unknown. No specific care or maintenance tips for countertops are mentioned in the reviews.

View Details
Granite Global Distribution - Countertop provider

Granite Global Distribution

(5)
15 reviews

📍 7517 Orr Rd., Charlotte, NC 28213, USA

📞 +1 704-348-4485

The reviews highlight generally positive experiences with the supplier. Potential customers frequently praise the beauty of the selected countertops (marble, granite, quartz), noting staff are knowledgeable and helpful in guiding selection and explaining pros/cons, installation is described as professional and quality is excellent. There is no mention of negative customer service experiences, pricing clarity, response times, specific warranties offered, required maintenance, or installation delays. A small number of reviews either lacked text or expressed a desire for more design consultation and complained about potential pricing issues.

🌳 Common Materials

marble,granite,quartz

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

Lack of design consultation/appointment setting was suggested by some reviewers. Difficulty selecting slab variety might be perceived as a potential issue by inexperienced buyers. Some concerns were voiced about pricing and potential for poor value for money.

🛡️ Warranties Offered

Not mentioned.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Some reviewers expressed a desire for more clarity on pricing or concern about potential high costs (could indicate good quality but possible expense).

📋 Care Tips

Not mentioned.

View Details
The Granite House - Countertop provider

The Granite House

(4.9)
77 reviews

📍 11525 Reames Rd suite 101 "-102, Charlotte, NC 28269, USA

📞 +1 980-522-4736

People say this countertop store provides custom granite and quartz countertops for kitchens and bathrooms. They highlight the reasonable prices and efficient project completion. They also like the professional, knowledgeable, and patient staff.

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World Stone Fabricators Inc - Countertop provider

World Stone Fabricators Inc

(4.5)
20 reviews

📍 4908 Hovis Rd, Charlotte, NC 28208, USA

📞 +1 704-372-9968

Customer reviews for World Stone as a countertop supplier highlight a mix of experiences. Potential customers should note that material options and fabrication capabilities are praised, but quotes/intakes may have non-standard processes. The positive installation experiences and customer service are frequently mentioned, yet other reviews reference specific issues including installation delays, problems with product quality or finish, communication challenges, poor customer service, installation errors, and missing warranty information for certain jobs. The pricing aspects are mostly seen as reasonable or saving customers money.

🌳 Common Materials

quartz,granite

Quality Rating

Good/Excellent/Mixed/Unknown

⏱️ Response Time

Good

📝 Common Complaints

Installation delays/duration,Poor product quality/finish,Unavailability of requested information,Poor customer service,Installation errors

🛡️ Warranties Offered

👥 Customer Service Rating

Good/Excellent/Mixed/Poor/Unknown

💰 Pricing Feedback

Generally considered reasonable or value for money, with mentions of significant cost savings compared to alternatives.

📋 Care Tips

No care or maintenance tips mentioned in the reviews.

View Details
Waterfall Countertops - Countertop provider

Waterfall Countertops

(5)
53 reviews

📍 14330 S Lakes Dr, Charlotte, NC 28273, USA

📞 +1 704-780-3235

Customer reviews for Waterfall Countertops predominantly highlight highly positive experiences, focusing on exceptional service, professionalism, and quality workmanship. Key topics include Radim's leadership and communication, timely project execution, excellent craftsmanship in installation and material selection (particularly quartz), and competitive pricing. The feedback consistently praises the seamless customer experience, with no negative comments on quality, response time, common complaints, or warranties.

🌳 Common Materials

quartz

Quality Rating

Excellent

⏱️ Response Time

Fast

📝 Common Complaints

None reported

🛡️ Warranties Offered

None mentioned

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Generally positive: Fair, competitive, or value for money

📋 Care Tips

None mentioned

View Details
Timeless Countertops - Countertop provider

Timeless Countertops

(5)
59 reviews

📍 921 Woodward Ave, Charlotte, NC 28206, USA

📞 +1 980-319-0292

Customer reviews consistently praise the high quality of countertops and installation, exceptional customer service, responsiveness, competitive pricing, and quick project completion. The business is noted for working with Rey or other members of the team, primarily using quartz countertop materials. There are no negative comments or complaints mentioned in the reviews.

🌳 Common Materials

Quartz

Quality Rating

Excellent

⏱️ Response Time

Great, often described as fast (e.g., same day, quicker than competitors)

📝 Common Complaints

Unknown - no direct complaints or issues mentioned

🛡️ Warranties Offered

Unknown - no specific warranty details provided

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Generally considered competitive and good value for money, with one mention of being slightly more expensive but still worth it

📋 Care Tips

Not mentioned

View Details
Genesis Granite, LLC - Countertop provider

Genesis Granite, LLC

(4.9)
16 reviews

📍 420 Oakland Dr, Lowell, NC 28098, USA

📞 +1 704-713-5001

Reviews highlight consistently positive experiences with Genesis Granite, primarily praising their professional crew (especially Vicente), excellent customer service and installation quality, and competitive pricing. Quartz countertops and undermount sinks are frequently mentioned as popular choices. Potential customers can expect high standards in professionalism and workmanship based on these testimonials.

🌳 Common Materials

quartz

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

🛡️ Warranties Offered

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Competitive pricing and good value for money.

📋 Care Tips

View Details
Superior Stone of the Southeast - Countertop provider

Superior Stone of the Southeast

(4.4)
9 reviews

📍 2310 N Brevard St, Charlotte, NC 28206, USA

📞 +1 704-333-9884

The reviews indicate a business focused on stone surfaces. While one review mentions an incident unrelated to product quality, multiple reviews praise product quality, helpful staff (Vinny, Pete - names not used in summary), speed of service, and good value for money. Selection is described as large. No negative customer service, warranty, care tip, or response time details are mentioned in the provided reviews.

🌳 Common Materials

Stone,Stone materials,Granite

Quality Rating

Good

⏱️ Response Time

Unknown

📝 Common Complaints

Operational incident mentioned (truck number 787SS causing potential safety concerns, not product-specific)

🛡️ Warranties Offered

No mention

👥 Customer Service Rating

Unknown (based on positive staff mentions but specific service details absent)

💰 Pricing Feedback

Good value for money mentioned

📋 Care Tips

No mention

View Details
Carolina's Stone Marble & Granite, Inc. - Countertop provider

Carolina's Stone Marble & Granite, Inc.

(5)
231 reviews

📍 4808 E Fork Ln, Monroe, NC 28110, USA

📞 +1 704-283-2006

People say this countertop store offers a wide selection of granite patterns. They highlight the fair prices and reasonable quotes compared to other installers. They also like the helpful and professional service from the showroom to installation, and the conscientious follow-up.

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Marble Look Quartz (North Carolina ) - Countertop provider

Marble Look Quartz (North Carolina )

(5)
1 review

📍 3125 Horseshoe Ln #1, Charlotte, NC 28208, USA

📞 +1 980-498-7206

No customer reviews are available for this countertop supplier business. Therefore, no insights into products, installation, pricing, or customer service can be provided based on review data.

Quality Rating

Unknown

⏱️ Response Time

Unknown

👥 Customer Service Rating

Unknown

View Details
Charlotte Granite and Marble Corp - Countertop provider

Charlotte Granite and Marble Corp

(5)
16 reviews

📍 213 Academy Ave NW, Concord, NC 28025, USA

📞 +1 704-998-1499

The reviews provided for Charlotte Granite & Marble consist primarily of testimonials from satisfied customers. Key positive aspects repeatedly mentioned include the professionalism, skilled installation (described as quick, expert, courteous, and of high quality by Walter and his crew), beautiful countertops (specifically mentioning quartz, granite, and marble materials, though specific material names are not explicitly detailed in all reviews), excellent customer service, high quality of workmanship, a wide selection of materials, and good value for money. Overall sentiment is very positive, with multiple customers highly recommending the business and praising Walter. Many reviews praise installation teams beyond just Walter.

🌳 Common Materials

Quartz, granite, and marble are frequently mentioned. 'Wide selection' is noted, but specific common material types beyond these are not detailed beyond generic selection.

Quality Rating

Excellent

⏱️ Response Time

No explicit information about wait times or scheduling for specific services is provided in the reviews.

📝 Common Complaints

No complaints are mentioned in the available reviews.

🛡️ Warranties Offered

No specific warranty information is mentioned in the reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Great value for money and/or reasonably priced are mentioned (often implicitly alongside excellent service and quality).

📋 Care Tips

No advice or tips regarding the care and maintenance of countertops are mentioned in the reviews.

View Details
MSI Charlotte - Countertop provider

MSI Charlotte

(4.8)
262 reviews

📍 1108 Continental Blvd, Charlotte, NC 28273, USA

📞 +1 980-365-7800

People say this countertop store offers a wide selection of quality tile. They highlight the easy-to-navigate showroom and helpful, motivated staff. They also like the friendly and professional service.

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Artisan Kitchen, Bath & Iron Doors - Countertop provider

Artisan Kitchen, Bath & Iron Doors

(3.3)
56 reviews

📍 800 Clanton Rd W, Charlotte, NC 28217, USA

📞 +1 704-523-3939

Reviews for $39 Granite/39Dollar Granite highlight a mix of positive and negative experiences. Many customers praise the company for its wide selection (especially granite), quality of materials and workmanship on countertops and installation, timely responses and professional service, as well as competitive pricing. Potential customers may find the pricing reasonable or competitive, but some reviews suggest this can vary or depend on specific circumstances like project scope, materials, or branch location. Installation quality appears generally high, but concerns have been raised about customer service in some cases and specific installation issues reported once. Researching project details and potentially comparing with competitors is recommended given the mixed feedback.

🌳 Common Materials

Granite,Quartz,Iron Doors

Quality Rating

Excellent

⏱️ Response Time

Good

📝 Common Complaints

Installation issues (e.g., crushing under normal use, delays),Unprofessional or poor customer service,Ethical concerns,Potential pricing confusion/delayed due to affiliation

🛡️ Warranties Offered

Not explicitly mentioned, but one quote suggests an implied warranty or guarantee may be part of the process.

👥 Customer Service Rating

Good

💰 Pricing Feedback

Pricing is often described as reasonable or competitive. However, some reviews indicate it may be perceived as higher than quotes from other competitors, and there is mention of cost overruns or disputes.

📋 Care Tips

No care or maintenance tips for countertops appear to be mentioned in these reviews.

View Details
Legacy Countertops LLC Charlotte - Countertop provider

Legacy Countertops LLC Charlotte

(4.9)
120 reviews

📍 300 Westinghouse Blvd, Charlotte, NC 28273, USA

📞 +1 704-504-5354

Positive customer feedback highlights a consistently smooth process from consultation through showroom display, material selection, recommendation support, custom cutting, and professional, speedy installation. Materials mentioned frequently include granite, quartz, marble, and laminate remnants. Customer service is widely praised for being helpful, knowledgeable, responsive, and patient. Potential customers should note that while quality and service are commended, there is no explicit mention of warranty details in the reviews, and specific pricing comparisons are not common topics but perceived cost is noted once as exceeding expectations for perceived quality.

🌳 Common Materials

granite,quartz,marble,laminate

Quality Rating

Excellent

⏱️ Response Time

Very Good: Quick responses noted from customer service personnel (typically Adrianne).

📝 Common Complaints

Pricing was mentioned once as exceeding expectations for the perceived quality and features (not necessarily a complaint about poor quality, but a note on cost-value).

🛡️ Warranties Offered

No explicit mention of warranties or guarantees for the countertops or installation in any review.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

One review noted pricing as exceeding expectations for the perceived quality and features, suggesting it may not always be perceived as 'value for money' in the lowest price bracket but aligns with quality expectations. Most comments omit direct pricing or value judgments beyond this one instance and value is often assumed through positive quality/service reinforcement without explicit mention of cost as a primary decision factor in reviews focused on praise.

📋 Care Tips

Special care mentioned is relevant to patching marble, as improper repair can be visible.

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Meta Stone INC. - Countertop provider

Meta Stone INC.

(5)
33 reviews

📍 810 Moretz Ave, Charlotte, NC 28206, USA

📞 +1 704-910-0035

Customer reviews for Meta Stone Inc. are predominantly positive, reflecting high satisfaction from multiple sources. Most feedback comes from interactions with Kelly and her team, praising responsive customer service, the quality and aesthetics of the quartz and granite countertops, swift fabrication and installation processes even for large projects, and competitive pricing. There are no negative comments regarding the quality of the product or the service received. Response times for quotes and repairs appear to be very quick. While no specific materials beyond 'granite', 'quartz', and 'stone' are detailed by name in the complaints/feedback, quartz and granite are frequently mentioned. No significant installation issues or explicit maintenance tips were noted in the complaints, though some reviews suggest care advice (e.g., sealing quartz).

🌳 Common Materials

granite,quartz,Stone

Quality Rating

Excellent

⏱️ Response Time

Quick (hours to a day)

🛡️ Warranties Offered

Not specified

👥 Customer Service Rating

Outstanding/Great

💰 Pricing Feedback

Generally considered competitive, fair, or cheaper compared to other vendors; perceived as good value.

📋 Care Tips

One review mentioned the need to seal quartz (likely referring to maintenance not directly tied to Meta Stone's standard offering).

View Details
704 Granite & Marble Fabricators - Countertop provider

704 Granite & Marble Fabricators

(4.8)
199 reviews

📍 3701 Scott Futrell Dr, Charlotte, NC 28208, USA

📞 +1 704-648-6190

Reviews describe consistently excellent service, high-quality materials and installation, and responsive customer service from 704 Granite & Marble Fabricators. The team is often praised for their professional approach, efficient workmanship, and competitive pricing. While some reviews recommend the company highly, one exceptional case mentions a missed job commitment at a specific point.

🌳 Common Materials

Granite (mentioned several times, including 'Vision White'),Quartz (mentioned directly),Marble (mentioned indirectly)

Quality Rating

Excellent

⏱️ Response Time

Very Fast

📝 Common Complaints

One review mentions that a job commitment was not fulfilled.

🛡️ Warranties Offered

Installation Warranties,Product Warranties

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Great value for money,Reasonable prices,Best price mentioned

📋 Care Tips

Use appropriate cleaner.

View Details
UMI | Stone Wholesaler - Countertop provider

UMI | Stone Wholesaler

(4.6)
20 reviews

📍 4120 Turtle Creek Ln, Charlotte, NC 28273, USA

📞 +1 704-588-8711

Customer reviews highlight a consistently positive experience with Cambria, an American-made quartz countertop supplier. Strong praise is given for knowledgeable and helpful staff, particularly naming Alyssa for her expertise. The company is noted for its large selection, especially in quartz, granite, and marble, displayed effectively in their Charlotte showroom. Customers consistently rate the product quality and installation highly and commend the exceptional customer service and professional atmosphere.

🌳 Common Materials

[object Object]

Quality Rating

Excellent

⏱️ Response Time

[object Object]

📝 Common Complaints

[object Object]

🛡️ Warranties Offered

[object Object]

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

[object Object]

📋 Care Tips

[object Object]

View Details

Soapstone Countertops in Charlotte, USA

Asso Stone - Granite & Quartz Countertops - Countertop provider

Asso Stone - Granite & Quartz Countertops

(4.9)
39 reviews

📍 4613 South Blvd, Charlotte, NC 28209, USA

📞 +1 704-648-5771

Customer reviews for Asso Stone as a countertop supplier consistently highlight positive experiences. Potential customers can expect high-quality materials such as quartz and granite, professionally executed installation by a courteous and reliable team, and competitive pricing. The business is praised for its customer service and prompt responses, with installation quality universally considered excellent. However, specific warranty details or care instructions are rarely mentioned in the reviews.

🌳 Common Materials

quartz,granite

Quality Rating

Excellent

⏱️ Response Time

Quick

📝 Common Complaints

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Reviews frequently mention competitive pricing and value for money, with several noting quotes lower than competitors.

📋 Care Tips

View Details
Legacy Countertops LLC Charlotte - Countertop provider

Legacy Countertops LLC Charlotte

(4.9)
120 reviews

📍 300 Westinghouse Blvd, Charlotte, NC 28273, USA

📞 +1 704-504-5354

Legacy Countertops appears to operate primarily in the [insert city/region if available, default to 'general area'] area. Customers frequently receive countertop services including selection assistance, slab cutting (including remnants), and professional installation, primarily for kitchens, bathrooms, and related home remodeling projects. Materials commonly favored or used include granite, quartz, and marble. The reviews are uniformly positive, highlighting exceptional customer service (especially mentioning individuals like Adrianne and Chris), high-quality craftsmanship and materials, and professional, efficient installation teams. Response times for service calls are praised, particularly citing responsiveness from a main contact person like Adrianne. While the specific warranties offered are not explicitly detailed across reviews, overall satisfaction suggests quality work. Some reviews mention the cost being high, often perceived as 'Expensive,' but value is generally recognized due to quality and service.

🌳 Common Materials

granite,quartz,marble,remnant

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

Overpriced/Expensive

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Generally considered expensive, but quality and service are often viewed positively (#1 value mentioned is Expensive, others acknowledge quality matching price/worth the cost)

📋 Care Tips

Unknown

View Details
Meta Stone INC. - Countertop provider

Meta Stone INC.

(5)
33 reviews

📍 810 Moretz Ave, Charlotte, NC 28206, USA

📞 +1 704-910-0035

Customer reviews for Meta Stone primarily highlight the positive experience with their services, focusing on excellent customer service, quick and efficient project completion, high-quality materials like quartz, granite, and marble, competitive pricing, and professional installation. Multiple reviews mention Ms. Kelly or members of the team as key points of contact, but no specific names are referenced beyond 'Ms. Kelly' or 'the team'. Installation precision and timely communication are frequently commended aspects.

🌳 Common Materials

Quartz,Granite,Marble (specifically mentioned as the material)

Quality Rating

Excellent

⏱️ Response Time

Very fast, with some reviews mentioning project completion within a week, same-day response to a specific issue, and quotes issued hours after initial contact.

📝 Common Complaints

None noted in the provided reviews.

🛡️ Warranties Offered

None specifically mentioned.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Very positive feedback regarding pricing and value. Subscribers note competitive prices, faster service without increased cost compared to other vendors, and significantly lower prices compared to premium retail stores.

📋 Care Tips

None provided in the reviews.

View Details
Universal Stone LLC - Countertop provider

Universal Stone LLC

(4.8)
75 reviews

📍 4806 Rozzelles Ferry Rd, Charlotte, NC 28216, USA

📞 +1 704-394-1221

The review data for Universal Stone predominantly contains positive comments. Customers consistently praise aspects such as excellent customer service (from sales representatives, designers, and installation teams), high-quality craftsmanship and installation, fair pricing perceived as good value, clear and professional communication, and the ease of the overall process from selection to completion. Common materials mentioned or favored include quartz and granite. The experience is described as prompt, hassle-free, professional, and highly satisfactory.

🌳 Common Materials

quartz,granite

Quality Rating

Excellent

⏱️ Response Time

Positive/Prompt

📝 Common Complaints

🛡️ Warranties Offered

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Fair,Good Value,Great Value

📋 Care Tips

Minimize heat exposure for quartz,Specific instructions mentioned for backsplash replacement (possibly granite/spall)

View Details
MSI Charlotte - Countertop provider

MSI Charlotte

(4.8)
262 reviews

📍 1108 Continental Blvd, Charlotte, NC 28273, USA

📞 +1 980-365-7800

People say this countertop store offers a wide selection of quality tile. They highlight the easy-to-navigate showroom and helpful, motivated staff. They also like the friendly and professional service.

View Details
Universal Stone LLC - Design Center Ballantyne - Countertop provider

Universal Stone LLC - Design Center Ballantyne

(5)
7 reviews

📍 16615 Riverstone Way, Charlotte, NC 28277, USA

📞 +1 980-417-9119

Customer reviews for Universal Stone predominantly highlight excellent customer service, professionalism, expertise, and high-quality installation (e.g., Tracy, Ally, Tara, Vinny, Bella). Reviews mention products primarily involving granite, quartz, or other stone/surface types, along with tile, edging, and corners. Installation quality appears good to excellent. While pricing and value for money are not discussed, the business is praised for its detailed support and final results. Response time and warranty details are typically unknown from the reviews. All reviews are highly positive; there are no specific common complaints mentioned against Universal Stone itself.

🌳 Common Materials

quartz,tile,granite,edging/corners

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

Unknown

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Unknown

📋 Care Tips

Unknown

View Details
Instyle Charlotte Inc. - Countertop provider

Instyle Charlotte Inc.

(4.8)
54 reviews

📍 801 Pressley Rd Suite 107-108, Charlotte, NC 28217, USA

📞 +1 704-665-8880

Customer reviews for Instyle Inc. highlight generally positive experiences with their countertop services, particularly emphasizing high-quality craftsmanship and professional installations. Instyle has a strong reputation in the Charlotte, NC area, with long-term customers appreciating their reliability and selection. The feedback covers kitchen and bathroom renovations, with focus on stone and quartz options, and indicates prompt communication and service responses based on testimonials.

🌳 Common Materials

Common materials mentioned in the reviews include granite, solid surface (like quartzite), marble, and tile, suggesting a wide range of countertop options.

Quality Rating

Excellent

⏱️ Response Time

Not explicitly detailed in the reviews, but positive references to timely service and professional installs frequently imply satisfactory response times.

📝 Common Complaints

One review specifically mentions issues with veining quality and installation timing, highlighting decreased satisfaction in this instance.

🛡️ Warranties Offered

Mention of installation being part of the process, but no explicit details or types of warranties are provided.

👥 Customer Service Rating

Good

💰 Pricing Feedback

Feedback regarding pricing and value for money is generally positive, with customers frequently reporting fair, competitive, or reasonable charges.

📋 Care Tips

A standard care tip for natural stone surfaces was provided in one review: 'Regular sealing with impregnating stone sealer yearly is recommended.'

View Details
Superior Stone of the Southeast - Countertop provider

Superior Stone of the Southeast

(4.4)
9 reviews

📍 2310 N Brevard St, Charlotte, NC 28206, USA

📞 +1 704-333-9884

The provided reviews mention positive customer experiences at a countertop supplier. Users reported satisfaction with the quality of materials, praising customer service interactions (like Vinny's help and Pete's recommendation) and finding the selection size impressive. Installation quality was generally good. A potential safety issue related to delivery trucks was noted by one reviewer. There is no mention of specific pricing in the positive reviews, and quotes are deliberately generic. Most of the review text appears to be placeholder examples.

🌳 Common Materials

Stone,Granite

Quality Rating

Good

⏱️ Response Time

Unknown

📝 Common Complaints

Delivery vehicle safety issue

🛡️ Warranties Offered

Lifetime warranties mentioned

👥 Customer Service Rating

Good

💰 Pricing Feedback

None provided in these specific reviews

📋 Care Tips

None provided in these reviews

View Details
AGM Imports - Countertop provider

AGM Imports

(4.9)
131 reviews

📍 300 Forsyth Hall Dr F, Charlotte, NC 28273, USA

📞 +1 704-588-1950

Customer reviews consistently praise the exceptionally friendly, knowledgeable, and professional staff at AGM. The facility offers a vast and excellent selection of natural stone countertops, including granite, marble, quartzite, dolomite, and quartz, with various finishes available. Potential customers are overwhelmingly impressed by the wide variety and quality of the slabs, attributing a positive experience in part or fully to interactions with staff members, particularly Brian. While acknowledging other distributors, AGM is repeatedly described as having the best selection and offering a smooth, hassle-free experience. A second visit resulted in a positive experience despite not having an appointment initially.

🌳 Common Materials

granite,marble,quartzite,dolomite,quartz

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Good. Customers appreciate the variety (implying potentially competitive options), are happy with the assistance in budget selection, and acknowledge they were truly impressed without expressing dissatisfaction with cost.

📋 Care Tips

Unknown

View Details
FPG Stone - Countertop provider

FPG Stone

(4.8)
420 reviews

📍 1146 Biscayne Dr, Concord, NC 28027, USA

📞 +1 704-721-0001

People say this countertop store offers a wide selection of colorful and interesting stone, including granite and quartz, for countertops and backsplashes. They highlight the unbeatable prices and the fun, seamless buying process. They also like the friendly, knowledgeable, and helpful staff and installation team.

View Details
World Stone Fabricators Inc - Countertop provider

World Stone Fabricators Inc

(4.5)
20 reviews

📍 4908 Hovis Rd, Charlotte, NC 28208, USA

📞 +1 704-372-9968

Based on the customer reviews, World Stone appears to have a mixed customer experience. Many reviews praise the company, highlighting excellent customer service from staff like Randi and Jenell, who are described as knowledgeable, friendly, helpful, and polite. The quality of the countertops and installation is often highly rated or recommended, with mentions of 'flawless work', 'excellent' installation, 'great communication', 'on time', and 'quality product'. Common materials discussed favorably in these contexts include quartz and granite. Pricing is commonly presented positively, with references to 'reasonable price', 'saved thousands', and 'no review text' verifying quotes. A notable aspect is that installation hasn't been completed by some customers at review time, preventing a complete product and service rating. Conversely, negative reviews mention service delays ('not ready', 'two trips to get to work right', 'wasn't installed yet'), issues with technicians ('great attitude...quality product but had to call twice to get issues resolved', 'they showed up without the right materials'), potential quote inaccuracies ('price just didn't seem correct'), and poor customer service ('customer service is beyond poor', 'worst installation service'). There's limited discussion regarding warranties and specific care instructions.

🌳 Common Materials

quartz,granite

Quality Rating

Excellent

⏱️ Response Time

Installation duration varied (e.g., 2.5 weeks), some service interactions prompted calls outside of scheduled install times due to potential delays.

📝 Common Complaints

Installation issues/delays ('not ready', 'two trips', 'wasn't a very pleasing experience'),Technician performance ('great attitude...quality product but had to call twice to get issues resolved'),Quote/contractor accuracy/potential errors ('price just didn't seem correct'),Poor customer service experiences reported in separate reviews.

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Good

💰 Pricing Feedback

Generally reasonable pricing and value for money was noted. Savings compared to other local fabricators was a factor for one customer. No negative pricing feedback was prominent, and positive quotes regarding price were repeated.

View Details
Granite Global Distribution - Countertop provider

Granite Global Distribution

(5)
15 reviews

📍 7517 Orr Rd., Charlotte, NC 28213, USA

📞 +1 704-348-4485

The provided reviews consist of predominantly positive experiences with Granite Global Distribution (GGD). Customers consistently praise the knowledgeable staff (Miguel, Neres, Melina, Mel), highlighting their helpfulness, expertise, patience, and ability to guide clients through the selection process. A wide variety of materials including granite, marble, quartz, and Montblanc Marble were mentioned and appeared to receive high satisfaction with the product's beauty and the customer service experience. Potential customers seeking Granite Global Distribution are assured of positive interactions with staff and a wide selection of materials, which is noted for its range.

🌳 Common Materials

Granite, Marble, Quartz, Montblanc Marble

Quality Rating

[object Object]

⏱️ Response Time

Unknown (not mentioned)

📝 Common Complaints

Unknown (all reviews are positive)

🛡️ Warranties Offered

Unknown (not mentioned)

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Unknown (not mentioned)

📋 Care Tips

Unknown (not mentioned)

View Details
East Coast Granite of Charlotte - Design Center - Countertop provider

East Coast Granite of Charlotte - Design Center

(4.6)
101 reviews

📍 13606 E Independence Blvd, Indian Trail, NC 28079, USA

📞 +1 704-233-3060

Reviews for East Coast Granite indicate a generally positive experience for many customers, praising design consultants like Janice and Stuart Rosen for their knowledge and assistance, the quality of quartz and granite countertops, and excellent installation service. Positive feedback also mentions responsive and accommodating customer service, fair pricing, and fast project completion. However, some reviews highlight significant problems, including unsolicited layout changes, improper handling causing damage to cabinetry, unresponsive service representatives, unmet quote timelines, and communication breakdowns during the project leading to delays or errors.

🌳 Common Materials

Quartz and Granite are frequently mentioned materials for countertops. Specific quartz types like ET Calacatta Gold Quartz were noted.

Quality Rating

Excellent, Good

⏱️ Response Time

Response times vary significantly, with some reviews praising promptness and others mentioning delays of several days in receiving quotes or follow-up

📝 Common Complaints

Layout changes made without customer consent; Damage to cabinetry or countertops during installation (scratches); Difficulty reaching or unresponsive sales representatives; Failure to receive or communicate quotes in a timely manner; Delays or failures in completing the project/installation; Communication breakdowns with installers.

🛡️ Warranties Offered

Mention of a 'Care Note' provided for quartz maintenance, which could be considered a basic care warranty or guarantee. Some reviews imply manufacturer warranties as standard.

👥 Customer Service Rating

Unknown (Very Mixed)

💰 Pricing Feedback

Generally positive feedback about fair pricing and good value for money, with one overly enthusiastic reference to 'prices'.

📋 Care Tips

A 'Care Note' is mentioned, detailing cleaning instructions for quartz, which serves as a maintenance tip.

View Details
OHM International, Inc. - Countertop provider

OHM International, Inc.

(4.8)
31 reviews

📍 10404-H, Granite St, Charlotte, NC 28273, USA

📞 +1 704-504-5404

Reviews consistently praise OHM International for its extensive range of materials, particularly highlighting granite, quartzite, and their VALIANT TECH Quartz line (such as Calcutta Jaipur). Customers rate the quality and installation highly. Customer service is universally commended, with employees repeatedly described as knowledgeable, helpful, and friendly. There is strong positive feedback regarding value for money, with OHM noted for competitive pricing compared to other retailers. A key point mentioned for specific locations involves practical considerations like traffic or the need for a sitter with young children. No major issues or common complaints beyond the practicality of the visit are frequently highlighted, and details regarding warranties or specific care instructions are rarely mentioned in the reviews.

🌳 Common Materials

Granite,Quartzite,VALIANT TECH Quartz (including Calcatta Jaipur),Stone

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

The need to arrange childcare under 13 years old for visits potentially requiring one-hour drives due to traffic

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers express strong value for money and emphasize that OHM offers competitive pricing compared to other stores.

📋 Care Tips

Quartzite countertops require periodic sealing

View Details
The Marble and Stone Shop - Countertop provider

The Marble and Stone Shop

(4.9)
9 reviews

📍 544 Griffith Rd Suite B, Charlotte, NC 28217, USA

📞 +1 704-376-2254

Customer reviews for The Marble and Stone Shop consistently highlight very positive experiences primarily focused on customer service and the quality of the granite installations. Multiple customers report high satisfaction with the service from initial estimate to final installation, describing the results as beautiful and the work as high quality and timely. There are mentions of repeat business from customers, with no significant complaints or negative feedback indicated.

🌳 Common Materials

granite,marble

Quality Rating

Excellent

⏱️ Response Time

Not specified (noted as timely by some)

📝 Common Complaints

🛡️ Warranties Offered

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

📋 Care Tips

View Details
704 Granite & Marble Fabricators - Countertop provider

704 Granite & Marble Fabricators

(4.8)
199 reviews

📍 3701 Scott Futrell Dr, Charlotte, NC 28208, USA

📞 +1 704-648-6190

Based on multiple reviews, 704 Granite & Marble appears to be a popular provider of countertop fabrication and installation services, with many positive remarks regarding customer service, prompt communication, quality of workmanship, and competitive pricing. The business has at least two main representatives noted (Leo and Octavio) who are frequently praised or implied to work directly on projects. Many customers report high levels of satisfaction and recommend this business to others. One review, however, contains a negative experience citing unprofessional behavior by the owner.

🌳 Common Materials

granite,quartz,marble

Quality Rating

Excellent

⏱️ Response Time

Very quick, with multiple reviewers mentioning prompt communication, fast scheduling, and timely responses.

📝 Common Complaints

Abandonment by a vendor (Leo) who was paid but failed to complete work (one instance reported).

🛡️ Warranties Offered

No specific warranties or guarantees are mentioned across the reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers mentioned good prices, best price, and great value, with positive comments regarding cost-effectiveness.

📋 Care Tips

No tips for care or maintenance are mentioned in the positive reviews.

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Stone Basyx Charlotte - Countertop provider

Stone Basyx Charlotte

(5)
111 reviews

📍 1400 Westinghouse Blvd #200, Charlotte, NC 28273, USA

📞 +1 704-215-4700

Customer reviews for Stone Basyx Charlotte are consistently positive, highlighting the friendly, knowledgeable, and helpful staff such as Maria Sanchez, Llareli, Nadarien, and Catalina. Customers appreciate the wide selection of granite and stone slabs, positive feedback on the availability of inventory (including coordinated online/offline selections), and excellent customer service. While not all reviews specify the materials chosen beyond mentioning granite and tile, the business is frequently praised for its installation quality, overall customer experience, and convenience of selection. No specific pricing or warranty details are provided in these reviews, and there is no feedback on care instructions. One review mentions finding availability through online inventory.

🌳 Common Materials

Granite and various tile types are mentioned in the reviews. The specific types and varieties of stone beyond general granite are not detailed in the given reviews.

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

Unknown

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Unknown

📋 Care Tips

Unknown

View Details
MC Granite Countertops Charlotte - Countertop provider

MC Granite Countertops Charlotte

(4.9)
130 reviews

📍 2720 Westport Rd, Charlotte, NC 28208, USA

📞 +1 704-284-8427

Customer reviews for MC Granite highlight consistently positive experiences, with praise for the high quality of installations, professional service staff (including specific individuals like Monica, Spencer, Carlos, and Heidi earning recognition), broader material selections including granite and quartz, effective customer service, skilled installation teams, and competitive pricing. Reviews also note recommendations for specific team members and express satisfaction with overall service quality and outcomes for various projects (kitchens, bathrooms, outdoor features). No specific negative trends or performance issues are consistently raised, though one instance of minor scheduling adjustment was acknowledged.

🌳 Common Materials

granite,quartz,stone

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

Unknown

🛡️ Warranties Offered

5-year warranty on materials and workmanship (noted in one review)

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Positive feedback on competitive pricing and perceived value for money.

📋 Care Tips

One review mentioned using quartz cleaners for maintenance, but the broader scope of care tips remains unspecified in the majority of reviews.

View Details
UMI | Stone Wholesaler - Countertop provider

UMI | Stone Wholesaler

(4.6)
20 reviews

📍 4120 Turtle Creek Ln, Charlotte, NC 28273, USA

📞 +1 704-588-8711

Customer reviews for the countertop supplier business highlight positive customer service experiences, praise the wide selection of materials including quartz (Cambria), marble, and granite, and commend an inviting showroom atmosphere. Most reviews recommend the business without mentioning specific drawbacks. Negative reviews are either incomplete or unclear in their reasons without detailing specific complaints.

🌳 Common Materials

quartz (Cambria),quartz,marble,granite

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

Unknown

🛡️ Warranties Offered

None Mentioned

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Unknown

📋 Care Tips

Not enough information

View Details
Nuova Stone - Countertop provider

Nuova Stone

(5)
6 reviews

📍 921 Woodward Ave, Charlotte, NC 28206, USA

📞 +1 980-333-2552

Customer reviews highlight positive experiences with the installation services of a countertop supplier business. Customers praise the professional, punctual, and skilled staff members, as well as the quality of workmanship. Communication is noted as excellent in several reviews, and the overall process is described as smooth and client-focused. However, no negative feedback is provided in the specific reviews available.

🌳 Common Materials

Various materials (likely related to natural stone, given references in reviews to 'types of stone'),

Quality Rating

Excellent

⏱️ Response Time

Typically timely

📝 Common Complaints

Not specified

🛡️ Warranties Offered

None mentioned

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Not addressed

📋 Care Tips

None mentioned

View Details

Wooden Countertops in Charlotte, USA

MC Granite Countertops Charlotte - Countertop provider

MC Granite Countertops Charlotte

(4.9)
130 reviews

📍 2720 Westport Rd, Charlotte, NC 28208, USA

📞 +1 704-284-8427

Customer reviews for MC Granite consistently express high satisfaction with their experience across various services, particularly countertop fabrication and installation. Repeat customers often praise the professionalism, quality, and communication of specific team members. Materials mentioned include granite, quartz, and stone. Reviews highlight positive interactions with staff (e.g., Monica, Spencer, Heidi, Courtney, Elson, Carlos), with some noting the large selection and organized showroom and inventory. Excellent quality and service are frequently reported across multiple projects by both new and repeat customers, with the business frequently recommended. Care or maintenance tips for the countertops themselves are not specifically mentioned in the reviews.

🌳 Common Materials

granite,quartz,stone

Quality Rating

Excellent

⏱️ Response Time

Not specified in detail, but consistent positive feedback suggests promptly addressed service.

📝 Common Complaints

Minor, isolated issues mentioned (one scheduling hiccup, one templating confusion). Overall experience positive.

🛡️ Warranties Offered

Warranties or guarantee details were part of the conversation or package customers received (case #3, #8, #25).

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Generally described as competitive, fair, or representing good value for money relative to other suppliers or stores.

View Details
Brun Millworks - Countertop provider

Brun Millworks

(5)
22 reviews

📍 16300 Blackberry Hills Dr, Midland, NC 28107, USA

📞 +1 704-989-3145

Customer reviews indicate a strong preference for custom wood countertops, primarily walnut and maple, praised for their high quality, exceptional craftsmanship, and professional installation. All feedback highlights an excellent customer service experience with quick turnaround times and competitive pricing. Since no negative comments or warranty information are mentioned, potential customers can expect skilled work and timely service, with a focus on wooden countertop options.

🌳 Common Materials

Walnut,Maple

Quality Rating

Excellent

⏱️ Response Time

Under a month (e.g., projects completed in 1-2 weeks, delivered early)

📝 Common Complaints

No significant complaints or issues were mentioned in any reviews.

🛡️ Warranties Offered

No information regarding warranties or guarantees was mentioned in the reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Price is described as great, competitive, and provided good value for money.

📋 Care Tips

No specific care or maintenance tips for countertops were explicitly mentioned in the reviews.

View Details
Asso Stone - Granite & Quartz Countertops - Countertop provider

Asso Stone - Granite & Quartz Countertops

(4.9)
39 reviews

📍 4613 South Blvd, Charlotte, NC 28209, USA

📞 +1 704-648-5771

Customer reviews for Asso Stone consistently praise the company's professionalism, product quality (particularly quartz countertops), and installation services. They highlight excellent customer service, reliable response times, competitive pricing and generally positive experiences with repeat business. Potential customers can expect high-quality materials and workmanship, but specific warranty details or pricing comparisons were not thoroughly documented in the reviews.

🌳 Common Materials

quartz,granite

Quality Rating

Excellent

⏱️ Response Time

Fast response times, often scheduling work or providing estimates within a few days, with same-day quotes mentioned in some contexts.

📝 Common Complaints

Limited explicit complaints or issues were mentioned in the reviews provided. One review referenced a sink failure due to old clips from the original installer.,None

🛡️ Warranties Offered

Warranty information was not specifically detailed in most reviews. Potential customers are advised to inquire directly with the sales or installation team, as coverage may vary. One review referenced a long-term relationship (10 years) which often implies a degree of trust and reliability but does not constitute explicit warranty information.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers frequently noted that pricing was competitive and often appeared to offer good value for money, with some reviews specifically stating quotes were lower than competitors and overall cost-effectiveness was appreciated.

📋 Care Tips

One review referenced an assist with an 'install issue' related to a sink installation, but no specific care or maintenance tips related to product longevity were provided or reiterated in the reviews.

View Details
MSI Charlotte - Countertop provider

MSI Charlotte

(4.8)
262 reviews

📍 1108 Continental Blvd, Charlotte, NC 28273, USA

📞 +1 980-365-7800

People say this countertop store offers a wide selection of quality tile. They highlight the easy-to-navigate showroom and helpful, motivated staff. They also like the friendly and professional service.

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Universal Stone LLC - Countertop provider

Universal Stone LLC

(4.8)
75 reviews

📍 4806 Rozzelles Ferry Rd, Charlotte, NC 28216, USA

📞 +1 704-394-1221

Customer reviews for Universal Stone predominantly highlight positive experiences, praising excellent customer service, professional installation teams, effective communication, and high-quality workmanship. Potential customers can expect a smooth process from selection through to installation, backed by knowledgeable staff and seemingly fair pricing. The business is noted for having a wide selection of options (including quartz, granite, and Calcutta Maya) and building strong client relationships suitable for various project types (kitchen renovations, bathroom upgrades, cabinetry, wine bars).

🌳 Common Materials

quartz,granite,Calcutta Maya

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

🛡️ Warranties Offered

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

great value,fair pricing

📋 Care Tips

View Details
ProSource of Charlotte - Countertop provider

ProSource of Charlotte

(4.2)
87 reviews

📍 2500 Distribution St #100, Charlotte, NC 28203, USA

📞 +1 704-275-3536

The reviews highlight several positive and mixed experiences with ProSource, primarily a Charlotte-based supplier offering various products including countertops (though specifics are sparse, mentions include EVP flooring, Waypoint cabinets, and potentially LVP/LVP for floors), kitchen and bathroom finishes, and installations. Emphasis is placed on knowledgeable sales representatives (Thomas, Marc, AJ, Todd) and the quality of products/selection in some cases, including installation services (mentioned for cabinets handled by Waypoint). However, some reviews express significant dissatisfaction with service quality, responsiveness, and follow-through, citing issues with fabrication accuracy, quote adherence, slow dispute resolution, and personnel turnover.

🌳 Common Materials

EVP (Engineered Vinyl Plank) flooring,LVP/LVP (Luxury Vinyl Plank/Luxury Vinyl Tile),Tile,Cabinets (specific brand: Waypoint mentioned),Backsplash,Countertops: No specific names conclusively mentioned, though suspicions arise regarding discrepancies between samples/quotes and final products,Flooring (engineered flooring)

Quality Rating

The quality rating is Mixed: Positive intent of offering quality products is evident from comments like 'material is amazing' and positive descriptions of finishes. However, reviews describe customer interactions for fabrication/quantity and project discrepancy resolution issues (e.g., flooring delivered incorrectly, differing shipments), indicating inconsistent or flawed quality control/fabrication processes. Based on this, a rating of 'Fair' reflects the documented inconsistencies.

⏱️ Response Time

No reviews directly provide a numerical response time for service calls, although significant customer frustration is documented regarding slow responses and escalated issues (i.e., waiting months for regional manager follow-up) suggesting potential delays in service resolution.

📝 Common Complaints

Inaccurate fabrication (countertops/flooring delivered improperly or incorrectly),Pricing discrepancies (items missing as quoted, incorrect quantity shipped),Poor responsiveness/service (slow follow-up, unresponsiveness to rounds of feedback/questions)

🛡️ Warranties Offered

No explicit mention of warranties provided by the company in the entirety of the reviews is evident.

👥 Customer Service Rating

The customer service rating is Primarily Poor: Significant negative reviews strongly criticize service quality, lack of responsiveness, poor follow-up, and personnel changes. Positive reviews praise specific sales representatives and installation teams (e.g., Waypoint cabinets handled well by Sam) but these factors contribute to overall sentiment rather than a universally excellent rating. Given the weight of negative feedback about service, the most appropriate rating is 'Poor'.

💰 Pricing Feedback

Varied feedback: Some purchases were described as 'prices [being] good' (AJ's review). One review references a 'respectable [high?] price'. One positive review (JD's partially positive) notes no issues with pricing fairness relative to quality, but doesn't explicitly confirm 'good value'. Inconsistency exists regarding quotes/fabrication resolution rather than the initial pricing itself in positive reviews, though negative reviews mention pricing issues due to discrepancies. Overall pricing implication is generally positive where service failures didn't occur, but no clear consensus on 'value for money' based solely on the provided snippets.

📋 Care Tips

No maintenance or care tips for countertops are mentioned or recommended in any of the reviews.

View Details
Crown Stone Countertops - Countertop provider

Crown Stone Countertops

(5)
55 reviews

📍 5520 Keltonwood Rd, Charlotte, NC 28278, USA

📞 +1 980-451-0035

Customer reviews consistently highlight a positive experience with the company Crow Stone Countertops. Clients praise the professionalism, timeliness, and high quality of installation services performed by their teams. Turnaround time from selection to installation was mentioned as taking just 10 days. Excellent workmanship and customer service were frequently cited as key strengths. Potential customers can expect prompt service, skilled installation, and high-quality results. Some reviews also note competitive pricing.

🌳 Common Materials

Stone

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

🛡️ Warranties Offered

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Pricing is mentioned in a positive light by some customers.

📋 Care Tips

View Details
World Stone Fabricators Inc - Countertop provider

World Stone Fabricators Inc

(4.5)
20 reviews

📍 4908 Hovis Rd, Charlotte, NC 28208, USA

📞 +1 704-372-9968

The reviews for World Stone highlight a generally positive customer experience. Customers commend the selection process, customer service, quality of materials, and installation work in many instances. The company is noted for its helpful sales staff and knowledgeable personnel who provide guidance and support. Potential customers should be aware that while most installations are completed satisfactorily, some reviews mention installation issues, although these are less common overall. The selection process seems to be well-regarded.

🌳 Common Materials

Quartz, Granite, marble (incomplete mentions), AGM imports stones, Pasha quartz, P2 quartz.

Quality Rating

Excellent

⏱️ Response Time

Unknown - Installation time mentioned once (2.5 weeks), delays experienced by one customer awaiting installation, no consistent pattern observed regarding service call response time.

📝 Common Complaints

Installation issues (requiring corrections, not ready as scheduled), communication breakdowns (difficulty receiving requested information initially, staff unprepared), negative experience cited for ordering process (quote perceived as incorrect).

🛡️ Warranties Offered

No specific warranty details are explicitly mentioned in the reviews.

👥 Customer Service Rating

Good

💰 Pricing Feedback

Generally perceived as reasonable or good value for money, but one reviewer found an initial quote to be potentially 'incorrect' or misleading.

📋 Care Tips

No care or maintenance tips for countertops are mentioned in these reviews.

View Details
Granite Global Distribution - Countertop provider

Granite Global Distribution

(5)
15 reviews

📍 7517 Orr Rd., Charlotte, NC 28213, USA

📞 +1 704-348-4485

Customer reviews indicate generally positive experiences with the company's countertop suppliers, primarily specializing in materials like granite, marble, and quartz. Several reviewers praised the knowledgeable staff who assisted in selecting materials and explained pros and cons. They also mentioned professional service and the installation process. The company offers a variety of stone options. However, based on the provided reviews, there is insufficient information to form comprehensive assessments of quality, installation specifics, pricing, warranties, potential complaints, customer service ratings through explicit surveys, or specific care instructions.

🌳 Common Materials

Montblanc Marble,Granite,Marble,Quartz

Quality Rating

Unknown

⏱️ Response Time

Unknown

📝 Common Complaints

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Unknown

💰 Pricing Feedback

Unknown

📋 Care Tips

View Details
Carolina Tops,LLC - Countertop provider

Carolina Tops,LLC

(5)
35 reviews

📍 2019 Union Beltway Rd Unit C, Matthews, NC 28104, USA

📞 +1 704-806-2024

Reviews consistently praise Carolina Tops (or Christian from Carolina Tops) for excellent customer service, high-quality installation of quartz and granite countertops, and timely completion of projects. Customers are very satisfied with measurable precision (e.g., accurate measurements, clean installations, watertight seams), communication, professionalism, reasonable pricing, and express a willingness to recommend the supplier and use their services again. The reviews highlight beautiful results, efficient processes, and lack of complaints.

🌳 Common Materials

quartz,granite

Quality Rating

Excellent

⏱️ Response Time

Response to customer reviews and queries was typically prompt ('Excellent', 'Very', 'Great', 'Excellent service', 'professional and reliable', 'Could not be happier', 'Would use them again', 'Very exact', '10/10 Would recommend', 'Fantastic', 'Reliable', 'Very happy'). Installation was described as precise, clean, and well-executed.

📝 Common Complaints

🛡️ Warranties Offered

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers noted pricing as reasonable ('reasonable price', 'best price'), communication as excellent, and perceived value as good. No specific pricing issues or complaints were raised.

📋 Care Tips

View Details
The Granite House - Countertop provider

The Granite House

(4.9)
77 reviews

📍 11525 Reames Rd suite 101 "-102, Charlotte, NC 28269, USA

📞 +1 980-522-4736

People say this countertop store provides custom granite and quartz countertops for kitchens and bathrooms. They highlight the reasonable prices and efficient project completion. They also like the professional, knowledgeable, and patient staff.

View Details
Meta Stone INC. - Countertop provider

Meta Stone INC.

(5)
33 reviews

📍 810 Moretz Ave, Charlotte, NC 28206, USA

📞 +1 704-910-0035

The provided reviews for Meta Stone, Inc. from various customers highlight predominantly positive experiences. Customers repeatedly praise the professionalism of the team, particularly staff members like Ms. Kelly, Kelly, Brandon, and Danny, commending excellent communication, design guidance, and outcome-focused service. Projects involving quartz, granite, natural stone, and quartz backsplash countertops are completed efficiently with high perceived quality and precision, often delivered quickly. The business is commonly recommended for competitive pricing, good value, and expertise at relatively reasonable price points. Specific care instructions for quartz countertops (warm soapy water and resealing natural stone periodically) are mentioned. While some references mention warranties or guarantees, many reviews simply describe excellent construction without detailing specific terms.

🌳 Common Materials

quartz,granite,natural stone,quartz backsplash

Quality Rating

Excellent

⏱️ Response Time

Faster or equal to other vendors, quick order fulfillment and installation

📝 Common Complaints

🛡️ Warranties Offered

Mentioned multiple times, but specifics unclear; some refer to 'guarantee or setup free warranty',Potential lifetime warranty mentioned once

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Generally excellent value, often cheaper than competitors; one review specifically notes quality being exactly the same or better, faster than higher-priced competitors

📋 Care Tips

Instructions for cleaning stone/marble/Quartz: Use warm soapy water. Periodically reseal natural stone after spills.

View Details
Legacy Countertops LLC Charlotte - Countertop provider

Legacy Countertops LLC Charlotte

(4.9)
120 reviews

📍 300 Westinghouse Blvd, Charlotte, NC 28273, USA

📞 +1 704-504-5354

Customer reviews consistently highlight a high level of customer satisfaction with Legacy Countertops. The business is repeatedly recommended for its friendly, professional, and knowledgeable staff (frequently mentioning individuals like Adrianne, Chris, and Bob). Installations are described as high-quality, efficient, clean, and prompt. Common countertop materials featured in positive reviews include granite, quartz, marble, and laminate. While the average response time isn't explicitly detailed in enough reviews for a generalization, service calls are mentioned to have occurred and been resolved. One customer complaint involved being upsold additional services without adjusting their rating, while no warranties are mentioned in these reviews.

🌳 Common Materials

granite,quartz,marble,laminate

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

Feeling upsold,Insufficient explanation for upsell

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Positive with one instance of dissatisfaction regarding upselling

📋 Care Tips

No mention

View Details
Instyle Charlotte Inc. - Countertop provider

Instyle Charlotte Inc.

(4.8)
54 reviews

📍 801 Pressley Rd Suite 107-108, Charlotte, NC 28217, USA

📞 +1 704-665-8880

The reviews provide a range of experiences from customers who have used Instyle, a countertop supplier. Potential customers learn that the company has been operating for at least 18 years, offers various services including countertops, sinks, and backsplashes, and uses materials like granite, quartzite, marble, and tile. Feedback mentions professional staff and good service in many cases, though some negative experiences involve installation quality issues, pricing perceived as inferior for builder-grade options, and occasional defects over time. The company appears to offer storage services and handles both sales representatives and installation teams. Care or maintenance tips are not generally discussed.

🌳 Common Materials

granite,quartzite,quartz,solid surface,marble,tile

Quality Rating

Good

⏱️ Response Time

Unknown

📝 Common Complaints

Vein matching,Installation defects,Poor workmanship,Longer lead times

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Good

💰 Pricing Feedback

Mixed feedback received regarding pricing. Some felt it was best in market, other competitor recommended was cheaper for builder-grade. Overall impression leans towards value.

📋 Care Tips

Unknown

View Details
New Life Building Supplies - Countertop provider

New Life Building Supplies

(5)
14 reviews

📍 1930 Abbott St STE 401, Charlotte, NC 28203, USA

📞 +1 980-237-2670

Positive reviews consistently praise the business for its high-quality craftsmanship and professional installation of various surfaces and cabinetry, highlighting exceptional customer service and timely project completion. No major issues or negative feedback is mentioned across the testimonials.

🌳 Common Materials

Not mentioned

Quality Rating

Excellent

⏱️ Response Time

Not specified

📝 Common Complaints

None

🛡️ Warranties Offered

Not mentioned

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Fair to great value

📋 Care Tips

Not mentioned

View Details
AGM Imports - Countertop provider

AGM Imports

(4.9)
131 reviews

📍 300 Forsyth Hall Dr F, Charlotte, NC 28273, USA

📞 +1 704-588-1950

Customer reviews consistently highlight exceptionally friendly, knowledgeable, and professional staff who provide thorough assistance throughout material selection and ordering. The supplier is noted for its massive, well-organized warehouse with a vast selection of natural stone (granite, marble, quartzite, dolomite) and quartz slabs, featuring various finishes. Multiple reviews emphasize excellent customer service, with reviews specifically praising Brian for his expertise and personalized guidance, contributing to a smooth and positive experience with customer service and selection. While some reviews note concerns about pricing or budget, the overall experience is described as excellent, hassle-free, and of top quality, although specific warranty details or care instructions are not mentioned.

🌳 Common Materials

granite,quartz,marble,quartzite,dolomite

Quality Rating

Excellent

⏱️ Response Time

Typically Quick

📝 Common Complaints

None Mentioned

🛡️ Warranties Offered

Not Mentioned

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Positive (matched budget, helpful with value)

View Details
Home Outlet - Countertop provider

Home Outlet

(4.3)
172 reviews

📍 6301 E Independence Blvd Suite 2, Charlotte, NC 28212, USA

📞 +1 704-567-7880

Customer reviews for Home Outlet suggest a mixed experience. Potential buyers report good quality countertops and installations, with strong praise for customer service and low prices, particularly when compared to larger retail stores. Delivery or lead times can be a concern, with some noting significant delays. A few reports highlight issues with order fulfillment accuracy and installation problems, such as missing items or incorrect deliveries. The average response time for service calls isn't specifically detailed by unhappy customers, though delays in order fulfillment are a common complaint.

🌳 Common Materials

Various materials are mentioned, including granite, marble, wood, laminate, quartz, slate, and tile. Reviews frequently praise the beauty and quality of granite and marble tops, along with wood and quartz options.

Quality Rating

Good

⏱️ Response Time

Reviews mention delays in order fulfillment (e.g., cabinets taking over two months, longer delivery times) but do not provide a clear average response time for customer service calls specifically, only for order issues.

📝 Common Complaints

The most common complaints involve delays in order delivery, installation times, and accuracy of delivered products (e.g., the wrong item, missing items, incorrect cabinet size). Some negative reviews cite problems with installation.

🛡️ Warranties Offered

One review mentions a standard manufacturer warranty, but specific details provided by the company regarding warranties are uncommon in the review extracts.

👥 Customer Service Rating

Mixed feedback. Some reviews highlight extremely knowledgeable, helpful, polite, and resourceful staff. However, others consistently report poor customer service experiences, including lack of attention, miscommunication, unresolved issues during product damage, and failure to contact regarding backordered items.

💰 Pricing Feedback

Customers frequently report positive feedback about pricing, often stating prices are cheap, low, amazing, or cheaper than big box stores. Value for money is mentioned positively, and several reviews praise specific deals secured.

📋 Care Tips

No specific instructions or tips for caring for countertops (like sealing granite, etc.) were mentioned in the provided reviews.

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Stone Basyx Charlotte - Countertop provider

Stone Basyx Charlotte

(5)
111 reviews

📍 1400 Westinghouse Blvd #200, Charlotte, NC 28273, USA

📞 +1 704-215-4700

Customer reviews consistently praise the helpful and knowledgeable staff, particularly highlighting individuals named Maria, Catalina, Llareli, and others for exceptional service. The reviews emphasize a wide selection of granite, marble, and various types of stone available. Customers appreciate efficient processes, such as live inventory checks and shipment arrangements when inventory is limited. There are no mentions of pricing details, quality issues, common complaints, or maintenance tips.

🌳 Common Materials

granite,marble

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Unknown

📋 Care Tips

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704 Granite & Marble Fabricators - Countertop provider

704 Granite & Marble Fabricators

(4.8)
199 reviews

📍 3701 Scott Futrell Dr, Charlotte, NC 28208, USA

📞 +1 704-648-6190

Reviews indicate consistently positive experiences with 704 Granite & Marble Fabricators, praising the quality of installation and countertop finishes, customer service interactions, and reasonable pricing. Key highlights include rapid turnaround times, prompt communication, and a variety of material options. Potential concerns related to vendor trust are noted in a few instances, but overall satisfaction is high.

🌳 Common Materials

granite,marble,quartz

Quality Rating

Excellent

⏱️ Response Time

Less than a week

📝 Common Complaints

Abandonment by vendor after payment,Issues with initial measurements

🛡️ Warranties Offered

Not specified

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Generally good or great value for money

📋 Care Tips

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Waterfall Countertops - Countertop provider

Waterfall Countertops

(5)
53 reviews

📍 14330 S Lakes Dr, Charlotte, NC 28273, USA

📞 +1 704-780-3235

The reviews consistently praise Radim and his team at Waterfall Countertops for providing an exceptional customer experience. Key positive aspects frequently mentioned include professional, skilled, and punctual crew members; excellent communication; and competitive or fair pricing. The feedback highlights outstanding workmanship and attention to detail across various projects, contributing to a high level of customer satisfaction and strong recommendations for the company.

🌳 Common Materials

While specific materials like Cambria quartz are mentioned, no single material dominates the common recommendations based solely on the text.

Quality Rating

Excellent

⏱️ Response Time

Generally prompt, with crews noted for showing up on time and the quoting/installation process described as efficient.

📝 Common Complaints

None, all reviews are highly positive.

🛡️ Warranties Offered

No specific warranty details are mentioned in the reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Pricing is frequently described as fair, competitive, and offering good value for the quality of work.

📋 Care Tips

No specific care or maintenance tips are mentioned in the reviews.

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