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Universal Stone LLC

(4.8)
75 reviews

Universal Stone LLC Reviews

Reviews consistently praise Universal Stone for excellent workmanship, high customer satisfaction, and professional service. Customers highlight good communication, quality installation, fair pricing, and a wide selection of materials. Potential clients generally value the perceived quality and find the customer service approachable and helpful. However, a few reviews mention delays specifically when quoting or scheduling installers and note communication issues at non-primary locations, indicating variability in service consistency based on contact point.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

Quartz,Granite,Calcutta Maya (Quartz),Marble,Stainless

How is the quality rated?

Excellent

⏱️What is the typical response time?

Prompt (good communication, timely arrival for templating and installation)

📝What are common complaints?

Delays in quoting or scheduling/installation,Poor communication only reported from a non-primary location

🛡️What warranties are offered?

None explicitly mentioned in the reviews.

👥How is customer service rated?

Good

💰What about pricing?

Customers report good, fair pricing, excellent value for money, and pricing transparency.

🔧Any care tips mentioned?

No specific maintenance or care tips provided in the reviews.

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