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704 Granite & Marble Fabricators

(4.8)
199 reviews
+1 704-648-6190

704 Granite & Marble Fabricators Reviews

The reviews for 704 Granite & Marble Fabricators primarily consist of highly positive feedback from multiple satisfied customers detailing experiences with a sales/installation team member named Leo and another member named Octavio. Customers repeatedly praise the quality of the countertops and installations, express high satisfaction with the customer service, response times, turnaround speed, and pricing. The renovation process is described as efficient, professional, and worry-free. While one review mentions an incident but describes the team as bailing on the customer after payment and detailing faulty workmanship, the vast majority express strong recommendations.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

Granite and quartz are the most frequently mentioned materials. Granite is specifically borrowed from '704 Granite & Marble', and quartz is cited with positive descriptions ('phenomenal job on my quartz') and fast turnaround ('within two weeks').

⭐How is the quality rated?

Excellent

⏱️What is the typical response time?

Response times are consistently reported as prompt, efficient, or quick. Installations are frequently completed within a day or week, and customer service inquiry response times are described positively.

📝What are common complaints?

Mixed; one review mentions an incident involving a team member (Leo) who measured but did not complete the job, leading to another team member potentially bailing and services being stopped with possibly faulty workmanship on a component.

🛡️What warranties are offered?

The source of quotes (distributor or manufacturer) is sometimes mentioned, but specific warranty details like duration ('years' supposedly stated) are not detailed in the positive reviews and appear to be part of the offerings without specifics shared here.

👥How is customer service rated?

Excellent

💰What about pricing?

Customers almost universally rate the pricing as good, great, or excellent value, emphasizing the competitive price point and perceived good value for the quality of work and installation.

🔧Any care tips mentioned?

Unknown

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