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Web-Don, Inc.

(3.9)
45 reviews

Web-Don, Inc. Reviews

Customer reviews for Web-Don, Inc. indicate wide-ranging experiences. Many customers praise excellent customer service, friendly and helpful staff, quality materials like quartz and laminate, professional installation, and effective issue resolution. The company offers a variety of materials including countertops (quartz, laminate, postform tops), supplies (glue, particle board), and associated items. Sales representatives are often described as helpful and knowledgeable, and some warehouse staff are noted. However, reviews also include significant criticism, with reports of poor customer service, unprofessionalism, slow response times, unresolved order issues, and rude warehouse personnel. Overall, the reviews reflect a mix of highly positive and very negative experiences with the company.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

Quartz,Laminate,Postform tops,Particle board,Glue,Countertop supplies

How is the quality rated?

Excellent

⏱️What is the typical response time?

Fair to Poor

📝What are common complaints?

Poor customer service (lack of helpfulness),Slow response time and waiting,Communication failures (e.g., missing details on orders),Issues with order straightness/delivery,Punctuality problems,Rudeness and unprofessionalism from staff (especially warehouse),Poor organization

🛡️What warranties are offered?

Unknown

👥How is customer service rated?

Fair

💰What about pricing?

Good value for money mentioned was offered.

🔧Any care tips mentioned?

Unknown

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