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Instyle Charlotte Inc.

(4.8)
54 reviews
+1 704-665-8880

Instyle Charlotte Inc. Reviews

This collection of reviews provides insights into the customer experience with Instyle Charlotte Inc., a counter top supplier. Positive feedback highlights the professionalism of staff and installers, exceptional quality of installations (with seamless finishes noted), competitive pricing, and durability of materials. Some customers praise the customer service and vendor support, while others specifically mention good service and fair pricing after long-term use. Potential customers should be aware of common installation issues reported by others, such as vein matching problems, potential installation defects that may require repair, and occasional service charges for fixes. No specific warranties for products or installation are explicitly mentioned in the positive reviews, though negativity references services for repairs.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

Granite, Marble (for fireplace), Quartzite, Solid Surface (e.g., Corian/Laminate equivalent in one review) are frequently mentioned materials, along with formica as a previous material type being upgraded.

⭐How is the quality rated?

Excellent

⏱️What is the typical response time?

Unknown

📝What are common complaints?

Installation errors (e.g., poor vein matching, sink falling through after two years), longer-than-average lead times for certain parts of the process, potential need for repair services, and associated service charge.

🛡️What warranties are offered?

No specific warranties are explicitly mentioned for the product or installation services in the majority of the positive reviews.

👥How is customer service rated?

Good

💰What about pricing?

Customers frequently report finding Instyle's pricing to be competitive, fair, the best in the market, or very good, positioning it as good value for money. No clear negative pricing feedback is the dominant sentiment.

🔧Any care tips mentioned?

No specific care, cleaning, or maintenance instructions for the countertops themselves are mentioned in the reviews.

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