Granix Stone, Inc.

(4.2)
24 reviews

Granix Stone, Inc. Reviews

The reviews reflect a mix of experiences, primarily involving interactions related to purchasing countertop materials (including granite, quartz, tile, and pre-fabricated tops) for home remodels or new builds. Customers frequently mention aspects like service personnel, product selection, pricing, specific material quality, and installation. Key positive points include helpful sales staff and service personnel, a wide variety of products, and reasonable pricing, particularly for quartz. However, concerns are also raised regarding product accuracy (slabs being sold as one material but supplied as another), lost or delayed orders, customer service issues, and requiring upfront payment with subsequent problems. No standard warranty information is explicitly detailed in the reviews.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

granite,quartz,tile,stone,pre-fab tops

How is the quality rated?

Good

⏱️What is the typical response time?

No service call response times are mentioned.

📝What are common complaints?

Mixup of material type (sold as X but received Y),Slab not found or lost,Poor customer service,Requiring upfront payment without seeing the final product

🛡️What warranties are offered?

No specific warranties or guarantees related to the product quality or installation are mentioned in the reviews.

👥How is customer service rated?

Unknown

💰What about pricing?

Some customers appreciated finding the quartz at a 'fraction of the cost' compared to other places. One review mentions issues with paying too much upfront.

🔧Any care tips mentioned?

No specific care or maintenance tips were mentioned in the reviews.

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