MSI St. Louis

(4.6)
41 reviews
+1 314-820-6100

MSI St. Louis Reviews

This retailer maintains a large showroom featuring extensive selections of granite, quartz, and tile countertops. Customers report receiving helpful and knowledgeable staff during their visits to select materials for kitchen and bathroom remodels. The selection range is noted as large, with MSI being identified as the largest showroom in St. Louis for these items. Frequent positive remarks highlight the ease of the selection process, friendly customer service, and ample browsing opportunity without perceived sales pressure. However, a significant minority of reviews express negative experiences related to customer service quality and business practices.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

granite,granite,quartz,quartz,quartz,tile,granite,quartz,granite

⭐How is the quality rated?

Good

⏱️What is the typical response time?

Prompt responses noted in customer interactions, with no specific average mentioned.

📝What are common complaints?

Bad customer service experiences reported.,Concerns over business practices, including perceived dishonesty or theft of business.,Neutral feedback regarding MSI compared to other distributors.,One review questioned the quality beyond initial impressions.

🛡️What warranties are offered?

No specific information regarding warranties or guarantees was mentioned in the reviews.

👥How is customer service rated?

Excellent

💰What about pricing?

Finding countertops and backsplash products easy and affordable.,No explicit negative comments about pricing, though comparisons to distributors were made.

🔧Any care tips mentioned?

One review mentioned the need for granite countertops to be sealed.

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