ProSource of San Diego

(4.5)
39 reviews

ProSource of San Diego Reviews

Reviews for various locations of ProSource highlight mixed experiences. Staff like Brian, Leslie, Sarah, Heidi, Jeanine, Kathy, Veronica, and Luis are frequently praised for their helpfulness, design expertise, and positive customer service. The business offers a wide range of products beyond countertops, including flooring and cabinetry. Positive aspects mentioned include friendly service, accurate measurements, design consultation, timely ordering, competitive pricing, and wide product selection. A significant online ad in San Diego is criticized for being unwelcoming to potential customers. A customer expresses caution about getting high initial estimates. Overall, the business appears well-regarded for product quality and service, though potential customers are advised to be aware of location-specific issues and potential pricing discrepancies.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

Western Red Cedar (specifically mentioned for bathroom vanities)

How is the quality rated?

Good

⏱️What is the typical response time?

Generally positive, with mentions of quick turnaround, timely ordering, and responsiveness, though specific times vary.

📝What are common complaints?

Unfriendly and potentially unwelcoming service at the San Diego location (TopGun Ave).,Potential for getting very high initial estimates from Heidi and Jeanine.

🛡️What warranties are offered?

None mentioned in the reviews.

👥How is customer service rated?

Good (Note: Exception at San Diego location which affected overall impression).

💰What about pricing?

Appreciation for great pricing and value for money mentioned several times.,A significant caution regarding potentially very high estimates encountered with Heidi and Jeanine.

🔧Any care tips mentioned?

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