Rainbow Stone USA Inc

(3.8)

110 reviews

Rainbow Stone USA Inc Reviews

This review set indicates a mix of positive and negative feedback for the countertop supplier. Potential customers praise the wide selection of materials, particularly quartz and stone options, and commend the low pricing as a key advantage. However, concerns are raised about inconsistent quality control, including reported defects like incorrect cuts, color mismatches, and installation errors. Customer service experiences vary, with some praising helpful staff and others citing significant issues with communication and support. There are no explicit warranty details mentioned.

Summarized by Grok

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🌳What countertop materials are commonly used?

Quartz, Stone, Prefab Slabs (including descriptions like Calacatta Jade, Rainbow stone), Wood Grain Quartz.

⭐How is the quality rated?

Unknown

⏱️What is the typical response time?

Unknown

📝What are common complaints?

Poor communication, defective or incorrect manufacturing (cuts, colors), negative customer service interactions (rude staff, lack of help), installation errors, issues with warranties or returns.

🛡️What warranties are offered?

General mention of owner intervention ('deal with George', 'fix any issues') without specific warranty details.

👥How is customer service rated?

Unknown

💰What about pricing?

Pricing is described very positively, labeled as "unbelievable low prices", "cheapest prices around", and "great value". No significant negative pricing feedback is offered.

🔧Any care tips mentioned?

A tip is mentioned: "a can of acetone set" (interpreted as cleaner/for testing reflections) and "large circle on counter" issue related to acetone as a possible reflection test.

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