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Sims-Lohman Bridgeville Kitchen Showroom

(3.7)
9 reviews
+1 412-677-0600

Sims-Lohman Bridgeville Kitchen Showroom Reviews

Customer reviews for Sims-Lohman as a countertop supplier installation service highlight generally positive experiences with company employees, installation process, and quality of work. Positive feedback frequently mentions employees (like Kortney or Cody Darrien) who are described as professional, knowledgeable, helpful, and efficient. Several reviews specifically compliment installation speed and quality. However, some negative reviews point to issues with installation errors (incorrect templates, damage during cutting or transport), product quality issues (undermount sink detachment), potential scheduling problems or delays, and difficulties addressing problems post-installation.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

granite,granite countertops

⭐How is the quality rated?

Fair/Good - Mixed Feedback (Positive installation experiences mixed with reports of serious installation errors and product defects)

⏱️What is the typical response time?

Generally reported as timely/speedy (e.g., 9-week vs. 1-2 hour installs), but complaints mention potential delays (material refills) with unclear resolution timelines.

📝What are common complaints?

Installation errors,Damage to materials during cutting or transport,Product defects (e.g., undermount sink detachment),Unclear scheduling or delays

🛡️What warranties are offered?

Implied Installation Guarantee (at least 2.5 years mentioned),Cover for delivery-related issues (potentially implied by mentioning store covering delay)

👥How is customer service rated?

Good (Generally praised employees, but unsure about specific service response for complaints)

💰What about pricing?

Not explicitly mentioned in reviews, but one review suggests perceived value due to speed of installation.

🔧Any care tips mentioned?

No specific care or maintenance tips provided in the available reviews.

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