Troy Granite

Customer reviews for Troy Granite consistently highlight positive experiences with customer service, installation quality, and pricing. Several customers praised Lisa, Brittany, Kayleigh, Hakan, and Arkin (staff members). Most feedback describes the company as professional, knowledgeable, patient, and helpful. Quality is generally considered excellent, with granite and quartz countertops receiving positive remarks about durability and appearance. Installation is noted to be generally competent and efficient, although one customer reported dissatisfaction with seam quality. A common positive attribute is the company's competitive or fair pricing, with multiple reviews explicitly stating they received better prices than competitors. Response time for service calls appears fast, with comments about quick turnaround. No warranties or maintenance tips are explicitly mentioned in the positive reviews, while the negative review expresses frustration: 'The seams on my countertop are a complete disaster. Despite clearly asking for a continuous, natural-looking vein, they slapped two pieces together that change direction at a sharp 45° angle. It looks awful and completely unprofessional.' Overall, the reviews present a strong positive picture for potential customers seeking quality countertops with good service and value, but the potential for installation errors is noted.