Brazilian Exotic Granite - San Marcos

(4.6)
58 reviews

Brazilian Exotic Granite - San Marcos Reviews

Customer reviews for this Brazilian-based countertop supplier consistently praise its extensive and luxurious selection of natural stones like granite and quartzite, with many repeat customers citing reasons such as exceptionally high quality (described by customers as 'at a whole new level' and 'simple the BEST!'), professional and helpful staff (note: one reviewer noted a difference in service after purchases versus during the buying process), and competitive or 'great' prices. While most feedback highlights a positive experience, a single review mentions a quality issue (a granite countertop cracking) with a one-year mark. There are also less positive comments regarding an alleged initial response issue (promised follow-ups not happening) and a preference for lower-pressure sales approaches.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

granite,quartzite

How is the quality rated?

Excellent

⏱️What is the typical response time?

Unknown

📝What are common complaints?

Customer service follow-up (general response/inconsistency noted),Sales approach (not pushy is preferred by some)

🛡️What warranties are offered?

Not explicitly advertised/structured; Defects (e.g., cracking) are addressed/repaired (potentially under an implied or standard guarantee)

👥How is customer service rated?

Good

💰What about pricing?

Great prices,Lower priced

🔧Any care tips mentioned?

None mentioned

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