DFW StoneWorks

(4.5)
220 reviews

DFW StoneWorks Reviews

Customer reviews for DFW StoneWorks reflect a predominantly positive experience with the quality of countertops, material selection, and customer service. The company is frequently recommended for its professional approach and high-quality products, particularly granite, quartz, and marble. However, some reviews highlight issues such as installation problems, delays, communication challenges, and financial concerns. Prospective customers should consider the potential risks mentioned but are often encouraged based on the generally positive feedback regarding product quality and service.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

Granite,Quartz,Marble,Quartzite,Silestone

How is the quality rated?

Excellent

⏱️What is the typical response time?

Inconsistent, with some reviews mentioning slow response times or delays in resolution.

📝What are common complaints?

Installation issues (e.g., damage blamed on customers, sink installation errors),Delayed completion of projects,Unprofessional service from sales staff or installers,Misleading practices (e.g., bait-and-switch for outdoor stones)

🛡️What warranties are offered?

Unknown

👥How is customer service rated?

Excellent

💰What about pricing?

Customers generally found the pricing to be competitive and good value for money.

🔧Any care tips mentioned?

No maintenance tips were explicitly mentioned in the reviews.

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