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Lexmar USA

(5)
36 reviews
+1 412-896-9266

Lexmar USA Reviews

Customer reviews for Lexmar USA indicate consistently high satisfaction with the company's countertop services. Repeatedly praised the helpful and knowledgeable staff (such as Cheryl and Jason), the quality of both the countertops and installations, the punctuality of staff, and the overall customer service experience. Most reviews are highly positive, describing excellent workmanship, competitive pricing, and satisfactory communication.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

quartz,granite

⭐How is the quality rated?

Excellent

⏱️What is the typical response time?

Jason, mentioned frequently, responded and showed up as scheduled. Consistent communication is noted, though specific timeliness or average wait times are not provided.

📝What are common complaints?

One review mentions an issue with a five-year warranty included in the estimate that was not honored during a service call after a granite installation cracking, leading to a dispute where the customer had to resolve it through the warranty system or legal action, suggesting it is an uncommon issue when things go as expected, though warranty details should still be confirmed.,No other recurring issues appear in the reviews, though minor project-specific challenges (change of mind during selection) were handled smoothly.

🛡️What warranties are offered?

Five-year warranty mentioned in the Cheryl response during the warranty dispute example.,A 10-year warranty was noted in one review for countertops.,Warranty explained during pricing in one review.

👥How is customer service rated?

Excellent

💰What about pricing?

Pricing was described as competitive or very competitive in multiple reviews.

🔧Any care tips mentioned?

No specific care or maintenance tips for countertops were mentioned in the reviews.

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