MSI St. Louis

(4.6)
41 reviews

MSI St. Louis Reviews

This set of reviews for MSI includes generally positive feedback regarding their extensive selection of materials, particularly granite and quartz. Customers consistently praise staff members for their helpfulness and expertise, describing the showroom as impressive and the level of customer service as excellent. Potential customers are advised that MSI offers a wide range of countertops and related products like tile and flooring.

However, some negative comments exist. A few reviewers criticized what they perceived as poor customer service directed at individual consumers, described MSI's management practices towards contractors in a negative light ('steal your business'), and mentioned issues like pricing 'shady tactics.' More negative feedback focuses on customer service quality rather than the product selection or quality itself (although specific product quality ratings aren't detailed across reviews).

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

Granite and Quartz are the most frequently mentioned materials.

How is the quality rated?

Excellent

⏱️What is the typical response time?

Unknown

📝What are common complaints?

Poor customer service (especially towards potential individual customers/non contractors) and management tactics.

🛡️What warranties are offered?

Unknown

👥How is customer service rated?

Excellent

💰What about pricing?

Generally viewed as affordable and good value for the selection and service provided, with little direct negative pricing feedback.

🔧Any care tips mentioned?

No care or maintenance tips are mentioned.

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