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New Giant Stone LLC

(4.3)
43 reviews

New Giant Stone LLC Reviews

Reviews from various potential and repeat customers highlight a mixed experience with New Giant Stone. The majority express strong satisfaction with the quality of the countertops, the extensive selection of materials (particularly granite and quartz), the professionalism and helpfulness of staff (sales, measurement, management), prompt service, overall process efficiency, and competitive pricing. Positive installation experiences are frequently mentioned alongside commendation for customer service and ease of the quoting and ordering process. However, a notable minority (at least one review) report significant dissatisfaction, primarily stemming from issues like incorrect measurements and unacceptable conduct during installation. Typical delivery/pickup times mentioned are around 3-4 weeks.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

granite,quartz,laminate

How is the quality rated?

Excellent

⏱️What is the typical response time?

Approximately 3-4 weeks mentioned from measurement to delivery/pickup, installation promptness is generally positive.

📝What are common complaints?

Installation personnel smoking on the job site,Incorrect measurement of countertops leading to adjustment or redo

🛡️What warranties are offered?

10-year warranty mentioned, other types or durations not explicitly detailed in summaries but noted as available aspects of the business/service

👥How is customer service rated?

Excellent

💰What about pricing?

Frequently praised for competitive and lower prices compared to other suppliers.

🔧Any care tips mentioned?

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