Stone Mart

(4.9)
73 reviews

Stone Mart Reviews

This customer review analysis highlights a supplier offering a wide international inventory of natural stones and materials. The company emphasizes knowledgeable and friendly staff (e.g., Marcus, Heather, Woods) and excellent customer service tailored to intricate selections and renovation processes. Positive aspects include varied material options, expertise in guiding inexperienced customers, and handling of one-off cuts and potential inventory issues. Installation is noted to be positive when handled through their partner Lotus Granite. While the majority of reviews are very positive, a few mention minor service delivery gaps (missing order details for one customer/occasion, late customer service response for another), suggesting that while typical service is excellent, minor lapses can occur only rarely.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

quartzite,quartz,granite,other (not specific)

How is the quality rated?

Excellent

⏱️What is the typical response time?

Unknown (general promptness noted, no specific turn-around data)

📝What are common complaints?

Missing or insufficient order details provided/remembered by staff (1 instance),Late or insufficient response from sales/customer service staff (1 instance)

🛡️What warranties are offered?

Lifetime warranty (mentioned for a specific purchase)

👥How is customer service rated?

Excellent

💰What about pricing?

Positive mention of good pricing and value without exception.

🔧Any care tips mentioned?

No care or maintenance tips for countertops were mentioned in the reviews.

Other Countertop Providers in Indianapolis

Granite America

Granite America

(4.7)

10021 US Hwy 136, Indianapolis, IN 46234, USA

Granite Warehouse

Granite Warehouse

(4.3)

3728 Shadeland Ave, Indianapolis, IN 46226, USA

Peak Stone Company

Peak Stone Company

(4.8)

3220 S Arlington Ave # F, Indianapolis, IN 46203, USA