Stone World TN - Granite Countertops & More

(4.4)
112 reviews

Stone World TN - Granite Countertops & More Reviews

Reviews indicate positive experiences with Stone World, specifically highlighting the smooth process, installation quality, product quality, customer service, warranties, and value offered. Materials mentioned or recommended include quartz, quartzite, Dekton, and laminate. The installation process was frequently described as efficient and professional. Customer service, particularly via Paige and the sales team, was praised for being knowledgeable, responsive, and helpful. Warranties or guarantees are offered, with recipients of Stone World services being aware of the specifics provided by the sales consultant. While quartzite staining is noted in one review, the quality is generally considered excellent. Response times for service calls and scheduling are quick, with one reviewer noting a designer took longer than others. Priced to be within budget, the value was seen as good or excellent by those satisfied, though one reviewer found pricing high due to a specific feature. One review indirectly mentions care for quartzite by avoiding certain cleaners.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

quartz,quartzite,laminate,Dekton

How is the quality rated?

Excellent

⏱️What is the typical response time?

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📝What are common complaints?

Water stains (likely etching) on quartzite countertops.

🛡️What warranties are offered?

Yes (at least one reviewer was made aware of them by the sales consultant).

👥How is customer service rated?

Excellent

💰What about pricing?

Positive overall, with customers finding the pricing within their budget or good value for money. One reviewer mentioned finding the pricing high for a specific feature (counter backsplash) but still rated the experience positively overall.

🔧Any care tips mentioned?

Avoid using certain cleaners due to etching potential.

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