Stonewood Kitchen & Bath Inc

(3.5)

108 reviews

Stonewood Kitchen & Bath Inc Reviews

The reviews reflect a diverse range of experiences with this countertop supplier. Customers frequently praised aspects such as quick fabrication (around 7 days or less) and professional installation, with materials including granite, quartz, and solid wood being mentioned. The company is noted for efficiency and high-quality products, but reviews also included complaints about installation errors, communication issues, and customer service lapses. Some customers emphasized the company's warranties or guarantees, while others noted pricing as competitive. Overall, feedback highlights both strengths in product quality and weaknesses in consistency of customer interactions.

Summarized by Grok

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🌳What countertop materials are commonly used?

granite,quartz,wood

⭐How is the quality rated?

Good

⏱️What is the typical response time?

Not specified; varies between fast installation (7 days or less for fabrication) and vague/unknown service call responses.

📝What are common complaints?

Installation errors (e.g., lack of support, improper installation, damage, pieces breaking),Communication issues (delayed responses, vague answers, unprofessional interactions),Billing and customer service dissatisfaction

🛡️What warranties are offered?

No specific warranty details provided. Some issues were addressed and repaired, suggesting implied service guarantees, but no standard duration or terms were mentioned.

👥How is customer service rated?

Fair

💰What about pricing?

Generally viewed as competitive and offering good value for money in several positive reviews.

🔧Any care tips mentioned?

No care or maintenance tips were explicitly shared in the reviews.

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