
Trademark Surfaces
8610 E 33rd St, Indianapolis, IN 46226, USA
Customer reviews for Alltech highlight predominantly positive experiences, particularly praising the company's helpful and professional customer service staff (like Tony, Dan, Mark, and Alltech's employees), the quality of installations (especially for flooring, countertops, cabinets, and related finishes), and the breadth of their product offerings. Installers are frequently commended for being efficient, friendly, detailed, and producing high-quality results. The company appears to offer various materials including granite, LVP, carpet, LVT flooring, and hardwood. While specifics about product warranties are sparse, some reviews note issues were resolved without extra charge. However, there are occasional criticisms related to customer service interactions (like a salesperson making customers uncomfortable) and instances of delays or misinformation concerning product delivery details. Overall feedback points to a generally positive experience, with exceptions.
granite,LVP,carpet,LVT,hardwood
Excellent
Unknown
Issues with product replacements or repairs (granite countertops needing adjustment, a piece breaking with repair needed),Misinformation or unrealistic delivery dates provided,Poor sales interactions or lack of follow-up by specific staff members,Ghosting or lack of timely follow-up after reporting an issue
Not specified; however, two reviews mention resolution of issues without extra cost, implying either a satisfaction guarantee or implied warranty assumption by the company
Excellent
Favorable; reviews consistently commend communication efforts focused on budgets, options for cost-effectiveness, fair pricing, and no charges for repairs.

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