American Countertop Inc

(3.7)
24 reviews

American Countertop Inc Reviews

Customer reviews for American Countertop Inc. present a varied picture. Positive feedback highlights commendable customer service, high-quality installation, knowledgeable staff, and a wide array of countertop material options with some praising the value. However, concerns have been raised about defective products, notably cracked granite countertops, slow responsiveness from warranty departments, potential delays in addressing issues (including installation), and general service unprofessionalism in some cases. There are also indications of potential fake reviews from third-party platforms and concerns regarding work practices. Overall, potential customers might find this supplier if seeking excellent installation and service but should be cautious about product durability, warranty responsiveness, and the possibility of service issues.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

Granite,Quartz,Solid Surface

How is the quality rated?

Unknown

⏱️What is the typical response time?

Unknown

📝What are common complaints?

Defective products (cracking, chipping, poor finish, installation issues),Slow or unresponsive warranty / customer service department,Issues with sales or service team professionalism/approach

🛡️What warranties are offered?

Granite warranty,Limited lifetime warranty (renovation supply testimonial implies, but specifics not detailed)

👥How is customer service rated?

Unknown

💰What about pricing?

Neutral

🔧Any care tips mentioned?

Specific care tip for Quartz (clean with non-abrasive cleaner, avoid acidic substances)

Other Countertop Providers in Tampa

AGS Stone

AGS Stone

(4.9)

6915 E Adamo Dr, Tampa, FL 33619, USA