Prefab Granite Depot - Kitchens & Bath

(4.7)
450 reviews

Prefab Granite Depot - Kitchens & Bath Reviews

Reviews consistently highlight a positive customer experience with Prefab Granite Depot, emphasizing high professional standards through prompt service and quality installations. The company is praised for exceptional customer service, a wide range of material options (particularly granite and quartz), included installation services, and competitive pricing. Mentions include positive project outcomes, streamlined processes facilitated by knowledgeable staff and representatives like Angel or Jill. While some reviews note minimal issues like slight delays, the overall sentiment is highly favorable for service quality, project completion, and the support provided to customers. Key mention is made of various countertop materials and care instructions.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

granite,quartz,ceramic,marble

How is the quality rated?

Excellent

⏱️What is the typical response time?

Not explicitly tracked, but staff and representatives are consistently described as responsive and prompt when available.

📝What are common complaints?

Minor delays in project completion can occur but are often resolved

🛡️What warranties are offered?

Mentioned by reviewers, but specific product or installation warranty details are not elaborated upon within the reviews

👥How is customer service rated?

Excellent

💰What about pricing?

Customers have found the pricing to be good value, competitive, and sometimes cheaper than other options, with installation often included.

🔧Any care tips mentioned?

General advice was given by staff during the process regarding avoiding direct heat on surfaces and cleaning instructions, but specific material-dependent tips were not detailed in all reviews.

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