Ark Depot
10649 Shady Trail, Dallas, TX 75220, USA
ProSource of Dallas Market Center Reviews
Customer reviews for ProSource, a supplier primarily noted as a 'one-stop' location for various home improvement materials, particularly flooring (including carpet, tile, wood, and LVP) and bathroom remodel components like tiles and countertops backed by staff assistance. The company Dallas Market Center location is frequently highlighted. Reviews offer a mixed perspective with predominantly positive experiences emphasizing helpful and knowledgeable staff, competitive pricing, and product breadth, contrasted by criticisms regarding service quality, professionalism, and communication from specific staff members in some instances.
Summarized by Grok
Additional Information
What countertop materials are commonly used?
Tile,Carpet,Wood Floors,LVP Flooring,Stone (implied in several high-end remodel reviews, e.g., counter/backsplash)
How is the quality rated?
Good (Mixed - Verified Positive & Negative)
What is the typical response time?
Varied (Positive reviews mention excellent service and quick resolution, while some highlight extremely poor service including communication breakdowns)
What are common complaints?
Unprofessional behavior (specific staff named in these complaints: Andy, Cynthia Jones),Poor service agency experience (not detailed etc),Communication issues (specifically delays or failure to respond, leading to distress),Missing or incorrectly ordered items (e.g., tiles, stone dimensions)
What warranties are offered?
None explicitly mentioned, though a query in a negative review implies warranty considerations upon payment before delivery/pickup were relevant
How is customer service rated?
Good (Mixed - Verified Positive & Negative)
What about pricing?
Competitive prices noted, described as beneficial compared to other locations.,Vendor appreciation highlighted, suggesting value extends beyond obvious material cost savings.
Any care tips mentioned?
No specific care or maintenance instructions provided for countertops in the collected reviews.
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