ProSource of Nashville

(4.4)
58 reviews
+1 615-266-4771

ProSource of Nashville Reviews

The reviews reflect a mixed experience with ProSource, highlighting positive aspects such as high-quality countertops, expert customer service, and helpful staff, alongside negative feedback concerning poor installation workmanship, communication breakdowns, and unresolved issues. Materials consistently referenced include granite (implied), quartz (specifically mentioned for care), and wood; speedy callbacks are occasionally praised. Warranty details are noted, and the business distributes a range of products including countertops, cabinets, and flooring.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

granite,wood,quartz,countertops,cabinets,tiles

⭐How is the quality rated?

Excellent

⏱️What is the typical response time?

The reviews mention delays, including a lack of response and no callback for over 8 months regarding a specific issue. Customers have received quotes and callbacks with varying speed.

📝What are common complaints?

Poor installation workmanship (e.g., screw holes blown out),Mistakes in material selection (e.g., color),Communication breakdowns (uncalled for neglect, no responses),Unresolved problems and lack of resolution on complaints

🛡️What warranties are offered?

[object Object]

👥How is customer service rated?

Excellent

💰What about pricing?

Specific mention of a $70 charge for a replacement t-piece. Generally, positive experiences focus on product value and lack explicit complaints about pricing.

🔧Any care tips mentioned?

Quartz countertops are specifically advised to be sealed annually.

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