Southern Stone Surfaces

(4)
51 reviews
+1 615-242-7560

Southern Stone Surfaces Reviews

Customer reviews for Southern Stone Surfaces highlight strong praise for customer service, installation quality, and product selection, with specific mentions of Calacatta Gold, marble, quartz, and granite materials. Positive feedback often references efficient response times and fair pricing, though some concerns are raised about the consistency of work quality and business honesty. While some reviews mention warranties or guarantees, details on offerings are limited.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

Calacatta Gold,Marble,Quartz,Granite,Stone

⭐How is the quality rated?

Good

⏱️What is the typical response time?

Generally quick, though one review indicates potential delays (weeks for a quote), described by the reviewer as uncharacteristic.

📝What are common complaints?

Inconsistent quality of fabrication or workmanship (described as 'ok' in one review),Lack of honesty in business dealings (product or price),Potential delays or failures to meet specific expectations (e.g., quote timeline)

🛡️What warranties are offered?

No specific warranties or guarantees are explicitly mentioned in the positive reviews. A negative review states a warranty was not offered for a potential repair.,A standard or basic guarantee or warranty may typically be offered, but this is not consistently or clearly communicated in the provided reviews.

👥How is customer service rated?

Excellent

💰What about pricing?

Pricing is often described as fair, with upgrades noted for cost. One review specifically mentions a good price-to-value ratio. However, a reviewer advises caution regarding overall business honesty rather than just pricing.

🔧Any care tips mentioned?

Information regarding care or maintenance tips for countertops is rare and only one reviewer mentions needing 'sealing' for marble.

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