
K B Tops Inc
105 Aragona Blvd # 103, Virginia Beach, VA 23462, USA
The reviews for the countertops supplier present a mixed picture. Potential customers report positive experiences regarding the quality of products (particularly granite and solid wood), installation speed, craftsmanship, and customer service from specific employees like 'Janny'. However, numerous reviews highlight significant negative experiences, including installation errors, poor workmanship after extended periods, unprofessional or rude customer service, miscommunication, delays in response, issues with warranties, and high costs. There are strong warnings against the company, suggesting that customer experiences can vary greatly, and some potential customers find the company satisfactory while others find it unsatisfactory. The business appears established (based on comments about long-term satisfaction and multiple jobs) but faces concerning customer service and installation quality issues prominently featured in negative feedback.
Granite,Solid wood
Unknown
Unknown
Installation errors,Poor workmanship (quality/defects),Customer service issues (rude/uncaring),Communication failures (misinformation),Warranty problems
Not mentioned in positive reviews; Negative reviews reference warranty guarantees being broken rather than explicitly mention offered terms
Unknown
Positive mentions of good value and competitive pricing,Negative mentions of high prices and poor value
No specific care or maintenance tips for countertops were mentioned in the reviews.

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