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Cosmos Granite & Marble

(4.4)
38 reviews

Cosmos Granite & Marble Reviews

Customer reviews for Cosmos Granite predominantly feature positive feedback. The business is praised for its extensive product selection, including various materials like granite, quartz, quartzite, and solid surface options. Staff members are repeatedly described as knowledgeable, friendly, patient, and helpful, contributing to a positive customer experience, often contrasting this favorably with other suppliers. The showroom is noted for its organization and large displays, allowing easy browsing. Potential customers can expect well-trained staff, a wide range of materials, helpful guidance, a clean and organized facility, and generally high levels of service and product quality. Occasional minor issues were mentioned but do not dominate the reviews.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

granite,quartz,quartzite,solid surface

How is the quality rated?

Excellent

⏱️What is the typical response time?

Quick assistance provided where noted (e.g., helpful staff shortly after arrival, resolving questions promptly).

📝What are common complaints?

Mislabeling/organization difficulty (e.g., slabs facing backward, not labeled).,Inconsistencies in stated operating hours (website vs. actual).,One instance of insufficient order details provided. (Cracked slab noted after year, potentially related to heat or pre-existing chip).

🛡️What warranties are offered?

No specific standard warranties were detailed in the majority of positive reviews. One review mentioned repair services (for heat crack) after the fact, implying a service policy rather than an explicit guarantee. No recall of formal warranties discussed unless relating to material defects in negative reviews needing financial compensation for repair, which seems unlikely standard procedure if warranties existed were not upheld. General overall product satisfaction is noted, not guarantee specifics.

👥How is customer service rated?

Excellent

💰What about pricing?

No specific complaints about pricing were mentioned in the provided summaries. The focus was more on selection, service, and product quality.

🔧Any care tips mentioned?

No specific individual care instructions were provided within the collected reviews.

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