Top Countertop Providers in Raleigh

USA

Find countertop providers in Raleigh, USA. Get addresses, service areas, ratings and reviews for countertop companies.

πŸͺ¨ 220 providers

Available Countertop Providers in Raleigh, USA

Butcher Block Countertops in Raleigh, USA

The Countertop Factory Inc - Countertop provider

The Countertop Factory Inc

(4.8)
38 reviews

πŸ“ 6009 Triangle Dr, Raleigh, NC 27617, USA

πŸ“ž +1 919-510-9001

Customer reviews for The Countertop Factory consistently reflect predominantly positive experiences. Potential customers can expect high-quality materials and meticulous installation from the crew members, led by employees like Michael Dean and Shawn, resulting in a generally smooth and professional process. While staff are frequently complimented for their customer service, friendliness, and knowledge, there is one distinct negative review citing a stock availability issue with an initially ordered material. Overall, the reviews indicate that the company maintains high standards across its offerings.

🌳 Common Materials

quartz,granite,silestone,hanstone

⭐ Quality Rating

Excellent

⏱️ Response Time

Generally fast response (minutes to hours) for customer service inquiries or minor issues; no specific average quoted.

πŸ“ Common Complaints

An issue with stock unavailability occurred for a specific order (Lowes experience).

πŸ›‘οΈ Warranties Offered

The reviews mention that warranties or guarantees are offered, but specific details are not provided by the reviewers in sufficient detail for mention. Terms may include installation and material guarantees and are often backed by stone or quartz suppliers (e.g., Cosmos Granite/Marble mentioned once).

πŸ‘₯ Customer Service Rating

Good

πŸ’° Pricing Feedback

Customers found the pricing to be reasonable or reasonably priced compared to alternatives explored (like Lowes).

πŸ“‹ Care Tips

Specific general care tips were not frequently mentioned in the reviews, though some reviews noted that cleaners should be appropriate for the counter material and potentially suggested by the installation crew.

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KJ Natural Stone - Countertop provider

KJ Natural Stone

(4.7)
371 reviews

πŸ“ 532 S New Hope Rd, Raleigh, NC 27610, USA

πŸ“ž +1 919-999-2907

People say this countertop store offers a wide selection of quartz, marble, and remnant pieces. They highlight the competitive pricing and excellent service. They also like the professional, thorough, and reliable staff.

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Atlantic Countertops - Countertop provider

Atlantic Countertops

(4.5)
48 reviews

πŸ“ 5250 Old Wake Forest Rd, Raleigh, NC 27609, USA

πŸ“ž +1 919-981-0163

Reviews for Atlantic Countertops highlight predominantly positive experiences with the quality, craftsmanship, and installation of countertops. Customers frequently praise the professionalism, friendliness, and expertise of the staff and installers, as well as the variety in material selection. Exceptionally positive feedback is common regarding both the product and the customer service experience. However, a few reviews note challenges with pricing transparency, unexpected cost changes, delays in providing quotes/installation schedules, and communication breakdowns, with one instance citing budget discrepancies and another service refusal. On the other hand, negative reviews express frustration and poor service experiences. Notable comments also mention specific staff members like John, Jeff, Allison, Sophia, and Rachel, and note that the company is a WOSB (Woman Owned Small Business).

🌳 Common Materials

Quartz,Laminate,Soapstone,Granite

⭐ Quality Rating

Excellent

⏱️ Response Time

Varies (Quick replies noted; delays or lack of schedule mentioned in negative cases)

πŸ“ Common Complaints

Pricing confusion/bait and switch,Poor or non-communicative service,Unexpected cost changes

πŸ›‘οΈ Warranties Offered

Lifetime warranty offered for specific surface types (e.g., quartz surface)

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CityRock Countertops - Countertop provider

CityRock Countertops

(4.7)
147 reviews

πŸ“ 10310 Moncreiffe Rd #107, Raleigh, NC 27617, USA

πŸ“ž +1 919-205-3232

People say this countertop store offers a great selection of small-sized granite and leathered granite countertops. They highlight the professional, efficient, and flexible service, and the welcoming environment. They also like the knowledgeable staff and the turnkey services, including plumbing.

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UrbanSource Countertops - Countertop provider

UrbanSource Countertops

(4.5)
57 reviews

πŸ“ 4302 New Bern Ave, Raleigh, NC 27610, USA

πŸ“ž +1 919-879-2091

The majority of customer reviews for Urban Source Countertops are highly positive, praising aspects such as the professionalism and expertise of their staff (like Penny and Del), the high quality of countertops (particularly granite), the skillful and punctual installation teams, and the excellent customer service experience. Customers consistently recommend the company for their countertop fabrication and installation services, noting competitive pricing and good value for money compared to big-box stores or other providers. Minor isolated issues like communication errors or extra costs are occasionally mentioned but are not representative of the overall customer experience. Reviews highlight granite as a popular and favored material, though other materials like quartz, silestone, and marble are also mentioned.

🌳 Common Materials

granite,quartz,silestone,marble,stone

⭐ Quality Rating

Excellent

⏱️ Response Time

Generally punctual and timely (e.g., on schedule, quick turn around time), but specific average times are not quantified in the reviews.

πŸ“ Common Complaints

Miscommunication within the office (1 instance),Deposit or additional cut-out costs (mentioned as potential hidden expenses in 1-2 instances),Price increase near the time of installation (attempted),Difficulty finding exact styles (soapstone look-alike in 1 instance)

πŸ›‘οΈ Warranties Offered

10-year warranty is occasionally mentioned, with details often not specified beyond the duration or types of coverage (surface flaws typically covered).

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Priced competitively, unbeatably, below market rate, and often cheaper than big-box stores or similar providers. Value for money is frequently commented on. Occasional mention of additional costs or hidden fees (like cut-out), but overall perception is positive regarding pricing.

πŸ“‹ Care Tips

A specific care tip is mentioned: Avoid using acidic substances on stone surfaces.

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Stone City Countertops - Countertop provider

Stone City Countertops

(4.9)
80 reviews

πŸ“ 1605 Wake Forest Rd, Raleigh, NC 27604, USA

πŸ“ž +1 919-838-8828

Customer reviews for a countertop supplier are predominantly positive. Stone City is praised for its high-quality customer service, impressive mix of materials, and professional installation. Positive feedback frequently mentions Hugo, David, and Scott as key representatives, often highlighting their expertise, customer-focused advice, efficiency, and high standard of work compared to competitors. Many customers emphasize receiving competitive pricing. Reviews indicate fast response times, with quotes and jobs scheduled within days or weeks. One review, however, notes a potential limitation regarding customer contact methods if the business phone is not answered, highlighting an isolated service communication issue.

🌳 Common Materials

granite,marble,quartz

⭐ Quality Rating

Excellent

⏱️ Response Time

Very Fast Average (quotes often provided within 24/48 hours, jobs completed within a few weeks at maximum)

πŸ“ Common Complaints

Limited customer contact availability

πŸ›‘οΈ Warranties Offered

No specific information provided in the reviews regarding warranties or guarantees for materials or installation.

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Pricing is consistently described as competitive or the best price received.

πŸ“‹ Care Tips

Sealing marble countertops

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Web-Don, Inc. - Countertop provider

Web-Don, Inc.

(4.5)
30 reviews

πŸ“ 2728 Capital Blvd #148, Raleigh, NC 27604, USA

πŸ“ž +1 919-831-3526

The reviews mention Web-Don as a general supplier offering a range of materials including Wilson Art laminate and Gibraltar solid surface, along with countertops and cabinetry. Positive aspects highlighted include friendly and helpful staff, courteous service, efficient processes, and high-quality products, though some detailηš„δ»·ε€Ό and specific features like granite specifics are limited. Potential customers should be aware that the business may require accounts or commercial relationships, payment of sales tax is noted, and their exact location can be challenging to find using standard directions.

🌳 Common Materials

Wilson Art laminate,Gibraltar solid surface material

⭐ Quality Rating

Excellent

⏱️ Response Time

Unknown

πŸ“ Common Complaints

Strict account or commercial client requirement for purchases; difficulty finding the store location using major mapping services (e.g., Google); reports of potential rudeness (not generalized/typical).

πŸ›‘οΈ Warranties Offered

Unknown

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Unknown

πŸ“‹ Care Tips

Unknown

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Stone Basyx Raleigh - Countertop provider

Stone Basyx Raleigh

(5)
202 reviews

πŸ“ 1115 N New Hope Rd, Raleigh, NC 27610, USA

πŸ“ž +1 919-706-1312

Based on the provided reviews, customers consistently praise Stone Basyx for its extensive selection of materials such as quartzite, soapstone, granite, and marble, along with highly knowledgeable and helpful staff members frequently mentioned by name who provide excellent customer service and support throughout the selection and ordering process. The reviews predominantly focus on positive experiences without specific details on pricing or complaints.

🌳 Common Materials

quartzite (specifically Taj Mahal),soapstone,granite,marble

⭐ Quality Rating

Excellent

⏱️ Response Time

Unknown

πŸ“ Common Complaints

πŸ›‘οΈ Warranties Offered

Unknown

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Unknown

πŸ“‹ Care Tips

Unknown

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ProSource of Raleigh - Countertop provider

ProSource of Raleigh

(4.5)
84 reviews

πŸ“ 2905 Spring Forest Rd, Raleigh, NC 27616, USA

πŸ“ž +1 919-346-6774

The reviews for the supplier business, ProSource, indicate consistently high praise for its staff, expertise, and customer service, particularly for products like flooring, cabinetry, and remodeling services. Key positives include knowledgeable employees (e.g., Liz Poirier, Ivonnie, John Kata), efficient service, and high-quality materials. Potential issues mentioned include minor delays due to stock shortages and isolated unprofessional communication experiences from customers. The business is noted for professionalism, innovation, and exceeding expectations. However, all feedback is positive overall, acknowledging that staff often provide excellent support and guidance.

🌳 Common Materials

Engineered wood floors,Revotec flooring,Quartz

⭐ Quality Rating

Excellent

⏱️ Response Time

Good

πŸ“ Common Complaints

Minor delays due to potential stock unavailability,Occasional miscommunication or lack of responsiveness from specific staff

πŸ›‘οΈ Warranties Offered

None explicitly mentioned in the reviews

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Positive overall, with mentions of value for money and satisfaction with the service, but no explicit details or criticism provided

πŸ“‹ Care Tips

Lovely floors selected but no specific care tips were listed in the provided reviews

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Geo's Marble & Granite - Countertop provider

Geo's Marble & Granite

(4.8)
50 reviews

πŸ“ 2810 Yonkers Rd #4b, Raleigh, NC 27604, USA

πŸ“ž +1 919-699-4376

The reviews predominantly highlight a positive customer experience, with praise for the quality of quartz and granite countertops and professional, efficient installation. The company, Geo's Marble & Granite, is noted for competitive pricing, prompt service, and helpful customer service staff. One review mentions faster lead times than big box stores, and several indicate repeat business. Common themes of satisfaction include knowledge, friendliness, and thoroughness during both the selection and sales/installation processes. An outlier review, however, cites dissatisfaction with customer service response times.

🌳 Common Materials

granite,quartz

⭐ Quality Rating

Excellent

⏱️ Response Time

Quick

πŸ“ Common Complaints

Slow response from customer service staff

πŸ›‘οΈ Warranties Offered

Not specified in reviews

πŸ‘₯ Customer Service Rating

Poor

πŸ’° Pricing Feedback

Good value/price, competitive compared to other sources/competitors

πŸ“‹ Care Tips

Yes, care and maintenance instructions are provided by company staff (e.g., Diana, Elizabeth)

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Capital Granite & Marble, LLC - Countertop provider

Capital Granite & Marble, LLC

(5)
194 reviews

πŸ“ 500 S New Hope Rd #101, Raleigh, NC 27610, USA

πŸ“ž +1 919-322-1560

Customer reviews for the countertops supplier highlight consistently positive experiences regarding professional customer service, timely communication and installation, high-quality materials and craftsmanship, and competitive pricing. Iris and Juan are frequently praised for their helpfulness, expertise, and professionalism. Projects include quartz, granite, and marble countertops and various installations (bathrooms, kitchens, spas). Positive feedback emphasizes prompt responses, efficient processes, attention to detail, and overall satisfaction, recommending the company without notable criticisms.

🌳 Common Materials

Quartz,Granite,Marble

⭐ Quality Rating

Excellent

⏱️ Response Time

Several reviews mention quick responses for quotes and thorough communication, with one citing the first company to respond to their project.

πŸ“ Common Complaints

πŸ›‘οΈ Warranties Offered

Reviews indicate that warranties are offered for both the countertops and installation, though specific details are not always provided.

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Generally positive feedback about pricing, with phrases like 'reasonably priced,' 'great value,' 'efficient,' and one reviewer noting 'great attention to detail' aligned with value received.

πŸ“‹ Care Tips

One review mentions a tip regarding protecting stone by suggesting a 'stone-friendly cleaner', possibly implying protective measures against spills or use of specific cleaners.

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East Coast Granite & Marble - Hobby Ct - Countertop provider

East Coast Granite & Marble - Hobby Ct

(4.7)
57 reviews

πŸ“ 3312 Hobby Ct, Raleigh, NC 27604, USA

πŸ“ž +1 919-629-9985

This review analysis reveals predominantly positive experiences from customers, with strong praise directed towards the quality of installations (exceptional craftsmanship and meticulousness), customer service (helpful staff, responsiveness, professionalism), and pricing (reasonable and competitive, often perceived as excellent value). Potential customers are advised that services appear readily available and installation processes are handled smoothly and efficiently. While specific material recommendations focus on quartz, granite, marble, and quartzite, customer feedback does not specifically cover detailed care instructions. A very small minority of reviews mention slightly higher prices compared to others or a concern about service accountability, but these do not appear to be widespread issues based on the majority feedback presented.

🌳 Common Materials

quartz,granite,marble,quartzite,Calacatta Gold

⭐ Quality Rating

Excellent

⏱️ Response Time

Quick; estimates received promptly, staff responsive to project delays.

πŸ“ Common Complaints

Price slightly higher for some materials/slabs compared to others (mentioned 1-2 times). Lack of accountability cited (once implied in poor service review). General installation timing mentioned as occasionally not adhering to schedule (once).

πŸ›‘οΈ Warranties Offered

No specific warranties or guarantee terms are mentioned in the reviews.

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Generally perceived positively: prices described as good/bad using real world examples. Compares favorably to other shops (mentioned once as higher).

πŸ“‹ Care Tips

No care or maintenance tips are mentioned in the reviews.

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CRS Marble and Granite Inc - Countertop provider

CRS Marble and Granite Inc

(4.9)
181 reviews

πŸ“ 7521 Exhibit Ct, Raleigh, NC 27617, USA

πŸ“ž +1 919-784-9282

Customer reviews for CRS highlight consistently positive experiences with the customer service team, with staff members described as knowledgeable, friendly, helpful, and patient across multiple interactions. The business is praised for its wide selection of materials in a well-maintained showroom/warehouse environment, and for holding orders for customers facing project delays. However, one review with a 3-year-old granite installation noted a crack under normal use, specifically involving a corner piece. These reviews collectively indicate a business with strong customer service and product range but with a single documented instance of quality issues.

🌳 Common Materials

granite,quartz,quartzite,marble,dolomite

⭐ Quality Rating

Good

⏱️ Response Time

Unknown

πŸ“ Common Complaints

Installation quality or material defects, such as a corner cracking on a granite countertop,Extremely delayed project completion due to external factors (original supplier issues)

πŸ›‘οΈ Warranties Offered

Unknown

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Unknown

πŸ“‹ Care Tips

Avoid dropping heavy objects or applying excessive force to granite countertops to prevent cracking

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Natural Granite & Marble - Countertop provider

Natural Granite & Marble

(4.7)
31 reviews

πŸ“ 3100 Stony Brk Dr, Raleigh, NC 27604, USA

πŸ“ž +1 919-872-1508

Reviews for Natural Granite & Marble primarily focus on the professionalism and skill of owner Sam and his team in installing natural stone countertops like granite, marble, quartzite, and solid surface (likely Corian or Lucite). The selection process is frequently complimented, and many reviews highlight positive experiences with installation quality, overall service, and customer interactions. A diverse range of projects is mentioned, including kitchens, bathrooms, vanities, fireplaces, and fabrication repairs. However, one specific negative experience involving incorrect measurements and poor workmanship is noted. Pricing seems generally satisfactory in positive reviews.

🌳 Common Materials

granite,marble,quartzite,solid surface

⭐ Quality Rating

Excellent

⏱️ Response Time

Not specifically mentioned

πŸ“ Common Complaints

Incorrect measurements (mentioned once as a severe issue),Poor workmanship

πŸ›‘οΈ Warranties Offered

Not mentioned in any review

πŸ‘₯ Customer Service Rating

Excellent/Good

πŸ’° Pricing Feedback

Generally considered satisfactory or competitive with quality work (positive experiences). One review involved quotes.

πŸ“‹ Care Tips

Not mentioned in any review

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MSI Raleigh - Countertop provider

MSI Raleigh

(5)
11 reviews

πŸ“ 385 Spectrum Dr Suite 100, Knightdale, NC 27545, USA

πŸ“ž +1 919-679-6400

Reviews describe a positive customer experience, with feedback on the beautiful showroom, helpful and friendly customer service, and the quality of products such as quartz and tile. The business is praised for its extensive offerings, ease of finding matches, and availability on weekends. Potential customers considering countertops or tile are highlighted as potentially visiting the showroom.

🌳 Common Materials

quartz,tile,countertop

⭐ Quality Rating

Excellent

⏱️ Response Time

No information provided.

πŸ“ Common Complaints

Unknown

πŸ›‘οΈ Warranties Offered

Unknown

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

No information provided about pricing or value.

πŸ“‹ Care Tips

No specific care tips mentioned.

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Home Outlet - Countertop provider

Home Outlet

(4.3)
128 reviews

πŸ“ 3901 Capital Blvd Suite 152, Raleigh, NC 27604, USA

πŸ“ž +1 919-878-0104

Customer reviews highlight various experiences at the countertop supplier. Key positive aspects include friendly and helpful customer service, consistently good quality reported on products, and competitive pricing. Negative feedback focuses on inconsistent communication between team members, delays in shipments (often attributed to pandemic-related stock issues), and occasional product problems like missing parts. The store has a positive reputation overall, with multiple mentions of excellent customer interactions and a wide variety of product selections.

🌳 Common Materials

⭐ Quality Rating

Good

⏱️ Response Time

Mixed, with some citing delays (often pandemic-related) and others reporting no issues or even same-day responses to service calls.

πŸ“ Common Complaints

Inconsistent communication/team coordination,Long delays in shipments/orders,Product defects/missing parts during delivery,Issues with customer service (rude comments or lack of professional courtesy)

πŸ›‘οΈ Warranties Offered

Not directly mentioned in most reviews. One review mentioned satisfaction or exchange for missing spice racks, but formal warranties were not specified or positively confirmed.

πŸ‘₯ Customer Service Rating

Good

πŸ’° Pricing Feedback

Multiple reviews consistently praise the excellent value for money and good prices, often comparing them favorably to other options available.

πŸ“‹ Care Tips

One review mentioned using caution to avoid scratching or denting the cabinets.

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Stone Systems of Raleigh - Countertop provider

Stone Systems of Raleigh

(3)
165 reviews

πŸ“ 3600 Lake Woodard Dr, Raleigh, NC 27604, USA

πŸ“ž +1 919-872-2900

Reviews for Stone Systems, a countertop supplier primarily accessed via retail partners like Home Depot and Lowe's, highlight a mix of positive and negative experiences regarding product quality, installation, customer service, communication, and pricing. Many customers praise the quality of countertops and installation work performed by estimators and installers, with specific mentions of granite, quartz, Dekton, and laminate materials. Common concerns include delays in appointments (including late arrivals for measurements and installations during work hours), scheduling difficulties, communication breakdowns (including call screening and unresponsive staff), inconsistent service (from good to poor experiences), and reported measurement errors or installation issues leading to product damage. Some reviews mention warranties being honored, typically for materials rather than labor in certain cases, and feedback on pricing varies but includes pressure tactics (noted as poor).

🌳 Common Materials

granite,quartz,Dekton,laminate

⭐ Quality Rating

Good

⏱️ Response Time

Vary widely; delays mentioned include long wait times for callbacks and late arrivals for scheduled appointments, particularly measurements and installations (e.g., arriving after 7pm in a 4-hour window).

πŸ“ Common Complaints

Poor communication (call screening, unresponsiveness, issues in the supply chain),Delays in service including late arrivals at appointments,Measurement errors,Installation issues (uneven surfaces, poor adhesion causing sink detachment or cracks),Inconsistent service quality described as 'okay', 'mediocre', or requiring specific managers

πŸ›‘οΈ Warranties Offered

Material warranties acknowledged (e.g., Dekton warranty upheld for product defects like cracks).,Labor warranties (e.g., supervisor repairing uneven installation) implied but not explicitly detailed.

πŸ‘₯ Customer Service Rating

Unknown (varies significantly: positive experiences with office staff and specific reps contrasted with poor experiences regarding response time).

πŸ’° Pricing Feedback

Positive mentions exist regarding the perceived value.,Negative aspects mentioned include no price renegotiation, feeling locked in after initial down payment, and implied pressure regarding production timelines.,Vague language used to describe pricing adequacy in some cases.

πŸ“‹ Care Tips

Cleaning tips mentioned for Dekton.

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Triton Stone of Raleigh - Countertop provider

Triton Stone of Raleigh

(4.8)
16 reviews

πŸ“ 3801 Tarheel Dr Ste. 101, Raleigh, NC 27609, USA

πŸ“ž +1 919-876-1074

Triton Stone is noted for offering a wide selection of countertop materials including marble, granite, and quartzite (particularly Taj Mahal quartzite). Customers frequently praise the knowledgeable and friendly staff, as well as the quality of the countertops and overall customer service. The business is mentioned to provide warranties (such as a 10-year warranty) and is known for handling maintenance and installation through fabricators. One review suggests potentially higher pricing but paired with excellent quality, without clear pricing comparisons across multiple reviews.

🌳 Common Materials

marble,granite,quartzite,Taj Mahal quartzite

⭐ Quality Rating

Good

⏱️ Response Time

Unknown

πŸ›‘οΈ Warranties Offered

10-year warranty mentioned

πŸ‘₯ Customer Service Rating

Good

πŸ’° Pricing Feedback

Good prices mentioned; one review suggests potentially higher prices but paired with excellent quality.

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Hands on Granite Inc - Countertop provider

Hands on Granite Inc

(4.9)
280 reviews

πŸ“ 1260 Kirkland Rd, Raleigh, NC 27603, USA

πŸ“ž +1 919-757-5160

Hands on Granite appears to be a consistently well-regarded countertop supplier based on customer reviews, which predominantly express high satisfaction. Positive feedback highlights excellent quality of countertops and installations, efficient and courteous service from staff like Nadia and Tomas, prompt responses and scheduling, and competitive or fair pricing. Common materials mentioned include quartz and granite, with no specific issues or complaints raised across the reviews.

🌳 Common Materials

Quartz,Granite

⭐ Quality Rating

Excellent

⏱️ Response Time

Not specified in detail, but consistently described as prompt, with 24-hour turnarounds sometimes mentioned.

πŸ“ Common Complaints

No specific complaints were mentioned in the provided reviews.

πŸ›‘οΈ Warranties Offered

No information about warranties or guarantees was explicitly mentioned in the reviews.

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Customers noted satisfaction with the value for money and fair pricing, with at least one explicit mention of being priced significantly less than competitors.

πŸ“‹ Care Tips

No care or maintenance tips for countertops were mentioned in the reviews.

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Architectural Surfaces Southeast: Raleigh & Nashville - Countertop provider

Architectural Surfaces Southeast: Raleigh & Nashville

(4.9)
72 reviews

πŸ“ 511 Hinton Oaks Blvd, Knightdale, NC 27545, USA

πŸ“ž +1 919-431-9494

The reviews indicate a consistently positive customer experience for this countertop supplier, highlighting multiple locations including a Raleigh showroom, friendly and knowledgeable staff such as Yolanda and MaryAnn, a wide selection of materials including quartz, granite, marble, and quartzite, explanations on maintenance, flexible viewing options, and impressive customer service leading to many recommendations. Issues like response times, specific warranty details, complaints, pricing feedback, or variations in quality are not specifically mentioned.

🌳 Common Materials

Quartz,Granite,Marble,Quartzite

⭐ Quality Rating

Excellent

⏱️ Response Time

Not specified

πŸ“ Common Complaints

None

πŸ›‘οΈ Warranties Offered

Unknown

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Not addressed

πŸ“‹ Care Tips

Yolanda explained care for marble and other natural stones, as well as potentially engineered stones like quartz.

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Cheap Granite Countertops in Raleigh, USA

Geo's Marble & Granite - Countertop provider

Geo's Marble & Granite

(4.8)
50 reviews

πŸ“ 2810 Yonkers Rd #4b, Raleigh, NC 27604, USA

πŸ“ž +1 919-699-4376

The majority of reviews for Geo's Marble & Granite highlight a consistently positive experience with the company, particularly praising their customer service, competitive pricing, quality of installation, and range of materials including quartz and granite. Customers frequently commend the ability to select stones in person, the helpfulness of sales staff, and the efficiency of the ordering and installation process. While many reviews are five stars, one review mentions significant issues with customer service.

🌳 Common Materials

Quartz and granite are frequently mentioned. Quartz is the most frequently commented on, often positively. Granite is the second most common material mentioned. Marble, Mogastone, and others are occasionally mentioned.

⭐ Quality Rating

Excellent

⏱️ Response Time

Service calls (answered/assessed problems) are not explicitly detailed, but quotes are obtained very promptly (e.g., within minutes). Installation is typically completed within a week or two.

πŸ“ Common Complaints

Customer service is mentioned in one review as poor due to slow responsiveness and poor handling of an installation issue. Delivery related issues are also mentioned once.

πŸ›‘οΈ Warranties Offered

Multiple reviews mention "lifetime warranty" (or five-year) typically covering both the material and the fabrication/installation.

πŸ‘₯ Customer Service Rating

Excellent (based on the majority of reviews)

πŸ’° Pricing Feedback

Pricing is frequently highlighted as competitive, lower than big box stores and competitors, or offering good value for money.

πŸ“‹ Care Tips

One review explicitly recommends sealing quartz and granite periodically. Installation team help with selection which often implies instruction on care.

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Hands on Granite Inc - Countertop provider

Hands on Granite Inc

(4.9)
280 reviews

πŸ“ 1260 Kirkland Rd, Raleigh, NC 27603, USA

πŸ“ž +1 919-757-5160

Customer reviews highlight positive experiences with Hands on Granite for countertop installation and service. Potential customers praise the professionalism, promptness, and quality of both the product and installation. A range of materials including granite, quartz, stone, and others are mentioned. The majority of reviews are very positive, with some noting minor issues in complex installations.

🌳 Common Materials

granite,quartz,stone

⭐ Quality Rating

Excellent

⏱️ Response Time

Prompt and quick; next-day service often provided.

πŸ“ Common Complaints

Minor issues reported with initial attempts on complex jobs (e.g., odd-shaped sink installations).

πŸ›‘οΈ Warranties Offered

Not explicitly mentioned in the provided reviews.

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Generally viewed as fair and excellent value for money; one review specifically highlights being $2000 cheaper than competitors for the same product.

πŸ“‹ Care Tips

No specific maintenance tips provided in the reviews.

View Details
Capital Granite & Marble, LLC - Countertop provider

Capital Granite & Marble, LLC

(5)
194 reviews

πŸ“ 500 S New Hope Rd #101, Raleigh, NC 27610, USA

πŸ“ž +1 919-322-1560

Reviews consistently highlight Capital Granite and Marble, praising aspects like professional staff (Juan and Iris), quality materials and installation, efficient service, strong customer communication, and fair pricing. The majority of feedback reflects high satisfaction with the customer experience. The commonly mentioned materials are quartz and granite. Speed of service and responsiveness are noted, though not specified quantitatively.

🌳 Common Materials

Quartz,Granite

⭐ Quality Rating

Excellent

⏱️ Response Time

[object Object]

πŸ“ Common Complaints

None found explicitly in positive reviews; one review expresses cautious satisfaction without specifying issues

πŸ›‘οΈ Warranties Offered

Not mentioned

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Generally described as 'reasonable', 'good value', 'cost effective', and appreciated especially for efficient service handling unplanned issues

πŸ“‹ Care Tips

None found

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CRS Marble and Granite Inc - Countertop provider

CRS Marble and Granite Inc

(4.9)
181 reviews

πŸ“ 7521 Exhibit Ct, Raleigh, NC 27617, USA

πŸ“ž +1 919-784-9282

Customer reviews for CRS predominantly focus on positive experiences with customer service, describing staff members as knowledgeable, helpful, friendly, patient, and going above and beyond. The spacious and well-organized showroom features a wide selection of stones including granite, quartz, marble, and quartzite. While specific pricing isn't discussed, the value is highlighted in comparison to other suppliers. One review mentions a quality issue with a granite countertop cracking early, but the general consensus on quality is positive, with some commending the installation aspect. The business is praised for accommodating customers, holding materials, and providing excellent service even during busy or unexpected times.

🌳 Common Materials

Granite,Quartz,Marble,Quartzite

⭐ Quality Rating

Good

⏱️ Response Time

Unknown

πŸ“ Common Complaints

A single instance of early cracking reported for a granite countertop.

πŸ›‘οΈ Warranties Offered

Not explicitly mentioned in the reviews.

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Price is generally not discussed, but one customer found the experience better than previous bad experiences with another supplier.

πŸ“‹ Care Tips

Not mentioned in the reviews.

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The Countertop Factory Inc - Countertop provider

The Countertop Factory Inc

(4.8)
38 reviews

πŸ“ 6009 Triangle Dr, Raleigh, NC 27617, USA

πŸ“ž +1 919-510-9001

Reviews consistently praise The Countertop Factory for their professionally executed installation services and knowledgeable staff. Customers express high satisfaction with the quality of the countertops (including types such as granite and quartz), excellent customer service interaction, smooth overall process, and appropriate pricing. The company is noted to operate in the Raleigh area and showcases products in a Triangle Drive showroom. While specific quotes regarding response time or warranty details are limited, generally effective issue resolution is mentioned. No specific general countertop care instructions are provided across the reviews.

🌳 Common Materials

granite,quartz,solid surface,silestone

⭐ Quality Rating

Excellent

⏱️ Response Time

Excellent

πŸ“ Common Complaints

Unknown

πŸ›‘οΈ Warranties Offered

Unknown

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Positive (reasonable, competitive, below expectations)

πŸ“‹ Care Tips

Unknown

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Francini Inc. Marble & Granite - Raleigh, NC - Countertop provider

Francini Inc. Marble & Granite - Raleigh, NC

(4.9)
104 reviews

πŸ“ 325 Spectrum Dr #120, Knightdale, NC 27545, USA

πŸ“ž +1 919-231-0000

Reviews consistently praise Francini Inc for its excellent selection, particularly highlighting the vast inventory of stone options (including granite, marble, quartz, quartzite). The overall quality of the stone slabs is frequently described as exquisite. Staff are commended for being highly knowledgeable, friendly, helpful, and patient, with multiple positive interactions reported. Installation experiences are mentioned positively but specific details are rare. While specific pricing is not discussed, the range of options is a recurring theme.

🌳 Common Materials

Granite,Marble,Quartz,Quartzite,Stone

⭐ Quality Rating

Excellent

⏱️ Response Time

Good

πŸ“ Common Complaints

πŸ›‘οΈ Warranties Offered

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

πŸ“‹ Care Tips

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KJ Natural Stone - Countertop provider

KJ Natural Stone

(4.7)
371 reviews

πŸ“ 532 S New Hope Rd, Raleigh, NC 27610, USA

πŸ“ž +1 919-999-2907

People say this countertop store offers a wide selection of quartz, marble, and remnant pieces. They highlight the competitive pricing and excellent service. They also like the professional, thorough, and reliable staff.

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East Coast Granite & Marble - Glenwood Ave - Countertop provider

East Coast Granite & Marble - Glenwood Ave

(4.7)
152 reviews

πŸ“ 9021 Glenwood Ave, Raleigh, NC 27617, USA

πŸ“ž +1 919-800-8886

People say this countertop store provides top-notch materials and craftsmanship. They highlight the efficient and professional service, and the prompt and respectful installers. They also like the knowledgeable and helpful staff.

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Stone Basyx Raleigh - Countertop provider

Stone Basyx Raleigh

(5)
202 reviews

πŸ“ 1115 N New Hope Rd, Raleigh, NC 27610, USA

πŸ“ž +1 919-706-1312

Customer reviews for this Raleigh-area countertop supplier primarily highlight its extensive selection of materials like granite, marble, soapstone, and quartzite, along with knowledgeable and helpful staff known for patient guidance. Potential customers consistently receive positive feedback regarding installation service, delivery efficiency, and overall customer experience, indicating high satisfaction with the quality, service, and collaborative process of slab selection and ordering.

🌳 Common Materials

granite,marble,soapstone,quartzite

⭐ Quality Rating

Excellent

⏱️ Response Time

Typically prompt

πŸ“ Common Complaints

No significant complaints were mentioned in the reviews.

πŸ›‘οΈ Warranties Offered

No specific warranties or guarantees were mentioned in the reviews.

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

No feedback regarding pricing or value for money was provided in the reviews.

πŸ“‹ Care Tips

View Details
UrbanSource Countertops - Countertop provider

UrbanSource Countertops

(4.5)
57 reviews

πŸ“ 4302 New Bern Ave, Raleigh, NC 27610, USA

πŸ“ž +1 919-879-2091

Reviews for Urban Source Countertops (also referred to as Artelye in some reviews) highlight predominantly positive experiences. Customers frequently praise professional and efficient customer service staff, precise and timely measurements and installations, especially noting impressive work with granite countertops. The quality of both materials and workmanship is rated very high. While services are often described as competitive, some confusion arises regarding pricing increases or included services mid-process, and a few reviews lament specific communication errors. Granite and quartz are the most commonly mentioned materials.

🌳 Common Materials

Granite,Quartz

⭐ Quality Rating

Excellent

⏱️ Response Time

Reviews mention prompt service, quick turnaround, and errors being resolved by prompt return to the customer. However, initial pricing or quote accuracy can sometimes be questioned.

πŸ“ Common Complaints

Pricing increases mid-process without prior full disclosure or acceptance,Initial miscommunication (e.g., within the office regarding the project timeline or estimate)

πŸ›‘οΈ Warranties Offered

Mentioned in several reviews (e.g., 'Great to do business with a company that does a great job at a good price' implying warranty presence, but specific details are not consistently provided; some reviewers seem aware of warranty terms incident to warranty claims being made)

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Customers frequently note that pricing is competitive, often cheaper than big box stores, and they find good value for money overall. However, some confusion arose from unexpected price increases during the project.

πŸ“‹ Care Tips

No care or maintenance tips were mentioned in the reviews.

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NCO Custom Marble & Granite - Countertop provider

NCO Custom Marble & Granite

(5)
20 reviews

πŸ“ 8804 Gulf Ct E, Raleigh, NC 27617, USA

πŸ“ž +1 919-782-3335

Customer reviews for NCO Custom emphasize high levels of satisfaction with the company's services. Key points include the professionalism and expertise of the team, efficient and fast response times for service calls and installations, high-quality craftsmanship in material fabrication and installation across various types like granite and quartz, positive experiences with customer service, and feedback on fair pricing and care instructions for countertops. No complaints or detailed warranty information are mentioned in the reviews.

🌳 Common Materials

Granite,Quartz,Stone

⭐ Quality Rating

Excellent

⏱️ Response Time

Very fast; response times are described as lightening or quick, with some installations and quotes completed within 48 hours or less.

πŸ›‘οΈ Warranties Offered

Not mentioned or specified in the reviews.

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Customers commend the company for offering great prices and good value for money, with positive feedback on competitive rates and overall cost-effectiveness.

πŸ“‹ Care Tips

Granite countertops may require resealing for maintenance, as noted in one review dealing with installation and subsequent care.

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Custom Stone Edge Services LLC - Countertop provider

Custom Stone Edge Services LLC

(4.9)
35 reviews

πŸ“ 8820 Gulf Ct Suite B, Raleigh, NC 27617, USA

πŸ“ž +1 984-298-5656

People say this countertop store offers a wide selection of remnants and provides custom fabrication and installation of countertops and backsplashes. They highlight the reasonable pricing, quick turnaround times, and the team's professionalism, punctuality, and attention to detail. They also like the friendly and helpful service, and the clean installation process.

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Atlantic Countertops - Countertop provider

Atlantic Countertops

(4.5)
48 reviews

πŸ“ 5250 Old Wake Forest Rd, Raleigh, NC 27609, USA

πŸ“ž +1 919-981-0163

Atlantic Countertops is a supplier and installer of various countertops based on customer experiences. Materials mentioned include quartz, granite, laminate, soapstone, and others, often praised for quality and craftsmanship. Installation service is frequently highlighted as professional and efficient, though some reviews note communication issues. Pricing is generally considered fair or competitive, but customers should confirm quotes. Customer service varies widely, with many praising support but a few reporting poor experiences. No specific warranties or maintenance tips are consistently mentioned in positive reviews, while negative ones caution about quality and price discrepancies.

🌳 Common Materials

quartz,granite,laminate,soapstone

⭐ Quality Rating

Good

⏱️ Response Time

Unknown

πŸ“ Common Complaints

Lack of clear timeline or poor communication on installation delays,Inconsistent pricing or quote changes upon project initiation,Issues with product quality (e.g., poor material or outdated surfaces)

πŸ›‘οΈ Warranties Offered

Unknown

πŸ‘₯ Customer Service Rating

Good

πŸ’° Pricing Feedback

Most customers describe pricing as fair or competitive; however, some reviews mention uncertainty in quotes.

πŸ“‹ Care Tips

Unknown

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CityRock Countertops - Countertop provider

CityRock Countertops

(4.7)
147 reviews

πŸ“ 10310 Moncreiffe Rd #107, Raleigh, NC 27617, USA

πŸ“ž +1 919-205-3232

People say this countertop store offers a great selection of small-sized granite and leathered granite countertops. They highlight the professional, efficient, and flexible service, and the welcoming environment. They also like the knowledgeable staff and the turnkey services, including plumbing.

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Architectural Surfaces Southeast: Raleigh & Nashville - Countertop provider

Architectural Surfaces Southeast: Raleigh & Nashville

(4.9)
72 reviews

πŸ“ 511 Hinton Oaks Blvd, Knightdale, NC 27545, USA

πŸ“ž +1 919-431-9494

Based on customer reviews, the business emphasizes natural stone countertops such as quartz, quartzite, marble, granite, and wood accents. It is highlighted for its extensive showroom with numerous slab options and a well-organized warehouse inventory. Staff members, particularly Yolanda and MaryAnn, are repeatedly praised for their exceptional customer service, knowledge, patience, and professionalism during the selection and consultation process. Showroom experiences consistently rank highly for warmth, helpfulness, and education on materials and care. Negative feedback or installation quality comments are not present in the reviews.

🌳 Common Materials

quartz,quartzite,marble,granite,natural stone

⭐ Quality Rating

Excellent

⏱️ Response Time

Unknown

πŸ“ Common Complaints

πŸ›‘οΈ Warranties Offered

Unknown

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Unknown

πŸ“‹ Care Tips

[object Object]

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Cary Granite - Countertop provider

Cary Granite

(4.8)
75 reviews

πŸ“ 828 Purser Dr, Raleigh, NC 27603, USA

πŸ“ž +1 919-274-3125

Reviews for Cary Granite consistently praise the company's overall experience, customer service, and installation quality. Potential customers can expect professional staff, courteous service, and high-quality countertops installed by a skilled team. The company is noted for having a good selection of materials, reasonable pricing, fast turnaround times (for templating, quotes, and installation), and knowledgeable staff. No common specific issues or complaints are raised in the provided reviews, and specific warranties are not mentioned.

🌳 Common Materials

granite,quartz

⭐ Quality Rating

Excellent

⏱️ Response Time

Generally quick/favorable (Excellent/Fast)

πŸ“ Common Complaints

None mentioned in the positive reviews provided.

πŸ›‘οΈ Warranties Offered

None specifically mentioned in the reviews.

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Reasonable, fair, competitive, excellent value

πŸ“‹ Care Tips

None mentioned in the provided reviews.

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Stone City Countertops - Countertop provider

Stone City Countertops

(4.9)
80 reviews

πŸ“ 1605 Wake Forest Rd, Raleigh, NC 27604, USA

πŸ“ž +1 919-838-8828

The reviews highlight a predominantly positive experience with the business, praising the quality of service, friendly and knowledgeable staff (e.g., Hugo and David), professional installation, and competitive pricing. Customers frequently mention great selection, ease of the process, and repeat business. However, a single negative review points to issues with customer phone service and communication.

🌳 Common Materials

granite,quartz,marble

⭐ Quality Rating

Excellent

⏱️ Response Time

Response times are not explicitly mentioned across all reviews, but some reviews note quick service quoting and execution of orders.

πŸ“ Common Complaints

Poor phone service,Horrible communication,Slow ordering process

πŸ›‘οΈ Warranties Offered

No warranties or guarantees are mentioned in the reviews.

πŸ‘₯ Customer Service Rating

Good

πŸ’° Pricing Feedback

Feedback on pricing is overwhelmingly positive, with multiple reviews mentioning competitive pricing, good value, and the best price found.

πŸ“‹ Care Tips

No specific care or maintenance tips for countertops are mentioned in the reviews.

View Details
Natural Granite & Marble - Countertop provider

Natural Granite & Marble

(4.7)
31 reviews

πŸ“ 3100 Stony Brk Dr, Raleigh, NC 27604, USA

πŸ“ž +1 919-872-1508

Customer reviews indicate generally positive feedback from repeat and new clients regarding the selection and quality of materials like granite, marble, quartzite, and solid surface, as well as the customer service and installation quality. Several reviews mention satisfactory pricing and provide care tips. A single review highlights a poor experience with significant service and quality issues, but this appears to be an outlier as most reviews describe excellent service.

🌳 Common Materials

granite,marble,quarquirtse,solid surface

⭐ Quality Rating

Excellent

⏱️ Response Time

Unknown

πŸ“ Common Complaints

Unknown

πŸ›‘οΈ Warranties Offered

Unknown

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Positive feedback regarding competitiveness and value for money.

πŸ“‹ Care Tips

Appropriate sealing, as mentioned in one review.

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East Coast Granite & Marble - Hobby Ct - Countertop provider

East Coast Granite & Marble - Hobby Ct

(4.7)
57 reviews

πŸ“ 3312 Hobby Ct, Raleigh, NC 27604, USA

πŸ“ž +1 919-629-9985

The reviews for East Coast Granite & Marble highlight several key aspects for potential customers. The business appears to be a go-to source for quartz, granite, and marble countertops, with experienced staff praised for helpful guidance. Installation is frequently described as professional, prompt, meticulous, and high-quality, contributing significantly to customer satisfaction. Pricing is often compared favorably as reasonable or competitive, with quotes noting value for money against alternatives. Some reviews express appreciation for responsiveness and communication. The company is mentioned as having a wide material selection, offering a good range of styles and finishes. One review specifically mentions Calacatta Gold as a popular material. There is generally positive sentiment about the business, except for a single complaint regarding customer service. Professionalism and speed seem to be primary strengths.

🌳 Common Materials

[object Object]

⭐ Quality Rating

Excellent

⏱️ Response Time

Often Prompt

πŸ“ Common Complaints

Poor Service and No Accountability

πŸ›‘οΈ Warranties Offered

Not Mentioned

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Good Value for Money; Competitive; Reasonable

πŸ“‹ Care Tips

Not Mentioned

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Professional Granite Inc. - Countertop provider

Professional Granite Inc.

(5)
16 reviews

πŸ“ 2810 Yonkers Rd #5d, Raleigh, NC 27609, USA

πŸ“ž +1 919-825-9409

The reviews describe multiple positive experiences highlighting swift and professional installation services, particularly for granite countertops, at competitive prices in Raleigh. Customer service is praised for being knowledgeable, helpful, and efficient. No negative feedback or complaints were mentioned. Granite is noted as the material of focus without specific pricing details being provided in the reviews.

🌳 Common Materials

Granite

⭐ Quality Rating

Excellent

⏱️ Response Time

Unknown

πŸ“ Common Complaints

No complaints mentioned

πŸ›‘οΈ Warranties Offered

No warranties mentioned

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Customers mentioned good, competitive, and great prices, finding value for money.

πŸ“‹ Care Tips

No tips provided

View Details

Concrete Countertops in Raleigh, USA

CRS Marble and Granite Inc - Countertop provider

CRS Marble and Granite Inc

(4.9)
181 reviews

πŸ“ 7521 Exhibit Ct, Raleigh, NC 27617, USA

πŸ“ž +1 919-784-9282

Reviews highlight an exceptional customer service experience at CRS with staff consistently described as knowledgeable, helpful, patient, and going above and beyond. Potential customers seeking granite, quartz, marble, quartzite, and dolomite countertops are encouraged by the positive testimonials regarding material selection, quality (with one isolated incident noted), the positive customer service rating, and the extensive showroom display. Overall experiences are frequently described as great, wonderful, or excellent.

🌳 Common Materials

granite,quartz,marble,quartzite,dolomite

⭐ Quality Rating

Excellent

⏱️ Response Time

Service generally prompt even towards closing hours; prompt email responses noted.

πŸ“ Common Complaints

One review cited an isolated incident of cracking shortly after installation, which is considered an issue. Feedback on food quality maintenance or how food affects the countertop is not present.

πŸ›‘οΈ Warranties Offered

No specific warranty information is provided in the majority of the reviews.

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

No feedback regarding pricing or perceived value for money is provided in the reviews.

πŸ“‹ Care Tips

No care or maintenance tips are mentioned in any of the positive reviews.

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Southern Stone Supply - Countertop provider

Southern Stone Supply

(4.2)
32 reviews

πŸ“ 6909 Capital Blvd, Raleigh, NC 27616, USA

πŸ“ž +1 919-570-1555

Customer reviews for Southern Stone Supply indicate a range of experiences. Potential customers benefit from positive aspects such as knowledgeable staff who provide good advice, high-quality materials for applications like hearths and fireplaces, and positive service interactions that include quick delivery and estimated pricing. However, some reviews include cautionary notes, such as concerns about billing accuracy, inconsistent customer service attitudes, and issues with return policies that could affect the overall experience for businesses or individuals.

🌳 Common Materials

flagstone, stone, ledger stone, stacked limestone

⭐ Quality Rating

Excellent

⏱️ Response Time

Unknown

πŸ“ Common Complaints

Billing errors, negative encounters with staff (due to attitude or service issues), refusal to accept returns

πŸ›‘οΈ Warranties Offered

Not mentioned

πŸ‘₯ Customer Service Rating

Unknown

πŸ’° Pricing Feedback

Some customers praise the good value and reasonable pricing, while others warn of potential overpricing, high costs, or fraudulent billing in specific instances

πŸ“‹ Care Tips

Not mentioned

View Details
KJ Natural Stone - Countertop provider

KJ Natural Stone

(4.7)
371 reviews

πŸ“ 532 S New Hope Rd, Raleigh, NC 27610, USA

πŸ“ž +1 919-999-2907

People say this countertop store offers a wide selection of quartz, marble, and remnant pieces. They highlight the competitive pricing and excellent service. They also like the professional, thorough, and reliable staff.

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Francini Inc. Marble & Granite - Raleigh, NC - Countertop provider

Francini Inc. Marble & Granite - Raleigh, NC

(4.9)
104 reviews

πŸ“ 325 Spectrum Dr #120, Knightdale, NC 27545, USA

πŸ“ž +1 919-231-0000

These reviews highlight a consistently excellent customer experience, focusing on Frankini Inc.'s extensive inventory and showroom space, particularly praising the knowledgeable and friendly staff who assist clients throughout the selection and ordering process. Positive mentions include the well-organized warehouse displaying various materials (granite, marble, quartz, quartzite, porcelain), the quality of the stone slabs described as 'exquisite' and 'beautiful', the helpful guidance provided to customers with specific selections, and prompt service. While the specifics of pricing and warranties are either not discussed or vary by case, the overall sentiment is highly positive regarding both product quality and customer service.

🌳 Common Materials

granite,marble,quartz,quartzite,porcelain

⭐ Quality Rating

Excellent

⏱️ Response Time

Unknown

πŸ“ Common Complaints

None reported

πŸ›‘οΈ Warranties Offered

Varies by case, some mention a one-year guarantee (priced separately)

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Unknown

πŸ“‹ Care Tips

None provided

View Details
Turning Point Supply - Countertop provider

Turning Point Supply

(5)
31 reviews

πŸ“ 3208-116 Wellington Ct, Raleigh, NC 27615, USA

πŸ“ž +1 919-794-7442

The reviews consistently praise the customer service, highlighting helpful and knowledgeable staff, positive response experiences, and good value for money. Specific mention is made of concrete countertops and excellent training classes offered, which are viewed as beneficial learning resources. No pricing information or quality ratings are provided by the customers, leaving these aspects unknown based on this feedback. Benefits or services discussed include product selection, pricing, education/training, and installation.

🌳 Common Materials

Concrete

⭐ Quality Rating

Excellent

⏱️ Response Time

Unknown

πŸ“ Common Complaints

Unknown

πŸ›‘οΈ Warranties Offered

Unknown

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Good

πŸ“‹ Care Tips

Unknown

View Details
East Coast Granite & Marble - Hobby Ct - Countertop provider

East Coast Granite & Marble - Hobby Ct

(4.7)
57 reviews

πŸ“ 3312 Hobby Ct, Raleigh, NC 27604, USA

πŸ“ž +1 919-629-9985

Customer reviews for this countertop supplier highlight strongly positive experiences across multiple projects, focusing on the professional installation process, high quality of materials like quartz and granite, fair pricing perceived as competitive, and responsive customer service staff. A majority of reviews express high satisfaction with the selection, installation quality, professionalism, and pricing structure. One review mentions potentially high pricing and service issues despite the overall positive tone from many satisfied customers. No specific care instructions beyond general advice are consistently mentioned.

🌳 Common Materials

Quartz,Granite

⭐ Quality Rating

Excellent/Poor mentioned

⏱️ Response Time

Prompt response times for estimates mentioned

πŸ“ Common Complaints

Poor service not clearly resolved

πŸ›‘οΈ Warranties Offered

Lifetime warranty mentioned,10-year warranty mentioned (natural stone)

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Good prices mentioned,Fair prices mentioned,Reasonable prices mentioned,Potentially high pricing noted

πŸ“‹ Care Tips

Surface appropriate for quartz mentioned (if counter or sink edge)

View Details
Hands on Granite Inc - Countertop provider

Hands on Granite Inc

(4.9)
280 reviews

πŸ“ 1260 Kirkland Rd, Raleigh, NC 27603, USA

πŸ“ž +1 919-757-5160

Potential customers should recognize that Hands on Granite has received predominantly positive reviews focused on their customer service, professional installation, and high-quality countertop materials, particularly quartz. Feedback highlights their prompt response times, polite team members (e.g., Tomas, Nadia), competitive pricing, and ability to handle complex jobs effectively. No specific negative issues were highlighted repeatedly across the reviews.

🌳 Common Materials

Quartz, Granite

⭐ Quality Rating

Excellent

⏱️ Response Time

Quick/Same Day

πŸ“ Common Complaints

None mentioned repeatedly in the positive reviews.

πŸ›‘οΈ Warranties Offered

None appear to be mentioned specifically by reviewers.

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Generally considered fair for quality, with mention of competitive pricing and $2000 savings compared to competition in one instance.

πŸ“‹ Care Tips

No specific care or maintenance tips were mentioned in the reviews.

View Details
Stone City Countertops - Countertop provider

Stone City Countertops

(4.9)
80 reviews

πŸ“ 1605 Wake Forest Rd, Raleigh, NC 27604, USA

πŸ“ž +1 919-838-8828

Customer reviews for Stone City Countertops predominantly highlight positive experiences with the company's service, installation quality, selection of materials like granite, and competitive pricing. Many reviewers praise Hugo and his team for their professionalism, knowledge, and customer service. Several reviews recommend the company for challenging installations. However, a few critiques mention high costs for certain materials, perceived limited selection, and isolated complaints about customer service responsiveness.

🌳 Common Materials

granite,marble,quartz,tile

⭐ Quality Rating

Excellent

⏱️ Response Time

Generally positive reviews mention fast quote turnaround (same day), efficient measurement/template processes, and timely installations (sometimes completed within weeks or a few days). The negative review indicates potential responsiveness issues.

πŸ“ Common Complaints

Limited selection at times,High cost for specialty materials (e.g., edge banding options, specific quartz colors),Potentially high costs,Isolated complaints about customer service responsiveness/communication

πŸ›‘οΈ Warranties Offered

A 10-year warranty is specifically mentioned for granite, marble, and installation. Most other reviews do not specify warranty details provided, but state satisfaction with the materials and workmanship, suggesting warranties are standard but not always explicitly detailed in positive reviews.

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Reviews frequently mention competitive pricing, the best price found by some customers, and value for money due to quality and service. However, one reviewer specifically notes higher costs for details like white edge banding/specialty edges, indicating perception of price variability.

πŸ“‹ Care Tips

View Details
CityRock Countertops - Countertop provider

CityRock Countertops

(4.7)
147 reviews

πŸ“ 10310 Moncreiffe Rd #107, Raleigh, NC 27617, USA

πŸ“ž +1 919-205-3232

People say this countertop store offers a great selection of small-sized granite and leathered granite countertops. They highlight the professional, efficient, and flexible service, and the welcoming environment. They also like the knowledgeable staff and the turnkey services, including plumbing.

View Details
Atlantic Countertops - Countertop provider

Atlantic Countertops

(4.5)
48 reviews

πŸ“ 5250 Old Wake Forest Rd, Raleigh, NC 27609, USA

πŸ“ž +1 919-981-0163

Customer reviews for Atlantic Countertops highlight predominantly positive experiences, praising the quality of materials (particularly quartz), professional customer service staff, skilled installation teams, and competitive pricing. The business is frequently recommended by satisfied clients. However, several customers have reported issues with timely installation scheduling and inconsistent quoted prices, suggesting variability in these service aspects across different customer interactions.

🌳 Common Materials

quartz,laminate,soapstone,granite

⭐ Quality Rating

Excellent

⏱️ Response Time

Positive experiences reporting timely responses are common, though several reviews mention significant delays and lack of clear communication regarding installation timelines.

πŸ“ Common Complaints

Inconsistent or delayed installation timelines,Quote discrepancy (bait and switch, unexpectedly higher final prices)

πŸ›‘οΈ Warranties Offered

Specific product warranties are not mentioned in the reviews.

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Multiple reviews describe the pricing as fair, competitive, or excellent value for money, while others report concerns over initial quotes being inaccurate or experiences of unexpected cost increases.

πŸ“‹ Care Tips

No specific care or maintenance tips for countertops are mentioned in the reviews.

View Details
Guaranteed Supply Company - Countertop provider

Guaranteed Supply Company

(4.5)
28 reviews

πŸ“ 1421 Diggs Dr, Raleigh, NC 27603, USA

πŸ“ž +1 919-833-0923

The customer reviews reflect a mixed experience regarding this countertop supplier. Some customers praise the helpful staff and availability of certain goods. However, others report issues like poor customer service, high restocking fees (notably 20%), and difficulties finding specific materials or products. The specific details of warranties, material options, pricing comparisons, installation quality, response times, and maintenance advice are either not clearly mentioned or not present in the provided reviews.

🌳 Common Materials

granite,laminate,quartz

⭐ Quality Rating

Unknown

⏱️ Response Time

Unknown

πŸ“ Common Complaints

Poor customer service,High restocking fee (20%),Limited inventory/stock

πŸ›‘οΈ Warranties Offered

No warranty information mentioned

πŸ‘₯ Customer Service Rating

Unknown

πŸ’° Pricing Feedback

No pricing feedback provided

πŸ“‹ Care Tips

No care or maintenance tips mentioned

View Details
UrbanSource Countertops - Countertop provider

UrbanSource Countertops

(4.5)
57 reviews

πŸ“ 4302 New Bern Ave, Raleigh, NC 27610, USA

πŸ“ž +1 919-879-2091

Customer reviews for Urban Source Countertops/Artelye highlight a predominantly positive experience. Customers praise the professionalism and friendliness of staff, the quality of the countertops (granite, quartz, Silestone), and the skillful installation process. The company is consistently recommended for its excellent customer service, competitive pricing compared to big box stores, and efficient timeliness. Common positive adjectives include 'professional', 'great', 'wonderful', 'incredible', and 'wonderful'. The main recurring feedback involves unexpected price changes (from $1700 upwards) and strict adherence to scheduled delivery dates which customers wish would be more flexible.

🌳 Common Materials

granite,quartz,Silestone

⭐ Quality Rating

Good

⏱️ Response Time

Customers consistently mention prompt installation, timely service, and efficient project completion meeting scheduled dates (e.g., 'on schedule', 'in time').

πŸ“ Common Complaints

Unexpected price changes requested close to scheduled install (e.g., +$1700).,Wish for more flexibility regarding scheduling or expedited service.

πŸ›‘οΈ Warranties Offered

Life time warranty is frequently mentioned.,Die Cast Bronze finish included in quartz design is noted.,Warranty details for granite edges are not always specified.

πŸ‘₯ Customer Service Rating

Good

πŸ’° Pricing Feedback

Competitive pricing is frequently praised (e.g., 'beat all others', 'unbeatable prices', 'more expensive than big box for features'). Customers find good value for money for the product quality.

πŸ“‹ Care Tips

No standard care instructions were explicitly detailed in the reviews.

View Details
Cary Granite - Countertop provider

Cary Granite

(4.8)
75 reviews

πŸ“ 828 Purser Dr, Raleigh, NC 27603, USA

πŸ“ž +1 919-274-3125

The reviews for Cary Granite are overwhelmingly positive, with customers praising the company's professionalism (all staff members mentioned are described as courteous, patient, knowledgeable, and helpful), exceptional customer service, high-quality products and installation (installers are described as excellent and precise, performing cleanup), prompt service (with quick responsiveness and turnaround), variety of materials available, competitive pricing, and absence of common issues.

🌳 Common Materials

granite,quartz,stone,Georgia White Granite,Calacatta Gold Quartz

⭐ Quality Rating

Excellent

⏱️ Response Time

Fast response times and quick turnaround (e.g., from template creation to delivery/installation were mentioned).

πŸ“ Common Complaints

πŸ›‘οΈ Warranties Offered

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Reasonable,Fair,Competitive,Value for money,Cheaper than other quotes

πŸ“‹ Care Tips

View Details
Geo's Marble & Granite - Countertop provider

Geo's Marble & Granite

(4.5)
13 reviews

πŸ“ 901 Trinity Rd Suite B, Raleigh, NC 27607, USA

πŸ“ž +1 984-242-6883

Customer reviews for Geo's Marble & Granite highlight consistently positive experiences with the business's customer service, efficiency, craftsmanship, and product selection, often praising Ross and Rachel (or management) for their expertise and helpfulness. Positive mentions include timely installations (e.g., one-week turnaround), the high quality of countertops like granite and marble, and competitive pricing. Several reviews strongly recommend the business. The prospected viewpoint is for quality countertop installation by an apparently knowledgeable and service-oriented team. Some reviews note positive experiences, while negative reviews specifically mention issues with scheduling, installation quality, and customer service.

🌳 Common Materials

marble,granite

⭐ Quality Rating

Excellent

⏱️ Response Time

Reviews mention quick service calls, helpful staff (prompt resolution of initial questions), and timely installations. Initial contact and quoting process appear efficient.

πŸ“ Common Complaints

Poor customer service (scheduling difficulties, staff attitude in one instance),Terrible installation quality and delays associated with installation in one critical review

πŸ›‘οΈ Warranties Offered

No specific warranties or guarantees for material or installation are explicitly mentioned in the reviews.

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Pricing is consistently described as good (good value), competitive, and good (value for money mustn't be beat).

View Details
Architectural Surfaces Southeast: Raleigh & Nashville - Countertop provider

Architectural Surfaces Southeast: Raleigh & Nashville

(4.9)
72 reviews

πŸ“ 511 Hinton Oaks Blvd, Knightdale, NC 27545, USA

πŸ“ž +1 919-431-9494

These reviews for Architectural Surfaces in Raleigh, NC describe positive customer experiences, primarily focused on excellent service and helpful staff, particularly one named 'Yolanda'. Customers appreciate the variety and selection of natural stone options, especially quartzite and marble/granite, and highlight the knowledge and friendliness of the staff. The reviews suggest an excellent quality rating for the countertops and installation. There are mentions of the experience, including showroom visits and service calls, but specific details on average response times were not consistently provided across enough reviews to determine a figure. Potential customers are reminded that individual experiences might vary, but the overall impression from these reviews is predominantly positive regarding service and product quality.

🌳 Common Materials

Quartzite,Marble,Granite

⭐ Quality Rating

Excellent

⏱️ Response Time

Unknown (Not specified enough in reviews to calculate a typical response time)

πŸ“ Common Complaints

Unknown (No common complaints or significant issues were mentioned across the reviews)

πŸ›‘οΈ Warranties Offered

Mention of 'warranty provided for installation' (not specific details)

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Unknown (No specific feedback about pricing comparisons or value for money was provided)

πŸ“‹ Care Tips

For marble, a tip was mentioned about taking extra care (likely regarding acid etching or staining, though specifics were not given in the examples provided).

View Details
MSI Raleigh - Countertop provider

MSI Raleigh

(5)
11 reviews

πŸ“ 385 Spectrum Dr Suite 100, Knightdale, NC 27545, USA

πŸ“ž +1 919-679-6400

The reviews provided consistently praise MSI's showroom experience, staff helpfulness, a wide selection of materials, and the clarity of sample displays. Customers mention positive experiences with product quality, customer service, and value for money, expressing high confidence in the supplier and intention to recommend them. No specific negative feedback regarding material availability, pricing issues, installations, warranty policies, or care instructions was mentioned in the provided reviews.

🌳 Common Materials

Quartz,Tile,LVP flooring,Porcelain tile flooring,Countertops,Backsplash tile

⭐ Quality Rating

Excellent

⏱️ Response Time

Unknown

πŸ“ Common Complaints

πŸ›‘οΈ Warranties Offered

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Value for Money,Comparative pricing displayed via samples

πŸ“‹ Care Tips

Guidelines displayed in showroom

View Details
Concrete Supply Co - Countertop provider

Concrete Supply Co

(3.6)
14 reviews

πŸ“ 3740 Overlook Rd, Raleigh, NC 27616, USA

πŸ“ž +1 919-468-7215

These reviews present mixed feedback regarding a concrete supply company primarily serving the Carolinas. Most reviews focus on negative experiences, including damage caused by drivers during deliveries or accidents, vehicle getting stuck on property, slow delivery times for concrete, and the company filing liens against customers (seemingly when contractors fail to pay). Some negative reviews specifically mention a driver lacking a CDL or slow service compared to turtles. In contrast, a few positive reviews commend specific staff members (Dawn and Tim) for excellent customer service and highlight the punctuality of deliveries and the cooperative attitude of drivers, even calling the company the 'BEST' and 'Awesome'. Overall, the data mentions concrete as the primary material, but no other materials are discussed. Pricing feedback and care tips are not provided, warranties are not mentioned, and the quality rating and customer service rating cannot be definitively determined.

🌳 Common Materials

Concrete

⭐ Quality Rating

Unknown

⏱️ Response Time

Some reviews mention extremely slow delivery times.

πŸ“ Common Complaints

Damage caused by drivers (vehicle accidents, property damage),Slow delivery service,Contractor disputes leading to liens filed against customer property,Driver lacking required CDL (proof unclear),Truck getting stuck on property during delivery

πŸ›‘οΈ Warranties Offered

No warranty information is provided.

πŸ‘₯ Customer Service Rating

Unknown (positive mentions specific staff, negative reviews do not address service)

πŸ’° Pricing Feedback

No pricing or value for money feedback is provided.

πŸ“‹ Care Tips

No care or maintenance tips are mentioned.

View Details
Capital Granite & Marble, LLC - Countertop provider

Capital Granite & Marble, LLC

(5)
194 reviews

πŸ“ 500 S New Hope Rd #101, Raleigh, NC 27610, USA

πŸ“ž +1 919-322-1560

Customer reviews for Capital Granite and Marble highlight several key positive experiences. Multiple reviewers praise the professionalism and customer service provided by staff members like Iris and Juan, who are described as helpful, accommodating, and responsive throughout the process. Customers consistently commend the quality of installation, noting attention to detail, workmanship, and timeliness. Various materials are mentioned or recommended, primarily quartz, granite, and marble, with optional feature like remnants being praised. Positive feedback includes quick responses from Iris and excellent execution by the installation team. No major complaints were mentioned, and specific pricing comparisons were infrequent in the reviews, though value was generally positively noted.

🌳 Common Materials

quartz,granite,marble

⭐ Quality Rating

Excellent

⏱️ Response Time

Positive mentions include quoting within 24 hours and prompt responses to initial inquiries, though average data beyond instant response is limited.

πŸ“ Common Complaints

πŸ›‘οΈ Warranties Offered

No specific warranties or guarantees were mentioned in the reviews.

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Positive feedback included mentions of 'reasonably priced', 'good value', and 'unbeatable pricing', with limited specific pricing comparisons.

πŸ“‹ Care Tips

General positive mention regarding the need for maintenance (such as sealing) for certain stones (granite, marble) was made, but specific care tips were not detailed.

View Details
Geo's Marble & Granite - Countertop provider

Geo's Marble & Granite

(4.8)
50 reviews

πŸ“ 2810 Yonkers Rd #4b, Raleigh, NC 27604, USA

πŸ“ž +1 919-699-4376

Customer reviews for Geo's Marble & Granite consistently highlight positive experiences with the company's countertop services. The typical customer praises the quality of countertops (quartz and granite being the most common materials mentioned), the professionalism and helpful nature of staff representatives, and the speed of both sales and installation processes. High-quality products and reliable installation are frequently cited, with most reviews giving the company 5-star ratings. Competitive pricing is often mentioned as a key benefit. While some reviews note excellent customer service experiences, one mentions an issue with slow customer service and delivery delays. No specific warranty details are consistently discussed.

🌳 Common Materials

quartz,granite

⭐ Quality Rating

Excellent

⏱️ Response Time

Fast

πŸ“ Common Complaints

Slow customer service response times,Delays in delivery

πŸ›‘οΈ Warranties Offered

Not mentioned

πŸ‘₯ Customer Service Rating

Good

πŸ’° Pricing Feedback

Generally considered competitive and affordable; better than big box stores and other local companies; value for money noted.

πŸ“‹ Care Tips

Use cutting boards to avoid scratching,Clean regularly, avoiding abrasive cleaners or acidic substances like vinegar/lemon juice

View Details
The Countertop Factory Inc - Countertop provider

The Countertop Factory Inc

(4.8)
38 reviews

πŸ“ 6009 Triangle Dr, Raleigh, NC 27617, USA

πŸ“ž +1 919-510-9001

Customer reviews for The Countertop Factory consistently highlight a positive experience across sales, measurement, and installation services. Reviews emphasize friendly, knowledgeable, and professional staff such as Michael Dean and Shawn. Customers greatly appreciate excellent communication, high-quality workmanship, clear pricing, and prompt service. While no direct pricing complaints were mentioned, multiple reviews expressed satisfaction with the value received for the product and installation. Overall, reviews indicate professionals who make the countertop selection and installation process smooth, efficient, and satisfactory.

🌳 Common Materials

quartz,granite,quartzite

⭐ Quality Rating

Excellent

⏱️ Response Time

Unknown

πŸ“ Common Complaints

Installation scheduling or production delays related to third-party supplier or manufacturer stock issues

πŸ›‘οΈ Warranties Offered

Various lifetime or limited warranties for surface defects, chips, cracks, and seams of the manufactured stone surfaces, along with a potential limited 1-year warranty, though specific details vary by product type (e.g., slab vs. proprietary surface) and are not explicitly detailed by customers.

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Positive feedback regarding the price, perceived to be good value for money, with mentions of competitive prices and excellent billing.

πŸ“‹ Care Tips

Unknown

View Details

Corian Countertops in Raleigh, USA

The Countertop Factory Inc - Countertop provider

The Countertop Factory Inc

(4.8)
38 reviews

πŸ“ 6009 Triangle Dr, Raleigh, NC 27617, USA

πŸ“ž +1 919-510-9001

Customer reviews for The Countertop Factory highlight consistently positive experiences generally focused on service, quality, and professional staff. Potential customers can expect meticulous installation, knowledgeable sales assistance, and good communication. Reviews mention a variety of materials like quartz, granite, stainless steel, and Silestone. One customer points to an out-of-stock product as a single negative point, unrelated to the quality or service itself.

🌳 Common Materials

quartz,granite,stainless,Silestone,HanStone,tile,marble

⭐ Quality Rating

Excellent

⏱️ Response Time

Unknown

πŸ“ Common Complaints

Product Out-of-Stock,Location Hard to Find,Minor Surface Imperfection

πŸ›‘οΈ Warranties Offered

Not specified in reviews

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Referred to as reasonable or competitive.

πŸ“‹ Care Tips

None provided in reviews.

View Details
Atlantic Countertops - Countertop provider

Atlantic Countertops

(4.5)
48 reviews

πŸ“ 5250 Old Wake Forest Rd, Raleigh, NC 27609, USA

πŸ“ž +1 919-981-0163

Customer reviews for Atlantic Countertops reflect a mix of positive and negative experiences. The positive reviews highlight the use of various countertop materials, professionally executed installations, friendly and knowledgeable customer service representatives, and excellent quality of both the countertops and installation work. Some reviews also mention the company's customer service and rapid response times. However, negative reviews point towards inconsistency, with some customers experiencing delays, communication issues, unexpected price changes, and problems with installations.

🌳 Common Materials

Quartz,granite,laminated,soapstone,pop-up

⭐ Quality Rating

Excellent

⏱️ Response Time

Fast for interaction and installation completion, but scheduling can be delayed.

πŸ“ Common Complaints

Poor communication regarding timelines,Incorrect installation (partial or wrong material),Unexpected price changes upon completion or during project modification,Misleading quotes or bait-and-switch tactics

πŸ›‘οΈ Warranties Offered

Lifetime warranties on materials are commonly mentioned,Guarantees or money-back guarantees are also referenced

πŸ‘₯ Customer Service Rating

Good

πŸ’° Pricing Feedback

Generally considered fair or competitive, but some customers experienced unexpected price increases or opaque pricing breakdowns.

πŸ“‹ Care Tips

A review mentioned care tips specifically for quartz countertops (does not require sealing).

View Details
KJ Natural Stone - Countertop provider

KJ Natural Stone

(4.7)
371 reviews

πŸ“ 532 S New Hope Rd, Raleigh, NC 27610, USA

πŸ“ž +1 919-999-2907

People say this countertop store offers a wide selection of quartz, marble, and remnant pieces. They highlight the competitive pricing and excellent service. They also like the professional, thorough, and reliable staff.

View Details
Stone City Countertops - Countertop provider

Stone City Countertops

(4.9)
80 reviews

πŸ“ 1605 Wake Forest Rd, Raleigh, NC 27604, USA

πŸ“ž +1 919-838-8828

Customer reviews for Stone City Countertops (based on the provided text) generally highlight positive experiences, including high-quality product and service, competitive pricing, professional installation, and excellent customer service, particularly praising Hugo and David. The company is noted for strong recommendations and impressive results, with a wide selection of materials like granite and quartz. However, there is mention of very poor phone service and communication issues in one review, which are the only negative points raised.

🌳 Common Materials

granite,quartz

⭐ Quality Rating

Excellent

⏱️ Response Time

Unknown

πŸ“ Common Complaints

Poor customer service and communication via phone,Lack of responsiveness (chasing orders repeatedly, approximately one week wait time mentioned),Slow quoting process (stated that getting a quote took two weeks, due to the requirement to visit the showroom the same week)

πŸ›‘οΈ Warranties Offered

None explicitly mentioned,General satisfaction guarantee communicated by team members (e.g., "good advice... without any problems")

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Priced competitively and found to be the best price, with other reviewers previously "price shopping" and having "the best" experience.

πŸ“‹ Care Tips

No details provided regarding care or maintenance tips for the countertops.

View Details
UrbanSource Countertops - Countertop provider

UrbanSource Countertops

(4.5)
57 reviews

πŸ“ 4302 New Bern Ave, Raleigh, NC 27610, USA

πŸ“ž +1 919-879-2091

Customer reviews for countertop supplier businesses generally indicate positive experiences with customer service, installation quality, and pricing. Commonly praised aspects include knowledgeable staff, professional installation teams, efficient turn-around times, and attractive pricing, often compared favorably to other options. Potential customers interested in granite, quartz, and marble countertops are likely to find these options available. While specific installation details and warranty terms are rarely detailed in the reviews, the overall impression is one of customer satisfaction. A recurring theme is the quality of workmanship and the helpfulness of staff during the sales, selection, and ordering processes.

🌳 Common Materials

granite,quartz,marble

⭐ Quality Rating

Excellent

⏱️ Response Time

Fast (Professional, efficient, timely)

πŸ“ Common Complaints

Price increase after deposit (Predatory/Deceptive mention),Miscommunication within office (My husband and I's experience)

πŸ›‘οΈ Warranties Offered

No specific warranty details mentioned in reviews, though installation quality is frequently praised.

πŸ‘₯ Customer Service Rating

Excellent (Multiple high praises for service, staff, personnel)

πŸ’° Pricing Feedback

Competitive pricing,Good value for money,Prices are often seen as unbeatable or better than competitors,There is mention of wanting certain elements (like plumbing or cut-out) to be included, suggesting potential limitations or negotiation

πŸ“‹ Care Tips

No specific care or maintenance tips were mentioned in the reviews.

View Details
East Coast Granite & Marble - Hobby Ct - Countertop provider

East Coast Granite & Marble - Hobby Ct

(4.7)
57 reviews

πŸ“ 3312 Hobby Ct, Raleigh, NC 27604, USA

πŸ“ž +1 919-629-9985

Customer reviews for East Coast Granite & Marble highlight a wide range of positive experiences. The business is praised for offering a variety of countertop materials, including granite, quartz, marble, and quartzite, with good value and a broad inventory. Installation is frequently described as meticulous, professional, prompt, and high-quality, contributing to a smooth overall process. Customer service is consistently rated highly, with staff noted for being knowledgeable, helpful, and responsive. Pricing is acknowledged as generally good value. However, only one review mentioned potential issues with service and responsiveness.

🌳 Common Materials

granite,quartz,marble,quartzite,Calacatta Gold,Taj Mahi

⭐ Quality Rating

Excellent

⏱️ Response Time

Very Fast

πŸ“ Common Complaints

Poor Service

πŸ›‘οΈ Warranties Offered

Unknown

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Good Value

πŸ“‹ Care Tips

Not Specifically Mentioned

View Details
CityRock Countertops - Countertop provider

CityRock Countertops

(4.7)
147 reviews

πŸ“ 10310 Moncreiffe Rd #107, Raleigh, NC 27617, USA

πŸ“ž +1 919-205-3232

People say this countertop store offers a great selection of small-sized granite and leathered granite countertops. They highlight the professional, efficient, and flexible service, and the welcoming environment. They also like the knowledgeable staff and the turnkey services, including plumbing.

View Details
Hands on Granite Inc - Countertop provider

Hands on Granite Inc

(4.9)
280 reviews

πŸ“ 1260 Kirkland Rd, Raleigh, NC 27603, USA

πŸ“ž +1 919-757-5160

The reviews are predominantly positive, praising the service, professionalism, and quality of countertops and installation. Common materials mentioned include quartz and granite, and customers note quick response times, competitive pricing, and excellent communication. No specific complaints were mentioned in the reviews, and no details regarding warranties are provided.

🌳 Common Materials

quartz,granite

⭐ Quality Rating

Excellent

⏱️ Response Time

Typically prompt with fast response and delivery.

πŸ“ Common Complaints

No major complaints were mentioned in the reviews.

πŸ›‘οΈ Warranties Offered

No details on warranties or guarantees were mentioned.

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Positive feedback highlights fair and competitive pricing, with some noting good value for money.

πŸ“‹ Care Tips

No care or maintenance tips for countertops were mentioned in the reviews.

View Details
Carolina Stone Works - Countertop provider

Carolina Stone Works

(4.8)
16 reviews

πŸ“ 8313 Poole Rd, Knightdale, NC 27545, USA

πŸ“ž +1 919-266-1011

Customer reviews highlight positive experiences with Carolina Stoneworks, focusing on professional installation, friendly and knowledgeable team members (such as Joe, Jason, and Jeff T.), and the quality of materials like granite and quartzite (specifically Taj Mahal quartzite). Reviews express high satisfaction with the company's service, workmanship, and customer service across various jobs, both large and small.

🌳 Common Materials

Granite,Quartzite (specifically Taj Mahal quartzite)

⭐ Quality Rating

Excellent

⏱️ Response Time

Unknown

πŸ“ Common Complaints

πŸ›‘οΈ Warranties Offered

Unknown

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Unknown

πŸ“‹ Care Tips

View Details
MSI Raleigh - Countertop provider

MSI Raleigh

(5)
11 reviews

πŸ“ 385 Spectrum Dr Suite 100, Knightdale, NC 27545, USA

πŸ“ž +1 919-679-6400

Customer reviews for MSI highlight a consistently positive experience, particularly praising the quality and variety of countertops available (including quartz and granite), friendly and helpful staff, a beautiful showroom environment, and the transparency in pricing and product display. Potential customers interested in granite, quartz, or porcelain tile flooring and countertops would find the showroom and the range of samples and mounting options helpful.

🌳 Common Materials

granite,quartz,porcelain tile

⭐ Quality Rating

Excellent

⏱️ Response Time

Unknown

πŸ“ Common Complaints

No significant complaints mentioned in the provided reviews.

πŸ›‘οΈ Warranties Offered

One review mentions a warranty is included with granite countertops.

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

While positive, no direct comparison to pricing was made within the reviews provided. Several reviews mention aluminum oxide pricing and the value proposition.

πŸ“‹ Care Tips

No information provided about specific care or maintenance tips for countertops in the provided reviews.

View Details
Duke Surfaces - Countertop provider

Duke Surfaces

(4.8)
22 reviews

πŸ“ 2436 S Miami Blvd, Durham, NC 27703, USA

πŸ“ž +1 919-667-8315

Multiple reviews highlight Duke Surfaces/United Granite for excellent customer service and high-quality countertops, particularly praising quartz and granite materials with professional installation and timely service scheduling in some cases. A single negative review mentions issues with installation delays and unresponsiveness. Customers frequently mention prices being good or competitive, and the business practices (like in-stock materials). There's no direct mention of warranties or specific care instructions in the reviews.

🌳 Common Materials

Quartz,Granite

⭐ Quality Rating

Excellent

⏱️ Response Time

Unknown

πŸ“ Common Complaints

Installation delays and untimely arrivals,Poor responsiveness (ignoring calls/emails)

πŸ›‘οΈ Warranties Offered

Unknown

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Prices are mentioned as being good, fair, or competitive.

πŸ“‹ Care Tips

No specific care or maintenance tips for countertops are mentioned in the reviews.

View Details
Natural Gallery Kitchen & Bath - Countertop provider

Natural Gallery Kitchen & Bath

(4.8)
69 reviews

πŸ“ 4124 Virtuous Street, Garner, NC 27529, USA

πŸ“ž +1 984-235-0649

Customer reviews for Natural Gallery Kitchen & Bath primarily highlight positive experiences related to professional customer service, prompt communication, high-quality craftsmanship and installation, and a wide variety of countertop materials (granite, marble, quartz, quartzite, and laminates). Potential customers might be interested in the company's 10-year warranty (mentioned in some reviews as 'Lifetime' or against potential edge damage), free custom quote, focus on quality over cost, and decorative elements like glass or remnant pieces. The process typically involves staff assistance (design consultants, installers), appropriate sample viewing, and cleanup during installation.

🌳 Common Materials

granite,marble,quartz,quartzite,laminate,remnant

⭐ Quality Rating

Excellent

⏱️ Response Time

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πŸ“ Common Complaints

None explicitly identified; reviews are largely positive with some minor logistical comments.

πŸ›‘οΈ Warranties Offered

[object Object],[object Object]

πŸ‘₯ Customer Service Rating

Unknown (No specific positive/negative metrics provided)

πŸ’° Pricing Feedback

Good / Value For Money

πŸ“‹ Care Tips

No specific care or maintenance tips for countertops were mentioned in the reviews.

View Details
Architectural Surfaces Southeast: Raleigh & Nashville - Countertop provider

Architectural Surfaces Southeast: Raleigh & Nashville

(4.9)
72 reviews

πŸ“ 511 Hinton Oaks Blvd, Knightdale, NC 27545, USA

πŸ“ž +1 919-431-9494

Customer reviews predominantly highlight Architectural Surfaces' positive customer service experiences, particularly praising staff members like Yolanda and MaryAnn for their helpfulness, professionalism, and knowledge. Potential customers interested in quartz, quartzite, and marble countertop selections may consider visiting their Raleigh, NC showroom (located on Research Dr) or warehouse to view samples and receive demonstrations on selection processes and care tips (like marble maintenance). Reviews frequently mention the locations in relation to driver travel (Virginia, NC, and surrounding areas). However, explicit discussion of pricing, warranties, or quality ratings related to installation is minimal or absent in the provided reviews.

🌳 Common Materials

quartz, quartzite, marble

⭐ Quality Rating

Unknown

⏱️ Response Time

Unknown

πŸ“ Common Complaints

Not explicitly mentioned

πŸ›‘οΈ Warranties Offered

Not explicitly mentioned

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Not explicitly mentioned

πŸ“‹ Care Tips

Mention of caring for marble surfaces

View Details
Absolute Stone Corporation - Countertop provider

Absolute Stone Corporation

(4)
84 reviews

πŸ“ 151 Towerview Ct, Cary, NC 27513, USA

πŸ“ž +1 919-462-8084

Customer reviews for Absolute Stone highlight consistently positive experiences over long periods, often spanning decades, regarding the company's customer service, professionalism, and the quality of materials and installation services. Common materials mentioned include various types of stone (granite, quartz, marble, travertine), with designs such as mitered edges frequently noted. While most feedback praises the company, a couple of isolated issues were mentioned, including problems with a third-party vendor, a temporary installation rescheduling, minor quality issues during fabrication, and lack of clear warranty information for countertops.

🌳 Common Materials

Stone (Granite, Quartz, Marble, Travertine mentioned),Frequency: Stone & Quartz are prominent, granite, marble, travertine also noted. Mitered edges/design frequently mentioned for customization.,Specifics: Granite, Quartz, Marble, Travertine are the materials explicitly named, with quartz and various stone types being the most common references overall.

⭐ Quality Rating

Excellent

⏱️ Response Time

Unknown

πŸ“ Common Complaints

A third-party vendor (Lowe’s) was criticized for outsourcing and subpar service.,An unexpected delay or rescheduling of the installation service.,Minor quality issues with fabrication (improper cutting on a granite countertop in one instance).,Some confusion regarding warranty terms for countertops.

πŸ›‘οΈ Warranties Offered

One review mentions a potential 1-year guarantee for installation, possibly related to a repurchased sink.,Warranty details are not clearly articulated by the company based on these reviews.,Most reviews focus on product quality or do not mention warranties.

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Price points are referred to as 'reasonable', 'competitive', or 'good value for money' when compared to other materials or in the context of the service provided.,Individuals with shop expertise did not perceive pricing as unusually high based on understanding the process.,No explicit complaints about price, though warranty terms and processes were sometimes unclear.

πŸ“‹ Care Tips

No standard care or maintenance tips specifically provided in the reviews for general product care.

View Details
United Granite LLC - Countertop provider

United Granite LLC

(4.8)
266 reviews

πŸ“ 2436 S Miami Blvd #200-7, Durham, NC 27703, USA

πŸ“ž +1 919-251-8820

People say this countertop store offers a wide selection of granite and quartz countertops. They highlight the competitive pricing, the easy quote process, and the quick installation. They also like the friendly, helpful, and patient staff.

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Stone Systems of Raleigh - Countertop provider

Stone Systems of Raleigh

(3)
165 reviews

πŸ“ 3600 Lake Woodard Dr, Raleigh, NC 27604, USA

πŸ“ž +1 919-872-2900

Customer reviews for Stone Systems, a countertop supplier, highlight a range of experiences with their products (including materials like quartz and Dekton) and services. Positive aspects include high praise for installation quality and customer service in many cases, though there are also negative comments about measurement errors, installation defects, and delays. The reviews suggest that measurement accuracy is a key factor, with several instances where issues arose due to pre-measurement errors or untimely responses, and one mention of warranty coverage. Feedback on pricing or value is limited. Overall, the feedback indicates variability in customer experiences, with some describing exceptional service and others citing poor handling that required warranty resolution.

🌳 Common Materials

quartz,dekont,granite

⭐ Quality Rating

Good

⏱️ Response Time

Varies from prompt (e.g., supervisor 'George' resolving issues quickly) to delays noted in measurement and service responses.

πŸ“ Common Complaints

Measurement errors,Installation defects (e.g., uneven countertops, unattached sink, cracks),Service delays

πŸ›‘οΈ Warranties Offered

Product warranty for repairs or replacements, as mentioned in one review

πŸ‘₯ Customer Service Rating

Good

πŸ’° Pricing Feedback

Unknown

πŸ“‹ Care Tips

No specific care tips were mentioned in the reviews

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Mixtura Surfaces Design - Countertop provider

Mixtura Surfaces Design

(5)
21 reviews

πŸ“ 214 Garner Business Ct, Garner, NC 27529, USA

πŸ“ž +1 919-200-0734

Reviews consistently praise the quality of the countertops and installation, highlighting positive attributes such as skillful workmanship, reliability, and excellent customer service. The material is noted for its low maintenance, and pricing is frequently described as good value. Issues primarily revolve around unexpected project delays (not directly attributed to the supplier), installation punctuality, and follow-up service. There are no specific complaints regarding the product material or quality itself.

🌳 Common Materials

solid surface

⭐ Quality Rating

Excellent

⏱️ Response Time

Average (Includes follow-up contact and scheduled appointments; installation timeliness mentioned)

πŸ“ Common Complaints

Renovation project behind schedule (only mentioned in context of the contractor, not directly the supplier)

πŸ›‘οΈ Warranties Offered

Not explicitly mentioned

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Positive (Described as best prices, good value for money)

πŸ“‹ Care Tips

General mention of low maintenance properties for the material

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Countertops By Mogastone - Countertop provider

Countertops By Mogastone

(4.9)
133 reviews

πŸ“ 7979 Chapel Hill Rd, Cary, NC 27513, USA

πŸ“ž +1 919-465-1644

People say this countertop store offers a wide selection of high-quality stone, including marble, quartzite, and quartz, for kitchen countertops and backsplashes. They highlight the clear and easy-to-understand pricing, and the excellent advice provided by the knowledgeable staff. They also like the precise measurements, efficient installation, and the professional, clean, and fast service provided by the installation team.

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Cary Granite - Countertop provider

Cary Granite

(4.8)
75 reviews

πŸ“ 828 Purser Dr, Raleigh, NC 27603, USA

πŸ“ž +1 919-274-3125

This review analysis focuses on heavily positive feedback regarding Cary Granite as a countertop supplier. Potential customers will find practical information about the company's strong reputation for quality (specifically excellent countertops and installation) across various projects using common materials like Granite and Quartz. They highlight excellent customer service provided by staff (like Owen and Joe Murphy), competitive or reasonable pricing, and quick response times and project turnaround. No general warranty information is included, and while no common complaints are mentioned, the company emphasizes its long-standing reputation over multiple projects.

🌳 Common Materials

Granite,Quartz

⭐ Quality Rating

Excellent

⏱️ Response Time

Fast response times mentioned (e.g., 'responded quickly', 'timely reply') and quick project turnaround for quote and delivery/installation.

πŸ“ Common Complaints

πŸ›‘οΈ Warranties Offered

No specific warranties or guarantees are mentioned in the reviews.

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Pricing is consistently described as fair, reasonable, competitive, and competitively priced.

πŸ“‹ Care Tips

No specific care or maintenance tips for countertops are mentioned in the reviews.

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Francini Inc. Marble & Granite - Raleigh, NC - Countertop provider

Francini Inc. Marble & Granite - Raleigh, NC

(4.9)
104 reviews

πŸ“ 325 Spectrum Dr #120, Knightdale, NC 27545, USA

πŸ“ž +1 919-231-0000

Customer reviews for Francini Inc primarily highlight its extensive selection of high-quality natural and man-made stone slabs, organized facilities, and excellent customer service. Potential customers consistently praise the knowledgeable and friendly staff, the variety of materials available (including granite, marble, quartz, quartzite, and porcelain), and the ability of staff to provide guidance and personalized service, often suggesting they can trust that their countertops will be well-made. No pricing comparisons or explicit quality ratings are conducted, and while no complaints are mentioned, potential installation partners or warranties (like guarantees on the stone) are not discussed, leaving these aspects unknown based on the provided feedback.

🌳 Common Materials

granite,marble,quartz,quartzite,porcelain

⭐ Quality Rating

Excellent

⏱️ Response Time

Unknown

πŸ“ Common Complaints

πŸ›‘οΈ Warranties Offered

Unknown

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Unknown

πŸ“‹ Care Tips

View Details

Granite Countertops in Raleigh, USA

Cary Granite - Countertop provider

Cary Granite

(4.8)
75 reviews

πŸ“ 828 Purser Dr, Raleigh, NC 27603, USA

πŸ“ž +1 919-274-3125

These reviews predominantly highlight Cary Granite's positive experiences, emphasizing professional and courteous customer service, fair pricing, and high-quality installation regardless of the material chosen (granite, quartz, stone). All reviewers recommend Cary Granite, praising their turnkey approach, the expertise of staff like Kate, Owen, and Joe Murphy, and the speed of their services (e.g., quick responses and turnaround times). No pricing or installation issues were mentioned.

🌳 Common Materials

granite,quartz,stone

⭐ Quality Rating

Excellent

⏱️ Response Time

Typical response time mentioned as prompt/quick via phone and email. Turnaround time from templating to delivery/installation is noted as fast or reasonable.

πŸ“ Common Complaints

πŸ›‘οΈ Warranties Offered

Standard warranties mentioned but not detailed beyond general assurance. (No specific warranty period or type identified consistently).

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Pricing is repeatedly described as 'fair', 'reasonable', 'competitive', 'good value', and 'price came in on the lower end' compared to quotes.

πŸ“‹ Care Tips

Indirect mention for granite regarding avoiding sharp objects, but specific maintenance tips (like using coasters, sealing) are generally not detailed beyond standard advice often provided by installers.

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Hands on Granite Inc - Countertop provider

Hands on Granite Inc

(4.9)
280 reviews

πŸ“ 1260 Kirkland Rd, Raleigh, NC 27603, USA

πŸ“ž +1 919-757-5160

The reviews collectively provide positive testimonials about the supplier's services, highlighting their expertise in handling various countertop projects ranging from small repairs to large renovations such as full kitchen or bathroom transformations. Customers consistently praise the professionalism, responsiveness, and communication from staff like Nadia and Tomas, along with the quality of installations and a customer-friendly approach. This indicates a reliable provider offering services on multiple scales, valued for their timely execution and high standards.

🌳 Common Materials

Quartz and granite.

⭐ Quality Rating

Excellent

⏱️ Response Time

Very Fast

πŸ“ Common Complaints

None mentioned

πŸ›‘οΈ Warranties Offered

None Mentioned

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Positive

πŸ“‹ Care Tips

None Mentioned

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Stone City Countertops - Countertop provider

Stone City Countertops

(4.9)
80 reviews

πŸ“ 1605 Wake Forest Rd, Raleigh, NC 27604, USA

πŸ“ž +1 919-838-8828

Customer reviews for Stone City Countertops primarily highlight services related to granite, quartz, marble, and cabinet installation, with most feedback being positive. The company is described as professional, offering friendly service, competitive pricing, and generally high-quality installation with attention to detail. Turnaround times from quote to installation seem relatively fast for some customers. Some reviews note specific advice on selecting materials and finishing touches. Areas of concern in one review involve communication and customer service.

🌳 Common Materials

granite,quartz,marble

⭐ Quality Rating

Excellent

⏱️ Response Time

Fast

πŸ“ Common Complaints

Poor customer service/communication

πŸ›‘οΈ Warranties Offered

Not explicitly detailed in the reviews

πŸ‘₯ Customer Service Rating

Mixed

πŸ’° Pricing Feedback

Good value for money; competitive pricing mentioned

πŸ“‹ Care Tips

Cleaning and maintenance tips provided in some reviews (related to granite sealing)

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Francini Inc. Marble & Granite - Raleigh, NC - Countertop provider

Francini Inc. Marble & Granite - Raleigh, NC

(4.9)
104 reviews

πŸ“ 325 Spectrum Dr #120, Knightdale, NC 27545, USA

πŸ“ž +1 919-231-0000

Customer reviews for Francini Inc primarily praise the company's extensive selection of natural and man-made stone slabs, highlighting exceptional customer service from staff members identified by first names (e.g., Kristina, Taylor, Jahaira, Keith, Zahara, Katie). Potential customers consistently note the clean and well-organized warehouse/showroom environment. While some reviews mention specific materials like granite, marble, quartz, and quartzite, none discuss pricing, warranties, care instructions, or response times.

🌳 Common Materials

[object Object]

⭐ Quality Rating

Excellent

⏱️ Response Time

Unknown

πŸ“ Common Complaints

None identified

πŸ›‘οΈ Warranties Offered

Not mentioned

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Not discussed

πŸ“‹ Care Tips

Not mentioned

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The Countertop Factory Inc - Countertop provider

The Countertop Factory Inc

(4.8)
38 reviews

πŸ“ 6009 Triangle Dr, Raleigh, NC 27617, USA

πŸ“ž +1 919-510-9001

Customer reviews for The Countertop Factory generally highlight positive experiences, praising excellent customer service, professional staff (including specific individuals like Michael Dean and Shawn), high quality of materials and installation work, competitive pricing, and the overall professional process from consultation to completion. Potential customers should be aware of the thorough consultation process and the excellent feedback regarding craftsmanship and service. One review mentioned a specific instance of a product becoming unavailable and requiring rebooking, but this did not appear to impact the overall experience.

🌳 Common Materials

Silestone Quartz,Quartz,Granite

⭐ Quality Rating

Excellent

⏱️ Response Time

Unknown

πŸ“ Common Complaints

Unknown

πŸ›‘οΈ Warranties Offered

Unknown

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Customers noted the pricing as reasonable and competitive.

πŸ“‹ Care Tips

Unknown

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KJ Natural Stone - Countertop provider

KJ Natural Stone

(4.7)
371 reviews

πŸ“ 532 S New Hope Rd, Raleigh, NC 27610, USA

πŸ“ž +1 919-999-2907

People say this countertop store offers a wide selection of quartz, marble, and remnant pieces. They highlight the competitive pricing and excellent service. They also like the professional, thorough, and reliable staff.

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CityRock Countertops - Countertop provider

CityRock Countertops

(4.7)
147 reviews

πŸ“ 10310 Moncreiffe Rd #107, Raleigh, NC 27617, USA

πŸ“ž +1 919-205-3232

People say this countertop store offers a great selection of small-sized granite and leathered granite countertops. They highlight the professional, efficient, and flexible service, and the welcoming environment. They also like the knowledgeable staff and the turnkey services, including plumbing.

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Architectural Surfaces Southeast: Raleigh & Nashville - Countertop provider

Architectural Surfaces Southeast: Raleigh & Nashville

(4.9)
72 reviews

πŸ“ 511 Hinton Oaks Blvd, Knightdale, NC 27545, USA

πŸ“ž +1 919-431-9494

Reviews consistently praise the positive customer service experience at Architectural Surfaces, highlighting the helpfulness, knowledge, and professionalism of staff members like Yolanda and MaryAnn. The showroom is described as having a beautiful and well-organized display of various natural stones, particularly quartz, quartzite, marble, and granite slabs, with staff providing color samples and detailed explanations. Customers rate the service and experience as excellent and highly recommend the business.

🌳 Common Materials

quartz,quartzite,marble,granite,natural stone

⭐ Quality Rating

Excellent

⏱️ Response Time

Unknown

πŸ“ Common Complaints

Unknown

πŸ›‘οΈ Warranties Offered

None mentioned

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Unknown

πŸ“‹ Care Tips

Instructions for caring for marble were mentioned in some reviews.

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Professional Granite Inc. - Countertop provider

Professional Granite Inc.

(5)
16 reviews

πŸ“ 2810 Yonkers Rd #5d, Raleigh, NC 27609, USA

πŸ“ž +1 919-825-9409

Reviews consistently praise this countertop supplier for its high-quality granite countertops and professional installation services. Customers highlight the friendly and knowledgeable staff, fast turnaround times, and competitive pricing. The company specializes in granite countertops and receives overwhelmingly positive feedback for their workmanship and customer service. No significant complaints are mentioned.

🌳 Common Materials

Granite

⭐ Quality Rating

Excellent

⏱️ Response Time

Unknown

πŸ“ Common Complaints

None mentioned

πŸ›‘οΈ Warranties Offered

None mentioned

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Customers generally praise the competitive, fair, and potentially low pricing.

πŸ“‹ Care Tips

None mentioned

View Details
Natural Granite & Marble - Countertop provider

Natural Granite & Marble

(4.7)
31 reviews

πŸ“ 3100 Stony Brk Dr, Raleigh, NC 27604, USA

πŸ“ž +1 919-872-1508

Reviews highlight the business's Natural Stone (granite, marble, quartzite) and Solid Surface materials. The service, often handled by Sam or the team, is frequently praised for knowledge, professionalism, and expertise with installation. Most reviews report high quality work. timeliness of service is generally noted, often for rush jobs. No explicit warranty is offered in the reviews, and customer service is highly commended. Pricing is seen as competitive with no pressure sales tactics. A very small minority (one review) mentions a poor experience due to faulty measurements and defective work.

🌳 Common Materials

Natural Stone,Granite,Marble,Quartzite,Solid Surface

⭐ Quality Rating

Good

⏱️ Response Time

Good

πŸ“ Common Complaints

Incorrect measurements (mentioned in one negative review)

πŸ›‘οΈ Warranties Offered

No relevant warranty information was mentioned in the reviews.

πŸ‘₯ Customer Service Rating

Good

πŸ’° Pricing Feedback

Pricing is noted as competitive.,No excessive or high-pressure sales tactics are mentioned.

πŸ“‹ Care Tips

Care or maintenance tips for countertops were not mentioned in the reviews.

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Lara Marble & Granite Inc - Countertop provider

Lara Marble & Granite Inc

(5)
25 reviews

πŸ“ 1016 Maxwell Dr, Raleigh, NC 27603, USA

πŸ“ž +1 919-448-8828

Customer reviews collectively highlight a consistently positive experience with the company, focusing on high-quality countertops and professional installation services. Potential customers can expect excellent craftsmanship, competitive pricing compared to large retailers, and responsive customer service. The process is described as smooth, efficient, and often faster than anticipated. While no specific complaints are raised, standard material warranties (typically covering installation and the stone) are mentioned.

🌳 Common Materials

[object Object]

⭐ Quality Rating

[object Object]

⏱️ Response Time

[object Object]

πŸ“ Common Complaints

[object Object]

πŸ›‘οΈ Warranties Offered

[object Object]

πŸ‘₯ Customer Service Rating

[object Object]

πŸ’° Pricing Feedback

[object Object]

πŸ“‹ Care Tips

[object Object]

View Details
Custom Stone Edge Services LLC - Countertop provider

Custom Stone Edge Services LLC

(4.9)
35 reviews

πŸ“ 8820 Gulf Ct Suite B, Raleigh, NC 27617, USA

πŸ“ž +1 984-298-5656

People say this countertop store offers a wide selection of remnants and provides custom fabrication and installation of countertops and backsplashes. They highlight the reasonable pricing, quick turnaround times, and the team's professionalism, punctuality, and attention to detail. They also like the friendly and helpful service, and the clean installation process.

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UrbanSource Countertops - Countertop provider

UrbanSource Countertops

(4.5)
57 reviews

πŸ“ 4302 New Bern Ave, Raleigh, NC 27610, USA

πŸ“ž +1 919-879-2091

Reviews for Urban Source Countertops and Artelye highlight positive experiences with fabrication and professional installation for materials like granite and quartz (including Silestone). Quality is generally rated as good or excellent, with timely service and customer service frequently praised. Pricing is perceived as competitive, offering value compared to big box stores. Products typically come with warranties or guarantees, though details vary. Potential customers are advised to check for any communication or pricing issues during the contract phase.

🌳 Common Materials

granite,quartz

⭐ Quality Rating

Excellent

⏱️ Response Time

Within one month to 2 weeks or less for scheduling, measurements, and project completion as scheduled.

πŸ“ Common Complaints

Price increases requested at the time of installation,Miscommunication or errors within the office during the process

πŸ›‘οΈ Warranties Offered

Stone warranties (often mentioned as part of quotes or guaranteed by the company),Guarantees included in their contract

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Customers found the overall pricing competitive, especially compared to big box stores or chain competitors, representing good value for the quality provided.

πŸ“‹ Care Tips

Use non-abrasive cleaners

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CRS Marble and Granite Inc - Countertop provider

CRS Marble and Granite Inc

(4.9)
181 reviews

πŸ“ 7521 Exhibit Ct, Raleigh, NC 27617, USA

πŸ“ž +1 919-784-9282

The reviews highlight a predominantly positive experience with the supplier. Customers frequently praise the helpful and knowledgeable staff, with specific mentions of individuals like Stephanie, Cristel, and Reggie. The business is noted for its large selection of high-quality materials including granite, quartz, marble, and more. The showroom and warehouse are described as impressive with good organization. Customer service is often deemed exceptional, with staff being patient, thorough, and friendly. One isolated negative review mentions a crack in a dolomite countertop after three years from installation, though this appears to be an isolated incident not commonly shared. The summary of this single negative experience is incomplete.

🌳 Common Materials

granite,quartz,marble,dolomite,quartzite

⭐ Quality Rating

Excellent

⏱️ Response Time

Unknown

πŸ“ Common Complaints

Fracture or chipping of a corner in a dolomite countertop shortly after installation.

πŸ›‘οΈ Warranties Offered

No information about warranties was mentioned in the reviews.

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

No information about pricing or value for money was mentioned in the reviews.

πŸ“‹ Care Tips

No care or maintenance tips were mentioned in the reviews.

View Details
East Coast Granite & Marble - Glenwood Ave - Countertop provider

East Coast Granite & Marble - Glenwood Ave

(4.7)
152 reviews

πŸ“ 9021 Glenwood Ave, Raleigh, NC 27617, USA

πŸ“ž +1 919-800-8886

People say this countertop store provides top-notch materials and craftsmanship. They highlight the efficient and professional service, and the prompt and respectful installers. They also like the knowledgeable and helpful staff.

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Stone Basyx Raleigh - Countertop provider

Stone Basyx Raleigh

(5)
202 reviews

πŸ“ 1115 N New Hope Rd, Raleigh, NC 27610, USA

πŸ“ž +1 919-706-1312

Reviews for Stone Basyx consistently praise multiple aspects of their service and offerings. Key highlights include an extensive product selection featuring popular materials like Taj Mahal quartzite, marble, and granite, often noted as some of the best in the Raleigh area. Jodi is frequently mentioned for her helpfulness, knowledge, patience, and personalized guidance throughout the selection and ordering process. Customer service staff members (like Jodi, Lucy, Lakeshia, and Mikila) are regularly complimented for being friendly, knowledgeable, thorough, and responsive. Installation coordination and moving materials are also lauded. However, there is no mention of any specific pricing concerns or issues, warranties, complaints, specific service call response times, or post-installation care tips for clients to follow once they take possession of their countertops.

🌳 Common Materials

quartzite,marble,granite

⭐ Quality Rating

Unknown

⏱️ Response Time

Average service call response time is not mentioned in the reviews.

πŸ“ Common Complaints

No general sources of complaints are mentioned in these reviews.

πŸ›‘οΈ Warranties Offered

No specific information regarding warranties or guarantees for materials or installation work is mentioned in the reviews.

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

No feedback regarding pricing or value for money is explicitly mentioned in the reviews.

πŸ“‹ Care Tips

No specific care or maintenance tips for homeowners once the countertops are installed are mentioned in the reviews.

View Details
Capital Granite & Marble, LLC - Countertop provider

Capital Granite & Marble, LLC

(5)
194 reviews

πŸ“ 500 S New Hope Rd #101, Raleigh, NC 27610, USA

πŸ“ž +1 919-322-1560

Multiple reviews discuss various services offered by Capital Granite and Marble, focusing on professionalism, installation quality, customer service, and material selection. Reviews describe excellent installation work with attention to detail and frequent mentions of proactive communication and service from Juan and/or Iris. The business is repeatedly recommended. Customers express satisfaction with project timelines, responsiveness, and the overall customer experience. Discussions cover core materials like Quartz, Granite, and Marble, yet specific installation timelines beyond 'great' and pricing details are not consistently provided. Reputation is highlighted as locally leading among fabricators and installers.

🌳 Common Materials

Quartz,Granite,Marble

⭐ Quality Rating

Excellent

⏱️ Response Time

While not explicitly averaged, quotes and responses were noted as fast ('within 24 hours', 'first to respond', 'prompt'), and installations as timely ('on time'), suggesting reasonably quick handling.

πŸ“ Common Complaints

πŸ›‘οΈ Warranties Offered

Mentioned as '10-year unconditional' warranty in some reviews, but no further details provided regarding coverage, exclusions, or specifics were given.

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

While not detailing specific costs or value, specific services were noted as 'reasonably priced', 'value for money', and part of the 'overall' value.

πŸ“‹ Care Tips

View Details
East Coast Granite & Marble - Hobby Ct - Countertop provider

East Coast Granite & Marble - Hobby Ct

(4.7)
57 reviews

πŸ“ 3312 Hobby Ct, Raleigh, NC 27604, USA

πŸ“ž +1 919-629-9985

Customer reviews for East Coast Granite & Marble highlight a positive overall experience with the business, emphasizing professional service, high-quality countertops, and quick turnaround times. The business offers a wide range of materials like granite, quartz, marble, and quartzite, with generally fair pricing. Customers frequently praise the helpfulness of staff and the thoroughness of installation. A few isolated issues relate to service responsiveness and warranty handling, but these are not prominent themes. No specific care tips beyond general product maintenance are mentioned.

🌳 Common Materials

Quartz,Granite,Marble,Quartzite

⭐ Quality Rating

Good

⏱️ Response Time

Typically fast; one reviewer mentioned the owner responding quickly to a request.

πŸ“ Common Complaints

Poor service and lack of accountability from one reviewer (the only specific significant criticism).

πŸ›‘οΈ Warranties Offered

Mentioned an 'against stain warranty'.,Guarantee against damage for cutting boards on quartz tops.,No explicit details provided on standard warranty terms for countertops or installations.

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Prices described as 'good', 'reasonable', 'competitive', 'fair', 'great selection... and good prices'.,No explicit complaints about pricing.

πŸ“‹ Care Tips

General care tip for quartz tops against the use of harsh cleaners mentioned in one review.

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Geo's Marble & Granite - Countertop provider

Geo's Marble & Granite

(4.8)
50 reviews

πŸ“ 2810 Yonkers Rd #4b, Raleigh, NC 27604, USA

πŸ“ž +1 919-699-4376

Geo's Marble & Granite is frequently mentioned as a supplier and installer of countertops, handling projects ranging from residential remodels and bathroom upgrades to kitchen installations and custom home projects. Potential customers consistently note the company's ability to manage projects well, including quoting, selection assistance, installation, and handling specific needs. The company offers various materials including granite, quartz, and marble. Most reviews praise the quality of the product and installation work. Customer service is generally described positively with comments about helpful staff, competent personnel like George, Elizabeth, and Ross, and overall professional experiences. Pricing is often contrasted as being good value or lower than big-box competitors. However, one review reports significant negative issues with customer service aspects.

🌳 Common Materials

granite,quartz,marble

⭐ Quality Rating

Excellent

⏱️ Response Time

Unknown

πŸ“ Common Complaints

poor service delivery (delayed installation)

πŸ›‘οΈ Warranties Offered

Unknown

πŸ‘₯ Customer Service Rating

Unknown

πŸ’° Pricing Feedback

Competitive pricing and high value for money compared to big-box stores and other competitors.

πŸ“‹ Care Tips

Seal granite countertops,Use specific cleaners/pH balance cleaners to avoid damage,Regular maintenance is required

View Details
NCO Custom Marble & Granite - Countertop provider

NCO Custom Marble & Granite

(5)
20 reviews

πŸ“ 8804 Gulf Ct E, Raleigh, NC 27617, USA

πŸ“ž +1 919-782-3335

Customer reviews indicate over a decade of positive experience with NCO Custom Countertops, highlighting their professional service, expertise in materials and installation, and consistent quality, with materials like granite and quartz frequently mentioned. Response times and pricing are viewed positively, though specific warranty details are not consistently highlighted by reviewers.

🌳 Common Materials

granite,quartz

⭐ Quality Rating

Excellent

⏱️ Response Time

Within 24-48 hours (or faster)

πŸ“ Common Complaints

Not reported

πŸ›‘οΈ Warranties Offered

Not explicitly mentioned

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Competitive, good value for money

πŸ“‹ Care Tips

Periodically re-seal granite surfaces

View Details

Laminate Countertops in Raleigh, USA

The Countertop Factory Inc - Countertop provider

The Countertop Factory Inc

(4.8)
38 reviews

πŸ“ 6009 Triangle Dr, Raleigh, NC 27617, USA

πŸ“ž +1 919-510-9001

Customer reviews for The Countertop Factory generally highlight high satisfaction with the quality of countertops, professional and friendly customer service, quick and efficient installation, and competitive pricing. Most feedback emphasizes excellent communication and problem-solving, although instances of stock unavailability have been noted. Potential customers can expect meticulous installation, a variety of premium materials, and responsive support throughout the process, backed by implied warranties.

🌳 Common Materials

quartz,granite,silestone

⭐ Quality Rating

Excellent

⏱️ Response Time

Immediate

πŸ“ Common Complaints

stock availability issues

πŸ›‘οΈ Warranties Offered

implied warranty for the stone and installation,guarantee on installation seams

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

reasonable,competitive,a good value

πŸ“‹ Care Tips

use vinyl pads for cutting boards to prevent scratches

View Details
MSI Raleigh - Countertop provider

MSI Raleigh

(5)
11 reviews

πŸ“ 385 Spectrum Dr Suite 100, Knightdale, NC 27545, USA

πŸ“ž +1 919-679-6400

Customer reviews consistently praise MSI's beautiful showroom, friendly and helpful staff, and high-quality products. The business is noted for providing a highly productive shopping experience, accommodating customers, and offering useful services like displaying product samples on walls for price comparison. They cater to a wide range of materials including quartz, porcelain tile, LVP flooring, and countertops. None of the reviews mention specific complaints or concerns.

🌳 Common Materials

Quartz,Porcelain Tile,LVP (Luxury Vinyl Plank) Flooring,Countertops,Tiles

⭐ Quality Rating

Excellent

⏱️ Response Time

None mentioned in reviews

πŸ“ Common Complaints

None mentioned in reviews

πŸ›‘οΈ Warranties Offered

None mentioned in reviews

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Mention of 'value of money' alongside 'best quality, good service'. No detailed pricing criticism or praise.

πŸ“‹ Care Tips

None mentioned in reviews

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UrbanSource Countertops - Countertop provider

UrbanSource Countertops

(4.5)
57 reviews

πŸ“ 4302 New Bern Ave, Raleigh, NC 27610, USA

πŸ“ž +1 919-879-2091

The reviews for Urban Source Countertops/Arteyle primarily highlight a generally positive customer experience, emphasizing strengths in customer service, professional installation, granite selection, efficiency, and competitive pricing. Potential customers should note the satisfaction expressed with staff knowledge and helpfulness, though some mention concerns related to pricing adjustments, certain aspects of service costing extra (like cut-out fees), and a rare, isolated negative experience unrelated to core product/service quality. Material options include granite, quartz, and Silestone, with no explicit mention of a price range.

🌳 Common Materials

granite,quartz,silestone

⭐ Quality Rating

Excellent

⏱️ Response Time

Information not readily available or specified in most reviews, but customer service is frequently praised.

πŸ“ Common Complaints

Expectation that certain fees (e.g., cut-out) might be included in the main price.,Unfavorable pricing adjustment during the process (predatory/deceptive mentioned in one specific review).,Occasional communication or miscommunication within the office (miscommunication incident).

πŸ›‘οΈ Warranties Offered

Reviews do not specify the details or length of warranties, but the general quality and satisfaction suggest they are provided.

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Competitive pricing.,Good value for money.,Prices often lower than competitors or big-box stores.,One review notes an unexpectedly high price increase.

πŸ“‹ Care Tips

Mention of potential sensitivity of certain surfaces (like cherry wood tops) to specific cleaners (e.g., vinegar/windex/more common cleaners) like acid-based cleaners.

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Web-Don, Inc. - Countertop provider

Web-Don, Inc.

(4.5)
30 reviews

πŸ“ 2728 Capital Blvd #148, Raleigh, NC 27604, USA

πŸ“ž +1 919-831-3526

Customers primarily praise the friendly and helpful staff, the quality of countertops (including materials like Wilson Art laminate, Gibraltar solid surface, and Italian marble), installation quality, and the presence of a lifetime warranty. Potential customers should note that they can pick up orders in person and that directions to the store might be confusing without Google's guidance. Some reviews mention a requirement for accounts (Home Depot customers) or that they do not sell directly to the public. While customer service is generally commended, there is one mention of poor service. No specific pricing feedback or care tips were found in the reviews.

🌳 Common Materials

Wilson Art Laminate,Gibraltar Solid Surface,Italian Marble

⭐ Quality Rating

Excellent

⏱️ Response Time

Unknown

πŸ“ Common Complaints

Confusing directions to the store,Requirement for account (related to Home Depot pickups),Limited availability for public customers without accounts

πŸ›‘οΈ Warranties Offered

Lifetime warranty mentioned

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

No feedback on pricing or value for money provided in reviews.

πŸ“‹ Care Tips

No care or maintenance tips were mentioned in the reviews.

View Details
Home Outlet - Countertop provider

Home Outlet

(4.3)
128 reviews

πŸ“ 3901 Capital Blvd Suite 152, Raleigh, NC 27604, USA

πŸ“ž +1 919-878-0104

Customer reviews highlight the supplier as offering a range of home improvement products like cabinets, accent tile, and accent fixtures, with prices described as good or great. Positive feedback focuses on helpful staff, reliable product availability in stock, and positive experiences with order pickups. However, several reviews point to issues with customer service inconsistency, poor communication, incorrect order fulfillment, and slow response times during events like the pandemic. Some negative customer service interactions were reported, and referrals for countertops were specifically named that day.

🌳 Common Materials

Cabinets,Accent Tile

⭐ Quality Rating

Excellent

⏱️ Response Time

Slow response times occasionally reported due potentially to stock issues.

πŸ“ Common Complaints

Poor customer service,Order fulfillment errors and missing items,Inconsistent or poor communication regarding order information

πŸ›‘οΈ Warranties Offered

No information mentioned

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Good or great pricing was reported frequently.

πŸ“‹ Care Tips

Be careful not to scratch when installing

View Details
ProSource of Raleigh - Countertop provider

ProSource of Raleigh

(4.5)
84 reviews

πŸ“ 2905 Spring Forest Rd, Raleigh, NC 27616, USA

πŸ“ž +1 919-346-6774

The provided reviews consistently praise the business for its knowledgeable and helpful staff, excellent customer service, and high-quality materials (primarily flooring, cabinetry, and some countertop options). Customers highlight the staff's expertise in guiding selections, their responsiveness, and their commitment to customer satisfaction, resulting in positive project experiences. One specific complaint was a delay due to stock availability. The reviews do not explicitly mention pricing details or warranties.

🌳 Common Materials

Engineered wood floors,Tiles,Revotec flooring,Cabinetry materials,Countertop materials (specific name not provided in bulk reviews)

⭐ Quality Rating

Excellent

⏱️ Response Time

Excellent (quick responsiveness mentioned, though no specific times)

πŸ“ Common Complaints

Stock availability delays

πŸ›‘οΈ Warranties Offered

Unknown

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

No explicit pricing feedback, but focus appears to be on high-quality materials and professional service.

πŸ“‹ Care Tips

Products have unique properties (like a velvet-like feel for Revotec flooring).

View Details
Mixtura Surfaces Design - Countertop provider

Mixtura Surfaces Design

(5)
21 reviews

πŸ“ 214 Garner Business Ct, Garner, NC 27529, USA

πŸ“ž +1 919-200-0734

Customer reviews for Mixtura highlight positive experiences with their countertop services. Potential customers are informed about their solid surface and quartz countertops, praised for their excellent material quality, installation services, and friendly customer service. The business is noted for providing competitive pricing, specifically mentioned as 'best prices' in Wake County and as 'best in nc'. Reviews frequently comment on the professionalism of their staff and installers, described as highly trained and patient, and express satisfaction with timely project completion and follow-up services.

🌳 Common Materials

solid surface,quartz,quartzite

⭐ Quality Rating

Excellent

⏱️ Response Time

Unknown (Performance implied through proactive follow-ups and calls 2-4 days post-installation, but no specific response time metrics provided)

πŸ“ Common Complaints

Occasional project delays due to renovation scheduling conflicts (not the supplier's fault),Minor color variation noticed in natural stone-like fabrics

πŸ›‘οΈ Warranties Offered

Unknown

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Customers appreciate the competitive pricing, frequently commenting that Mixtura has the best prices in the specified areas (Wake County, NC). Value for money is generally acknowledged.

πŸ“‹ Care Tips

No specific care or maintenance tips were commonly mentioned in the reviews, except that the material (specifically the type used) is generally low maintenance.

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Lumber Liquidators - Countertop provider

Lumber Liquidators

(4.3)
156 reviews

πŸ“ 2011 N Raleigh Blvd Suite 106, Raleigh, NC 27604, USA

πŸ“ž +1 919-828-4449

Customer reviews for the Raleigh LL Flooring branch are mixed. Positive comments highlight excellent customer service, knowledgeable staff (e.g., D.K. and Jon), quick order fulfillment, good product quality (e.g., 'wood was in great condition'), fair pricing, and efficient installation. Negative reviews mention issues such as call backs not being returned, damaged property during installation with no resolution, poor customer service encounters, staff having sketchy credit practices, and complaints about sales tactics.

🌳 Common Materials

Wood flooring

⭐ Quality Rating

Good

⏱️ Response Time

Mixed. Some reviews mention quick responses (e.g., order processing, callbacks), while others report slow or no response (e.g., unanswered call, delayed shipping of end caps).

πŸ“ Common Complaints

Delays in service,Installation damage,Poor customer service encounters,Callbacks not returned,Issues with sales practices

πŸ›‘οΈ Warranties Offered

One review mentions returning unused boxes with no restocking fee, potentially indicating a basic warranty/return policy for unused materials.,No specific details on warranties for installation or core product performance are provided in the reviews.

πŸ‘₯ Customer Service Rating

Good

πŸ’° Pricing Feedback

Generally fair pricing is mentioned, particularly in reviews from repeat customers.

πŸ“‹ Care Tips

No care or maintenance tips for materials are provided in these reviews.

View Details
KJ Natural Stone - Countertop provider

KJ Natural Stone

(4.7)
371 reviews

πŸ“ 532 S New Hope Rd, Raleigh, NC 27610, USA

πŸ“ž +1 919-999-2907

People say this countertop store offers a wide selection of quartz, marble, and remnant pieces. They highlight the competitive pricing and excellent service. They also like the professional, thorough, and reliable staff.

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Stone City Countertops - Countertop provider

Stone City Countertops

(4.9)
80 reviews

πŸ“ 1605 Wake Forest Rd, Raleigh, NC 27604, USA

πŸ“ž +1 919-838-8828

Customer reviews for Stone City Countertops and Countertops primarily detail positive experiences with their countertop selection, installation quality, and customer service. Materials like granite and quartz appear frequently, along with overall excellent service and competitive pricing, though some mentions exist about Stone City not specifying if quotes are available for material options beyond their own inventory ('Carrara marble' is implied to be their stock). One notably negative review criticized customer service, contrasting sharply with the typical positive feedback.

🌳 Common Materials

Granite,Quartz,Marble

⭐ Quality Rating

Excellent

⏱️ Response Time

Faster than average.

πŸ“ Common Complaints

A lack of feedback regarding specific product details or warranty information after purchase was noted. Surprise discovery that Stone City sells cabinets alongside countertops.

πŸ›‘οΈ Warranties Offered

Mentioned support/use of a warranty (e.g., for a specific product like granite), but the specific duration or terms are not detailed by reviewers.

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Customers reported receiving competitive pricing and finding Stone City to be the best price among options they considered.

πŸ“‹ Care Tips

Proper sealing (specifically for marble)

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Capital Granite & Marble, LLC - Countertop provider

Capital Granite & Marble, LLC

(5)
194 reviews

πŸ“ 500 S New Hope Rd #101, Raleigh, NC 27610, USA

πŸ“ž +1 919-322-1560

The provided customer reviews predominantly reflect highly positive experiences with Capital Granite and Marble. Customers praise the expertise of Juan and Iris, the quality of both the materials and the installation, the attentiveness and professionalism of the staff, and quick communication. High-quality work (materials and installation), expert service from Iris and Juan, and timely completion appear repeatedly. No significant pricing issues or negative feedback is mentioned. However, the reviews are entirely positive and lack specific details on warranties, installation times other than timeliness, or care tips.

🌳 Common Materials

Quartz,Granite

⭐ Quality Rating

Excellent

⏱️ Response Time

Within 24 hours according to description

πŸ“ Common Complaints

No specific common complaints mentioned

πŸ›‘οΈ Warranties Offered

Not mentioned

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Reasonably priced too.

πŸ“‹ Care Tips

Not mentioned

View Details
CityRock Countertops - Countertop provider

CityRock Countertops

(4.7)
147 reviews

πŸ“ 10310 Moncreiffe Rd #107, Raleigh, NC 27617, USA

πŸ“ž +1 919-205-3232

People say this countertop store offers a great selection of small-sized granite and leathered granite countertops. They highlight the professional, efficient, and flexible service, and the welcoming environment. They also like the knowledgeable staff and the turnkey services, including plumbing.

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United Granite LLC - Countertop provider

United Granite LLC

(4.8)
266 reviews

πŸ“ 2436 S Miami Blvd #200-7, Durham, NC 27703, USA

πŸ“ž +1 919-251-8820

People say this countertop store offers a wide selection of granite and quartz countertops. They highlight the competitive pricing, the easy quote process, and the quick installation. They also like the friendly, helpful, and patient staff.

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East Coast Granite & Marble - Fayetteville Rd - Countertop provider

East Coast Granite & Marble - Fayetteville Rd

(4.7)
40 reviews

πŸ“ 4607 Fayetteville Rd, Raleigh, NC 27603, USA

πŸ“ž +1 919-400-3866

Ten reviews highlight a consistently positive customer experience. Positive feedback emphasizes the selection process involving knowledgeable consultants (like Devon and Nicole), prompt services, high-quality countertops (granite, quartz, marble mentioned), and professional installation. Potential customers seek recommendations from reviews, mentioning various materials like granite, quartz, and marble. Both pricing and customer service are viewed positively, with some clients noting follow-up and meeting budget expectations. Minor operational issues include one report of damaged product during install and a minor measurement error.

🌳 Common Materials

granite,quartz,marble,laminate,ceramic,metal

⭐ Quality Rating

Excellent

⏱️ Response Time

Prompt customer service and response to inquiries were frequently mentioned.

πŸ“ Common Complaints

Minor measurement discrepancy (backsplash short half inch),Damage to customer property during delivery/installation (drawer hinges broken)

πŸ›‘οΈ Warranties Offered

Various warranties are mentioned but no specific details were provided in the reviews.

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Generally good value and fair pricing is reported. Some reviews noted following the customer's budget.

πŸ“‹ Care Tips

No specific care tips were provided in the reviews, but general instructions were followed.

View Details
American Dream Flooring & Tile - Countertop provider

American Dream Flooring & Tile

(4.9)
133 reviews

πŸ“ 308 Sherwee Dr D, Raleigh, NC 27603, USA

πŸ“ž +1 919-289-1212

People say this flooring store provides excellent flooring options, including carpet and tile. They highlight the quick project completion and the professional, clean, and beautiful work. They also like the clear communication and easy-to-work-with staff.

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Natural Gallery Kitchen & Bath - Countertop provider

Natural Gallery Kitchen & Bath

(4.8)
69 reviews

πŸ“ 4124 Virtuous Street, Garner, NC 27529, USA

πŸ“ž +1 984-235-0649

Reviews highlight Natural Gallery's expertise in granite and stone countertop fabrication and installation, emphasizing professional staff, clean workmanship, and excellent customer service. Potential customers note high-quality results delivered promptly with competitive pricing. Common praise includes responsive communication and careful measurement. The company is noted for full-service assistance in both selection and installation, with special expertise in handling custom and complex projects.

🌳 Common Materials

granite,stone,natural stone

⭐ Quality Rating

Excellent

⏱️ Response Time

Prompt, with measurements occurring quickly and installations completed within days or weeks, with efficient problem resolution when issues arose.

πŸ“ Common Complaints

Not explicitly mentioned in most reviews; one statement suggests quality is tied to price but not a formal complaint

πŸ›‘οΈ Warranties Offered

Guarantees or assurances on material quality and workmanship were mentioned, including management of installation errors like slab mix-ups, with lifetime warranties possibly implied but not explicitly detailed by all reviewers

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Pricing is noted as competitive and fair, with clear quoting and no hidden costs mentioned, where applicable.

πŸ“‹ Care Tips

Select reviews suggest consulting with staff for specific care instructions if considering remaking Formica countertops, but comprehensive care tips are not a recurring theme.

View Details
East Coast Granite & Marble - Hobby Ct - Countertop provider

East Coast Granite & Marble - Hobby Ct

(4.7)
57 reviews

πŸ“ 3312 Hobby Ct, Raleigh, NC 27604, USA

πŸ“ž +1 919-629-9985

Reviews indicate that East Coast Granite & Marble offers services starting from design and slab selection through installation. Positive reviews highlight high-quality countertops (primarily quartz, marble, granite, quartzite), professional and courteous installation teams, reliable service with timely completion, competitive pricing, and attractive warranties (e.g., 10-year warranty). A notably negative review emphasizes a dissatisfaction stemming from perceived poor service and lack of accountability. Potential customers may find value in exploring the variety of materials and warranty details.

🌳 Common Materials

Quartz,Marble,Granite,Quartzite

⭐ Quality Rating

Excellent

⏱️ Response Time

Same Day or Next Day

πŸ“ Common Complaints

Poor service,Lack of accountability

πŸ›‘οΈ Warranties Offered

10-year warranty mentioned (appearance and manufacturing)

πŸ‘₯ Customer Service Rating

Good

πŸ’° Pricing Feedback

Positive Value for Money (Competitive pricing highlighted)

πŸ“‹ Care Tips

Not Adequately Documented

View Details
American Countertops Inc - Countertop provider

American Countertops Inc

(5)
4 reviews

πŸ“ 2811 Superior Dr #101, Wake Forest, NC 27587, USA

πŸ“ž +1 919-554-8777

Customer reviews provided mention an excellent product and offer testimonial regarding the business owner's compassion in response to an incident involving driver distraction. One review contains a significant safety concern regarding a driver texting while transporting installation materials. Some reviews lack text content.

🌳 Common Materials

Unknown

⭐ Quality Rating

Excellent

⏱️ Response Time

Unknown

πŸ“ Common Complaints

Driver distracted while transporting materials.

πŸ›‘οΈ Warranties Offered

None mentioned

πŸ‘₯ Customer Service Rating

Unknown

πŸ’° Pricing Feedback

Unknown

πŸ“‹ Care Tips

None mentioned

View Details
Atlantic Countertops - Countertop provider

Atlantic Countertops

(4.5)
48 reviews

πŸ“ 5250 Old Wake Forest Rd, Raleigh, NC 27609, USA

πŸ“ž +1 919-981-0163

The reviews for Atlantic Countertops reflect a predominantly positive experience, with customers praising the company's quality of craftsmanship, installation, and customer service of staff members. However, a small number of reviewers expressed dissatisfaction with issues such as delays, pricing discrepancies, and incomplete service. The companies mainly handles materials like quartz, granite, laminate, and soapstone. Overall, the reviews suggest a reliable business with mostly good customer interactions.

🌳 Common Materials

Quartz,Granite,Laminate,Soapstone

⭐ Quality Rating

Excellent

⏱️ Response Time

Unknown

πŸ“ Common Complaints

Delays in installation completion,Unconfirmed quotation timelines,Inconsistent pricing or misunderstandings,Issues with instruction compliance or installation quality

πŸ›‘οΈ Warranties Offered

Yes, but not specified

πŸ‘₯ Customer Service Rating

Good

πŸ’° Pricing Feedback

Generally considered fair or competitive; however, some customers expressed concerns about potential deception with pricing quotes.

πŸ“‹ Care Tips

Minimal specific care tips are provided in the reviews.

View Details

Marble Countertops in Raleigh, USA

CRS Marble and Granite Inc - Countertop provider

CRS Marble and Granite Inc

(4.9)
181 reviews

πŸ“ 7521 Exhibit Ct, Raleigh, NC 27617, USA

πŸ“ž +1 919-784-9282

Customer reviews for this countertop supplier showcase a consistently positive customer service experience, with staff members described as knowledgeable, helpful, and friendly. The showroom and warehouse are noted for being large, well-organized, and stocked with various materials. Most reviews praise the selection and expertise of the staff, viewing the experience as great or excellent overall. However, there is one mention of a quality issue with a granite countertop cracking prematurely, highlighting a potential area of concern regarding product durability.

🌳 Common Materials

granite,quartz,marble,quartzite,dolomite

⭐ Quality Rating

Unknown

⏱️ Response Time

Unknown

πŸ“ Common Complaints

A crack reportedly occurred in a dolomite countertop within three years of installation when leaning on it, suggesting a potential quality or durability issue.

πŸ›‘οΈ Warranties Offered

No specific warranties or guarantees for the countertops or installation are mentioned in the reviews.

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Unknown

πŸ“‹ Care Tips

Unknown

View Details
Francini Inc. Marble & Granite - Raleigh, NC - Countertop provider

Francini Inc. Marble & Granite - Raleigh, NC

(4.9)
104 reviews

πŸ“ 325 Spectrum Dr #120, Knightdale, NC 27545, USA

πŸ“ž +1 919-231-0000

Customer reviews primarily focus on the extensive selection of countertop materials and natural/man-made stones (like granite, marble, quartz, quartzite, and porcelain). Reviews frequently mention helpful, knowledgeable, and friendly staff members such as Kristina Martin, Taylor, Jahaira, Keith, and Kristina, who guide customers and explain product pros and cons. The customer experience is consistently described as excellent, welcoming, patient, and informative. While positive quality and service feedback dominates, there are no explicit references to pricing or specific warranty details.

🌳 Common Materials

granite,marble,quartz,quartzite,porcelain

⭐ Quality Rating

Excellent

⏱️ Response Time

Unknown

πŸ“ Common Complaints

πŸ›‘οΈ Warranties Offered

None mentioned

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

No feedback on pricing or value for money provided.

πŸ“‹ Care Tips

No care or maintenance tips mentioned.

View Details
Hands on Granite Inc - Countertop provider

Hands on Granite Inc

(4.9)
280 reviews

πŸ“ 1260 Kirkland Rd, Raleigh, NC 27603, USA

πŸ“ž +1 919-757-5160

Customer reviews for Hands on Granite consistently highlight positive experiences with the company's services. Potential customers can expect prompt service, professional and courteous staff (particularly Tomas and Nadia), and high-quality installations of materials like granite and quartz. The business maintains good communication, offers competitive pricing, and completes jobs efficiently. While installation details for unique scenarios like farm sinks or around antique sinks were mentioned, no significant material or service issues were reported across the majority of reviews.

🌳 Common Materials

quartz,granite

⭐ Quality Rating

Excellent

⏱️ Response Time

Quick (e.g., same day, prompt, efficient, not specified precisely)

πŸ“ Common Complaints

None significant explicitly mentioned, but some concerns about communication during quote/decision making were resolved to positive experiences

πŸ›‘οΈ Warranties Offered

No specific warranties were detailed in the reviews.

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Customers noted value for money, fair prices, and in one case, significantly lower prices than competitors.

πŸ“‹ Care Tips

No specific care or maintenance tips were mentioned in the reviews.

View Details
Stone City Countertops - Countertop provider

Stone City Countertops

(4.9)
80 reviews

πŸ“ 1605 Wake Forest Rd, Raleigh, NC 27604, USA

πŸ“ž +1 919-838-8828

Customer reviews for Stone City Countertops highlight a generally positive experience provided by a team often led or acknowledged by Hugo. The company is praised for excellent quality countertops, smooth installation processes, and friendly customer service with competitive pricing. Granite is frequently mentioned as a popular material. Potential customers can expect high-quality work and good value. Some mention the company selling cabinets too. One review raised concerns about customer service phone support, but this appears to be an isolated incident.

🌳 Common Materials

granite,marble,quartz

⭐ Quality Rating

Excellent

⏱️ Response Time

Very fast/Quick (quotes & installation)

πŸ“ Common Complaints

Poor phone support/communication (isolated incident)

πŸ›‘οΈ Warranties Offered

10-15 year warranties mentioned for countertops and installation

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Competitive, best price, value for money options

πŸ“‹ Care Tips

Unknown

View Details
KJ Natural Stone - Countertop provider

KJ Natural Stone

(4.7)
371 reviews

πŸ“ 532 S New Hope Rd, Raleigh, NC 27610, USA

πŸ“ž +1 919-999-2907

People say this countertop store offers a wide selection of quartz, marble, and remnant pieces. They highlight the competitive pricing and excellent service. They also like the professional, thorough, and reliable staff.

View Details
Natural Granite & Marble - Countertop provider

Natural Granite & Marble

(4.7)
31 reviews

πŸ“ 3100 Stony Brk Dr, Raleigh, NC 27604, USA

πŸ“ž +1 919-872-1508

Customer reviews for Natural Granite & Marble highlight a consistently positive experience with the business, particularly praising Sam and his team's expertise in selection, customer service, craftsmanship, and installation. Positive feedback includes a large selection of various natural stone materials with knowledgeable guidance, high-quality workmanship, and customer satisfaction driven by personalized service. While the specific warranty details are not elaborated upon, one negative review from five years ago mentions an exception due to management distraction at that time.

🌳 Common Materials

Granite, Quartzite, Solid Surface (General), Marble.

⭐ Quality Rating

Excellent

⏱️ Response Time

Response time for service calls is not explicitly detailed in multiple reviews, but scheduling is mentioned as occurring within usual timelines for jobs, and service was characterized as prompt.

πŸ“ Common Complaints

Complaints are not frequently mentioned in the positive reviews. A single negative review from five years ago cited issues with incorrect measurements, installation quality (rough butt joints), sites left messy, and management distraction.

πŸ›‘οΈ Warranties Offered

Warranties are acknowledged in the positive reviews as part of what is included in the service, however the specific details are not elaborated upon.

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Feedback indicates the pricing is competitive, fair, or offers good value for money in multiple positive reviews.

πŸ“‹ Care Tips

Unknown

View Details
Stone Basyx Raleigh - Countertop provider

Stone Basyx Raleigh

(5)
202 reviews

πŸ“ 1115 N New Hope Rd, Raleigh, NC 27610, USA

πŸ“ž +1 919-706-1312

Customer reviews highlight a consistently positive experience with Stone Basyx, praising the exceptional customer service, particularly Jodi and Lakeshia Pretty, and the extensive selection ofmaterials, including Taj Mahal quartzite, soapstone, granite, marble, and various other stone varieties. Thecompany is noted for its knowledgeable, patient, and helpful staff, streamlined ordering process, efficient slab movement services, and excellent customer service, leading to multiple visits and strong recommendations across various locations.

🌳 Common Materials

Taj Mahal quartzite,Soapstone,Granite,Marble

⭐ Quality Rating

Excellent

⏱️ Response Time

Unknown

πŸ“ Common Complaints

None mentioned

πŸ›‘οΈ Warranties Offered

Not mentioned in reviews

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Not mentioned in reviews regarding pricing or value for money

πŸ“‹ Care Tips

No specific maintenance tips provided in the reviews, but staff knowledge about materials implies awareness of care requirements.

View Details
NCO Custom Marble & Granite - Countertop provider

NCO Custom Marble & Granite

(5)
20 reviews

πŸ“ 8804 Gulf Ct E, Raleigh, NC 27617, USA

πŸ“ž +1 919-782-3335

Multiple reviews highlight NCO Custom as a reliable and high-quality countertop supplier, with consistent praise for the professionalism of their team, attention to detail, and timely service. They specialize in materials such as granite and quartz, often providing installation, custom matching, and competitive pricing. No common complaints or warranty details were specified in the reviews, with emphasis on excellent customer service and craftsmanship.

🌳 Common Materials

granite,quartz

⭐ Quality Rating

Excellent

⏱️ Response Time

Fast (e.g., quick calls, emails, installations completed within hours or on schedule).

πŸ“ Common Complaints

None mentioned in the reviews for NCO Custom.

πŸ›‘οΈ Warranties Offered

Implied but not explicitly detailed (e.g., focus on flawless fabrication, resealing services).

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Generally positive, described as 'great prices' and 'unmatched' value for quality.

πŸ“‹ Care Tips

Resealing granite countertops may be required periodically.

View Details
The Countertop Factory Inc - Countertop provider

The Countertop Factory Inc

(4.8)
38 reviews

πŸ“ 6009 Triangle Dr, Raleigh, NC 27617, USA

πŸ“ž +1 919-510-9001

Customer reviews indicate a strong reputation for Countertop Factory, characterized by excellent customer service, high-quality countertop materials and installations, and generally prompt service. Potential customers receive overwhelmingly positive feedback on professionalism, communication, and the final results. The primary practical information highlighted includes the range of professional staff involved (sales, measurements, installation) and competitive pricing. One customer noted a single isolated issue unrelated to direct product/service quality.

🌳 Common Materials

Quartz,Silestone Quartz,Granite,Tile

⭐ Quality Rating

Excellent

⏱️ Response Time

Reviews consistently mention quick scheduling for consultation and installation, indicating typically fast service response times.

πŸ“ Common Complaints

One customer reported an isolated incident where a previously ordered product went out of stock.

πŸ›‘οΈ Warranties Offered

No specific information regarding warranties or guarantees is provided in the reviews.

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Customers perceive the pricing as good value for money, reasonable, and competitive.

πŸ“‹ Care Tips

No specific care or maintenance tips for countertop materials were mentioned in the reviews.

View Details
Geo's Marble & Granite - Countertop provider

Geo's Marble & Granite

(4.5)
13 reviews

πŸ“ 901 Trinity Rd Suite B, Raleigh, NC 27607, USA

πŸ“ž +1 984-242-6883

Geo's Marble's customer reviews reflect a mix of positive and negative experiences. The majority of reviews praise the quality of installations, materials like granite and marble, customer service, and reasonable pricing, with several customers highly recommending the business. However, a few reviews mention issues such as delays, installation problems, and customer service concerns, particularly noting that initial helpful interactions did not always translate to smooth resolution.

🌳 Common Materials

granite,marble

⭐ Quality Rating

Good

⏱️ Response Time

Unknown

πŸ“ Common Complaints

Installation delays,Installation quality issues,Customer service issues

πŸ›‘οΈ Warranties Offered

None or not explicitly mentioned

πŸ‘₯ Customer Service Rating

Good

πŸ’° Pricing Feedback

Generally good and competitive pricing mentioned

πŸ“‹ Care Tips

No care or maintenance tips provided in reviews

View Details
Cary Granite - Countertop provider

Cary Granite

(4.8)
75 reviews

πŸ“ 828 Purser Dr, Raleigh, NC 27603, USA

πŸ“ž +1 919-274-3125

Customer reviews consistently highlight positive experiences with Cary Granite, praising their professional service from consultation to installation, the quality of their countertops and workmanship, responsive customer service, knowledge about materials, competitive pricing, and high-quality finishes. Positive mentions of granite and quartz are noted, and while specific price points or excessive wait times are not detailed, feedback emphasizes good value for money and efficient service.

🌳 Common Materials

Granite,Quartz

⭐ Quality Rating

Excellent

⏱️ Response Time

Excellent

πŸ“ Common Complaints

πŸ›‘οΈ Warranties Offered

Unknown

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Good value for money; competitively priced.

πŸ“‹ Care Tips

Not mentioned

View Details
Lara Marble & Granite Inc - Countertop provider

Lara Marble & Granite Inc

(5)
25 reviews

πŸ“ 1016 Maxwell Dr, Raleigh, NC 27603, USA

πŸ“ž +1 919-448-8828

Customer reviews for this countertop supplier are overwhelmingly positive. Reviewers praise the excellent quality of the countertops and installations, highlighting friendly and patient customer service, competitive pricing, prompt communication, timely service (including faster installations compared to large retailers), and a family business approach. The typical customer experience includes easy navigation through selections with knowledgeable staff like Omar and Julian, as well as highly professional handling of projects. No significant negative feedback was mentioned regarding common issues or poor performance aspects.

🌳 Common Materials

quartz,granite

⭐ Quality Rating

Excellent

⏱️ Response Time

Excellent (Very prompt for quotes, estimates, and project handling)

πŸ“ Common Complaints

πŸ›‘οΈ Warranties Offered

Storage warranty for the slab is mentioned as offered when purchasing the countertop

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Excellent (Competitive, reasonable, affordable, good value for money)

πŸ“‹ Care Tips

For quartz countertops, resealing may be required periodically

View Details
Cosmos Granite & Marble - Countertop provider

Cosmos Granite & Marble

(4.4)
38 reviews

πŸ“ 501 S New Hope Rd, Raleigh, NC 27610, USA

πŸ“ž +1 919-212-0303

Customer reviews for Cosmos Granite predominantly feature positive feedback. The business is praised for its extensive product selection, including various materials like granite, quartz, quartzite, and solid surface options. Staff members are repeatedly described as knowledgeable, friendly, patient, and helpful, contributing to a positive customer experience, often contrasting this favorably with other suppliers. The showroom is noted for its organization and large displays, allowing easy browsing. Potential customers can expect well-trained staff, a wide range of materials, helpful guidance, a clean and organized facility, and generally high levels of service and product quality. Occasional minor issues were mentioned but do not dominate the reviews.

🌳 Common Materials

granite,quartz,quartzite,solid surface

⭐ Quality Rating

Excellent

⏱️ Response Time

Quick assistance provided where noted (e.g., helpful staff shortly after arrival, resolving questions promptly).

πŸ“ Common Complaints

Mislabeling/organization difficulty (e.g., slabs facing backward, not labeled).,Inconsistencies in stated operating hours (website vs. actual).,One instance of insufficient order details provided. (Cracked slab noted after year, potentially related to heat or pre-existing chip).

πŸ›‘οΈ Warranties Offered

No specific standard warranties were detailed in the majority of positive reviews. One review mentioned repair services (for heat crack) after the fact, implying a service policy rather than an explicit guarantee. No recall of formal warranties discussed unless relating to material defects in negative reviews needing financial compensation for repair, which seems unlikely standard procedure if warranties existed were not upheld. General overall product satisfaction is noted, not guarantee specifics.

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

No specific complaints about pricing were mentioned in the provided summaries. The focus was more on selection, service, and product quality.

πŸ“‹ Care Tips

No specific individual care instructions were provided within the collected reviews.

View Details
Custom Stone Edge Services LLC - Countertop provider

Custom Stone Edge Services LLC

(4.9)
35 reviews

πŸ“ 8820 Gulf Ct Suite B, Raleigh, NC 27617, USA

πŸ“ž +1 984-298-5656

People say this countertop store offers a wide selection of remnants and provides custom fabrication and installation of countertops and backsplashes. They highlight the reasonable pricing, quick turnaround times, and the team's professionalism, punctuality, and attention to detail. They also like the friendly and helpful service, and the clean installation process.

View Details
East Coast Granite & Marble - Glenwood Ave - Countertop provider

East Coast Granite & Marble - Glenwood Ave

(4.7)
152 reviews

πŸ“ 9021 Glenwood Ave, Raleigh, NC 27617, USA

πŸ“ž +1 919-800-8886

People say this countertop store provides top-notch materials and craftsmanship. They highlight the efficient and professional service, and the prompt and respectful installers. They also like the knowledgeable and helpful staff.

View Details
Capital Granite & Marble, LLC - Countertop provider

Capital Granite & Marble, LLC

(5)
194 reviews

πŸ“ 500 S New Hope Rd #101, Raleigh, NC 27610, USA

πŸ“ž +1 919-322-1560

Customer reviews for Capital Granite and Marble primarily highlight the business's friendly and professional customer service team, particularly Juan and Iris. The installation is consistently praised as high-quality and performed efficiently within typical timelines of 1-2 weeks. The company's processes (quote generation, templating) are described as thorough and easy to follow. Customers frequently recommend the business based on positive installations and overall service experiences. Reviews focus more on positive outcomes rather than specific material requests or pricing comparisons.

🌳 Common Materials

Quartz, Granite, Marble.

⭐ Quality Rating

Excellent

⏱️ Response Time

Quotes appear obtainable within 24 hours or less via email. Initial service (templating) is prompt, and Juan can often respond to schedule promptly. Installation duration typically averages 1-2 weeks.

πŸ“ Common Complaints

None explicitly mentioned beyond that customers appreciate the absence of problems.

πŸ›‘οΈ Warranties Offered

No specific warranties or guarantees are mentioned in the reviews.

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Described as 'Reasonably priced', 'efficient', and 'value' is perceived positively but not frequently detailed.

πŸ“‹ Care Tips

None explicitly mentioned regarding specific countertop care or cleaning techniques.

View Details
Geo's Marble & Granite - Countertop provider

Geo's Marble & Granite

(4.8)
50 reviews

πŸ“ 2810 Yonkers Rd #4b, Raleigh, NC 27604, USA

πŸ“ž +1 919-699-4376

The reviews for Geo's Marble & Granite consistently praise the quality of the countertops and installation services, with customers highlighting competitive pricing and timely service. Positive experiences often stem from knowledgeable staff and helpful customer service. However, one review mentions issues with customer service response times and product delivery delays, indicating potential areas for improvement.

🌳 Common Materials

granite,quartz

⭐ Quality Rating

Excellent

⏱️ Response Time

Good

πŸ“ Common Complaints

Slow customer service response times.,Issues with product delivery and installation scheduling.

πŸ›‘οΈ Warranties Offered

Typically includes guarantees on the product itself (product warranty) and labor (installation warranty), often lasting 5 years.,Warranty details vary depending on installation and product type.

πŸ‘₯ Customer Service Rating

Fair

πŸ’° Pricing Feedback

Pricing is frequently described as competitive, with some customers noting Geo's offered lower prices compared to other competitors and big-box stores.

πŸ“‹ Care Tips

One review indicates sales staff provided information on the care and maintenance process.

View Details
Architectural Surfaces Southeast: Raleigh & Nashville - Countertop provider

Architectural Surfaces Southeast: Raleigh & Nashville

(4.9)
72 reviews

πŸ“ 511 Hinton Oaks Blvd, Knightdale, NC 27545, USA

πŸ“ž +1 919-431-9494

Customer reviews for Architectural Surfaces (AS) highlight consistently positive experiences with their staff, particularly Yolanda and MaryAnn, praising their helpfulness, knowledge, professionalism, and friendly demeanor. Customers frequently recommend the spacious and well-organized showroom with a large selection of materials like quartz, quartzite, marble, and granite. Potential customers describe drive times (up to a few hours) to visit the showroom, often emphasizing the positive and welcoming customer service and clean facilities that set them apart from other suppliers.

🌳 Common Materials

quartz,quartzite,marble,granite

⭐ Quality Rating

Excellent

⏱️ Response Time

Unknown

πŸ“ Common Complaints

None mentioned in the available reviews.

πŸ›‘οΈ Warranties Offered

None mentioned in the available reviews.

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

No pricing or value for money feedback provided in the available reviews.

πŸ“‹ Care Tips

The importance of using specialized cleaners appropriate for natural stone (marble) was specifically mentioned in one review.

View Details
East Coast Granite & Marble - Hobby Ct - Countertop provider

East Coast Granite & Marble - Hobby Ct

(4.7)
57 reviews

πŸ“ 3312 Hobby Ct, Raleigh, NC 27604, USA

πŸ“ž +1 919-629-9985

East Coast Granite & Marble is highly regarded for its customer service, installation quality, and product range. The majority of reviews highlight positive experiences with the company's quartz, granite, marble, and quartzite countertops, installation process, pricing, and customer support. Potential customers should consider the variety of materials and positive feedback on service and value, though one review mentions poor service. Response time information is not provided in the reviews.

🌳 Common Materials

quartz,granite,marble,quartzite

⭐ Quality Rating

Excellent

⏱️ Response Time

Unknown

πŸ“ Common Complaints

Poor service,Lack of accountability

πŸ›‘οΈ Warranties Offered

πŸ‘₯ Customer Service Rating

Good

πŸ’° Pricing Feedback

Reasonable prices,Competitive pricing,Fair price,Value for money

πŸ“‹ Care Tips

Avoid excessive use of harsh sanitizing agents (implied through comments on quantity but not explicit maintenance tips)

View Details
UrbanSource Countertops - Countertop provider

UrbanSource Countertops

(4.5)
57 reviews

πŸ“ 4302 New Bern Ave, Raleigh, NC 27610, USA

πŸ“ž +1 919-879-2091

Customer reviews highlight positive experiences with professionalism and service at Urban Source Countertops/Artelye. Many customers praise quick response times, helpful staff, and high-quality installation of granite and quartz countertops. Potential customers can expect timely service, a broad selection of designer stones, and competitive pricing compared to big-box stores. However, a few reviews mention instances of higher-than-expected footings charges and occasional communication delays.

🌳 Common Materials

granite,quartz

⭐ Quality Rating

Excellent

⏱️ Response Time

prompt, professional

πŸ“ Common Complaints

high footings after measurement phase,high footings,communication delays,potential upcharges for additional services/sites

πŸ›‘οΈ Warranties Offered

pitted granite warranty,lifetime warranties mentioned

πŸ‘₯ Customer Service Rating

Good

πŸ’° Pricing Feedback

highly competitive pricing,overall competitive,prices beat others,prices at unbeatable rates,few reviews specifically mentioned paying less or not criticizing price

πŸ“‹ Care Tips

no specific care tips mentioned in reviews

View Details

Quartz Countertops in Raleigh, USA

Stone City Countertops - Countertop provider

Stone City Countertops

(4.9)
80 reviews

πŸ“ 1605 Wake Forest Rd, Raleigh, NC 27604, USA

πŸ“ž +1 919-838-8828

Reviews reflect a generally high level of satisfaction among users with Stone City Countertops. Customers appreciate the quality of the materials, the professionalism of the staff, and the neatness of the installation work. The company is frequently praised for its competitive pricing and excellent customer service. Potential buyers may consider the company's broad selection of materials and the guarantee typically offered with granite countertops. While a few negative comments mention issues with phone communication or order processing delays, the volume of positive reviews outweighs these isolated reports.

🌳 Common Materials

Granite,Marble,Quartz,Tile

⭐ Quality Rating

Excellent

⏱️ Response Time

Fast (quotes and installs done quickly when service is efficient)

πŸ“ Common Complaints

Poor phone communication,Delays or lack of response in order processing

πŸ›‘οΈ Warranties Offered

5-year guarantee on granite countertops mentioned several times

πŸ‘₯ Customer Service Rating

Unknown (Based on aggregated data; multiple reviews praise service highly while isolated ones criticize it)

πŸ’° Pricing Feedback

Customers frequently mention competitive and good value pricing compared to other options.

πŸ“‹ Care Tips

No direct care instructions were included in the reviews.

View Details
CRS Marble and Granite Inc - Countertop provider

CRS Marble and Granite Inc

(4.9)
181 reviews

πŸ“ 7521 Exhibit Ct, Raleigh, NC 27617, USA

πŸ“ž +1 919-784-9282

Customer reviews for this countertop supplier highlight a positive overall experience with the business, including complimentary feedback on showroom selection, knowledgeable staff, and customer service. Customers found the staff to be helpful, patient, and friendly, with many praising the wide range of materials and organization of the warehouse. However, one review mentioned an issue with a granite countertop cracking within three years of installation after normal use, indicating potential variability in product quality and installation results.

🌳 Common Materials

granite,quartz,marble,quartzite

⭐ Quality Rating

Good

⏱️ Response Time

Unknown

πŸ“ Common Complaints

Countertop installation quality issues, such as cracking

πŸ›‘οΈ Warranties Offered

Unknown

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Unknown

πŸ“‹ Care Tips

Unknown

View Details
Hands on Granite Inc - Countertop provider

Hands on Granite Inc

(4.9)
280 reviews

πŸ“ 1260 Kirkland Rd, Raleigh, NC 27603, USA

πŸ“ž +1 919-757-5160

Hands on Granite is a countertop supplier receiving primarily positive reviews on installation service, prompt response times, and the quality of materials such as quartz and granite. Customers report high levels of customer satisfaction with professional staff, fair pricing, and efficient handling of custom jobs. There are no mentions of common complaints or specific warranty details in the reviews, but potential customers can expect timely service and a focus on value for money in installations and replacements.

🌳 Common Materials

quartz,granite,stone

⭐ Quality Rating

Excellent

⏱️ Response Time

Prompt, with reviews indicating fast response and quick resolution for service requests, such as next-day repairs.

πŸ“ Common Complaints

None explicitly mentioned, as reviews are consistently positive with no reported issues.

πŸ›‘οΈ Warranties Offered

None specifically discussed in the reviews; customers praise the work but no warranty details are provided.

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Customers highlight competitive pricing, reasonable costs, and excellent value for money, with one review noting significant savings compared to competitors.

πŸ“‹ Care Tips

No care or maintenance tips for countertops are mentioned in the reviews.

View Details
The Countertop Factory Inc - Countertop provider

The Countertop Factory Inc

(4.8)
38 reviews

πŸ“ 6009 Triangle Dr, Raleigh, NC 27617, USA

πŸ“ž +1 919-510-9001

Customer reviews for Countertop Factory primarily highlight positive experiences with the company's staff, professionalism, installation quality, and customer service. Reviews frequently mention friendly, knowledgeable, and excellent communication from staff, meticulous and high-quality installation, and the selection process. While the specific materials installed vary, granite, quartz, and Silestone are prominently mentioned. Positive feedback also notes good value for money and competitive pricing. Though fewer complaints are noted, some reviewers mention a minor product defect being resolved and an initial issue with a third-party stock delay (not factory-related). Basic care instructions were provided by the installation team when necessary.

🌳 Common Materials

granite,quartz,silestone

⭐ Quality Rating

Excellent

⏱️ Response Time

Generally prompt and smooth processes were reported. Specific delays were attributed to third-party stock or minor product defects after installation.

πŸ“ Common Complaints

One instance of a minor product defect that was resolved by replacement.,A third-party stock issue (not Countertop Factory-related) delayed one project.

πŸ›‘οΈ Warranties Offered

Multiple reviews mention that warranties are typically covered by the countertop material manufacturer, often collaborating with these warranty providers to pass through applicable guarantees.

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Several reviewers explicitly mentioned the pricing as reasonable and competitive.

πŸ“‹ Care Tips

One reviewer received specific instructions from the installers during a post-installation mark issue resolution.

View Details
East Coast Granite & Marble - Glenwood Ave - Countertop provider

East Coast Granite & Marble - Glenwood Ave

(4.7)
152 reviews

πŸ“ 9021 Glenwood Ave, Raleigh, NC 27617, USA

πŸ“ž +1 919-800-8886

People say this countertop store provides top-notch materials and craftsmanship. They highlight the efficient and professional service, and the prompt and respectful installers. They also like the knowledgeable and helpful staff.

View Details
KJ Natural Stone - Countertop provider

KJ Natural Stone

(4.7)
371 reviews

πŸ“ 532 S New Hope Rd, Raleigh, NC 27610, USA

πŸ“ž +1 919-999-2907

People say this countertop store offers a wide selection of quartz, marble, and remnant pieces. They highlight the competitive pricing and excellent service. They also like the professional, thorough, and reliable staff.

View Details
CityRock Countertops - Countertop provider

CityRock Countertops

(4.7)
147 reviews

πŸ“ 10310 Moncreiffe Rd #107, Raleigh, NC 27617, USA

πŸ“ž +1 919-205-3232

People say this countertop store offers a great selection of small-sized granite and leathered granite countertops. They highlight the professional, efficient, and flexible service, and the welcoming environment. They also like the knowledgeable staff and the turnkey services, including plumbing.

View Details
UrbanSource Countertops - Countertop provider

UrbanSource Countertops

(4.5)
57 reviews

πŸ“ 4302 New Bern Ave, Raleigh, NC 27610, USA

πŸ“ž +1 919-879-2091

Reviews mention two main brands, Urban Source Countertops and Artelye, both receiving positive feedback regarding customer service, installation quality, and the professionalism of staff and technicians. Customers consistently praised the quality of materials (particularly granite and quartz), the skill of the installation team, the knowledge and helpfulness of sales/office staff, and the competitive pricing and value for money. One recurring theme among multiple reviews was excellent customer service and quick resolution of issues. The main criticism noted across several reviews was related to unexpected pricing changes and delays in finalizing refunds after service adjustments, although the overall experience remained positive.

🌳 Common Materials

granite,quartz,soapstone,silestone

⭐ Quality Rating

Excellent

⏱️ Response Time

Unknown

πŸ“ Common Complaints

Refund/adjustment processing delays or difficulties (across both Artelye and Urban Source),Unexpected price increases just before installation (Artelye)

πŸ›‘οΈ Warranties Offered

No specific warranty details mentioned.

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Customers repeatedly noted good value for money and competitive pricing. Some expressed appreciation for lower prices offered by these companies compared to 'big box' stores or others. One review highlighted an unexpected increase in price shortly before installation.

πŸ“‹ Care Tips

No specific care or maintenance tips for countertops were mentioned in the reviews.

View Details
Cary Granite - Countertop provider

Cary Granite

(4.8)
75 reviews

πŸ“ 828 Purser Dr, Raleigh, NC 27603, USA

πŸ“ž +1 919-274-3125

The reviews provided for Cary Granite consistently emphasize highly positive experiences. Customers praise the company's excellent customer service, professionalism of staff and installers, and the quality of both the countertop products and installation work. Reviews frequently highlight the reasonable pricing compared to competitors, the helpful guidance during selection, and the fast turnaround times. Commonly praised countertop materials are granite and quartz.

🌳 Common Materials

granite,quartz

⭐ Quality Rating

Excellent

⏱️ Response Time

Very Fast

πŸ“ Common Complaints

πŸ›‘οΈ Warranties Offered

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Fair,Reasonable,Competitive,Value for money

πŸ“‹ Care Tips

View Details
Architectural Surfaces Southeast: Raleigh & Nashville - Countertop provider

Architectural Surfaces Southeast: Raleigh & Nashville

(4.9)
72 reviews

πŸ“ 511 Hinton Oaks Blvd, Knightdale, NC 27545, USA

πŸ“ž +1 919-431-9494

These reviews predominantly highlight highly positive customer experiences at Architectural Surfaces, a countertop supplier. Potential customers can expect a large selection of materials including quartz, quartzite, granite, marble, and natural stone. Interactions with staff, particularly Yolanda, are consistently praised for being helpful, knowledgeable, professional, and friendly. Showrooms and facilities are described as beautiful, well-organized, clean, and accommodating. No significant complaints about quality, pricing, or service issues are mentioned in these reviews. A key piece of advice involves proper care for certain natural stone surfaces like marble.

🌳 Common Materials

quartz,quartzite,granite,marble,natural stone

⭐ Quality Rating

Excellent

⏱️ Response Time

Unknown

πŸ“ Common Complaints

No common complaints or issues are mentioned in these reviews.

πŸ›‘οΈ Warranties Offered

No specific warranties or guarantees for countertops or installation are mentioned in these reviews.

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

No feedback about pricing or value for money is mentioned in these reviews.

πŸ“‹ Care Tips

Specific care advice for natural stone surfaces like marble (requiring proper sealing) is mentioned in one review.

View Details
Atlantic Countertops - Countertop provider

Atlantic Countertops

(4.5)
48 reviews

πŸ“ 5250 Old Wake Forest Rd, Raleigh, NC 27609, USA

πŸ“ž +1 919-981-0163

Reviews for Atlantic Countertops include a significant amount of positive feedback praising their product quality (particularly quartz), excellent customer service from staff and installers, professional installation processes, and competitive pricing. Potential customers are likely to find this supplier offers good selection, experience handling various materials, and generally efficient service. However, some concerns are noted regarding customer service communication, pricing transparency, and service availability.

🌳 Common Materials

quartz,granite,laminate,soapstone

⭐ Quality Rating

Excellent

⏱️ Response Time

Varies; some reviewers noted delays or lack of clear timeline communication.

πŸ“ Common Complaints

Poor service communication and lack of reliable scheduling/timelines,Conflicts during the quoting/purchase process (e.g., bait-and-switch, different quotes given),Customers given differing prices at different stages

πŸ›‘οΈ Warranties Offered

Varies by agreement or not explicitly detailed in most reviews.

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

[object Object]

πŸ“‹ Care Tips

Cleaners (e.g., warm soapy water) may be appropriate for some surfaces (like laminate), especially with the mention of hand sanitizer from installers.

View Details
East Coast Granite & Marble - Hobby Ct - Countertop provider

East Coast Granite & Marble - Hobby Ct

(4.7)
57 reviews

πŸ“ 3312 Hobby Ct, Raleigh, NC 27604, USA

πŸ“ž +1 919-629-9985

The reviews indicate positive customer experiences with East Coast Granite & Marble, primarily for their countertop selection, installation quality, customer service, and pricing. They offer a wide range of materials including quartz, granite, marble, and quartzite (like Calacatta Gold and Taj Mahini). Customers frequently praise the professionalism, promptness, and aesthetic results, highlighting good service and competitive prices while mentioning warranties but not specific duration/coverage. No care tips were mentioned in the reviews. Most reviews are overwhelmingly positive with one negative review highlighting a single instance of poor service.

🌳 Common Materials

Quartz (including Calacatta Gold), Granite, Marble, and Quartzite are the most frequently mentioned materials.

⭐ Quality Rating

Excellent

⏱️ Response Time

Very fast - reviews mention same-day estimates, prompt service, timely installation, and quick turnarounds.

πŸ“ Common Complaints

The only complaint mentioned is a single negative experience citing 'Poor Service and No Accountability', otherwise no common issues were highlighted by the majority of positive reviews.

πŸ›‘οΈ Warranties Offered

Reviews generally mention product warranties and guarantees provided.

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Customers find the pricing to be reasonable, competitive, and generally good value for money.

πŸ“‹ Care Tips

No care or maintenance tips for countertops were mentioned in the reviews.

View Details
NCO Custom Marble & Granite - Countertop provider

NCO Custom Marble & Granite

(5)
20 reviews

πŸ“ 8804 Gulf Ct E, Raleigh, NC 27617, USA

πŸ“ž +1 919-782-3335

Reviews highlight NCO's long-term reputation (over ten years), family-run structure, and professional team (including Celine, Traci, Laura, Osbal, etc.). Customers consistently praise the superior quality of materials (granite, quartz, marble, laminate) and installation craftsmanship, with mentions of flawless results, no seams, and professional measurement. The company is described as efficient with a very fast response time, experienced, and committed to accuracy (template measuring). It offers competitive pricing, customer service that is responsive and patient, and provides installation and material warranties. While maintenance tips are minimal, resealing granite is noted. Potential customers should know that granite and quartz are popular materials with strong warranties.

🌳 Common Materials

granite,quartz,marble,laminate

⭐ Quality Rating

Excellent

⏱️ Response Time

Very Fast

πŸ“ Common Complaints

None

πŸ›‘οΈ Warranties Offered

Installation and material warranties are mentioned, though specific details are not provided in the reviews.

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Customers provide positive feedback, rating the pricing and perceived value for money as positive.

πŸ“‹ Care Tips

Resealing granite was specifically mentioned as a step, though not consistently across reviews and considered part of their warranty/service rather than a user tip.

View Details
Natural Granite & Marble - Countertop provider

Natural Granite & Marble

(4.7)
31 reviews

πŸ“ 3100 Stony Brk Dr, Raleigh, NC 27604, USA

πŸ“ž +1 919-872-1508

Natural Granite & Marble is a supplier and installer primarily focused on natural stone countertops like granite and quartzite, as well as solid surface materials. Reviews highlight a diverse selection of materials, generally excellent craftsmanship and installation work, and consistently positive customer service experiences for most customers. The company appears to be run or heavily associated with an individual known as 'Sam', who is frequently mentioned as knowledgeable, professional, and attentive. Businesses should inquire about the range of materials, specific project requirements, and scheduling needs. Response times and warranties are not consistently detailed in the positive reviews.

🌳 Common Materials

granite,quartzite,marble,solid surface

⭐ Quality Rating

Excellent

⏱️ Response Time

Unknown

πŸ“ Common Complaints

Unknown

πŸ›‘οΈ Warranties Offered

Unknown

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Competitively priced

πŸ“‹ Care Tips

Recommended using a sealer provided by the company for maintenance, especially for natural stone.

View Details
Geo's Marble & Granite - Countertop provider

Geo's Marble & Granite

(4.8)
50 reviews

πŸ“ 2810 Yonkers Rd #4b, Raleigh, NC 27604, USA

πŸ“ž +1 919-699-4376

The reviews highlight consistently positive experiences with the business, particularly praising quick installation, high-quality materials (granite, quartz, marble), knowledgeable staff, friendly service, competitive pricing, and on-time delivery. While most reviews commend customer service and the outcome of the countertop installations, occasionally negative feedback is mentioned regarding certain aspects of customer service from specific interactions (reviews mention an 'Unknown' quality rating because the quality of competitors' offerings at another company isn't addressed here).

🌳 Common Materials

granite,quartz,marble

⭐ Quality Rating

Excellent

⏱️ Response Time

The average response time from initial contact to final installation is reported to be consistently quick, often described as 'under budget' and 'on time', with quotes generated expeditiously. Installation is frequently completed within a week or two after the measurement/sales appointment.

πŸ“ Common Complaints

Issues primarily centered around customer service quality and responsiveness, with one review explicitly stating poor customer service leading to negative feedback. No consistent complaints regarding product quality, timely delivery, or pricing were evident across the majority of reviews praising the service.

πŸ›‘οΈ Warranties Offered

Geo Marble & Granite is not explicitly mentioned to offer specific warranties or guarantees for the countertops or installation by any of the reviewers.

πŸ‘₯ Customer Service Rating

Good

πŸ’° Pricing Feedback

Customers generally find the pricing to be competitive, budget-friendly, and sometimes lower than competitors or big-box stores. Some reviews specifically mention getting a 'lowest quote' or 'fraction of the cost'.

πŸ“‹ Care Tips

No specific care or maintenance tips for countertops were detailed in any of the reviews.

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Custom Stone Edge Services LLC - Countertop provider

Custom Stone Edge Services LLC

(4.9)
35 reviews

πŸ“ 8820 Gulf Ct Suite B, Raleigh, NC 27617, USA

πŸ“ž +1 984-298-5656

People say this countertop store offers a wide selection of remnants and provides custom fabrication and installation of countertops and backsplashes. They highlight the reasonable pricing, quick turnaround times, and the team's professionalism, punctuality, and attention to detail. They also like the friendly and helpful service, and the clean installation process.

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Countertops By Mogastone - Countertop provider

Countertops By Mogastone

(4.9)
133 reviews

πŸ“ 7979 Chapel Hill Rd, Cary, NC 27513, USA

πŸ“ž +1 919-465-1644

People say this countertop store offers a wide selection of high-quality stone, including marble, quartzite, and quartz, for kitchen countertops and backsplashes. They highlight the clear and easy-to-understand pricing, and the excellent advice provided by the knowledgeable staff. They also like the precise measurements, efficient installation, and the professional, clean, and fast service provided by the installation team.

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Capital Granite & Marble, LLC - Countertop provider

Capital Granite & Marble, LLC

(5)
194 reviews

πŸ“ 500 S New Hope Rd #101, Raleigh, NC 27610, USA

πŸ“ž +1 919-322-1560

Customer reviews consistently highlight positive experiences with Capital Granite and Marble, praising their efficient service, professional installation teams (Juan and Iris are frequently mentioned), and high-quality craftsmanship and materials (Quartz, Granite, Marble, Stone). Potential customers can expect prompt communication and reasonable pricing based on these accounts.

🌳 Common Materials

Quartz,Granite,Marble,Stone

⭐ Quality Rating

Excellent

⏱️ Response Time

Fast (quotes within 24 hours, prompt response to service calls)

πŸ“ Common Complaints

πŸ›‘οΈ Warranties Offered

Unknown

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Positive (reasonably priced, value for money)

πŸ“‹ Care Tips

Unknown

View Details
Francini Inc. Marble & Granite - Raleigh, NC - Countertop provider

Francini Inc. Marble & Granite - Raleigh, NC

(4.9)
104 reviews

πŸ“ 325 Spectrum Dr #120, Knightdale, NC 27545, USA

πŸ“ž +1 919-231-0000

The provided customer reviews for Francini Inc. predominantly highlight a positive customer experience. Customers express high satisfaction with the company's extensive selection of countertop materials, particularly praising the help provided by various staff members. Enthusiasm is also expressed about the cleanliness, organization, and quality of the product samples available at the showroom and warehouse. The reviews consistently mention excellent customer service, viewing it as attentive, knowledgeable, and personalized. There is no discussion of product quality, installation, pricing, warranties, response times, or maintenance tips based on the information provided. Overall, the feedback from these reviewers was highly favorable.

🌳 Common Materials

granite,marble,quartz,quartzite,porcelain

⭐ Quality Rating

Excellent

⏱️ Response Time

Unknown

πŸ“ Common Complaints

None mentioned

πŸ›‘οΈ Warranties Offered

Not mentioned

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Unknown

πŸ“‹ Care Tips

Not mentioned

View Details

Recycled Glass Countertops in Raleigh, USA

MSI Raleigh - Countertop provider

MSI Raleigh

(5)
11 reviews

πŸ“ 385 Spectrum Dr Suite 100, Knightdale, NC 27545, USA

πŸ“ž +1 919-679-6400

The reviews highlight a positive overall experience with MSI's showroom, staff, and product quality. Customers praise the beautiful showroom, friendly and helpful staff, and the ease of making decisions. Materials mentioned include quartz, tile, and porcelain. The experience builds confidence, with feedback on value, workmanship, and the helpfulness of staff regarding product installation and customer needs.

🌳 Common Materials

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⭐ Quality Rating

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⏱️ Response Time

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πŸ“ Common Complaints

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πŸ›‘οΈ Warranties Offered

[object Object]

πŸ‘₯ Customer Service Rating

[object Object]

πŸ’° Pricing Feedback

[object Object]

πŸ“‹ Care Tips

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View Details
The Countertop Factory Inc - Countertop provider

The Countertop Factory Inc

(4.8)
38 reviews

πŸ“ 6009 Triangle Dr, Raleigh, NC 27617, USA

πŸ“ž +1 919-510-9001

Customer reviews for The Countertop Factory highlight a consistently positive experience, emphasizing excellent customer service and professional staff, including individuals such as Michael Dean and Shawn, across various stages of the countertop installation process (measurement, template fitting, and installation). Most reviews praise the quality of the countertops and the installation job. Positive aspects frequently mentioned include prompt communication, reasonable pricing, friendly and knowledgeable staff, and satisfactory project completion from start to finish. Some reviews specifically mention the Raleigh area. One review noted a previous negative experience not linked to this company but occurring within their renovation process, while another referenced an earlier stock depletion by a different vendor. Feedback on warranties is limited, with one review referencing a 10-year warranty.

🌳 Common Materials

granite,quartz,Silestone Quartz,tile

⭐ Quality Rating

Excellent

⏱️ Response Time

Generally fast with prompt communication regarding queries; one instance noted a potential backlog delaying replacement (not necessarily front-end service), but overall response times are considered positive.

πŸ“ Common Complaints

A single instance of marks on a newly installed surface that required replacement

πŸ›‘οΈ Warranties Offered

A 10-year warranty is mentioned for quartz, though other specific warranty details are not systematically detailed across most reviews.

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Generally considered competitive and fair. One review contrasts this by mentioning a negative experience with an unrelated vendor (not The Countertop Factory).

πŸ“‹ Care Tips

No detailed care tips are given. One review mentions the durability of a specific product, implying resistance to damage, and another mentions regular cleaning with mild soap and water.

View Details
Geo's Marble & Granite - Countertop provider

Geo's Marble & Granite

(4.8)
50 reviews

πŸ“ 2810 Yonkers Rd #4b, Raleigh, NC 27604, USA

πŸ“ž +1 919-699-4376

The reviews highlight predominantly positive experiences with the company, focusing on timely service, high-quality product selection and installation, competitive pricing, and helpful staff. Potential customers receive high marks for product quality and installation. The company offers various materials like granite, quartz, and marble at competitive prices, providing care instructions. However, one review mentions subpar customer service experiences while another notes an issue with delivery/damage. The quality of countertops and installation appears excellent in most cases, though specific warranties are not detailed in the reviews.

🌳 Common Materials

granite,quartz,marble

⭐ Quality Rating

Excellent

⏱️ Response Time

Quick - often within days, less than a week noted

πŸ“ Common Complaints

Issues with delivery/damage of stone (slated for 'arrival' but damaged before installation in one review),Subpar customer service experiences mentioned (poor responses, slow service, potentially damaged order)

πŸ›‘οΈ Warranties Offered

No specific warranties or guarantees mentioned in the reviews.

πŸ‘₯ Customer Service Rating

Fair

πŸ’° Pricing Feedback

Customers generally found the pricing to be competitive, lower than competitors, and offered good value for money.

πŸ“‹ Care Tips

Yes, care and maintenance instructions were provided by staff in some cases.

View Details
CRS Marble and Granite Inc - Countertop provider

CRS Marble and Granite Inc

(4.9)
181 reviews

πŸ“ 7521 Exhibit Ct, Raleigh, NC 27617, USA

πŸ“ž +1 919-784-9282

Overall, this set of customer reviews highlights predominantly positive experiences at CRS, emphasizing excellent customer service, knowledgeable staff, and a wide selection of materials such as granite, quartz, marble, and quartzite. The Raleigh location is frequently mentioned, suggesting it's a key positive for customers in that area. Potential points for improvement noted in the reviews include one reported quality issue from a three-year-old installation, indicating some warranty or durability concerns. There is no feedback regarding pricing, average response times, common complaints, warranties, care tips, or response times mentioned explicitly in the reviews.

🌳 Common Materials

granite,quartz,marble,quartzite

⭐ Quality Rating

Good

⏱️ Response Time

Unknown

πŸ“ Common Complaints

One review mentions a crack in a dolomite countertop product after approximately three years of use from minor impact.

πŸ›‘οΈ Warranties Offered

No warranty information was mentioned in the reviews.

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

No pricing or value for money comments were made in the reviews.

πŸ“‹ Care Tips

No care or maintenance tips for countertops were provided in the reviews.

View Details
KJ Natural Stone - Countertop provider

KJ Natural Stone

(4.7)
371 reviews

πŸ“ 532 S New Hope Rd, Raleigh, NC 27610, USA

πŸ“ž +1 919-999-2907

People say this countertop store offers a wide selection of quartz, marble, and remnant pieces. They highlight the competitive pricing and excellent service. They also like the professional, thorough, and reliable staff.

View Details
Stone City Countertops - Countertop provider

Stone City Countertops

(4.9)
80 reviews

πŸ“ 1605 Wake Forest Rd, Raleigh, NC 27604, USA

πŸ“ž +1 919-838-8828

Customer reviews for Stone City Countertops and Countertop Suppliers consistently highlight positive experiences focused on service, installation quality, material selection, and competitive pricing. Key positive feedback includes friendly, professional, and helpful customer service been described as knowledgeable and patient; exceptional countertop installation quality with clean finishes and attention to detail praised frequently; great selection of materials including granite, marble, quartz, and tile included; competitive pricing and value mentioned repeatedly with specific mentions of getting help in finding the best price and purchasing matching cabinets elsewhere; many reviewers recommend the company, crediting the experience with making the overall process easy and suggesting they would use the service again. One isolated negative experience noted was poor communication and customer service with difficulties obtaining quotes.

🌳 Common Materials

granite,marble,quartz,tile

⭐ Quality Rating

Excellent

⏱️ Response Time

Very quick (same-day quotes, less than 2 weeks, etc.)

πŸ“ Common Complaints

poor communication once

πŸ›‘οΈ Warranties Offered

Unknown

πŸ‘₯ Customer Service Rating

Good

πŸ’° Pricing Feedback

Competitive pricing mentioned frequently, with some reviewers specifically mentioning getting the best price.

πŸ“‹ Care Tips

Need to keep proper care to avoid staining

View Details
UrbanSource Countertops - Countertop provider

UrbanSource Countertops

(4.5)
57 reviews

πŸ“ 4302 New Bern Ave, Raleigh, NC 27610, USA

πŸ“ž +1 919-879-2091

Based on numerous positive customer reviews, Urban Source Countertops and Artelye (potentially the same entity) are perceived as offering good to excellent service and quality installation for granite and quartz countertops. Potential customers frequently highlight professional installation and helpful customer service, with overall pricing considered competitive or good value. Some reviews mention longer response times, particularly when involving scheduling or pricing adjustments, although many service calls are completed promptly. A handful of reviews raised concerns about unexpectedly high pricing or specific service issues, but these are not the predominant sentiment. The company appears to have capabilities for fabricating and potentially renovating countertops, and installation is often praised. Overall, the reviews indicate a strong reputation for quality and service.

🌳 Common Materials

Granite, Quartz, Silestone are frequently mentioned or recommended materials.

⭐ Quality Rating

Excellent (Most reviews praise the quality and installation highly. One review during an error correction noted professional service)

⏱️ Response Time

Most reviews note prompt service calls and timely completion of orders/installations. One review mentions almost 2 weeks for a measurement, and another expresses concern about longer initial response times but does not detail average time.

πŸ“ Common Complaints

The most common complaints mentioned involve pricing, specifically price increases due to cost changes being discovered later, and the desire for pricing to be more transparent or include certain features (like cut-out fees).

πŸ›‘οΈ Warranties Offered

Reviews mention warranties implicitly (quality, installation, and price) but do not detail specific warranty periods or guarantees. One reviewer notes a 20-year warranty exists but they no longer see it in quotes, suggesting its prominence may vary.

πŸ‘₯ Customer Service Rating

Excellent (Overwhelmingly positive feedback regarding staff helpfulness, knowledge, responsiveness, and overall customer service experience throughout the process).

πŸ’° Pricing Feedback

Customer feedback on pricing is mixed. Some explicitly mention being impressed with the low cost and unbeatable prices. Others critique the high cost, which is seen as high for the type of job (renovating after a flood). The most significant recurring pricing feedback is the occurrence of unexpected price increases during the process, which caused concern. Several reviews state the pricing as more competitive or better than big box stores.

πŸ“‹ Care Tips

Mention is made of fuming care products being recommended by one reviewer, suggesting that maintenance tips are provided, but no universal or specific care instructions for different materials are detailed in multiple reviews.

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Geo's Marble & Granite - Countertop provider

Geo's Marble & Granite

(4.5)
13 reviews

πŸ“ 901 Trinity Rd Suite B, Raleigh, NC 27607, USA

πŸ“ž +1 984-242-6883

The reviews for Geo's Marble and Granite present a mixed but predominantly positive feedback regarding the quality of installation, customer service, and pricing. Customers consistently praise the expertise, professionalism, and helpful nature of the staff (Owner: Ross and Rachel) and often commend timely project completion and competitive pricing. Positive experiences highlight excellent workmanship, easy collaboration in decision-making, and satisfactory service. While most feedback is positive, one dissatisfied customer reports issues related to scheduling delays and poor installation quality. The range of reviews indicates variability in service quality and customer experience despite generally favorable impressions in many cases.

🌳 Common Materials

Granite,Marble

⭐ Quality Rating

Excellent

⏱️ Response Time

Generally prompt/timely (e.g., 1-week fabrication mentioned; unspecified standard quoted)

πŸ“ Common Complaints

Issues with scheduling/installation timelines,Poor installation quality

πŸ›‘οΈ Warranties Offered

Not explicitly mentioned or detailed in the provided reviews

πŸ‘₯ Customer Service Rating

Mixed/Limited detailed ratings provided

πŸ’° Pricing Feedback

Generally good/competitive; some mention good value for money

πŸ“‹ Care Tips

Not provided in the reviews

View Details
CityRock Countertops - Countertop provider

CityRock Countertops

(4.7)
147 reviews

πŸ“ 10310 Moncreiffe Rd #107, Raleigh, NC 27617, USA

πŸ“ž +1 919-205-3232

People say this countertop store offers a great selection of small-sized granite and leathered granite countertops. They highlight the professional, efficient, and flexible service, and the welcoming environment. They also like the knowledgeable staff and the turnkey services, including plumbing.

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Natural Granite & Marble - Countertop provider

Natural Granite & Marble

(4.7)
31 reviews

πŸ“ 3100 Stony Brk Dr, Raleigh, NC 27604, USA

πŸ“ž +1 919-872-1508

Customer reviews indicate a supplier specializing in natural stone (granite, marble, quartzite) and solid surface countertops, emphasizing high-quality craftsmanship, excellent customer service and installation, and a knowledgeable team. Potential customers mention positive experiences with selection, unique material availability, satisfactory pricing, and repeat business, alongside a single mention of measurement concerns in one review.

🌳 Common Materials

Granite,Marble,Quartzite,Solid Surface

⭐ Quality Rating

Excellent

⏱️ Response Time

Unknown

πŸ“ Common Complaints

Incorrect Measurements

πŸ›‘οΈ Warranties Offered

Unknown

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Competitively Priced

πŸ“‹ Care Tips

Regular sealing

View Details
USA Dream Stone LLC - Countertop provider

USA Dream Stone LLC

(4.6)
53 reviews

πŸ“ 503 Loop Rd, Garner, NC 27529, USA

πŸ“ž +1 919-615-4335

The reviews highlight a consistently positive experience for customers, emphasizing high-quality countertops and installation. A wide range of materials including quartzite, quartz, granite, and marble are handled, with installation times typically completed within a few weeks. The company staff, particularly Martin and the customer service team, are lauded for being knowledgeable, helpful, and professional throughout the process. Scheduling responsiveness is noted, along with competitive pricing. However, no specific warranties or care instructions are mentioned, and only a few minor issues were noted in isolated cases.

🌳 Common Materials

Quartzite,Quartz,Granite,Marble

⭐ Quality Rating

Excellent

⏱️ Response Time

Fast

πŸ“ Common Complaints

Scheduling quirks or unexpected delays in pickup/installation timing (isolated cases),Minor touch-up required for drywall after installation (isolated case),Incorrect color caulk selection (isolated case)

πŸ›‘οΈ Warranties Offered

Not specified

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Generally positive, with mentions of competitive or better-than-average pricing

πŸ“‹ Care Tips

Not mentioned

View Details
Cary Restaurant Equipment - Countertop provider

Cary Restaurant Equipment

(4.8)
43 reviews

πŸ“ 7050 Old Wake Forest Rd, Raleigh, NC 27616, USA

πŸ“ž +1 919-655-1376

The reviews consistently highlight excellent customer service, prompt response times, and competitive pricing for restaurant equipment. Businesses mention an exceptional experience over multiple years, praising the helpfulness, professionalism, and dedication of staff including Aziz and Richie. Turnaround times and delivery are noted as efficient. The quality of new equipment is generally described well, while the quality and warranty for used equipment are explicitly mentioned, with one customer negatively commenting on potential issues with cheaper materials.

🌳 Common Materials

Melamine,Aluminum,Steel

⭐ Quality Rating

Excellent

⏱️ Response Time

Generally very quick and prompt

πŸ“ Common Complaints

Potential issues with cheaper materials or equipment durability (noted only once and characterized as negative feedback),Lack of explicit warranty information (implied or default may be expected)

πŸ›‘οΈ Warranties Offered

Warranty typically mentioned for used equipment purchases

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Consistently described as very reasonable, affordable, low prices, or phenomenal pricing

πŸ“‹ Care Tips

View Details
Habitat ReStore -- Raleigh - Countertop provider

Habitat ReStore -- Raleigh

(4.1)
512 reviews

πŸ“ 2420 N Raleigh Blvd, Raleigh, NC 27604, USA

πŸ“ž +1 919-833-6768

People say this thrift store offers a wide selection of items. They also highlight the friendly and helpful staff, and the clean store.

Other reviews mention the prices can be high.

View Details
Reliable Glass and Stone - Countertop provider

Reliable Glass and Stone

(4.9)
88 reviews

πŸ“ 5900 Triangle Dr, Raleigh, NC 27617, USA

πŸ“ž +1 984-313-9290

People say this shower door shop provides beautiful shower enclosures and doors. They highlight the professional, attentive, and detailed service, as well as the prompt scheduling and installation. They also like the friendly and courteous staff.

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Capital Granite & Marble, LLC - Countertop provider

Capital Granite & Marble, LLC

(5)
194 reviews

πŸ“ 500 S New Hope Rd #101, Raleigh, NC 27610, USA

πŸ“ž +1 919-322-1560

Customer reviews for Capital Granite and Marble uniformly highlight exceptional service, quality of materials, and professional installation for quartz, granite, and marble countertops. Key strengths mentioned include: prompt responsiveness, highly-rated customer service (featuring Iris and Juan), efficient processes, clean installations, reasonable pricing, and a wide variety of materials to choose from. Potential customers consistently recommend this business and praise the expertise, attention to detail, and overall customer experience.

🌳 Common Materials

Quartz,Granite,Marble

⭐ Quality Rating

Excellent

⏱️ Response Time

Good

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Generally reasonably priced, recognized for good value.

View Details
1st Choice Cabinetry - Countertop provider

1st Choice Cabinetry

(4.4)
66 reviews

πŸ“ 5604 Departure Dr Suite 110, Raleigh, NC 27616, USA

πŸ“ž +1 919-836-8361

The reviews indicate a generally positive experience for many customers with the business, highlighting professional service, responsive communication, and quality installation. Common themes include praise for installers named Joe and positive feedback from multiple clients. One review explicitly states a negative experience with issues starting in 2023 regarding new installation. Potential customers should note that material choices (e.g., quartz, solid surface) and minor repair services (like fixing hinges) are available, but explicit warranty details or pricing value feedback are not consistently mentioned across reviews.

🌳 Common Materials

Countertops (materials like quartz, solid surface are mentioned in context but not explicitly detailed across most reviews),Cabinets (core business, various types likely handled but not specifically named),Drawer slides (e.g., soft-close mechanisms, mentioned in repair context)

⭐ Quality Rating

Generally Excellent (High praise for workmanship and installation)

⏱️ Response Time

Generally prompt scheduling and arrival (e.g., 'right on time', 'scheduled and arrived as stated'), although specific average times are not given

πŸ“ Common Complaints

Potentially issues with new installation quality (mentioned only in one negative review from 2023),Minor fit-up or functional issues (e.g., drawers touching cabinet top, soft close features not working, small defects, loose screws) that were typically addressed as repairs,One review labeled the company overall as 'WORTHLESS'

πŸ›‘οΈ Warranties Offered

Mention of a one-year warranty for cabinet work was noted, but specific types or terms of warranties are not detailed in most reviews

πŸ‘₯ Customer Service Rating

Generally Excellent (Repeatedly praised for professional, friendly, efficient, and responsive customer service)

πŸ’° Pricing Feedback

No reviews provided explicit feedback on pricing comparisons, initial costs, overall value for money, or transparency regarding charges

πŸ“‹ Care Tips

For quartz countertops: Use a non-abrasive cleaner like granite stone polish and protect against heat.,For solid surface countertops: Use cleaners specifically recommended for the surface type.

View Details
Absolute Stone Corporation - Countertop provider

Absolute Stone Corporation

(4)
84 reviews

πŸ“ 151 Towerview Ct, Cary, NC 27513, USA

πŸ“ž +1 919-462-8084

Customer reviews for Absolute Stone, a countertop supplier, are predominantly positive. Potential customers encounter helpful and knowledgeable staff frequently, such as when selecting materials or coordinating projects. The quality of the countertops and installation is generally excellent, based on statements of satisfaction and the use of high-quality materials. Good communication and customer service are recurring themes, featuring prompt responsiveness and follow-through. A few isolated instances of minor issues or a single complaint (likely resolved) were encountered, but these do not appear to be widespread problems. The pricing is viewed by some as reasonable, and adequate care instructions were not mentioned, though customer service often provided guidance. The business has won repeat business and referrals due to consistent positive experiences highlighted throughout multiple testimonials.

🌳 Common Materials

granite,marble,quartz,natural stone,travertine

⭐ Quality Rating

Excellent

⏱️ Response Time

Unknown

πŸ“ Common Complaints

improper cutting resulting in a functional issue (isolated incident)

πŸ›‘οΈ Warranties Offered

Lifetime warranty on natural stone (e.g., marble) finishes,Extended warranties typically related to quartz performance,Good guarantee against improper workmanship

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Reasonably priced,Value for money

πŸ“‹ Care Tips

Unknown

View Details
Atlantic Countertops - Countertop provider

Atlantic Countertops

(4.5)
48 reviews

πŸ“ 5250 Old Wake Forest Rd, Raleigh, NC 27609, USA

πŸ“ž +1 919-981-0163

Customer reviews for Atlantic Countertops offer a mix of highly positive and negative experiences. The business specializes in installing materials like quartz and granite. Positive feedback frequently highlights excellent craftsmanship, installation quality, professional customer service, fair pricing, timely completions, and warranties (often lifetime for quartz). Potential customers are encouraged by the testimonials praising the service, especially under specific conditions. However, concerns are raised regarding inconsistent pricing, service failures (e.g., incomplete installations, changed quotes without explanation, lack of accountability), and poor customer service instances. Reviews consistently recommend the business for countertop projects, despite acknowledging potential service quality variations.

🌳 Common Materials

quartz, granite, marble, laminate, soapstone

⭐ Quality Rating

Good

⏱️ Response Time

Unknown

πŸ“ Common Complaints

Inconsistent pricing/quoting (bait and switch, significantly different quotes), service failures including incomplete installations, poor follow-up and customer service (lack of accountability, confusing explanations, completely different prices at job site), installation delays requiring rescheduling.

πŸ›‘οΈ Warranties Offered

No explicit warranty is guaranteed across all materials, but reviews often mention 'lifetime warranties' specifically for quartz countertops.

πŸ‘₯ Customer Service Rating

Good

πŸ’° Pricing Feedback

Generally fair, competitive, and perceived as good value for money by the majority of positive reviews, but negative reviews highlight significant inconsistencies in quotes and final charges.

πŸ“‹ Care Tips

Unknown

View Details
UMI Stone | The Source (formerly Marva) - Countertop provider

UMI Stone | The Source (formerly Marva)

(3.9)
7 reviews

πŸ“ 300 Dominion Dr #100, Morrisville, NC 27560, USA

πŸ“ž +1 919-466-9909

Customer reviews for the countertop supplier business highlight several positive experiences. Potential customers note the effective retail experience, knowledgeable staff, efficient purchasing process, and high-quality materials. While the quality is repeatedly praised, the specific response time for services is not clearly detailed in the provided reviews, and details on pricing, warranties, or maintenance tips are sparse. The reviews indicate excellent customer service interactions.

🌳 Common Materials

Granite,Engineered Stones (e.g., Quartz),Laminate

⭐ Quality Rating

Excellent

⏱️ Response Time

Unknown

πŸ“ Common Complaints

Unknown

πŸ›‘οΈ Warranties Offered

Helps resolve installation/quality issues

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Unknown

πŸ“‹ Care Tips

Unknown

View Details

Soapstone Countertops in Raleigh, USA

Stone Basyx Raleigh - Countertop provider

Stone Basyx Raleigh

(5)
202 reviews

πŸ“ 1115 N New Hope Rd, Raleigh, NC 27610, USA

πŸ“ž +1 919-706-1312

Overall, customers have expressed highly positive experiences with Stone Basyx. The business is praised for its large selection of materials including marble, granite, quartzite, and soapstone. Staff members, particularly Jodi, Lucy, and Lakeshia, are frequently complimented on their helpfulness, knowledge, patience, responsiveness, and customer service. Reviews highlight a smooth selection process facilitated by knowledgeable staff, the ability of the warehouse team to move slabs for better viewing, and a general focus on customer needs and satisfaction. While no negative feedback or complaints are evident in this collection of reviews, aspects like installation quality, response time, pricing, and specific warranty details are rarely mentioned, leaving some service facets unspecified.

🌳 Common Materials

marble, granite, quartzite, soapstone

⭐ Quality Rating

Excellent

⏱️ Response Time

Unknown

πŸ“ Common Complaints

None mentioned

πŸ›‘οΈ Warranties Offered

Warranties for materials and installations (terms respected in one case), specifics vary

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

No feedback provided

πŸ“‹ Care Tips

Not mentioned

View Details
KJ Natural Stone - Countertop provider

KJ Natural Stone

(4.7)
371 reviews

πŸ“ 532 S New Hope Rd, Raleigh, NC 27610, USA

πŸ“ž +1 919-999-2907

People say this countertop store offers a wide selection of quartz, marble, and remnant pieces. They highlight the competitive pricing and excellent service. They also like the professional, thorough, and reliable staff.

View Details
Francini Inc. Marble & Granite - Raleigh, NC - Countertop provider

Francini Inc. Marble & Granite - Raleigh, NC

(4.9)
104 reviews

πŸ“ 325 Spectrum Dr #120, Knightdale, NC 27545, USA

πŸ“ž +1 919-231-0000

These reviews consistently highlight a positive customer experience at Francini, a major supplier of natural and man-made stone slabs. Potential customers will find positive feedback regarding the extensive selection available, particularly for granite, marble, quartz, quartzite, and porcelain slabs. The reviews also emphasize the helpful, knowledgeable, and friendly staff members who assist customers throughout the selection process. Furthermore, the overall customer service and experience are rated very highly by the reviewers, with mention of excellent product quality and installation. However, there is no mention of specific response times, warranties offered, pricing feedback, or care/maintenance tips for the countertops.

🌳 Common Materials

granite,marble,quartz,quartzite,porcelain

⭐ Quality Rating

Excellent

⏱️ Response Time

Unknown

πŸ“ Common Complaints

No significant complaints or issues are mentioned in the reviews.

πŸ›‘οΈ Warranties Offered

No information regarding warranties or guarantees is provided in the reviews.

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

No feedback regarding pricing or value for money is provided in the reviews.

πŸ“‹ Care Tips

No care or maintenance tips for countertops are mentioned in the reviews.

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CityRock Countertops - Countertop provider

CityRock Countertops

(4.7)
147 reviews

πŸ“ 10310 Moncreiffe Rd #107, Raleigh, NC 27617, USA

πŸ“ž +1 919-205-3232

People say this countertop store offers a great selection of small-sized granite and leathered granite countertops. They highlight the professional, efficient, and flexible service, and the welcoming environment. They also like the knowledgeable staff and the turnkey services, including plumbing.

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Custom Stone Edge Services LLC - Countertop provider

Custom Stone Edge Services LLC

(4.9)
35 reviews

πŸ“ 8820 Gulf Ct Suite B, Raleigh, NC 27617, USA

πŸ“ž +1 984-298-5656

People say this countertop store offers a wide selection of remnants and provides custom fabrication and installation of countertops and backsplashes. They highlight the reasonable pricing, quick turnaround times, and the team's professionalism, punctuality, and attention to detail. They also like the friendly and helpful service, and the clean installation process.

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The Countertop Factory Inc - Countertop provider

The Countertop Factory Inc

(4.8)
38 reviews

πŸ“ 6009 Triangle Dr, Raleigh, NC 27617, USA

πŸ“ž +1 919-510-9001

Customer reviews for The Countertop Factory focus predominantly on positive experiences, emphasizing high-quality craftsmanship, professional staff (particularly sales and installation teams), and effective communication. Common materials recommended or mentioned include quartz, granite, and various designer stones. Customers frequently express satisfaction with the pricing and overall value received. A moderate number of reviews reference positive or neutral experiences regarding installation response times. This analysis is based on a review set heavily weighted towards 5-star feedback, with only one outlier review. Notably, very specific care instructions for countertops are not detailed in the majority of reviews.

🌳 Common Materials

quartz,granite,Silestone,Designer stone

⭐ Quality Rating

Excellent

⏱️ Response Time

Excellent (representative experience based on multiple reviews)

πŸ“ Common Complaints

Limited data showing consistent problems.

πŸ›‘οΈ Warranties Offered

Not explicitly detailed in the majority of reviews.

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Positive, seen as reasonable or competitive.

πŸ“‹ Care Tips

None provided in the context of these reviews.

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Stone City Countertops - Countertop provider

Stone City Countertops

(4.9)
80 reviews

πŸ“ 1605 Wake Forest Rd, Raleigh, NC 27604, USA

πŸ“ž +1 919-838-8828

Customer reviews for Stone City Countertops are predominantly positive, highlighting excellent customer service, high-quality installations, competitive pricing, and a wide selection of materials such as granite and marble. Many reviewers specifically praise Hugo and David for their professionalism and attention to detail. However, there is one review mentioning poor phone service and delayed communication, indicating a possible area for improvement in customer support.

🌳 Common Materials

Granite,Marble,Quartz,Tile

⭐ Quality Rating

Excellent

⏱️ Response Time

Reviews emphasize quick response times for quotes (same-day) and installations (within days or weeks), but no average time is specified. One reviewer mentioned being put 'on hold for a couple days', suggesting potential inconsistency regarding internal process times.

πŸ“ Common Complaints

Poor phone service and communication (one negative review)

πŸ›‘οΈ Warranties Offered

Warranties or guarantees are mentioned in a positive context as part of the value proposition (satisfaction guarantee, confidence in quality), and specifically as a 'lifetime warranty' for granite by one reviewer, but the details or full scope of any warranty offered by the business itself are not explicitly detailed in the reviews.

πŸ‘₯ Customer Service Rating

Good

πŸ’° Pricing Feedback

Customers report receiving competitive pricing, finding these shops to offer the best deals compared to others they checked or estimated against.

πŸ“‹ Care Tips

No care or maintenance tips for countertops were mentioned in the reviews.

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Countertops By Mogastone - Countertop provider

Countertops By Mogastone

(4.9)
133 reviews

πŸ“ 7979 Chapel Hill Rd, Cary, NC 27513, USA

πŸ“ž +1 919-465-1644

People say this countertop store offers a wide selection of high-quality stone, including marble, quartzite, and quartz, for kitchen countertops and backsplashes. They highlight the clear and easy-to-understand pricing, and the excellent advice provided by the knowledgeable staff. They also like the precise measurements, efficient installation, and the professional, clean, and fast service provided by the installation team.

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East Coast Granite & Marble - Glenwood Ave - Countertop provider

East Coast Granite & Marble - Glenwood Ave

(4.7)
152 reviews

πŸ“ 9021 Glenwood Ave, Raleigh, NC 27617, USA

πŸ“ž +1 919-800-8886

People say this countertop store provides top-notch materials and craftsmanship. They highlight the efficient and professional service, and the prompt and respectful installers. They also like the knowledgeable and helpful staff.

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Hands on Granite Inc - Countertop provider

Hands on Granite Inc

(4.9)
280 reviews

πŸ“ 1260 Kirkland Rd, Raleigh, NC 27603, USA

πŸ“ž +1 919-757-5160

Customer reviews for Hands on Granite predominantly highlight positive experiences focused on professional service, prompt installation, and high-quality installation results. The business is frequently recommended for countertops, particularly quartz, and custom installation work. While specific complaints about materials or pricing are rare, some customers noted minor issues like nail popping after installation and project delays, though these were handled professionally. Overall, communication, installation quality, and value for money are common praise points.

🌳 Common Materials

Quartz,Granite

⭐ Quality Rating

Excellent

⏱️ Response Time

Prompt (e.g., next day repairs, fast responses for small jobs)

πŸ“ Common Complaints

Loose sink tabs needing attention/springs provided later,Minor errors or imperfections corrected during the job,Scheduled project delays

πŸ›‘οΈ Warranties Offered

Not explicitly mentioned in reviews, but durability and finish warranties are implied through comments on granite slabs

πŸ‘₯ Customer Service Rating

Good

πŸ’° Pricing Feedback

Generally perceived as fair value for quality and professionalism, with one review noting competitive pricing (under $2000 less than a competitor).

πŸ“‹ Care Tips

Not mentioned in any reviews

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Diamond Stoneworks NC - Countertop provider

Diamond Stoneworks NC

(5)
28 reviews

πŸ“ 8821 Gulf Ct Ste B, Raleigh, NC 27617, USA

πŸ“ž +1 984-242-8044

Customer reviews for Diamond Stoneworks highlight a consistent positive experience across multiple interactions. The business excels in providing various materials (quartz, granite, marble, travertine, onyx) and delivering high-quality, durable countertops. Installation is praised as professional, timely, and responsive. Key positive aspects include excellent customer service, frequent provision of free estimates, fair pricing, friendly staff, attention to detail, and a reliable approach to project completion. While no specific complaints or care tips are mentioned in these reviews, customer service and quality are widely recognized.

🌳 Common Materials

quartz,granite,marble,travertine,onyx

⭐ Quality Rating

Excellent

⏱️ Response Time

Excellent

πŸ“ Common Complaints

Unknown

πŸ›‘οΈ Warranties Offered

Unknown

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Good

πŸ“‹ Care Tips

Unknown

View Details
Capital Granite & Marble, LLC - Countertop provider

Capital Granite & Marble, LLC

(5)
194 reviews

πŸ“ 500 S New Hope Rd #101, Raleigh, NC 27610, USA

πŸ“ž +1 919-322-1560

Customer reviews for Capital Granite and Marble consistently highlight highly positive experiences with the company's customer service, installation quality, and overall professional handling of projects. Key positive aspects mentioned repeatedly include the professionalism and helpfulness of Juan and Iris, the prompt response times for company representatives, the quality of countertop installation (focusing on materials like quartz, granite, and marble), and efficient project completion. All reviews recommend the company.

🌳 Common Materials

quartz,granite,marble,stone fabrication

⭐ Quality Rating

Excellent

⏱️ Response Time

Companies generally respond quickly in quotes and estimates (e.g., quote within 24 hours, fast communication). No specific typical service call response time is mentioned beyond prompt communication from representatives.

πŸ“ Common Complaints

No significant complaints or issues are mentioned in the positive reviews provided.

πŸ›‘οΈ Warranties Offered

No specific information about warranties or guarantees offered for materials or installation is provided in the reviews.

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

No direct feedback about pricing or comparisons of value for money is mentioned in the reviews.

πŸ“‹ Care Tips

No specific care or maintenance tips for countertops are mentioned in the reviews.

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UrbanSource Countertops - Countertop provider

UrbanSource Countertops

(4.5)
57 reviews

πŸ“ 4302 New Bern Ave, Raleigh, NC 27610, USA

πŸ“ž +1 919-879-2091

The reviews for this countertop service provider highlight a consistent pattern of positive experiences, particularly praising the quality of installation and craftsmanship. Customer service across departments appears generally praised as helpful and knowledgeable, with many reviews recommending the company for granite and stone countertops. Price comparisons favourably against big-box stores and other local providers, suggesting good value. Most reviews report positive outcomes post-installation. Potential issues mentioned by some customers include service delays on larger jobs and unexpected cost increases. Detailed care instructions appear frequently mentioned by installers based on the material type.

🌳 Common Materials

granite,quartz,stone,soapstone,Silestone,marble,laminate,wood

⭐ Quality Rating

Excellent

⏱️ Response Time

Typically professional, timely service requested, but larger projects like full kitchen remodels can take 3-6 months from start to finish. Some quotes offer appointments scheduled the same day or within a short timeframe.

πŸ“ Common Complaints

Unclear pricing (hidden fees/driver charges), unexpected service cost increases after deposits, communication issues during order processing, installation scheduling difficulties on short-notice or after previous work.

πŸ›‘οΈ Warranties Offered

More specific warranty details are not discussed in these reviews. However, installation is repeatedly noted as correct, professional, and skillful. Terms like 'lifetime warranty' or guarantees against defects are implied but not explicitly confirmed here.

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Strongly portrayed as cost-effective and competitive, better value than big-box stores and some local providers. Often considered reasonably priced and delivering good or excellent value for the materials and installation.

πŸ“‹ Care Tips

Yes, various installers frequently advise on product care, mentioning specific products to use and avoid for certain materials like stone. Purchasers are expected to receive instructions to ensure longevity.

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Triton Stone of Raleigh - Countertop provider

Triton Stone of Raleigh

(4.8)
16 reviews

πŸ“ 3801 Tarheel Dr Ste. 101, Raleigh, NC 27609, USA

πŸ“ž +1 919-876-1074

Customer reviews highlight a positive experience with the supplier, noting a diverse selection of countertop materials, high-quality products, excellent customer service, and competitive pricing. The comments emphasize a friendly and knowledgeable staff, with no significant complaints reported. Practical details include the availability of marble, granite, quartzite, and other stone options, as well as positive feedback on overall value and service.

🌳 Common Materials

marble,granite,quartzite,Taj Mahal quartzite

⭐ Quality Rating

Excellent

⏱️ Response Time

Unknown

πŸ“ Common Complaints

No specific complaints were mentioned in the reviews.

πŸ›‘οΈ Warranties Offered

No warranties or guarantees were mentioned in the reviews.

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Positive feedback on prices and value for money was provided.

πŸ“‹ Care Tips

No care or maintenance tips for countertops were mentioned in the reviews.

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United Granite LLC - Countertop provider

United Granite LLC

(4.8)
266 reviews

πŸ“ 2436 S Miami Blvd #200-7, Durham, NC 27703, USA

πŸ“ž +1 919-251-8820

People say this countertop store offers a wide selection of granite and quartz countertops. They highlight the competitive pricing, the easy quote process, and the quick installation. They also like the friendly, helpful, and patient staff.

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USA Dream Stone LLC - Countertop provider

USA Dream Stone LLC

(4.6)
53 reviews

πŸ“ 503 Loop Rd, Garner, NC 27529, USA

πŸ“ž +1 919-615-4335

The reviews predominantly highlight positive experiences with USA Dream Stone/Dream Stone, praising the quality of installation (described as exceptional, A++, flawless, professional), material selection, customer service (Martin is repeatedly mentioned positively, installers are described as polite, professional, and friendly), and service speed (projects completed within days or weeks). Key materials mentioned include Quartzite, Granite, and Quartz. Despite a single negative review noting minimal options and materials, the overall impression favors the business. Some suggestions include checking caulk color during selection.

🌳 Common Materials

Quartzite,Granite,Quartz

⭐ Quality Rating

Excellent

⏱️ Response Time

Typically within 1-10 days for templating and installation; some reports under a week (less than 1 day for sink replacement).

πŸ“ Common Complaints

Limited options/fabrication capabilities reported in one review

πŸ›‘οΈ Warranties Offered

No specific warranties or guarantees mentioned in the reviews.

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Priced as "great", "best quote", "added bonus", and "value for money" are mentioned; one review associated minimal options with a less premium feel, implying perceived value may depend on selection.

πŸ“‹ Care Tips

Feedback specifically mentions confirming the color of caulk (not to use white where clear is needed).

View Details
NCO Custom Marble & Granite - Countertop provider

NCO Custom Marble & Granite

(5)
20 reviews

πŸ“ 8804 Gulf Ct E, Raleigh, NC 27617, USA

πŸ“ž +1 919-782-3335

The reviews consistently highlight NCO's team (like Traci, Laura, Celine, Osbum) for their professionalism, excellent craftsmanship, and high-quality materials. Customers frequently praise their prompt service, clear communication, and final results, particularly for granite, quartz, and marble countertops. The company is described as knowledgeable, efficient, and reliable across various projects.

🌳 Common Materials

granite,quartz,marble,natural stone,custom quartz

⭐ Quality Rating

Excellent

⏱️ Response Time

Typically prompt (e.g., under 48 hours mentioned)

πŸ“ Common Complaints

None explicitly stated in the reviews. Focus was mainly on positive experiences.

πŸ›‘οΈ Warranties Offered

Not mentioned or available based on provided reviews.

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Generally positive (great prices, value for money mentioned).

πŸ“‹ Care Tips

Granite counters need periodic resealing.

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Architectural Surfaces Southeast: Raleigh & Nashville - Countertop provider

Architectural Surfaces Southeast: Raleigh & Nashville

(4.9)
72 reviews

πŸ“ 511 Hinton Oaks Blvd, Knightdale, NC 27545, USA

πŸ“ž +1 919-431-9494

Customer reviews for Architectural Surfaces predominantly highlight extremely positive experiences, emphasizing excellent customer service from staff members (often identified by first name but the reviews themselves don't consistently mention them directly in ways we can use here) and praise the wide selection of natural stone and quartz options available. Potential customers seeking a service-focused experience with a good range of materials generally find favorable feedback in these reviews.

🌳 Common Materials

quartz,quartzite,marble,granite

⭐ Quality Rating

Excellent

⏱️ Response Time

Not mentioned in reviews

πŸ“ Common Complaints

Data unavailable (no negative reviews were found)

πŸ›‘οΈ Warranties Offered

No information provided

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Positive and value-focused descriptions (like 'definitely be using AS to supply our new home build because of the large selection and excellent service', 'nice selection of natural stone options') but no specific pricing feedback given

πŸ“‹ Care Tips

MaryAnn's advice regarding marble maintenance was one of few examples mentioned regarding care

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Cary Granite - Countertop provider

Cary Granite

(4.8)
75 reviews

πŸ“ 828 Purser Dr, Raleigh, NC 27603, USA

πŸ“ž +1 919-274-3125

Cary Granite is a countertop supplier receiving overwhelmingly positive feedback. Reviewers consistently praise the company's customer service, describing it as professional, friendly, knowledgeable, and responsive. The installation process and quality of the countertops (including both granite and quartz) are frequently lauded, with the workmanship and finish being highlighted as excellent. Turnaround time is noted as efficient, and pricing is seen as reasonable and competitive. While high-quality installation and customer experience are the general consensus regarding quality, no explicit rating system is reported by customers. Response time to service calls is consistently described as fast, efficient, and responsive. A 10-year warranty is mentioned. However, no specific complaints about the company or products were noted in the reviews. No unique care or maintenance instructions were provided in any review, although multiple stones are available.

🌳 Common Materials

Granite (most frequently mentioned),Quartz

⭐ Quality Rating

Excellent

⏱️ Response Time

Excellent (Very fast, efficient, and responsive)

πŸ“ Common Complaints

πŸ›‘οΈ Warranties Offered

10 year warranty mentioned

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Pricing is considered fair, reasonable, competitive, and cost-effective compared to quotes.

πŸ“‹ Care Tips

No care or maintenance tips were mentioned in the reviews.

View Details
Geo's Marble & Granite - Countertop provider

Geo's Marble & Granite

(4.8)
50 reviews

πŸ“ 2810 Yonkers Rd #4b, Raleigh, NC 27604, USA

πŸ“ž +1 919-699-4376

The reviews provided offer insights into the customer experience with Geo's Marble & Granite, a countertop supplier. Potential customers should note that the company is frequently mentioned in the context of handling larger remodeling projects efficiently and on-time. Key positives highlighted include high-quality countertops and installation, quick turnaround times, competitive pricing, professional and helpful staff (like George, Elizabeth, Erika, Ross, or Geo (George Ionescu)), and expertise in stone selection. However, one review specifically mentions significantly issues with customer service and slow responses. The company has been noted for educating customers on stone care. The most frequently mentioned materials are granite (especially river white granite and the bathroom slab), quartz (including quartz countertops), and marble.

🌳 Common Materials

granite,quartz,marble

⭐ Quality Rating

Excellent

⏱️ Response Time

Generally fast and efficient service / installation times reported, often completed within weeks.

πŸ“ Common Complaints

Slow customer service response times (mentioned in one review regarding phone and email communication)

πŸ›‘οΈ Warranties Offered

None specific warranty information was mentioned in the reviews.

πŸ‘₯ Customer Service Rating

Unknown

πŸ’° Pricing Feedback

Customers reported receiving competitive prices, often lower than big-box stores or other local competitors, with one review emphasizing low prices as the primary reason for choosing the company.

πŸ“‹ Care Tips

Staff were mentioned to educate customers on the care and process of the stone selected for their projects.

View Details

Wooden Countertops in Raleigh, USA

The Countertop Factory Inc - Countertop provider

The Countertop Factory Inc

(4.8)
38 reviews

πŸ“ 6009 Triangle Dr, Raleigh, NC 27617, USA

πŸ“ž +1 919-510-9001

Customer reviews for The Countertop Factory predominantly express high satisfaction with the company's services. Potential customers can expect generally excellent quality in both materials and installation workmanship, combined with professional, friendly, and responsive customer service. The selection process is praised, often facilitated by dedicated sales associates like Michael Dean and Shawn. Installation teams are frequently described as meticulous and efficient. Communication is reported as clear and proactive in most cases. Positive mentions include competitive pricing, a wide variety of countertop materials, ease of working with the staff, and smooth project flow from selection to installation. One reviewer highlights significantly positive experiences compared to another supplier. Potential challenges or less common feedback includes minor installation touch-ups needed per one review and unspecified warranty details. Overall, the consensus among the reviewed experiences is very positive, reflecting excellent quality and service.

🌳 Common Materials

quartz,Silestone,granite,white (likely quartz slab),granite

⭐ Quality Rating

Excellent

⏱️ Response Time

Good

πŸ“ Common Complaints

Issues with scheduling or availability attributed to third-party services (lowes, stock unavailability),Potential warranty implications (noted in context of defects after install)

πŸ›‘οΈ Warranties Offered

It is generally stated that the company offers warranties (examples: on materials, installation, replacement offered promptly, no specific duration detail in all reviews, some mention unspecified general terms/warranty periods)

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Customers reported finding the pricing competitive, reasonable, or excellent value for money.

πŸ“‹ Care Tips

No specific care or maintenance tips for countertops were directly quoted or strongly emphasized in the positive reviews.

View Details
Hands on Granite Inc - Countertop provider

Hands on Granite Inc

(4.9)
280 reviews

πŸ“ 1260 Kirkland Rd, Raleigh, NC 27603, USA

πŸ“ž +1 919-757-5160

Customer reviews consistently praise Hands on Granite for providing high-quality materials, professional and courteous staff, and efficient service. Potential customers can expect quick delivery and installation, positive customer interactions, and generally excellent-quality countertops and workmanship.

🌳 Common Materials

quartz,granite

⭐ Quality Rating

Excellent

⏱️ Response Time

Same Day or Next Day

πŸ“ Common Complaints

No significant complaints were mentioned in the reviews.

πŸ›‘οΈ Warranties Offered

No specific types of warranties or guarantees were explicitly mentioned in the reviews.

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Costs were mentioned in several reviews as being fair, reasonable, or competitive relative to others in the industry.

πŸ“‹ Care Tips

No specific care or maintenance tips for countertops were provided in the reviews.

View Details
KJ Natural Stone - Countertop provider

KJ Natural Stone

(4.7)
371 reviews

πŸ“ 532 S New Hope Rd, Raleigh, NC 27610, USA

πŸ“ž +1 919-999-2907

People say this countertop store offers a wide selection of quartz, marble, and remnant pieces. They highlight the competitive pricing and excellent service. They also like the professional, thorough, and reliable staff.

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Geo's Marble & Granite - Countertop provider

Geo's Marble & Granite

(4.8)
50 reviews

πŸ“ 2810 Yonkers Rd #4b, Raleigh, NC 27604, USA

πŸ“ž +1 919-699-4376

Customer reviews indicate that Geo's Marble & Granite offers a range of natural stone and quartz countertops at competitive prices, based on multiple estimates and quotes compared to competitors. Services include slab selection viewing, measurement, and installation, with varying quotes provided. Reviewers mention positive experiences with product quality, installation, customer service (mostly, sometimes variable), and swift response on quotes and service calls. Multiple accounts highlight receiving the lowest price or better pricing than competitors. Care instructions are provided by staff during selection. While the majority of reviews praise the company, one instance mentions customer service could be improved.

🌳 Common Materials

granite, quartz, quartzite

⭐ Quality Rating

Excellent

⏱️ Response Time

As mentioned, quotes are obtained relatively quickly ('within a few minutes'), service calls or interactions seem efficient with professionals available. Average/frequent mention of 'quick' or 'efficient' service.

πŸ“ Common Complaints

The primary specific complaint was poor quality on one project and slow/unresponsive customer service (pre-installation).

πŸ›‘οΈ Warranties Offered

Warranties or guarantees are mentioned as provided, but details vary (for example, the setup/mapping process mentioned by staff for quartz, unspecified terms by others).

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Multiple reviewers explicitly state getting a lower price than competitors or other local companies, with the lowest price being a key factor, suggesting good value for money.

πŸ“‹ Care Tips

Yes, staff members are mentioned as educating customers on the care requirements for the specific slabs chosen.

View Details
Capital Granite & Marble, LLC - Countertop provider

Capital Granite & Marble, LLC

(5)
194 reviews

πŸ“ 500 S New Hope Rd #101, Raleigh, NC 27610, USA

πŸ“ž +1 919-322-1560

Capital Granite and Marble is a countertop supplier praised for its high-quality fabrication and installation services across various materials including Quartz, Granite, and Marble. Positive reviews highlight professional, accommodating customer service provided by Iris and Juan, exceptional craftsmanship, and timely project completion. Customers consistently report satisfaction with the quality of the products, installation process, and value for money. The business is noted for its positive customer experience, including prompt communication and helpful guidance for complex projects like kitchen remodels following damage from events such as floods. While specific details about warranties are not consistently detailed in the reviews, the overwhelming satisfaction with quality and installation performance is evident. No maintenance or care tips for countertops were mentioned in the provided reviews.

🌳 Common Materials

Quartz,Granite,Marble

⭐ Quality Rating

Excellent

⏱️ Response Time

Customers frequently report fast response times, such as quick quote provision (within 24 hours), prompt communications, weekend measurements, and efficient project turnaround times. Response time is generally perceived as fast relative to previous experiences.

πŸ“ Common Complaints

N/A

πŸ›‘οΈ Warranties Offered

Lifetime warranty is frequently inferred, and "Kerckmann warranty" is mentioned. Some reviews touch on guarantees but do not detail them explicitly.

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Overall pricing is considered reasonable or offering good value for money by most reviewers. No reviews specifically criticize the pricing.

πŸ“‹ Care Tips

N/A

View Details
Atlantic Countertops - Countertop provider

Atlantic Countertops

(4.5)
48 reviews

πŸ“ 5250 Old Wake Forest Rd, Raleigh, NC 27609, USA

πŸ“ž +1 919-981-0163

Customer reviews for Atlantic Countertops indicate a strong overall satisfaction with their products and services. Positive feedback frequently praises the quality of materials (including quartz, laminate, soapstone, and granites), professional customer service, reliable installation, and competitive or fair pricing. Customers mention beneficial features such as attention to detail, timely completion of projects, and knowledge among staff and installers. Potential common materials include quartz, laminate, soapstone, and granite. The company handles various countertop needs for different rooms (kitchen, bathroom, laundry room) and engages businesses and individuals. Concerns or complaints include isolated issues with installation delays, communication/quote misunderstandings, variability in customer service quality, and incomplete service, with one negative review standing out. While some references to material warranties (like their gemstone lifetime guarantee) exist, no standard lifetime guarantee for installation was uniformly mentioned. Care tips for countertops are not detailed in the majority of reviews.

🌳 Common Materials

quartz, laminate, soapstone, granite

⭐ Quality Rating

Excellent

⏱️ Response Time

Unknown

πŸ“ Common Complaints

Installation delays or scheduling difficulties,Communication breakdowns (e.g., change in quote amount upon arrival, failure to identify material clearly or deliver samples),Service inconsistency (some interactions poor or misrepresented),Partial installations or failure to complete all agreed-upon work

πŸ›‘οΈ Warranties Offered

Specific mentions include the 'gemstone lifetime warranty' (other specifics unclear), common material warranties, possibly quoted custom guarantees for installation at customer request.

πŸ‘₯ Customer Service Rating

Good (considering mostly positive feedback and few specific negative interactions)

πŸ’° Pricing Feedback

Offers competitive, good, fair, or cheap prices. One review mentioned concerns about quotes being misleading.

πŸ“‹ Care Tips

Unknown

View Details
Francini Inc. Marble & Granite - Raleigh, NC - Countertop provider

Francini Inc. Marble & Granite - Raleigh, NC

(4.9)
104 reviews

πŸ“ 325 Spectrum Dr #120, Knightdale, NC 27545, USA

πŸ“ž +1 919-231-0000

Customer reviews for Francini Inc. as a countertop supplier are predominantly positive. Reviews highlight their extensive and diverse selection of materials, including granite, marble, quartz, and quartzite, emphasizing the beautiful slabs and clean presentation. Staff are repeatedly praised as knowledgeable, friendly, helpful, and patient, contributing to a comfortable and informative shopping experience often described as 'seamless' and 'stress-free'. The showroom and warehouse are noted for being large, clean, extremely well-organized, and easily navigable. Potential customers can expect high-quality materials, excellent customer service, and varieties suitable for different aesthetics and needs. While installation or specific timeline details weren't consistently referenced in the reviews, the positive focus on the manufacturing/selection/quote process suggests a generally positive experience in the immediate stages. The business explicitly mentions phasing out man-made quartz, suggesting its range includes other natural and semi-natural stone options.

🌳 Common Materials

Granite,Marble,Quartz,Quartzite

⭐ Quality Rating

Excellent

⏱️ Response Time

Unknown

πŸ“ Common Complaints

Unknown (only positive feedback mentioned)

πŸ›‘οΈ Warranties Offered

None mentioned (or note on phase-out refers to external process, not internal warranty)

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Generally positive; felt good value for money based on selection and service.

πŸ“‹ Care Tips

None mentioned in the reviews

View Details
Triton Stone of Raleigh - Countertop provider

Triton Stone of Raleigh

(4.8)
16 reviews

πŸ“ 3801 Tarheel Dr Ste. 101, Raleigh, NC 27609, USA

πŸ“ž +1 919-876-1074

Customer reviews highlight competitive pricing and overall high-quality countertops. The business offers a wide selection of materials including marble, granite, quartzite, and specifically Taj Mahal quartzite, emphasizing knowledgeable staff and helpful customer service. Installation coordination with fabricators is noted, which may be a consideration.

🌳 Common Materials

Marble,Granite,Quartzite,Taj Mahal Quartzite

⭐ Quality Rating

Excellent

⏱️ Response Time

Unknown

πŸ“ Common Complaints

Some reviews lacked text,Users were noted to work with external fabricators for installation

πŸ›‘οΈ Warranties Offered

Unknown

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Good prices noted, with comments about best quality value

πŸ“‹ Care Tips

Unknown

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UrbanSource Countertops - Countertop provider

UrbanSource Countertops

(4.5)
57 reviews

πŸ“ 4302 New Bern Ave, Raleigh, NC 27610, USA

πŸ“ž +1 919-879-2091

Repetitive positive reviews of Urban Source Countertops highlight excellent quality of countertops, professional installation, and knowledgeable customer service. Customers consistently praise the company's helpful staff, timely execution, and competitive pricing compared to big-box stores. While softer stone maintenance tips are mentioned in isolation, no general company-wide tips are repeatedly covered. Minor complaints occasionally surface related to delays (shipping, charge increases) or specific service add-ons (like cutout cost), but the overall sentiment is highly favorable regarding the quality of the work and experience.

🌳 Common Materials

granite,quartz,silestone

⭐ Quality Rating

Excellent

⏱️ Response Time

Response times are not consistently measured (e.g., quoting, estimate delivery). However, installation promptness is frequently commended. Criticisms arise from separate shipping/delivery delays (e.g., 6-8 weeks mentioned once) or price changes resulting from unforeseen costs.

πŸ“ Common Complaints

Delays in delivery/installation (usually attributed to shipping) or price increases due to unforeseen costs/cutouts.,Lack of transparency or bundling of essential services (like cutout fee).,Solicitations for quotes from multiple places.,Minor mismatches requiring repurchase.,Initial confusion or lack of comprehensive understanding regarding product details, services, and pricing by staff.

πŸ›‘οΈ Warranties Offered

Guarantee on the product itself-,Installation guarantee provided.,Standard warranties implicitly included (e.g., 10-year warranty mentioned for Silestone quartz).

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Consistently described as competitive/favorable. Inquiries for quotes frequently resulted in competitive lowest prices. Value for money is often stated. Default quartz offered at lower price point. Lack of mentioning specific per-square-foot pricing in many replies but contrast with higher-priced alternatives from competitors/other stores/same-city vendors.

πŸ“‹ Care Tips

None provided consistently across reviews. One specific tip mentioned regarding Stone-Surface Silestone: 'use discretion when using harsher chemicals'.

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CRS Marble and Granite Inc - Countertop provider

CRS Marble and Granite Inc

(4.9)
181 reviews

πŸ“ 7521 Exhibit Ct, Raleigh, NC 27617, USA

πŸ“ž +1 919-784-9282

The reviews highlight a consistently positive customer experience with the business, emphasizing excellent customer service, knowledgeable and friendly staff (e.g., 'superstar,' 'wonderful,' 'impeccable'), and a wide selection of countertop materials. Response times are noted as very prompt. Staff members such as Cristel, Reggie, and Maria frequently receive praise for their helpfulness and expertise. One review mentions a quality issue with a countertop's durability after three years, but overall quality is reported as satisfactory. Pricing and care tips are not frequently discussed among the reviewers. The business appears well-organized with a large warehouse inventory. General topics like warranties and formal response times are not specifically addressed by most reviewers.

🌳 Common Materials

granite,quartz,marble,quartzite

⭐ Quality Rating

[object Object]

⏱️ Response Time

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πŸ“ Common Complaints

Quality of the product (one instance of a cracked countertop)

πŸ›‘οΈ Warranties Offered

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πŸ‘₯ Customer Service Rating

[object Object]

πŸ’° Pricing Feedback

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πŸ“‹ Care Tips

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East Coast Granite & Marble - Hobby Ct - Countertop provider

East Coast Granite & Marble - Hobby Ct

(4.7)
57 reviews

πŸ“ 3312 Hobby Ct, Raleigh, NC 27604, USA

πŸ“ž +1 919-629-9985

Reviews for East Coast Granite & Marble are predominantly positive, highlighting excellent customer service, professional staff (like Alexis, Meredith, Sara, and Devon), smooth installation processes, high quality of materials (quartz, granite, marble, quartzite), and generally satisfactory pricing and outcomes. Positive mentions include prompt responses for quotes, meticulous installation, satisfaction with numerous installation projects, and a wide selection of materials. One review stands out as negative, criticizing service and accountability overall. The summary does not reference specific reviewer names or experiences.

🌳 Common Materials

Quartz,Granite,Marble,Quartzite

⭐ Quality Rating

Excellent

⏱️ Response Time

Positive reviews frequently comment on prompt responses for quotes (e.g., Walter quoting quickly) and generally timely installation. Quotes describe response time as 'super quick' (excellent).

πŸ“ Common Complaints

Poor Service and No Accountability

πŸ›‘οΈ Warranties Offered

No specific warranty details are mentioned explicitly.

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Positive pricing mentioned (extremely fair price, competitive, reasonable prices).,Some comparison regarding price with other shops available but no dissatisfaction expressed about price itself in most reviews except the one outlier.

πŸ“‹ Care Tips

No specific care or maintenance tips for countertops are mentioned in the reviews.

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East Coast Granite & Marble - Glenwood Ave - Countertop provider

East Coast Granite & Marble - Glenwood Ave

(4.7)
152 reviews

πŸ“ 9021 Glenwood Ave, Raleigh, NC 27617, USA

πŸ“ž +1 919-800-8886

People say this countertop store provides top-notch materials and craftsmanship. They highlight the efficient and professional service, and the prompt and respectful installers. They also like the knowledgeable and helpful staff.

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Home Outlet - Countertop provider

Home Outlet

(4.3)
128 reviews

πŸ“ 3901 Capital Blvd Suite 152, Raleigh, NC 27604, USA

πŸ“ž +1 919-878-0104

Customer reviews for this countertop supplier highlight positive experiences with its selection of home improvement items, including cabinets, tiles, and bathroom vanities, as well as competitive pricing and helpful staff. Potential customers should be aware that while the store has good availability, some have reported issues with inconsistent customer service, delayed or incorrectly shipped items, and occasional quality problems. The business appears to have multiple locations, with the Greensboro location noted for better service, but reviews are largely from a single location.

🌳 Common Materials

Materials frequently mentioned include cabinets, accent tile, bathroom vanity, doors, and items used in kitchen and bathroom renovations, such as backsplash and countertop-related components. Cabinets are specifically noted for being easy to dent and require care during installation.

⭐ Quality Rating

Excellent

⏱️ Response Time

Variable, with some reviews indicating delays due to shipping or pandemic, while others report fast responses and availability.

πŸ“ Common Complaints

Common issues raised include unprofessional or confusing customer service, inconsistent information from staff, missing items (such as a cabinet or spice rack), slow response times for shipments, and occasional quality concerns with products like cabinets that can dent easily.

πŸ›‘οΈ Warranties Offered

No specific warranties or guarantees are mentioned in the reviews.

πŸ‘₯ Customer Service Rating

Good

πŸ’° Pricing Feedback

Most reviews highlight competitive, excellent, or cheap pricing, with positive feedback on value for money compared to big box stores, but no reviews specifically complained about overpricing.

πŸ“‹ Care Tips

A tip was mentioned for avoiding scratches on countertops or cabinets during installation, but no detailed care instructions for other types of materials are provided.

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ProSource of Raleigh - Countertop provider

ProSource of Raleigh

(4.5)
84 reviews

πŸ“ 2905 Spring Forest Rd, Raleigh, NC 27616, USA

πŸ“ž +1 919-346-6774

The provided customer reviews for a business presumably offering materials like flooring, wood products, and cabinetry primarily highlight exceptionally positive experiences. Multiple long-term clients praise staff members (e.g., Ivonnie, Liz Poirier, Sha'Quiel Alston, Jessica, Jon Kata, Janely, John Kata) for their extensive experience, deep knowledge of the products, helpfulness, patience, professional conduct, reliability, and ability to exceed expectations, leading to highly satisfied customers who recommend the service frequently. All reviews are positive, offering testimonials about the professionalism and quality of the staff and processes.

🌳 Common Materials

Flooring,Engineered Wood Floors,Cabinetry,Revotec Flooring

⭐ Quality Rating

Excellent

⏱️ Response Time

Unknown

πŸ“ Common Complaints

None mentioned

πŸ›‘οΈ Warranties Offered

None mentioned

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

None mentioned

πŸ“‹ Care Tips

None mentioned

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Stone Basyx Raleigh - Countertop provider

Stone Basyx Raleigh

(5)
202 reviews

πŸ“ 1115 N New Hope Rd, Raleigh, NC 27610, USA

πŸ“ž +1 919-706-1312

Customer reviews consistently praise Stone Basyx for its extensive selection of natural stone countertop materials, including granite, marble, quartzite, and soapstone. Multiple reviewers highlight the helpfulness, knowledge, and responsiveness of staff members like Jodi and Lucy. These positive experiences cover the selection process, product handling, delivery, and customer service, overall reflecting a high level of customer satisfaction.

🌳 Common Materials

granite,marble,quartzite,soapstone

⭐ Quality Rating

Excellent

⏱️ Response Time

customers note quick responsiveness during the selection process

πŸ“ Common Complaints

Not mentioned in the provided reviews

πŸ›‘οΈ Warranties Offered

Not mentioned in the provided reviews

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Prices are not directly commented upon, though the extensive selection and helpful customer service are seen as contributing factors in the positive experience

πŸ“‹ Care Tips

Not mentioned in the provided reviews

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NCO Custom Marble & Granite - Countertop provider

NCO Custom Marble & Granite

(5)
20 reviews

πŸ“ 8804 Gulf Ct E, Raleigh, NC 27617, USA

πŸ“ž +1 919-782-3335

Customer reviews for NCO Custom highlight a consistently positive experience over many years. The company is frequently praised for its professionalism, attention to detail, craftsmanship, and customer service. High-quality materials and installation are emphasized, along with fast response times and competitive pricing. While granite is the most commonly mentioned material, quartz and laminate are also referenced. One minor complaint involves an existing countertop being damaged during unrelated work. NCO's 10-year warranty is specifically mentioned, and care tips were not provided in the reviews.

🌳 Common Materials

granite,quartz,laminate

⭐ Quality Rating

Excellent

⏱️ Response Time

Fast/Quick

πŸ“ Common Complaints

Damage to existing countertop during unrelated work

πŸ›‘οΈ Warranties Offered

10-year warranty

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Great prices,Competitive pricing

πŸ“‹ Care Tips

No specific care or maintenance tips mentioned in reviews

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Stone City Countertops - Countertop provider

Stone City Countertops

(4.9)
80 reviews

πŸ“ 1605 Wake Forest Rd, Raleigh, NC 27604, USA

πŸ“ž +1 919-838-8828

Based on multiple customer reviews, Stone City Countertops receives overwhelmingly positive feedback regarding their installation quality, customer service, staff friendliness, and competitive pricing. Reviewers consistently praise the professionalism, expertise, and thoroughness of their installation teams and the helpfulness of the sales staff in guiding material selection and project management. The company offers various countertop materials including granite, quartz, marble, and tile. Response times for quotes and installations are frequently noted as efficient, though some reviews mention less-than-ideal communication in one isolated case. While the exact warranties offered are not uniformly specified across reviews, their competitiveness and reputation generally suggest a measure of confidence in their products and workmanship.

🌳 Common Materials

Granite,Quartz,Marble,Tile

⭐ Quality Rating

Excellent

⏱️ Response Time

Quick, often same-day quotes and installation completed within 2 weeks maximum.

πŸ“ Common Complaints

Lacking good communication - one reviewer stated 'Don’t answer phone, horrible communication. I’ve been chasing them down repeatedly to put in an order- zero customer service.'

πŸ›‘οΈ Warranties Offered

No specific warranties mentioned consistently. Stone City is noted for selling materials directly and offering payment terms.

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Competitive pricing is frequently mentioned as a key positive factor, with one reviewer stating it was the 'best price' and another praising their competitiveness.

πŸ“‹ Care Tips

No specific care or maintenance tips for countertops were mentioned in the reviews.

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CityRock Countertops - Countertop provider

CityRock Countertops

(4.7)
147 reviews

πŸ“ 10310 Moncreiffe Rd #107, Raleigh, NC 27617, USA

πŸ“ž +1 919-205-3232

People say this countertop store offers a great selection of small-sized granite and leathered granite countertops. They highlight the professional, efficient, and flexible service, and the welcoming environment. They also like the knowledgeable staff and the turnkey services, including plumbing.

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MSI Raleigh - Countertop provider

MSI Raleigh

(5)
11 reviews

πŸ“ 385 Spectrum Dr Suite 100, Knightdale, NC 27545, USA

πŸ“ž +1 919-679-6400

Reviews highlight a positive experience with MSI as a countertop supplier. Customers praise friendly, helpful, and knowledgeable staff during showroom visits. The showroom is consistently described as beautiful and well-organized. MSI is noted for providing quartz countertops and large samples (mounted by price grade) to help customers compare costs, with multiple reviews commending customer service, product quality, and value for money.

🌳 Common Materials

Quartz

⭐ Quality Rating

Excellent

⏱️ Response Time

Unknown

πŸ“ Common Complaints

None mentioned in reviews

πŸ›‘οΈ Warranties Offered

Not mentioned in reviews

πŸ‘₯ Customer Service Rating

Good

πŸ’° Pricing Feedback

Positive, with mention of value for money

πŸ“‹ Care Tips

Not mentioned in reviews

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Cary Granite - Countertop provider

Cary Granite

(4.8)
75 reviews

πŸ“ 828 Purser Dr, Raleigh, NC 27603, USA

πŸ“ž +1 919-274-3125

Reviews for Cary Granite are consistently positive, highlighting high-quality products and installation services. Customers frequently praise the professionalism, knowledge, and customer service of staff members like Kate, Owen, and Joe Murphy. The company offers a variety of materials including granite, quartz, and marble, though marble is noted for its higher cost. Installation is described as precise and clean, with quotes provided promptly. A range of materials and competitive pricing are emphasized. Potential customers should inquire about marble's costs and specific warranty details for a complete picture.

🌳 Common Materials

Quartz,Granite,Marble

⭐ Quality Rating

Excellent

⏱️ Response Time

Average response time for service inquiries is quick, described as timely and prompt.

πŸ“ Common Complaints

Marble countertops are mentioned in a couple of reviews and noted for being quite expensive

πŸ›‘οΈ Warranties Offered

No specific warranty details are consistently mentioned or highlighted in the reviews.

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Pricing is generally viewed as fair, reasonable, and competitive; however, one review specifically notes that marble is more expensive than other options.

πŸ“‹ Care Tips

One review mentions the importance of using a quality sealer for marble to protect it.

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