The Countertop Factory Inc

Customer reviews for The Countertop Factory highlight a consistently positive experience, emphasizing excellent customer service and professional staff, including individuals such as Michael Dean and Shawn, across various stages of the countertop installation process (measurement, template fitting, and installation). Most reviews praise the quality of the countertops and the installation job. Positive aspects frequently mentioned include prompt communication, reasonable pricing, friendly and knowledgeable staff, and satisfactory project completion from start to finish. Some reviews specifically mention the Raleigh area. One review noted a previous negative experience not linked to this company but occurring within their renovation process, while another referenced an earlier stock depletion by a different vendor. Feedback on warranties is limited, with one review referencing a 10-year warranty.