Serrano's Surfaces Kitchen Countertops Installation
5243 E Washington St, Phoenix, AZ 85034, USA
Northman Marble & Granite Reviews
The reviews for Northman Marble & Granite highlight a mix of positive and negative experiences. They specialize in materials like granite, marble, quartz, and composite surfaces, with strong praise for quality, craftsmanship, customer service, and promptness from the majority of reviews. Positive feedback includes seamless workmanship, responsive team members, and fair pricing. However, one review mentioned issues with delayed installations or non-contact by the company regarding service calls, indicating potential variability in service delivery.
Summarized by Grok
Additional Information
What countertop materials are commonly used?
marble,granite,quartz,composite
How is the quality rated?
Excellent
What is the typical response time?
The reviews do not provide specific average response times, but multiple reviews mention quick and responsive service from employees (e.g., Chris) and positive customer service experiences.
What are common complaints?
Installation delays or failure to contact the customer (mentioned in one negative review)
What warranties are offered?
No specific mention of warranties or guarantees in the reviews, though the quality and craftsmanship were frequently praised.
How is customer service rated?
Excellent
What about pricing?
Feedback includes positive mentions of fair pricing and good value for quality craftsmanship, though one review did not specify pricing details relative to others.
Any care tips mentioned?
No specific care or maintenance tips for countertops were mentioned in the reviews.
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