The Countertop Center
📍 2903 N 29th Dr, Phoenix, AZ 85017, USA
Based on customer reviews, The Countertop Center appears to offer a range of countertop materials at competitive prices with generally prompt service and timely installations. Most customers highlight positive experiences with Martha, Gary, Anthony, Mike, and the Boss/LeJon. However, one review noted unprofessional service and specific errors related to hole cutting. Common themes include good communication, value for money, and the quality of installation work.
Common Materials
Formica's FX180, Quartz, Granite, Laminate, Solid Surface, Engineered Stone, Butcher Block, Markings & White (a granite replacement material).
Quality Rating
Most reviews (Good) or Highly Rated (Excellent)
Response Time
Most reviews describe prompt and timely responses. Some mention waiting a few days for initial quotes or service, while fabrication and delivery were typically met as expected. One review cites errors causing delays.
Common Complaints
Incorrectly sized holes being cut by installers leading to delays or needing part replacements. Poor initial communication contributing to mistakes. Professionalism issues in one instance.
Warranties Offered
Warranties or guarantees are not explicitly mentioned by the majority of reviews.
Customer Service Rating
Most reviews (Good or Excellent). One review (Poor).
Pricing Feedback
Frequently praised as affordable, fair, very good, best prices, or good value for money.
Care Tips
No specific cleaning, care, or maintenance tips were mentioned in the reviews.