Stockett Tile & Granite Company

(4.3)
26 reviews
+1 623-344-8400

Stockett Tile & Granite Company Reviews

Reviews for this countertop supplier business reflect mixed experiences with installations, material quality, handling of damages, warranty claims, pricing, and customer service. Positive feedback highlights high-quality craftsmanship (particularly for granite and quartz), knowledgeable staff, prompt service, and excellent final results. Negative feedback includes issues with sink detachment, countertop discoloration, damage to floors during work, poor workmanship (adhesive problems, uneven surfaces), high prices, warranty problems, and unprofessional customer service encounters.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

Granite,Quartz,Tile,Stainless Steel (sink)

⭐How is the quality rated?

Fair

⏱️What is the typical response time?

Prompt, including prompt callbacks for service calls mentioned, no indication of delays.

📝What are common complaints?

Sink detachment from countertops,Countertop discoloration,Damage to floors during installation,Poor workmanship (incorrect clipping, adhesive errors, uneven edges, veining mismatch, holds water),Issues with warranty claims processing

🛡️What warranties are offered?

A 10-year warranty for countertops and installation was mentioned in several reviews, though instances of resultant warranty claims (or their outcomes) were also referenced. No information on the duration or nature of warranties for sales or other services (like cutting, templating) was provided but noted as available.

👥How is customer service rated?

Fair

💰What about pricing?

Feedback on pricing was mixed, with some testimonials specifically noting 'Best Prices' while another review indicated high prices and dissatisfaction with value/poor work justifying the cost.

🔧Any care tips mentioned?

Specific cleaning advice was mentioned (cleaning residue, ensuring laminates are clean-free before installation)

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