
Serrano's Surfaces Kitchen Countertops Installation
5243 E Washington St, Phoenix, AZ 85034, USA
Customer reviews indicate that [Business Name] suppliers offer a variety of countertop materials including marble, quartz, and granite, with installation quality varying. Some customers report high satisfaction with the product and service, while others highlight issues like delayed response times, scheduling problems, material defects, poor workmanship, and inconsistent warranty performance, which potential customers should consider when making purchasing decisions.
Marble,Quartz,Granite
Good
Extended delays in service calls and scheduling were reported by some customers, with specific mentions of calls not being returned promptly and rescheduling.
Slow response time to customer inquiries or service calls,Poor scheduling and rescheduling of appointments,Defects or cracks in countertop materials,Issues with workmanship quality,Warranty enforcement problems
Standard warranties are mentioned for countertops and installation, but reviews indicate inconsistent enforcement, such as cases where warranty claims were denied or not upheld in a timely manner.
Mixed rating, with some customers praising professionalism and responsiveness while others criticizing slow response and poor service quality.
No significant feedback on pricing or value for money was noted in the reviews, as this topic was not a focus of the provided comments.
No specific care or maintenance tips for countertops were provided in any of the reviews.

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