Classic Surfaces Inc

(4.9)
74 reviews
+1 602-334-1972

Classic Surfaces Inc Reviews

Customer reviews for Classic Surfaces Inc prominently feature Bryan and other staff (also Lareto, Brian, Erick, Loreto, Eliseo, Erick, Partho, Erick, Brian, Brian, Bryan) highlighting exceptional service, particularly from Bryan. Significant praise is directed towards his knowledge, communication, quick response time, and helpfulness in guiding customers through the selection process and connecting them with fabricators. Pricing is frequently described as reasonable or unbeatable. Installations are noted to be handled by third-party fabricators but may vary in quality. One critical review mentions an issue with product selection and installation fitting, resulting in an overcharge. Overall, the feedback emphasizes ease of the purchasing process, product diversity, and notably good customer service.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

quartz (occurring repeatedly - Riverstone SLATE, ULISES Recommended),granite (mentioned multiple times as 'unique granite slabs'),quartzite,slabs (general term)

⭐How is the quality rated?

Good

⏱️What is the typical response time?

Very prompt, with reviews mentioning immediate response ('he immediately responded') and quick quoting/sales processes.

📝What are common complaints?

Issues with installation quality (described as 'terrible' needing to piece together).,The fabricator selected by the salesman failed to properly measure the space, resulting in overpriced, incorrect slabs needing to be returned.

🛡️What warranties are offered?

👥How is customer service rated?

Excellent

💰What about pricing?

Pricing is frequently described as unbeatable, reasonable, fair, or excellent value. One reviewer cited an example of being overcharged due to a selection error, suggesting the perceived value can be negative in specific cases, while others highlight affordable pricing even for premium materials.

🔧Any care tips mentioned?

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