Serrano's Surfaces Kitchen Countertops Installation

(4.8)
51 reviews

Serrano's Surfaces Kitchen Countertops Installation Reviews

The reviews for Serrano's Surfaces predominantly highlight positive experiences, focusing on professional and timely installation services, excellent customer service, and competitive pricing. Installers are frequently praised for their skill, cleanliness, adherence to timelines, and responsiveness. The business is recommended multiple times for its craftsmanship and value. While English language communication issues were noted once, this appears to be an isolated feedback point. Some minor defects post-installation were experienced but resolved quickly, and specific mention was made of Keith addressing concerns proactively.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

granite,quartz

How is the quality rated?

Excellent

⏱️What is the typical response time?

Generally prompt (responsive communication, timely installations), but specific call wait times aren't reported or defined

📝What are common complaints?

Occasional communication/language barrier (foreign language mentioned once during customer presence),Minor installation defects noted by one reviewer

🛡️What warranties are offered?

No specific warranty details or guarantees were explicitly mentioned in the reviews

👥How is customer service rated?

Excellent

💰What about pricing?

Competition from other quotes was noted (broader pricing feedback mentions lower prices than quotes),Repeat business suggests value perception is positive

🔧Any care tips mentioned?

No specific care or maintenance tips were mentioned in the reviews

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