MarLam Industries

(4)
31 reviews

MarLam Industries Reviews

The reviews for MarLam Industries highlight a range of experiences from potential customers. Customers mention a variety of materials like granite, quartz, and marble, with recommendations for durability and aesthetics. Quality and installation are viewed diversely, with some praising the results while others report significant issues with craftsmanship and defects. Response times are often cited as slow due to delays in callbacks, scheduling, and follow-ups. Common complaints include installation errors, repair failures, warranty denials, and poor customer service communication. Warranties are mentioned but inconsistently, leading to conflicts. Customer service experiences range from excellent interactions to highly dissatisfied accounts. Pricing is rarely discussed, so feedback on value is minimal. Maintenance tips were not explicitly recommended in the reviews but positive outcomes suggested proper handling.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

granite,quartz,marble

How is the quality rated?

Unknown

⏱️What is the typical response time?

Slow response for callbacks, scheduling, and follow-ups; delays noted for measurements, installation scheduling, and replacement parts.

📝What are common complaints?

Installation errors,Delayed or unresponsive customer service,Product defects post-installation (e.g., cracks),Warranty disputes

🛡️What warranties are offered?

Warranties mentioned but inconsistently upheld; disagreements over claim validity and denial of repairs beyond a certain period.

👥How is customer service rated?

Unknown

💰What about pricing?

No clear feedback on pricing or value for money was provided.

🔧Any care tips mentioned?

No maintenance or care tips were mentioned in the reviews.

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