Phoenix Precast Products Inc

(4.2)
101 reviews
+1 602-569-6090

Phoenix Precast Products Inc Reviews

The reviews describe Phoenix Precast/Plaza Companies as a supplier primarily of concrete (precast concrete) items like planters and fountains. Potential customers are informed about the extensive selection available in both colours and outdoor/indoor decor options, with many praising the quality of the concrete products, customer service interactions (especially sales staff), delivery scheduling, and responsiveness when handling problems. Several reviews note competitive pricing. However, a few customers reported receiving poor service from specific employees; others encountered issues with fountain components (like pumps, heads) needing replacement or having quality issues, but the company is generally highlighted as being responsive and solving these problems when they occur.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

Concrete

⭐How is the quality rated?

Unknown

⏱️What is the typical response time?

Excellent when issues arise (prompt resolution of problems, accurate delivery scheduling).

📝What are common complaints?

Negative experiences were reported from specific employees (e.g., rude greeting, poor helpfulness when buying/picking up/being sold to).,Occasional issues with fountain components needing replacement, particularly over a longer period. ,Confusion or billing discrepancies (e.g., on incorrect pot order).

🛡️What warranties are offered?

Mentioned for fountain pumps and fountain heads needing replacement.,General satisfaction implies backing for quality, but no details provided in reviews.

👥How is customer service rated?

Mix (Positive, Unknown, Negative)

💰What about pricing?

Reasonable or competitive (Lower prices compared to other places).

🔧Any care tips mentioned?

Fountain lights operate on batteries requiring replacement.

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