Serrano's Surfaces Kitchen Countertops Installation

(4.8)
51 reviews

Serrano's Surfaces Kitchen Countertops Installation Reviews

Customer reviews for Serrano's Surfaces focus predominantly on positive experiences with installation quality, speed, and professionalism. Key positive aspects highlighted include the clean and timely execution of installations, skilled craftsmanship, responsiveness of the team, competitive pricing, and the friendliness and communication of Keith (the owner/operator). Installations range from kitchens (including quartz, granite, marble) with various edge options (like mitered) to fireplaces, multiple sittings, and even home renovations. One mention notes handling fireplaces as an additional service. Potential challenges include minor installation defects (requiring correction) and a singular instance of unprofessional communication (foreign language use). The business is advertised or discovered through platforms like OfferUp, emphasizing value and speed.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

granite,marble,quartz,slabs,artesian edge

How is the quality rated?

Excellent

⏱️What is the typical response time?

Fast, with arrivals as early as suggested, timely communication for appointments/potential delays.

📝What are common complaints?

Minor installation defects identified shortly after completion (requiring correction).,Request for improved customer communication regarding language in some interactions.

🛡️What warranties are offered?

No specific warranties or guarantees are explicitly mentioned in the reviews.

👥How is customer service rated?

Good

💰What about pricing?

Consistently described as reasonable, cost-effective, competitive, affordable, and in some cases, cheaper than alternatives.

🔧Any care tips mentioned?

No explicit care or maintenance tips for countertops were mentioned in the reviews.

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