The Countertop Center

(4.5)
58 reviews
+1 602-687-7700

The Countertop Center Reviews

Based on customer reviews, The Countertop Center appears to offer a range of countertop materials at competitive prices with generally prompt service and timely installations. Most customers highlight positive experiences with Martha, Gary, Anthony, Mike, and the Boss/LeJon. However, one review noted unprofessional service and specific errors related to hole cutting. Common themes include good communication, value for money, and the quality of installation work.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

Formica's FX180, Quartz, Granite, Laminate, Solid Surface, Engineered Stone, Butcher Block, Markings & White (a granite replacement material).

⭐How is the quality rated?

Most reviews (Good) or Highly Rated (Excellent)

⏱️What is the typical response time?

Most reviews describe prompt and timely responses. Some mention waiting a few days for initial quotes or service, while fabrication and delivery were typically met as expected. One review cites errors causing delays.

📝What are common complaints?

Incorrectly sized holes being cut by installers leading to delays or needing part replacements. Poor initial communication contributing to mistakes. Professionalism issues in one instance.

🛡️What warranties are offered?

Warranties or guarantees are not explicitly mentioned by the majority of reviews.

👥How is customer service rated?

Most reviews (Good or Excellent). One review (Poor).

💰What about pricing?

Frequently praised as affordable, fair, very good, best prices, or good value for money.

🔧Any care tips mentioned?

No specific cleaning, care, or maintenance tips were mentioned in the reviews.

Other Countertop Providers in Phoenix

The Yard

The Yard

(5)

21846 N 21st Ave, Phoenix, AZ 85027, USA