Desert Mountain Countertops

(4.7)
29 reviews
+1 480-442-0568

Desert Mountain Countertops Reviews

Based on the reviews analyzed, Desert Mountain Countertops offers services including fabrication, custom installation, and sales inquiries, primarily for materials like quartz and granite countertops. Potential customers highlight the business's efficiency, professionalism, and quality installation as strong points, frequently praising prompt communication and personalized service. Some positive commentary includes attention to detail, reasonable pricing, and team members like Riki, Sara, and Israel being praised for their work. However, some negative feedback arises from unmet expectations regarding cost (including an increase in the bill) and errors noticed shortly after installation, while one specific instance notes subpar quality on a unique job and complications with dealing with insurance.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

Quartz,Granite,Butcher Block,Stone

⭐How is the quality rated?

Excellent (with 1 Possible Issue)

⏱️What is the typical response time?

Unknown (No specific average provided in reviews)

📝What are common complaints?

Significant increases in final costs without prior agreement,Changes to the original quoted price,Initial installation errors that required correction,Descriptions of work that were described as 'subpar' on a unique job

🛡️What warranties are offered?

No information about warranties or guarantees was explicitly mentioned in these reviews.

👥How is customer service rated?

Good

💰What about pricing?

Generally viewed positively: perceived as fair, reasonable, straightforward, and competitive. However, specific criticism was leveled at an unexpected full $900 increase in costs for set-up after a counter pick-up.

🔧Any care tips mentioned?

No care or maintenance tips for countertops were mentioned in the reviews.

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