Design & Stone International (Cabinets and Countertops)

(4.3)
46 reviews

Design & Stone International (Cabinets and Countertops) Reviews

A review of feedback for Design and Stone International, a countertop supplier. Customers frequently highlight positive interactions during the selection and ordering processes, praising expertise, prompt service, and the availability of a wide range of materials such as granite, quartz, and marble. However, issues with response times and installation quality are mentioned, with some negative reviews raising concerns about pricing transparency and communication delays. The business appears to be reputable in many cases, based on repeat customers and professional service, but potential clients should be aware of variability in customer service experiences.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

granite,quartz,marble,wood,particle board,MDF

How is the quality rated?

Good

⏱️What is the typical response time?

Generally quick (e.g., same-day quotes, punctual service), but variability or negative experiences noted in some cases.

📝What are common complaints?

Poor responsiveness or delayed communication (including no-shows and lack of follow-up).,Issues with installation quality or cleanliness (e.g., messy work).,Potential problems with pricing accuracy and transparency.,Changes to quoted prices post-customer communication.

🛡️What warranties are offered?

Unknown

👥How is customer service rated?

Good

💰What about pricing?

Generally reported as reasonable or affordable compared to competitors and in-house estimates.,Contrasting views on transparency, with some stating prices were misleading or changed unexpectedly.

🔧Any care tips mentioned?

Not mentioned in any reviews.

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